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Centex Homes Reviews in Columbus, OH

What Columbus Homeowners Have to Say About Centex Homes.

Read all 82 verified reviews from homeowners that built a new home with Centex Homes in the Columbus area. Columbus homeowners have rated Centex Homes an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Centex Homes

has 3.8 out of 5 stars in Columbus Area

82 Reviews in Columbus Area

Ratings by Category

Overall 3.8

Quality 3.5

Trustworthiness 3.8

Responsiveness 3.6

Centex Homes in Columbus Area

View Homes

Customer Reviews

Centex Homes - The team in the development eere team.

  • Olisa R.
  • Verified HomeBuyer
  • February 08, 2022
  • Hebron, OH

The team in the development eere team. The construction manager was great

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Expected a new home with no issues

  • Anonymous
  • Verified HomeBuyer
  • February 08, 2022
  • Hebron, OH

During the initial phase, the information provided was done in a professional manner and maintained throughout the home building process. Once we actually moved in, we did not expect to have to deal with concerns brought up before we moved in. The follow up-seemed like we were bothering them to correct workmanship that was needing repair. We asked to meet at a time that worked with our work schedule and were told the only time available was Monday - Friday, 8-4pm. We altered our schedule to meet the times provided. We like the house just not the nuances of having repairs needed on a ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Centex Homes - Centex Homes only offers a 11mth punch list for any issues that

  • Barbara S.
  • Verified HomeBuyer
  • February 01, 2022
  • Ashville, OH

Centex Homes only offers a 11mth punch list for any issues that arise. If you choose to build with them make sure you look very close at everything. We are having drywall issues and now have to wait 11mths to have them addressed.

Total Score 3


Quality 1

Trustworthiness 4

Responsiveness 4

Buying process was fast and efficient.

  • Ganga A.
  • Verified HomeBuyer
  • February 01, 2022
  • Hebron, OH

Yes. Home is built in the time frame I was given, but the problems are that home is built so fast that they neglected building the house. I can feel the cold air coming from the wall and the floor, cabinets are barely reset- meaning I can see large gape between floor and the cabinets in the kitchen and all the bathrooms. Painter missed a lots of areas plus we even put blue tape on our walkthrough and still missed painting the wall and closets, there was a hole on the bottom of the entry door and garage entry door- field manager fixed it temporarily. Crack on master’s bathtub, window doesn’t ...

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 1

Centex Homes - The sales rep was very proactive and patience to guide us.

  • Emeanyi N.
  • Verified HomeBuyer
  • February 01, 2022
  • Hebron, OH

The sales rep was very proactive and patience to guide us. The process was seamless just the finance Part of it was stressful as we had little or no guidance about document submission.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

The regular communication and quick responsiveness!

  • Seretha R.
  • Verified HomeBuyer
  • January 16, 2022
  • Westerville, OH

As a first time home buyer I was very overwhelmed with the idea of building a new home and was sooo worried about timeline delays and understanding the build process! Everyone I talked to from sales associates, to the project manager, mortgage team, everyone was very informative, took there time to explain every detail. I felt at ease throughout the process.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Centex Homes - I like this builder

  • Nghia L.
  • Verified HomeBuyer
  • January 15, 2022
  • Hebron, OH

I like this builder

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great communication, expectations settings and follow-up!

  • Darren E.
  • Verified HomeBuyer
  • November 30, 2021
  • Ashville, OH

The S. Bloomfield team (Scott and David) were fantastic to work with and made the buying experience a simple, and painless process. The workmanship was as expected and they have been awesome to work with in regards to touch-ups, discoveries and other minor issues that goes with home buying. Nothing is ever 100%, but they go above and beyond to ensure that things are done as expected!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great communication

  • Jacob W.
  • Verified HomeBuyer
  • November 23, 2021
  • Ashville, OH

This was my first new home purchase and the group with Centex Homes really made the process as easy as possible. I am really enjoying my new home!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Building process seems to be sound. Everything else not up to the expection.

  • Mohan D.
  • Verified HomeBuyer
  • November 05, 2021
  • Westerville, OH

Overall very disappointed with the quality of the material and workmanship. Interior space, layout, plan seems OK. But execution, quality material, workmanship, quality control, inspection process are subpar. The second day after moving we had to call emergency number for water leak in laundry room. You can imagine the experience. I had purchased two houses prior to this and were not this disappointed unfortunately. I am not recommending anyone to build or purchase Centex house.

Centex Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. ...

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Centex Homes - Lots of particle board used in the skeleton of the house.

  • Anonymous
  • Verified HomeBuyer
  • November 01, 2021
  • Westerville, OH

Lots of particle board used in the skeleton of the house... is that standard?

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Centex Homes - Great house and we are enjoying the neighborhood.

