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Centex Homes Reviews
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What Homeowners Have to Say About Centex Homes.
Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3243 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Defects
- Gabriela C.
- Verified HomeBuyer
- December 10, 2020
- Houston, TX
My house has defects and it is not regular, it is on two floors and the upper floor sounds and they do nothing to fix it, they say it is normal, as it will be normal, it is a new house and it should be fine
Centex Homes responded:
We are so disappointed that you aren't happy with your new home but we thank you for taking the time to leave a review as it is essential to us as we work to better the new home build process for our customers. If there is anything we can assist with or any additional information you would like to provide, please feel free to email customersupport@pultegroup.com and include your address and contact information. ^AH ...
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Centex Homes - My concrete wall need to be fixed but know one shows up, I’m
- Tila A.
- Verified HomeBuyer
- December 10, 2020
- Pataskala, OH
My concrete wall need to be fixed but know one shows up, I’m telling them to fixed it and the ceiling paint is bad, my. Backyard is all being crack. I have referred my friends to centex but I’m really upset with the builder. I’m not going to refer my friends and family to this builder .
Centex Homes responded:
We are so sorry to hear that you are having a frustrating time getting your issues addressed. We would like to help and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you for taking the time to leave a review. ^AH ...
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 1
Easy process
- Christopher G.
- Verified HomeBuyer
- December 10, 2020
- SAN ANTONIO, TX
First time buyer here. The process went very smooth. They answered all the questions and concerns I had on a timely manner.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - Excellent quality.
- Javier B.
- Verified HomeBuyer
- December 09, 2020
- Houston, TX
Excellent quality. The staffs are in contact with you often in order to let know the progress of the House.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Top of the line sales team and building team!
- Mary D.
- Verified HomeBuyer
- December 08, 2020
- Georgetown, TX
Thank you Claudia and Andre for making me feel like part of the family since the day I started looking in Carlson Place! I cannot thank you guys enough for such a great experience on building my first home! And the field managers, Cindy and John were exceptional in making sure I understood the building process and were there every step of the way! Thanks, Centex family! I sincerely appreciate every single one of you! Cheers!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Terrible experience from start to finish
- Anonymous
- Verified HomeBuyer
- December 08, 2020
- Aubrey, TX
If you’re looking to build a home the experience can be fun and enjoyable just not with this particular builder centex/Pulte from What I experienced I certainly wouldn’t recommend it. Everything from the lending to the building was horrific what they produce is not quality work with integrity.
Centex Homes responded:
We are so sorry to hear that you have had a negative experience and would not recommend our services. If there are any specific concerns we can help address or any additional feedback you would like to provide, please feel free to email customersupport@pultegroup.com and please include your address and contact information. ^AH ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Centex Homes - What they say and what they do are two different things.
- Robert G.
- Verified HomeBuyer
- December 08, 2020
- North Port, FL
What they say and what they do are two different things.
Centex Homes responded:
We are so disappointed that you have received conflicting information from our team. We would like to learn more so we can assist accordingly and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH ...
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 3
Centex Homes - Chaz is an amazing builder to work with.
- LaKeshia V.
- Verified HomeBuyer
- December 08, 2020
- Summerville, SC
Chaz is an amazing builder to work with. His knowledge and understanding of a quality built has given us confidence and trust in his work. During the first walk through of the house, he was very thorough about his work. And, he worked hard to make sure we were please with everything.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - Everything good with the materials and post sale
- Orlando U.
- Verified HomeBuyer
- December 08, 2020
- Kissimmee, FL
Everything good with the materials and post sale
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
budget home. i get it
- Justina S.
- Verified HomeBuyer
- December 08, 2020
- Hockley, TX
seems like an average budget home. fence will need to be replaced and painting done. in 3 years I will need to make some financial investment to upgrade the limited quality of materials used.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 5
Centex Homes - Good experience, the office personnel were a little sketchy and
- James D.
- Verified HomeBuyer
- December 08, 2020
- Conroe, TX
Good experience, the office personnel were a little sketchy and oftentimes lied to me about submitting my paperwork but afterwards it was a better experience.
Total Score 5
Quality 4
Trustworthiness 2
Responsiveness 5
The building team was responsive and very helpful throughout every aspect of the process.
- Anonymous
- Verified HomeBuyer
- December 08, 2020
- Hockley, TX
Very responsive and helpful team. Love my new home!
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - The seller at the office was unresponsive and had poor communication.
- Trevor S.
- Verified HomeBuyer
- December 08, 2020
- Buda, TX
The seller at the office was unresponsive and had poor communication. The project manager was nice and helpful.
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 3
That the appliances and things weren't "upgrades" but came with the homes.
- Amy B.
- Verified HomeBuyer
- December 08, 2020
- Spring Hill, FL
I actually used to work for Centex years ago. They were a great company then and now going through the experience as a buyer, the home and all that comes "standard" rather than paying for upgrades on everything was the reason I went with them.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Centex Homes - The builders always kept us informed no matter what.
- Christian A.
- Verified HomeBuyer
- December 08, 2020
- Beaufort, SC
The builders always kept us informed no matter what.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Really care about getting the stars
- Mauricio M.
- Verified HomeBuyer
- December 08, 2020
- Houston, TX
They really try hard to get the stars
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - Luis the field manager is the man !
- Salvatore B.
- Verified HomeBuyer
- December 08, 2020
- Davenport, FL
Luis the field manager is the man !
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
On-site building supervisor was very responsive to my needs
- John N.
- Verified HomeBuyer
- December 06, 2020
- North Port, FL
House was built on schedule. I was communicated throughout the process and very satisfied with the result.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - great people to build your new home
- Rashpal S.
- Verified HomeBuyer
- December 05, 2020
- Pataskala, OH
great people to build your new home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - Good quality homes and great experience
- Jessica E.
- Verified HomeBuyer
- December 02, 2020
- Tampa, FL
Good quality homes and great experience
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Fantastic
- Shakila N.
- Verified HomeBuyer
- December 02, 2020
- Houston, TX
This was a great experience for me
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Disappointing
- Anonymous
- Verified HomeBuyer
- December 02, 2020
- Fuquay Varina, NC
The process during the build was fine. The quality of the materials and workmanship is horrendous. I am disappointed to own this quality.
Centex Homes responded:
We are so disappointed to hear that you are unhappy with the quality of your new home. If there is anything we can help with or any additional feedback you would like to provide, please feel free to email customersupport@pultegroup.com and include your address and contact information. Thank you. ^AH ...
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 2
Beyond Personable
- Maudline D.
- Verified HomeBuyer
- December 02, 2020
- Myrtle Beach, SC
I love that the sales team are very personable when it comes to helping with making design decisions. Cynthia was our go to person, and she was amazing. Overall, great experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The finish product looked like the process was rushed.
- Raquel V.
- Verified HomeBuyer
- December 02, 2020
- Beaufort, SC
Overall I was rushed to see the house. I went by a few times on my own to see the discrepancies that caught my eye to see how the issue was being addressed. I find a few holes around, the staircase only has gloss on the entrance and the railing going up doesn’t look touched. The wood actually looks faded. The front door and back doors do not close properly. So overall I would say yes it looks beautiful at first glance but I would advise anyone to spend a while really looking at the details. Open and close the door yourselves so you can really see if they work properly.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 2
Centex Homes - I have issues but they no fixThey say not on warranty cover,
- minh p.
- Verified HomeBuyer
- December 02, 2020
- Houston, TX
I have issues but they no fix They say not on warranty cover, the wall get wet from bathtub
Centex Homes responded:
We are so sorry to hear that you are having trouble getting your concerns addressed. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you. ^AH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
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