Centex Homes Reviews

Average!

Though I acknowledge Pulte is still trying to solve open issues, the fact of the matter is that I found too many issues with Centex not only before and during closing but afterwards. Some of them related to internal communications in Centex and third parties/design center and some others related to construction, management and final execution. Field manager was suddenly changed and things improved after that but still important issues were found and still I am struggling to have them closed. Centex did not even accept to delay closing and while I accepted the proposed closing date, the house was not finished and right now I am working with the warranty team. ... More

Overall quality is slightly better than average. Highly disappointed in the cabinets in the kitchen. You can’t place anything of any weight significance on the upper shelves without the shelf bowing. I’ve had to place my own braces under these to compensate.

This is the first month the property has been in use , and already the lights ion the front room and in front of the house have failed to come on. They came to fix it pronto but its a new home , should the hole front of the house loose power, and the breaker never tripped. Scary !!!

I’ve lived here for a month and my ice maker doesn’t work, and the toilet paper holder in the half bath has already become unhinged from the wall. Other than that everything else is average.

Many electrical issues and roof leaks

Painting detail need to be explain, ceiling and wall same color, white was preferred for ceiling Customer needs to know no wood trim for windows Also contact customer about change, floor plan reversed without notice Lights was not explain, we purchased ceiling fans and lights Need to know ceiling height

Cheap light fixtures and plumbing fixtures. No top grade placed before laying a poor quality bermuda grass on the yard. Developer (Pulte/Centex) doesn't take care of it's designated land (sidewalks, berms, drainage area). No homeowner representation on HOA.

The house is a beautiful house and we got it for a great price, but there are some things that I have issues with. Some of the walls are crooked. We had been told we would get a paint kit when we closed to touch up minor blemishes, but yet again day after day we are let down. The fininacial portion of the house was very smooth. No issues there.

They are gorgeous houses but you can tell quite easily the cheap craftmanship. More importantly the building process is crazy and their workers are not reallly helpful in showing your what options you have. The builder we worked with was the only positive experience of centex.

Centex could have put more studs in interior walls to make them more sturdy, and think alittle about where they put studs in bathrooms. The workers need to clean up better as I am still cleaning up grout hunks and glaze off tile work. The upgrades aren't what I expected

I love my new home; however, I feel that the service and response time from employees at Centex could be better. I understand that they have a lot of needs to be met but I wished they would answer emails timely!!

Make sure u run the water all at the same time to make sure the plumbing was done correctly and don’t have issues

I wanted to wait a few months to do the review so I could give a fair assessment of my Centex home. First and foremost, I appreciated the fact that there was always someone I could call if I had an issue. Overall, I think the home is worth what I paid for it, just make sure you get everything you ask for before you sign anything; after that, the chances of getting whatever it is you were offered is, more than likely, not going to happen. The first things that stood out to me about the house I purchases was the workmanship; it was shoddy at best. I could tell my home was built from a "quantity" standpoint versus a "quality' standpoint. My move in date got pushed back because I had issues with the way some of the "finished" items looked. Although the issues were all repaired, there were enough to keep my caution up for the first few months. Besides the breaker panel being mislabeled and not receiving new labels to label it correctly, there weren't any major or potential issues I saw until about my second month in the house. My heat wasn't circulating throughout my house so I enacted the warranty. Within a day, I received a phone call and made an appointment for someone to come and take a look at my ventilations system. I was pretty impressed with the speedy response. However, after a specialist inspected my ventilation system, I was told that, not only was a bad damper motor installed, but the foundation (I'm assuming some type of blocks or wood) that kept the system aligned hadn't been installed. Thankfully, it was all repaired, but at the same time, I wonder what else needs to be repaired that I don't know about. Again, overall, I think the house is a nice one and has much potential, but my rating is based solely on my experience with Centex and my home thus far. ... More

Some work very good, some not to our expectations. Garage concrete work very poor quality. Sheetrock texture very disappointing and bull nose corners just so so.

My overall experience in the beginning was great! But, as I moved into the home I began noticing a lot of things that were wrong. I was in communication with the Field Manager at first but I guess he became overwhelmed with my many concerns about things not being up to par as they were presented upon closing and stopped answering my calls and responding to text messages. I still have unresolved repairs/issues from inside and outside.

Aftersale services needs some improvements

Doesn’t respond to work order in a decent about of time

I periodically dropped in, to see the construction progress on my house. Claudia, in the sales office, was incredible. She provided me with weekly updates. It was truly amazing to watch the house come together. However I did find some disturbing issues that caused my trust to fail. At one point, I found a lot of alcohol containers, scattered in the house. Food debris was also tossed onto new cement foundation, inside of the house, some greasy or oily meat products, oily chips, etc. I felt this could draw bugs. Another issue was right before close, I found people apparently living in the house. Human debris and excrement left behind. Globs of hair in drains. Spit globs in sink. Showers used. Stained tubs. Human excrement (both kinds) on walls, floor, and stuck inside and outside toilets. Making it worse was that I was there with family, to "show off" the progress on my new house, when we walked in on this disgusting mess, in both bathrooms. Completely unnecessary, since many, many port o' John's were right outside, some even in my front yard. I reported issues w/ photos to main office. However, it just seemed as if nobody cared. I began to figure that this is perhaps normal and customary, to have alcohol bottles, raw trash, and human excrement scattered throughout new home construction. I didn't know. Nobody seemed to care. However, at the time, I felt not enough was being done to protect my house. I finally resigned that you can't "make people care". After close, just for peace of mind, I had to invest in extensive deep cleaning of the bathroom walls, floors, and also, carpets. In general. I would still recommend this company, but perhaps visit your house periodically, during construction, just to check on things. Eval of PULTE MORTGAGE: As far as Pulte mortgage, their professionalism leaves a lot to be desired. After close, I received numerous phone calls from them, wanting me to correct mistakes they made it closing, I.e., documents left out, signatures needed, etc. It seemed like a hoax, bcz they called and emailed so much. Perhaps train your workers?? Ask them to care?? ... More

Lots of flaws in the house that still need to be addressed. To include the poor job done by the exterminator used.

We are enjoying our new home, however the extremely poor communication and management during the build process was extremely frustrating.

Our site manager was really great in explaining everything to us during the build. We really appreciate his hard work, however now that we have moved in we have noticed multiple issues that show the laziness of the builders cutting corners to get the house built. Needless to say, we will be calling several work orders.

I would have like the builder to replace my sod like I was promised. The sod is uneven and in pieces.

Andy was great and set clear expectations. Management of the build was well coordinated. Seemingly inferior quality materials when I compare to the new build my mother in law has in progress with another builder at a lower price point. Example concrete driveway instead of asphalt. Undersized mechanicals cause Issues with proper cooling in the summer. For the price would have expected sod throughout. Neighborhood looks poor in areas due to seeding vs sod. They used to provide full sod but went with a cheaper option of partial sod last year. Overall house was built quickly with decent quality. Most frustrations are with mechanicals and landscaping shortcomings. ... More

Make the time to go through each phase of the build.