Centex Homes Reviews

Something’s needed to be fixed

They act like the Covenants are a big deal but when they are broken they are not enforced. I wanted a neighborhood with restrictions, but what are Covenants if they are not enforced

Poor attic insulation ,the floor needs adjustment, the walls begin to show nails. the plaster of the foundation is falling, never received parts of the kitchen cabinets, the main room is very hot with respect to the rest of the house, never received the paintings that were used in the house

I would've given the Summit by pulte/centex 4 stars for value for price paid, BUT for one HUGE reason - their TWO-CAR garage doesn't fit ONE regular sized short-bed crewcab truck! One of the MAIN reasons I purchased a home was so I could safely park my truck when I went on long out of town journeys (which I do for at least 6 months in a year), so I was quite shocked to find out that my truck didn't fit (another 1 1/2 feet of depth of garage would've helped) inside the garage. When I reported it to the Pulte folks, they didn't bother to respond for several days and even when they did, they just told me "get a smaller vehicle"! You'd think that a single family home with a decent lot size IN TEXAS would fit a regular sized short bed pickup truck! I'll never ever buy a Pulte/centex home nor would I recommend it to any friends or family either. ... More

House fine. Finish details not so fine. Sales rep not qualified. Misleading info. Changes story. Would not work with hm again.

We had a minor dishwasher issue that needed to be fixed. When they pulled out the dishwasher we could see a hole through the wall and light was shining through. It was large enough for a fist to fit through. It makes me wonder if there are any other problems behind the walls that won't be noticed until there is a problem.

We purchased the home as it was almost completed (didn't build out ourselves). We have had quite a few issues, most of which were resolved after multiple contacts, but still have some issues we are told we just have to wait until they get to it with no actual time frame.

The more I walk around my brand new build the more disappointed I am that I purchased here. Size wise great, quality of work rushed and things that should look brand new look like it is a year old home.

Overall buying and closing process fantastic. But low quality of workmanship.

Grout, paint, drywall taping, cabinet installation and general cleanliness are just awful. I am so disappointed I am shocked. Friends have Pulte homes and were top notch. Mine is just awful. No pride of workmanship and no supervision of work done. My tubs are not usable due to gaps, bubbles and voids in caulking around tubs. And this is after it was pointed out during walkthrough. Cabinets were drilled with visible holes where handles are mounted. Tile grout is uneven and there are dozens of splotches of grout on tiles. Carpet is dirty and has drywall powder and even white crunchy stains in it from work being done after installing carpet. Every day I wake up to find yet another thing wrong. I have owned 2 prior new homes from lesser builders and never had issues like these. Not happy! ... More

Four key areas to review: 1) The sales experience was good, the sales guy was knowleadgeable and fair. 2) The mortgage approval was smooth, no issues, super fast. 3) The construction of the house was a big issue. I hired an inspector to do an inspection and it showed several issues that the construction manager did not want to accept. After a few days of stress and after postponing the closing day, the inspector went back and demonstrated that he was right. The Construction Manager then needed to act and resolve the issues in question. This could have been avoided, it created a lot of stress. As for the title company, I liked the work they did. There was a mistake somewhere in the process as the title was made on my name and not on mine and my wife's name, but not sure if the title company should be blamed for this. At the end, we had a bittersweet feeling, unnecessary.... ... More

Overall a good home for the price. However, have seen better builds from different builders with a little higher quality for the same price.

The buying process was great and easy but after living in the home for a month and seeing how bad the workmanship is. Tickets need to be opened for everything. I am disappointed.

The quality of the inside finish wasn’t good. There were lots of flaws in the drywall (eg nail holes, gouges, mortar spatters, rums in the paint etc). The doors were hung with large gaps on the bottom of the frames. The dryer vent wasn’t connected and the dryer vent on the roof was plugged because a screen was left on the vent by the roofers. The dishwasher drain wasn’t connected properly and caused damage to the cabinets. There are dents on the refrigerator, dryer and oven. The coaxial cable from the outside of the house to the inside was defective. There is a dead tree by the driveway that was dead long before we closed (it still hasn’t been replaced). There is a swale behind our rear fence that is a mosquito breeding, unsightly mess. ... More

not good experience in my first day in my new home

We closed on our new home Mid-December. We still have 2 repairs still not completed. A cracked bathroom cabinet frame due to sink installer damaging it. And a 3rd bathroom fiberglass shower surround that has major damage to it which we discovered post-closing. It should have never been installed, or the installer damaged it. We reported it to customer service within 30 days post close and now a month later it is still not replaced. This is a major defect and has caused our family undue distress and taken away the joy of buying a new home. Very frustrated and dissatisfied.