  • John H.
  • Verified HomeBuyer
  • October 19, 2021
  • Westerville, OH

Great house and we are enjoying the neighborhood. We just wish we had better finishes, like granite countertops and no bad flooring in the bathrooms and laundry room. The structure of the house is really good!!

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Centex Homes - Charles construction manager is a good person He has tried to

  • Donna M.
  • Verified HomeBuyer
  • October 12, 2021
  • Hebron, OH

Charles construction manager is a good person He has tried to respond and fix any issues that I have had with the home. My home is beautiful just waiting on a few other issues that need taken care of. Overall good beautiful well built home. Thank you

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Reasons for lower ratings

  • Tyler L.
  • Verified HomeBuyer
  • October 12, 2021
  • Westerville, OH

Workmanship in house seems great. Materials seem a bit clunky: the lazy susan broke within two months They were clear with expectations about getting back to us, but they often failed to meet them. Our builder was great, but the Pulte support for fixes under warranty took quite a long time to respond to initial claims.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

Great experience!!

  • J. L.
  • Verified HomeBuyer
  • October 12, 2021
  • Ashville, OH

Everything from start to finish was great. David the sales agent was open, professional, honest, attentive, he really cares about his clients. He is available 24/7. Great guy. Scott the project manager is equally just as great. Scott is perfect at communication through the entire process and after. He takes the time to be with you as a customer. Honest, caring, and wants you happy. Two great guys i would recommend to anyone building a house!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It was just average. Nothing exceptional. Nothing too bad. Just plain average

  • Kofi O.
  • Verified HomeBuyer
  • September 19, 2021
  • Westerville, OH

Everything is on their terms when it comes to options, deadlines, etc. The whole process is definitely in favor of the seller. I felt they rushed the closing about a week or two before the house was completely ready for move in. Overall I like my new home. There were just a few bumps along they way I would have rather done without.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

The missing garage

  • Tatianna H.
  • Verified HomeBuyer
  • September 08, 2021
  • Hebron, OH

The garage was unfinished and I was unhappy, now i like it

Total Score 4


Quality 3

Trustworthiness 2

Responsiveness 5

The people were great to work with!

  • Linda T.
  • Verified HomeBuyer
  • July 28, 2021
  • Westerville, OH

It was great working with Centex and we love our new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Stress free

  • Ismelin C.
  • Verified HomeBuyer
  • July 28, 2021
  • Ashville, OH

Since the moment I stepped into David’s office in model home until the moment we signed closing at Pulte Mortgage office the experience was stress free and I thank you for that !

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - The thought of having a home built can seem overwhelming.

  • Anne T.
  • Verified HomeBuyer
  • July 06, 2021
  • Ashville, OH

The thought of having a home built can seem overwhelming. This group made it easy. From the first visit with our salesperson to the walk throughs with the contractor, it was a great experience. Thank you for our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - good build and delivered the home on time

  • Arulnathan S.
  • Verified HomeBuyer
  • July 06, 2021
  • Hebron, OH

good build and delivered the home on time

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The house had and still has lots of issues

  • Ramsey B.
  • Verified HomeBuyer
  • June 29, 2021
  • Westerville, OH

They don’t care about you!!! Just your money!!!!!

Centex Homes responded:
We are so very sorry to hear that you did not feel valued while building your new home. We are concerned and would like to learn more about your experience. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you. ^AH ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

The overall process and the quality of the build and products used to build my home. The craftsmanship lacks quality.

  • Teresa E.
  • Verified HomeBuyer
  • May 26, 2021
  • Westerville, OH

I would never recommend Pultey/Centex to anyone! This has been the worst experience ever! Because they rushed my build so that they could move on to the next and collect a check, a low-quality product was delivered. Who installs contact paper on the floor. There are numerous build quality issues today. No lawn or driveway when I closed. This is a risk to my interior belongings with tracking of dirt ect. Waste backed up from a pipe in the basement. There are other issues, but I don't have time to list. They are awful and are not customer-centric. Home buyers should have more rights. The ...

Centex Homes responded:
We are so disappointed to hear that you have had such an unpleasant experience and are unhappy with your home. We would like to make leadership aware of this situation and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your unresolved concerns along with your address and contact information. Thank you for taking the time to leave a review. ^AH ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great experience until we moved in

  • Melissa M.
  • Verified HomeBuyer
  • April 09, 2021
  • Westerville, OH

If you decide to build with this company, be extremely observant during your final walkthrough and take extra time to look at everything. We have crooked corners, bumps in the drywall, bad paint job, chipped mirrors and counters, damaged drawers...they even completely drywalled over a window and didn’t fix it until we realized it after we moved in. Some things have been fixed, a lot has not. I’m quite disappointed in this builder.

Total Score 4


Quality 1

Trustworthiness 1

Responsiveness 2

Centex Homes - Great experience building my first home!

  • Courtney C.
  • Verified HomeBuyer
  • January 13, 2021
  • Westerville, OH

Great experience building my first home!

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4