Centex Homes Reviews in Louisville, KY

I will never buy another Centex Home. A month without air conditioning is completely unacceptable. 90+ degree days. I have a baby. A MONTH. Do you have any idea how many times I heard, "we'll be back out tomorrow." I had chipped granite countertops that I had to keep bringing up. After cutting into my walls, they patched the drywall and STILL haven't finished painting. One might be inclined to think I'm just an outlier or just a complainer, however, if one were to come talk to people in the neighborhood, they would find them all in agreement. All of my neighbors say that they will NEVER buy another brand new home again. ... More

The entire process was a horrible experience. We will never use Pulte/Centex again. Misinformation and lack of communication was an issue throughout the process. Even to the point they lied about the inspectors appointments which resulted in delays in closing, failed to disclose critical repairs need day before closing, construction manager did not even do a final walk through - before or after closing. There are so many issues with the property its ridiculous, from the poor painting, screws already popping through, incomplete finishes, cabinets that needed repair that still haven't been done, paint still on floors, main floor covered in drywall dust and had to force builders to arrange a cleaning day after closing. ... More

I have already written a 3 page letter and sent to multiple Centex/Pulte reps.

not happy

God, where do I start. Our field Manager was useless, the house has major issues, centex/pulte still hasnt landscaped, and gives a million excuses why they are delayed, and no one returns calls.

Decided to have a house built and was eager to be able to watch its progress. Started noticing problems when the framing was done with a lot of splits in some of the 2x4s. I was told they were not structural and where they were, they just added a second one next to it. Roofing was subcontracted out to another company who blatantly put it on wrong. This was brought up to them and I was told it was in the manual and approved. I am now having to deal with a leaking roof 52 days after closing. Besides that the insulation and drywall was good with the exception that it took almost 10 weeks to complete putting the whole build a month behind schedule. Most of the plumbing used was cheap flex tube and all A/C vents were also flex. I guess it was a good thing considering the project manager managed to flood the bathroom and the flex A/C vent routed half of the water to the basement. Other than that, I have had random small things like different door locks put on the wrong doors, outside dryer vent wasn’t even attached to the house, etc. that I have had to fix or get fixed. There is a lot of attention to detail that gets left off and hinders the quality of the build. Compared to other builders I would say they are probably the worst I have had the displeasure of working with so far. Save yourself the headache. ... More

Never Recommend and feeling very unhappy

I have so many walls that aren't even square, Flooring scratched up, cabinets broken, water damage spots in master bath, literally keep finding more and more stuff in this home. The construction manager is an idiot, doesn't know anything, literally had no clue what fire blocking was and tells me these homes don't have them when in fact we do. The studs arent 16" on center or even uniformed, studs range from 17"-32" in space, absolutely ridiculous. Pulled the inspection reports for this home through the city and alot of preliminary issues that our agent didn't even tell us. Again, just a crappy home and ill NEVER waste my money with Centex/Pulte again. Y'all suck! ... More

While I don't believe the house is going to fall down around us, the finishing touches were very poor. They were in a rush to get us closed. Paint on the floors and splattered on the cabinets. Problems with our plumbing. The trim around the roof is bent. Stickers left on windows, trash left in the yard with the seed and sod just put on top of it, dirt and mud left on the outside windows and sides. We also had a pipe leak into the walls one week after closing the repairs STILL have not be finished. Centex works with sub-contractors that don't care about your home and once you close, Centex doesn't either. ... More

We closed on the 29th March, My wife and I walked into a house that had holes in the ceiling, holes in the walls, all floors where dirty and had paint overspray on every part of the house. The quality vinyl floors had lifted in every room on the lower level, which we are still waiting to be replaced. We have had jobs in for correction or repairs since we have been here and am not impressed with the quality of work received. If this is Centex's idea of quality they should be ashamed of what they are selling. This house, and I say house because I am still unable to put my furniture in due to the floors and other repairs needed to call it a home. I would not recommend Centex homes to my family, friends or worst enemies Period, and will not have my adult children purchase there new home from Centex. ... More

Much of the home is still full of the same issues that had been promised to be fixed such as paint on the floor in multiple locations, trim missing in our bathroom, warped cabinet doors in the kitchen, and poor dry wall work with metal corner braces still being exposed against a white wall.... Anytime we have reached out to our builder rep he was more focused on a positive survey response than the completion or even overall craftsmanship put into our home. We were the last home in our neighborhood to close and it has been made apparent that the focus is on the next building project now that our neighborhood has been completely sold. Everyone in the neighborhood has had a similar if not worse experience from what we have gathered which has been alarming... ... More

construction materials of very low quality and very poorly built with many defects and very slow to fix what was wrong

As a first time home buyers we are ecstatic to be building our home. At first the process started off smooth. Then we ran into issues with certain contractors which we tried to be understanding of. Then when we would bring said issues to our field managers attention it was always an excuse if that was supposed to be done and this was supposed to be done but no explanation as to how it will in fact get done. The day of our celebration walk our home was filthy, carpet was a disaster and like I told the field manager if I wanted a used home I would’ve bought one. We have been in our home almost two months and still have work that need to be completed. It’s like they put their best face forward to get us to buy but as soon as you’re in the home you’re forgotten. For the cost of what we spent the workmanship doesn’t add up. We have electrical issues. Cabinets that need to be changed, window that need to be changed. Paint still on our LVT floors. We plan on selling as soon as we are able to and going with a custom builder. This company has left a sour taste in our mouth 10/10 would not recommend!! ... More

When we finally closed on the third try because we had to get out of our home under contract, it was a nightmare and has been since. There are too many issues, photos and videos to count. We are still living out of boxes over a month later. We should have come in and started hanging curtains and enjoying our brand new home. There is nothing happy or beautiful about this experience and I think someone should compensate us for it.

I purchased my first house as I wanted satisfaction and not to have to worry about anything . my closing date was in mid July. and only thing I found is problem in house . Poor workmanship Flooring is coming out in office and kitchen. water leaking in basement . in front yard they have digged up and I am still waiting for new grass seeds after 40 days not happy . I would not recommend

After moving we notice a lot of shady work and where the builders cut corner. Our plumbing was done wrong which caused a leak, water heater was never turning on, floors are buckling, paint was complete trash, and that’s just the short list of problems

My experience has been horrible and it's still horrible. I'm still living in a unfinished house with dented appliances creeping floors & no hot water. Within the last month I had to take off work 6 times for them to come fix (quote unquote) things that should have already been done. I have no hot water still!!! I have called 3 times prior for them to fix this! Also I had no air but I finally did get air! Drywall is not complete paint is not complete the items I marked at the final walk through to be fixed have not been done nor touched. The final walk through the house was dirty and not clean and when I moved in the house was still dirty and filled with drywall dust, dirt and mud everywhere!! The building process was a nightmare and I'm being modest by saying a nightmare! I thought once I moved in the nightmare would be over but I thought wrong!!!!!!! The house was not built with quality workmanship at all!!!!! I would never build with them again and wish I wouldn't have done so in the first place. ... More