Centex Homes Reviews in Louisville, KY

After moving we notice a lot of shady work and where the builders cut corner. Our plumbing was done wrong which caused a leak, water heater was never turning on, floors are buckling, paint was complete trash, and that’s just the short list of problems

The Home The house itself is great construction and we love our home. There were many issues that were not resolved until after closing but several (stained carpet, scratched tubs, missing kitchen cabinet) were resolved quickly. We were informed throughout the building phase as to how the construction was coming but we're not informed well enough to where when our closing date came we were told it had to be pushed back another week. It was always "we are coming along great, man" when it really wasn't. Our apartment lease was about to expire and we had three days between closing and our lease expiring to move. Would have been better that we were told sooner about the closing date being pushed back. Centex did compromise and allow us in the house before closing to paint given our time crunch. Overall, we have had no problems with the quality of the home. Weather Agreement Fixes and Sod When we closed there were still several issues to be fixed and we closed in December, so no sod. It took two months for our last kitchen cabinet to be installed and even then there was a missing part which took another three months for someone to call me to set up a time to come install. We still do not have a shelf in a bedroom closet mounted and it has been five months since closing. We only need a single wall mount. As for the sod, we were repeatedly told by the builder that our sod would be put in first. He told our neighbor and us both that since we moved into the new construction area first, we would get sod first. Since he began sodding the new homes 2-3 weeks ago, we have not gotten our sod. Every other house in our street, including homes that have not closed have sod. Our neighbors and us both have backyard fences, which nobody else has, and we are essentially being punished because of it. The builder wants to take out a 6ft section of both our fences in order to use machines to lay the sod. He knew we were building fences and he said they can lay it by hand. We are repeatedly told that we will be getting sod "this week" and it never happens. Our neighbors were told this same thing this week and they have drug their feet and not given us our sod to the point where they can't give us our sod because rain is coming. My family was right, once you close on your house, it's like the builder doesn't even know you. I researched many companies before I settled on Centex and I thought they would be different when it came to trust. The home itself is great but the responsiveness and trust are nowhere to be seen. ... More

Not trustworthy and quality Also when called for repair before closing and after closing so far no one came by and fixed yet When I said to change closing date since everything not finished they told me that I have to close house otherwise you will have pay daily charge

Good work

We're very happy with our new home

Centex agent was very rude and misleading on several issues. House was unfinished at closing and she threatened us like it's our fault if we backed out.

We are enjoying our new home, however the extremely poor communication and management during the build process was extremely frustrating.

If you go with Centex I highly encourage you have a third party home inspection completed prior to closing. Do not close until all of your issues are completely resolved. It will save you several hours of frustration ofter closing by getting the defects resolved prior to Centex/Pulte getting their funds.

Centex Homes makes it easy to get into a house. Our Saleswoman was extremely knowledgeable and helpful. The construction manager was less helpful and we had an overall sour experience towards the end of the process. We love our home - still has open issues waiting to be addressed but overall we were glad to have the home.

God, where do I start. Our field Manager was useless, the house has major issues, centex/pulte still hasnt landscaped, and gives a million excuses why they are delayed, and no one returns calls.

House is great value, selling process and performance was terrible. Get everything in writing - flat lot? Sod? Time line. Everything needs to be in writing.

Closed almost two months ago and the house still isn’t finished. The final checklist was never completed. New contractor couldn’t be bothered because my house is already closed.

Had several issues with our buying experience. I had several issues during the building process and had poor response time by the site manager. Things had to be repeated several times during the walk through inspections that they were not done correctly. Poor communication by the site manager when there we issues that should have been brought to our attention. We have lived in our home for over a month and have yet to receive sod. We were promised it would be done within two weeks of closing and here we are with no sod and two dogs with no yard. Overall it was a poor experience.

Home took a year to build. Contractors made mistakes during the building process. Most of the issues are fixed. Still have a few more things to be done. Building a home is always Stressful. The amount of square footage you get for the price is well worth The amount of square footage you get for the price is well worth it a

My experience has been horrible and it's still horrible. I'm still living in a unfinished house with dented appliances creeping floors & no hot water. Within the last month I had to take off work 6 times for them to come fix (quote unquote) things that should have already been done. I have no hot water still!!! I have called 3 times prior for them to fix this! Also I had no air but I finally did get air! Drywall is not complete paint is not complete the items I marked at the final walk through to be fixed have not been done nor touched. The final walk through the house was dirty and not clean and when I moved in the house was still dirty and filled with drywall dust, dirt and mud everywhere!! The building process was a nightmare and I'm being modest by saying a nightmare! I thought once I moved in the nightmare would be over but I thought wrong!!!!!!! The house was not built with quality workmanship at all!!!!! I would never build with them again and wish I wouldn't have done so in the first place. ... More

Extreme lack of communication and responsiveness, numerous issues since closing that are still unresolved, multiple plumbing issues, nothing good to say about our experience

We purchased the home as it was almost completed (didn't build out ourselves). We have had quite a few issues, most of which were resolved after multiple contacts, but still have some issues we are told we just have to wait until they get to it with no actual time frame.

This process has been mostly good. We have been in the home a little.over 1 month. It has been difficult, at times, to get a response to some issues (even after moving in) because there is so much building happening at one time. Still, we love our home and am happy we built here!