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Centex Homes Reviews

What Homeowners Have to Say About Centex Homes.

Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3055 homeowner reviews to learn why they are the right team to build your new home.

Centex Homes

has 4.2 out of 5 stars in All Areas

3055 Reviews in All Areas

Ratings by Category

Overall 4.2

Quality 3.9

Trustworthiness 4.1

Value 4.2

Responsiveness 4

Customer Reviews

Centex Homes - I’d say 3/5 stars.

  • Michele C.
  • Verified HomeBuyer
  • February 08, 2022
  • North Fort Myers, FL

I’d say 3/5 stars. Home quality wasn’t as expected

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Centex Homes - Too many issues after, make ready should be much more clean and

  • Crystal C.
  • Verified HomeBuyer
  • February 08, 2022
  • Buda, TX

Too many issues after, make ready should be much more clean and neat. Lots of paint on flooring.

Total Score 3


Quality 2

Trustworthiness 2

Value 4

Responsiveness 4

Poor Quality

  • Anonymous
  • Verified HomeBuyer
  • February 08, 2022
  • Parrish, FL

My wife and I had to micromanage much of our home build. There were numerous mistakes that had to be corrected, throughout the process and at the last minute as well. Our closing date was pushed twice. There were issues still getting corrected after closing. Not a quality build.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Rude remarks sometimes about if I don't like it they have someone else who wants it. Builder was very nice.

  • Kathleen P.
  • Verified HomeBuyer
  • February 08, 2022
  • Fort Worth, TX

There are open areas in my roof line as I can see light from my attic asking my whole front entry walkway, when it is on. Very poor caulking job outside and especially above my tub. Along the floor as well they are not all clean lines and trim work has flaws. Very messy and ugly. Paint specs all over on my floor. Lumps under my carpeting, my garage door does not close all the way to the cement and the ground is not level with the garage door. Shotty concrete work under the brick by my garage. Random concrete in bricks that was slapped in after the fact and is a different color cement. ...

Total Score 3


Quality 2

Trustworthiness 4

Value 2

Responsiveness 4

Centex Homes - Although constant follow up was put to this, Centex delivers

  • Olusegun T.
  • Verified HomeBuyer
  • February 08, 2022
  • Missouri City, TX

Although constant follow up was put to this, Centex delivers on its promises

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

HVAC System

  • Bebius S.
  • Verified HomeBuyer
  • February 07, 2022
  • Tomball, TX

My upstairs is warm in the winter with the heat running but my downstairs is cold. They sent a tech out from Houk A/C and he wasn’t very helpful at all. it’s very uncomfortable

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Centex Homes - We love the floor plan if our home.

  • Terry C.
  • Verified HomeBuyer
  • February 02, 2022
  • McDonough, GA

We love the floor plan if our home.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Centex Homes - The entire process was smooth for the most part.

  • Vincent V.
  • Verified HomeBuyer
  • February 01, 2022
  • CONVERSE, TX

The entire process was smooth for the most part. The builder did transition between building managers so we had a few communication break downs. The biggest area of opportunity for them is the landscape and sod installation. I am not happy with the sod being delivered brown and sitting for a few days, no top soil used, and the landscapers laying it down on rock without racking it out

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

QUICK TO BUILD

  • Anonymous
  • Verified HomeBuyer
  • February 01, 2022
  • McDonough, GA

They rush to finish the homes. had to push out my closing date. And the inside of the home still had things to get fixed even after my closing. Sloppy work on some areas of the house. Centex is an ok builder. Homes should be supervised better and more careful before giving a firm closing date.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Centex Homes - Poor quality of material, i finded many unprofessional mistakes,

  • Anonymous
  • Verified HomeBuyer
  • December 01, 2021
  • Haslet, TX

Poor quality of material, i finded many unprofessional mistakes, not really satisfied,let see about the 10 years warranty!

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Centex Homes - Still plenty of things that need to get done.

  • Daniel M.
  • Verified HomeBuyer
  • November 30, 2021
  • Shelbyville, KY

Still plenty of things that need to get done.

Total Score 3


Quality 4

Trustworthiness 4

Value 3

Responsiveness 1

Centex Homes - The financing team chosen by Centex is subpar.

