Centex Homes Reviews

The sales rep was very proactive and patience to guide us. The process was seamless just the finance Part of it was stressful as we had little or no guidance about document submission.

There were some issues getting things done.

I ended up liking the end result, but getting there was barely worth it. it took almost a year from signing the initial contract to close. The sales people are completely clueless and will just say things they think you want to hear. I went in for a scheduled appointment more than once and they didn't remember who I was or why I was there and even pulled up the wrong account. I had to ask about closing weekly. the contract said July and I didn't close until almost September. half the time my emails were completely ignored. I was not even given an idea to plan about when to end my current lease. it was awful. The construction team was awesome though. They were better at communicating. ... More

Poor quality of material, i finded many unprofessional mistakes, not really satisfied,let see about the 10 years warranty!

Still plenty of things that need to get done.

The biggest issues we had while buying the house was that there was 2 times our loan got suspended and no one ever contacted us which pushed our closing date out an additional month. I had to call and check up on our loan because it went silent for a couple weeks and then was told, “oh well, you’re loan went suspended. It happens another time after that. I will say that towards the end of the actual time we closed, I know the lenders were working very hard to make it happen.

The finishing isn't that great.

my house was not ready for the initial walk through, therefore i had to do a walk through on closing day. Found many details that weren't up to standard, a month in the house, it is finally coming along.

The financing team chosen by Centex is subpar.

Poor communication after closing. Difficult to get things fixed. If it needed to wait until 30 day inspection, that should have been communicated to us. Annoyed that grass was dead and did not root in, house was not properly cleaned or powerwashed outside prior to closing.

Home buying experience was okay, would have liked more communication and the process to be less rushed.

Home is still Incomplete a month after closing.

While I can't say I enjoyed my experience with Pulte Mortgage, Isabella was invaluable throughout the process and Eddie really worked hard to huild us the best poasible home he could. We r forever greatful to them.

House is what was expected for a starter home, but materials and finishes are not great for how much was charged. Walls are very thin, paint is about the smallest amount that could have been applied to call the walls painted, paint missing from a number of corners of baseboard, trim not nailed down enough, sewer line broken after moving in. They were quick to address almost all blue tape items, which was nice to see

Going only by our experience, a home buyer needs to be diligent in following up with the builder’s field managers to ensure that the quality and construction of the new home is as perfect as the builder promised it would be at the time of purchase. We thought we did that and unfortunately it didn’t work out for us anyway. Moving into a new home is supposed to be a joyous experience, but for us it wasn’t because the builder did not fulfill the expected standards.

The only 2 people that were helpful and did above and beyond for me. They were amazing they were prompt and if they didn’t have the answer they sure found the answer.

The internal design and use of space is excellent.

We had bad experience every possible way thanks

A lot of bad details

There are many pluses to our home. However, once we moved in we found that painting was poor, several doors did not close properly, there was no power to the kitchen island, the dishwasher did not work (a plug was never attached to the dishwasher), screens were missing, and there were rust marks on the concrete slabs from nails that were never swept up. I trust there will be other issues as the months pass. Our Field Manager from Pulte Homes is great! Unfortunately he does not have enough hours in a day to address issues tied to the 15+ homes that are either settling or are soon to settle. Once 30 days elapses the warranty requests are handled by a Pulte Homes Customer Care person and responsiveness is exceptional. So why the “Timing” subject? Our settlement date should have been pushed out one month. The Field Manager should be able to focus on confirming that everything is in working order and performing a detailed walkthrough prior to the buyer’s walkthrough. ... More

Centex homes are great starter homes but you must stay on top of construction to make sure every thing is correct.

Jon the field manager cares a lot about his communities and is responsive on any issues you raise to him.

The only thing I am disappointed with is the fact that before we closed I felt that I would be supported and taken care of with any issues. That made me feel more comfortable. But after the closing I didn't feel the same way. We only had a few issues but the people they sent were not experienced. Did a hack job and my husband will need to fix. Didn't address the front door. Rain poured in the bottom. So I am assuming it is not sealed properly. The lawn is a big issue due to the fact it when on dormant and not watered. It did not root. We had been watering everyday but I think it is dead. Make sure when you buy a house that you get the attention you need. ... More

There were a few positives like the beautiful community and professional, friendly staff. The builder was quick to respond to our concerns. However, make sure you hire your own home inspector. Thankfully I did and he found broken roof truss (truss- part of a roof structure), roof tiles loose and other things. I found the back splash tiles popping out, and the bathroom tiles were broken or missing grout. The shower head was broken. The windows, carpet, and shower were not cleaned by the day of closing. It was full of grout dust and the team who came back to clean it did a poor job. The grounds keepers were just as bad. I had a tree that came with the house. The tree fell down twice and finally died. They didn’t dig the hole deep enough. Although all these issues have been fixed or in the process of being fixed, it should have done right the first time. I had to take the time out of my day to wait and monitor the contractors. I must say, they are trying to improve and had a very helpful staff, which made the experience more manageable. ... More

There’s some issues that I have shared with a project manager and sent in a request through Centex customer service and it has not been responded to