I appreciated the communication throughout the build and understand Hurricane Ian throwing a monkey wrench into an already complicated supply chain, but I do understand the motivation to lie to me. Making arrangements to live while the build was completing would have been easier if I was told the truth instead of trying to make me feel better with overly aggressive time lines. We all knew it was going to take three times longer than I was told, so what is the motivation to lie to me? Finally, we had concerns on the finish of the walls and paint that we were instructed were normal finishes for these houses. We come to find out from the 30 day quality inspection that paint and dry wall is embarrassing and never should have been released in this condition. It was obvious that either the damage from the hurricane was patched up instead of done correctly and/or was rushed, and now we have to manage a work crew redoing 1/2 the drywall and paint while all of our belongings are in the house. I would expect this from buying a cheap house and getting a cheaply made product, but we paid above average pricing and got a below average job on fit and finish. I have nothing bad to say about the quality of how well the house is sealed or the strength of construction. I still have trust that that was done correctly having been walked through the house during construction and seeing the final product. We will eventually be happy after corrections are made, but this all could have been avoided with less marketing BS and more honesty up front. ... More

Purchased a home from Pulte/Centex - 4 months before closing. Craftsmanship was poor in multiple areas at “final walkthrough”. I feel the house should be completely finished with all errors corrected before “final” review. However, 100+ pieces of blue tape were everywhere with defects in cabinetry, warped walls, etc. We were given the “official” closing date 7 days prior to signing documents and receiving keys (moving from 3 hours away with moving trucks). Work to fix all errors didn’t occur in time which caused a chaotic mess and delayed closing. Of course we had our 2 children and full trucks anticipating moving in. I escalated concerns to the corporate office which informed us they would reach out and reimburse us for hotels, moving and other expenses incurred from the official closing date given to us until move in (delayed 5-7 days). Of course, we never heard from him again & ate the costs of Pulte’s error for storage & hotels. To be honest, the 15 days leading to us physically moving was a total nightmare. I would not go through the process again if I could do it over. ... More

Attic’s are not useful because the house is not built well.

Price is pretty comparable to other builders. The work however…SHODDY WORKMANSHIP!!! I wish I could post pictures. The turnaround time on the home was FAST but unfortunately the workmanship suffers. All the work from the cement subfloor to the paint and texture to the cabinets is poorly done. Unfortunately, we did not notice the majority of these things until we moved in. We closed two months earlier than expected so that should’ve been a red flag!!! Salesman and construction manager were very communicative though!

There are lots of small things which are not complete.

To me the house that was built was just average. They could have better builder grade for flooring and cabinets. Not every room has a ceiling fan connection. They should include in the basic package gutters and sod for back yard too.

The Centex team were helpful and worked to get us in the house but the quality of the home is subpar. Windows are misshapen, walls aren’t straight, grass was laid poorly, etc. We’re not pleased and we might have made a mistake buying a home from Centex.

Our experience with Ryan in Sales was very pleasant and professional. As first-time Centex homebuyers, not our best experience with new construction because of Centex policies. We saw the home at the end of 2021 (the walls were not yet sheet rocked) and wanted to purchase at that time and were told the price. However, Centex did not release the lot until March 2022 with no reason given despite our many emails and phone calls to the sales office with offers to purchase. When the lot became available, the price was raised $50,000 with no cosmetic changes permitted (including paint color and style of the front door) even though it was early in the construction process. Once in the home we were told we had to wait 11 months for many of the issues we had with the construction to be corrected, including damaged windows and missing caulk and sparse mulch that we ended up paying to replace since the builder-controlled HOA refused to address this issue. Our experience with Centex would have been enhanced if all of the above did not happen. Therefore, we most likely will think long and hard before purchasing another home from Centex. ... More

Multiple issues not resolved throughout the home. Two walkthroughs with blue tape and still issues remained. Doors not properly sealing. Two of the rooms in the "Smart home" did not have the ethernet cables terminated or cut into the walls. The filter was missing for the AC, when they finally installed it, it was a used and very clearly dirty filter, if I could post the picture I would, absolutely gross, Trash left in the AC unit, and cabinet doors installed backwards, Exterior of home has misaligned panels. Just kind of lazy and unprofessional workers. Other all other parts of the home seem to be fine for now. ... More