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Centex Homes Reviews
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What Homeowners Have to Say About Centex Homes.
Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3243 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Centex Homes - It was a wonderful experience.
- Lauren W.
- Verified HomeBuyer
- January 26, 2021
- Missouri City, TX
It was a wonderful experience. My builder made sure I was involved in every step and I was updated weekly.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - So far a good Experience
- Anonymous
- Verified HomeBuyer
- January 26, 2021
- Aubrey, TX
So far a good Experience
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - Customer service from the builder was great
- Gibby G.
- Verified HomeBuyer
- January 26, 2021
- Missouri City, TX
Customer service from the builder was great
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The builder (Libby) was excellent in her communication and professionalism
- Thomas J.
- Verified HomeBuyer
- January 26, 2021
- Aubrey, TX
The builder made the experience very pleasant with the way all the communication and timelines were presented. Post move in they still remained in contact and had visits to ensure that we were happy with the finished product.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - Door was left unlocked upon moving the first day no keys or lock.
- YAMIL F.
- Verified HomeBuyer
- January 26, 2021
- Hockley, TX
Door was left unlocked upon moving the first day no keys or lock. Almost a month later I'm still dealing with non finished items from contractor. My salesperson didn't even double check the home prior to me moving in nor gave me neighborhood info until I asked.
Centex Homes responded:
We are so sorry to hear that your home was left unsecured and you are dealing with unresolved concerns after moving in. We would like to learn more so we can escalate your concerns and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH ...
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 1
Centex Homes - Centex performed as they said they would.
- C. I.
- Verified HomeBuyer
- January 26, 2021
- Conroe, TX
Centex performed as they said they would. There were no delays. I would buy another Centex home! Sales person was easy to work with and honest!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Centex Homes - Great experience overall would definitely recommend to anyone
- William M.
- Verified HomeBuyer
- January 26, 2021
- Hockley, TX
Great experience overall would definitely recommend to anyone
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Centex Homes - Builder was very efficient Our home was built in four months.
- Anonymous
- Verified HomeBuyer
- January 26, 2021
- Georgetown, TX
Builder was very efficient Our home was built in four months. Construction manager was great
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Centex Homes - Great experience, great experience excellent
- WALESKA M.
- Verified HomeBuyer
- January 26, 2021
- Hockley, TX
Great experience, great experience excellent
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Our contact person was very helpful and friendly!
- Larry B.
- Verified HomeBuyer
- January 26, 2021
- North Port, FL
Building was completed on time!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Miss Rhonda was Tyler and lucky
- Raychante H.
- Verified HomeBuyer
- January 26, 2021
- Forney, TX
just that were very professional and very informative. They made sure I knew everything I needed to know before I moved in my house. I was so lucky to have them to to represent you guys!!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good communication with Centex & Pulte Homes!
- Yosselyn R.
- Verified HomeBuyer
- January 26, 2021
- Houston, TX
All my questions were answer and in all walk throughs the process was well explained. Great experience with Centex and Pulte Homes!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - Great builder to use for first time homebuyers.
- Anonymous
- Verified HomeBuyer
- January 26, 2021
- Hockley, TX
Great builder to use for first time homebuyers. They lay out each step of the process from the building side, and keep in touch with the buyer from beginning to end.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - I love my new home.
- Ciera C.
- Verified HomeBuyer
- January 26, 2021
- NEW BRAUNFELS, TX
I love my new home. The builders were very accommodating and knowledgeable.
Total Score 4
Quality 2
Trustworthiness 3
Responsiveness 5
Centex Homes - Great experience.
- Anonymous
- Verified HomeBuyer
- January 26, 2021
- Missouri City, TX
Great experience. Team is ready to assist
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - My experience with Centex has been great.
- Giustina B.
- Verified HomeBuyer
- January 26, 2021
- Polk City, FL
My experience with Centex has been great. I will say the best part of my experience was my wonderful field manager Jason. He went above and beyond to make sure my home was what I wanted it to be and made my closing experience very smooth. The value of the home for what I got was also great. I wish there were more upgrade options in this community but overall I got everything I wanted! Thank you so much for a wonderful experience and to Jason (field manager) because he made my experience one I’ll never forget!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Customer Service is 2nd to NONE!
- Douglas L.
- Verified HomeBuyer
- January 26, 2021
- Riverview, FL
The Pulte Group (all divisions) have the best customer service, quality control, attention to detail and their product designs are truly the best in the industry. You can see their employee training is what sets them apart from all other Builders. Their entire team truly cares about their jobs and their product.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - It was a good experience.
- Anonymous
- Verified HomeBuyer
- January 26, 2021
- Wesley Chapel, FL
It was a good experience. Warranty people have been very helpful with a few small issues.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Enjoyed watching the build from start to finish and working with sales and construction teams.
- Kevin L.
- Verified HomeBuyer
- January 18, 2021
- Columbia, TN
Love our new home and especially enjoyed working with our field manager! He was great! Upper management seems to have made some poor decisions with cheap, poorly manufactured/installed kitchen cabinets. I hope they can rethink that decision and make it right as it degrades the overall Centex brand!
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Centex Homes - I love my new home.
- Frederick R.
- Verified HomeBuyer
- January 13, 2021
- Katy, TX
I love my new home. This is the first home I have had the pleasure of picking the colors and the floor plan and am happy with the finished product.
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 5
Centex Homes - Great experience building my first home!
- Courtney C.
- Verified HomeBuyer
- January 13, 2021
- Westerville, OH
Great experience building my first home!
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Not one person new how to do their job except the labor and project manager who built the home.
- Chase G.
- Verified HomeBuyer
- January 13, 2021
- Georgetown, TX
The inner offices of Pulte Mortgage and Centex homes has to be the most dysfunctional group of misfits ever put together. The experience was stressful and unclear 98% of the time. Paperwork was done 3 times and still never correctly done. Too many to list, this is just getting me mad rehashing this in my mind. Good day!
Centex Homes responded:
We are so sorry to hear that you have had a frustrating experience working with our team. We would like to learn more about your experience so we can address this situation accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. ^AH ...
Total Score 1
Quality 5
Trustworthiness 1
Responsiveness 1
Project updates and communication very good.
- Joseph T.
- Verified HomeBuyer
- January 13, 2021
- Johns Island, SC
We really like the community we live in. The Hampton model is really nice for us. A couple of small issues that could be improved on. 1. When asked about pre-wiring for ceiling fans it was not clear and we expected that there would be electrical for overhead lighting for the rooms we didn't choose this option, but there isn't. 2. I was very dissatisfied that Centex would not allow insulation to be installed as an option to the interior walls for sound insulation between rooms. 3. It would have been nice to have a water line run from the kitchen sink to behind the refrigerator so an under ...
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Centex Homes - Good Quality and excellent field managers.
- Michael B.
- Verified HomeBuyer
- January 13, 2021
- Georgetown, TX
Good Quality and excellent field managers.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Smooth sail
- SAI ..
- Verified HomeBuyer
- January 13, 2021
- Tampa, FL
On time, professional and communicates well!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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