  • Chelsea B.
  • Verified HomeBuyer
  • November 03, 2021
  • Summerville, SC

The financing team chosen by Centex is subpar.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Centex Homes - Home buying experience was okay, would have liked more communication

  • Anonymous
  • Verified HomeBuyer
  • October 28, 2021
  • Houston, TX

Home buying experience was okay, would have liked more communication and the process to be less rushed.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Centex Homes - House is what was expected for a starter home, but materials

  • Anonymous
  • Verified HomeBuyer
  • October 24, 2021
  • Durham, NC

House is what was expected for a starter home, but materials and finishes are not great for how much was charged. Walls are very thin, paint is about the smallest amount that could have been applied to call the walls painted, paint missing from a number of corners of baseboard, trim not nailed down enough, sewer line broken after moving in. They were quick to address almost all blue tape items, which was nice to see

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 4

Centex Homes - Going only by our experience, a home buyer needs to be diligent

  • Lillian I.
  • Verified HomeBuyer
  • October 16, 2021
  • Liberty Hill, TX

Going only by our experience, a home buyer needs to be diligent in following up with the builder’s field managers to ensure that the quality and construction of the new home is as perfect as the builder promised it would be at the time of purchase. We thought we did that and unfortunately it didn’t work out for us anyway. Moving into a new home is supposed to be a joyous experience, but for us it wasn’t because the builder did not fulfill the expected standards.

Total Score 3


Quality 2

Trustworthiness 2

Value 4

Responsiveness 4

Centex Homes - We had bad experience every possible way thanks

  • Tajrian F.
  • Verified HomeBuyer
  • August 04, 2021
  • Polk City, FL

We had bad experience every possible way thanks

Total Score 3


Quality 3

Trustworthiness 2

Value 4

Responsiveness 3

Centex Homes - A lot of bad details

  • Adriana C.
  • Verified HomeBuyer
  • August 04, 2021
  • BOERNE, TX

A lot of bad details

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

The variety of style and prices

  • Tracy G.
  • Verified HomeBuyer
  • June 04, 2021
  • Conway, SC

The only thing I am disappointed with is the fact that before we closed I felt that I would be supported and taken care of with any issues. That made me feel more comfortable. But after the closing I didn't feel the same way. We only had a few issues but the people they sent were not experienced. Did a hack job and my husband will need to fix. Didn't address the front door. Rain poured in the bottom. So I am assuming it is not sealed properly. The lawn is a big issue due to the fact it when on dormant and not watered. It did not root. We had been watering everyday but I think it is ...

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

The time it took to build was good

  • Elizabeth Y.
  • Verified HomeBuyer
  • May 30, 2021
  • Aubrey, TX

There’s some issues that I have shared with a project manager and sent in a request through Centex customer service and it has not been responded to

Total Score 3


Quality 4

Trustworthiness 2

Value 4

Responsiveness 2

Average Experience

  • Anonymous
  • Verified HomeBuyer
  • May 18, 2021
  • Georgetown, TX

Sometimes the builder would lack communication. The builder didn't fix certain issues before we moved in and we had to get them to fix it after. They fixed the issues but then didn't repaint or even provide us with paint to match the fixed spot with the rest of the wall. This to me was fixing the issues 1/2 way. The value of the home for what we paid is exceptional.

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

Centex Homes - Beginning process was smooth and painless.

  • Traci G.
  • Verified HomeBuyer
  • April 08, 2021
  • Conroe, TX

Beginning process was smooth and painless. However as our home progressed things became more difficult. Sales person was giving us information without knowing the whole situation. We were kept up to date with timelines of what was happening when, but then those timelines were never met, and at one point were not completed 2+ weeks after we were told they would be done. Excuses such as contractors and deliveries no-showing was given often. The end was VERY hectic due to a winter storm being added into the mix. That being said, while they used the storm as an excuse, the main point was that ...

Total Score 3


Quality 4

Trustworthiness 3

Value 4

Responsiveness 1

Very professional

  • Anonymous
  • Verified HomeBuyer
  • December 01, 2020
  • Kissimmee, FL

Too many details issues with finishing

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 4

Not a happy camper

  • Easias, M.
  • Verified HomeBuyer
  • October 22, 2020
  • SAN ANTONIO, TX

Windows, garage door, yard, just the overall experience that i went through to buy the house left a sour taste in my mouth and even the realtor would choose the same. I wouldnt do it again

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Centex Homes - I would say the house was not done with the best quality.

  • Juan A.
  • Verified HomeBuyer
  • October 22, 2020
  • Kissimmee, FL

I would say the house was not done with the best quality. There have been things that have been repaired since the move in. Sloppy work at times.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Theres alot of primises but no delivery. They aver prmise and under deliver at the end.

  • Victor A.
  • Verified HomeBuyer
  • September 15, 2020
  • Polk City, FL

The first time we where checking the house right off the gate they promised things and we had to fight to get the things that were promised, There's horrible communication with the company and us. We were supposed to move into the home back in June and ended up moving in almost 2 months after. Overall the communication is horrible and the worst I've seen trying to buy a home. There's still a bunch of issues with the house that again we were promised to be fixed and yet nothing has been done. The grass outside has so many faults its hard to even count. First of all the grass isn't placed ...

Centex Homes responded:
We are so sorry to hear that you have had a frustrating experience and are dealing with unresolved concerns. We would like to look into this situation and would appreciate if you could email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. ^AS ...

Total Score 3


Quality 3

Trustworthiness 2

Value 4

Responsiveness 3