Centex Homes Reviews in Charlotte, NC

What Charlotte Homeowners Have to Say About Centex Homes.

Read all 30 verified reviews from homeowners that built a new home with Centex Homes in the Charlotte area. Charlotte homeowners have rated Centex Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Centex Homes

has 4.5 out of 5 stars in Charlotte Area

30 Reviews in Charlotte Area

Star Rating Breakdown

1 ★ 0

Ratings by Category

Overall 4.5

Quality 4.1

Trustworthiness 4.3

Value 4.1

Responsiveness 4.6

Centex Homes in Charlotte Area

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Customer Reviews

First-time home buyer experience

Ms. S.
Verified HomeBuyer
October 12, 2022
Concord, NC

Customer service is great. As a first-time homebuyer, overall experience is great. Only the build quality is much less than the price paid.

Total Score 4

Quality 3

Trustworthiness 3

Value 2

Responsiveness 4

Like house not rep

Anonymous
Verified HomeBuyer
May 15, 2019
Indian Land, SC

House fine. Finish details not so fine. Sales rep not qualified. Misleading info. Changes story. Would not work with hm again.

Centex Homes responded:
We're disappointed that you did not have a good experience and we encourage you to reach out to us at socialcare@pultegroup.com if you'd like to discuss this further. --Sarah centexhomes

Total Score 3

Quality 3

Trustworthiness 2

Value 4

Responsiveness 3

Not great

Anonymous
Verified HomeBuyer
November 30, 2024
Concord, NC

Had a lot of things wrong and messed up that had to be fixed prior to moving in. Was not told the truth about how much monthly payments were going to be. Some of the people were pushy and impatient when we were trying to decide whether or not to buy.

Total Score 3

Quality 3

Trustworthiness 1

Value 2

Responsiveness 4

Poor warranty coverage

Swapna P.
Verified HomeBuyer
June 29, 2023
Concord, NC

Warranty coverage for pulte homes really poor. They are doing temporary job during warranty time period. Worst customer care services.

Total Score 3

Quality 2

Trustworthiness 3

Value 3

Responsiveness 1

Horrible building experience!!

Craig W.
Verified HomeBuyer
February 13, 2023
Concord, NC

So our sales experience was amazing. The rep was personable. However, the build process is where we had lots of difficulties. Centex clearly contract workers that do not share their vision. There are just too many things that have to be fixed up to and even well after closing. This was not a good experience.

Centex Homes responded:
Hi Craig, we are so sorry to hear that you are unhappy with the quality of your new home. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^TP centexhomes

Total Score 2

Quality 1

Trustworthiness 2

Value 2

Responsiveness 4

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