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Centex Homes Reviews

What Homeowners Have to Say About Centex Homes.

Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3243 homeowner reviews to learn why they are the right team to build your new home.

Centex Homes

has 4.2 out of 5 stars overall

3243 Reviews

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Responsiveness 4.1

Customer Reviews

Centex Homes - The builder will work with your needs.

  • Royal S.
  • Verified HomeBuyer
  • November 04, 2020
  • Summerville, SC

The builder will work with your needs.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Any issue that arose he took care of as soon as he could and he communicated well throughout the entire process.

  • Gabriel F.
  • Verified HomeBuyer
  • November 04, 2020
  • Hockley, TX

It was a great experience where we were always kept up to date and in the loop for any issues that arose or progress that occurred for the house. They kept their word with all the deadlines they gave (even when the world decided to through potential wrenches in their plan) and we had an open line of communication with the builder who helped us out with anything every step of the way. 100 percent satisfied with our experience!

Centex Homes responded:
We are so pleased to hear that you had a wonderful experience and we thank you for taking the time to share. We wish you all the best in your new home! ^AS centexhomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Buying a home with Centex was a rocky experience.

  • Freyja E.
  • Verified HomeBuyer
  • November 04, 2020
  • NEW BRAUNFELS, TX

Buying a home with Centex was a rocky experience. We had some chaos with the closing date, but the construction supervisor was not ready for the final walk through. After closing there was still deficiencies with our home that had not been corrected. We tried to work with the construction supervisor to get the outstanding deficiencies addressed, but after two weeks we gave up since it was clearly apparent we couldnt trust him to do his job. Additionally, the sod that was used on our lawn was infested with army worm eggs which we didnt find out till two weeks after we moved in. We had to pay ...

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 1

Centex Homes - Very easy process all the way around

  • Lauren L.
  • Verified HomeBuyer
  • November 04, 2020
  • Hockley, TX

Very easy process all the way around

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Centex Homes - Great service and quality meets expectations

  • Jose L.
  • Verified HomeBuyer
  • November 04, 2020
  • Houston, TX

Great service and quality meets expectations

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

My Centex Team Made The Difference

  • Machelle C.
  • Verified HomeBuyer
  • November 04, 2020
  • Lakeland, FL

The quality of our home is outstanding! The attention to the details throughout the purchase, build, and closing processes were well thought out and easy to navigate. Every person from Centex was friendly, professional, and helped make the experience enjoyable and not stressful. They answered any questions we had but provided so many details along they way that we didn't have to wonder about any part of the process. The online system to apply and track the loan process was user friendly and made providing documents super easy. I highly recommend Centex Homes!!

Centex Homes responded:
Thank you so much for sharing your experience! It makes us so happy to hear that our team made the new home build process smooth and pleasant for you and yours. We wish you all the best in your new home. ^AS centexhomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great customer service

  • Eduardo M.
  • Verified HomeBuyer
  • November 03, 2020
  • Houston, TX

Everyone was helpful and the builders were very informative.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Beautiful Neighborhood

  • Anonymous
  • Verified HomeBuyer
  • November 03, 2020
  • Summerville, SC

The workman ship is poor. I would rate this below Crescent

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 3

Centex Homes - Great service.

  • Libby A.
  • Verified HomeBuyer
  • November 03, 2020
  • Houston, TX

Great service. Would buy another home from this builder

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Centex homes has very quality home!

  • Joshua L.
  • Verified HomeBuyer
  • November 03, 2020
  • Fort Worth, TX

Centex homes has very quality home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Excellent customer support from sales consultants and builder

  • Wendie C.
  • Verified HomeBuyer
  • November 03, 2020
  • SAN ANTONIO, TX

Excellent customer support from sales consultants and builder field supervisor. They were always there to address my concerns.

Centex Homes responded:
We are so pleased to hear that you had a great experience working with our team! Congratulations on your new home and we wish you all the best. ^AS centexhomes

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Always did as they said they would do. Dependable.

  • Kathryn J.
  • Verified HomeBuyer
  • November 03, 2020
  • La Grange, KY

Love the quality of the home, everything very nicely completed inside.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lack of responsiveness and accountability for construction issues.

  • Ronald F.
  • Verified HomeBuyer
  • November 03, 2020
  • Fuquay Varina, NC

After moving into our home, several issues were noted. One was the realization that the bathroom tub has permanent damage, namely, severe scratches and scuff marks that cannot be remedied by cleaning. Another issue was several scratches on the glass of the bathroom mirror. Those scratches, obviously, cannot be removed by cleaning. Centex has refused to remedy those issues. If not remedied by Centex, those problems, among others, will forever be reminders of the poor construction and lack of accountability by Centex/Pulte. Those problems will be shared with others, especially anyone seeking ...

Centex Homes responded:
Thank you for taking the time to share your experience although it is concerning for us to hear. We would like to look into this situation further and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^AS ...

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Customer service is awesome!

  • Steven Z.
  • Verified HomeBuyer
  • November 03, 2020
  • Aubrey, TX

Jennifer and Juan were both extremely helpful, knowledgeable, and expedient with my questions and concerns!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - We were very pleased with most everything, I would have liked

  • Randy A.
  • Verified HomeBuyer
  • November 03, 2020
  • Riverview, FL

We were very pleased with most everything, I would have liked to have a comparison of similar other models that would have fit on our lot to make sure of our choice

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Easy process and kept in contact the whole Time.

  • Clint N.
  • Verified HomeBuyer
  • November 03, 2020
  • Katy, TX

Easy process and kept in contact the whole Time.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Centex Homes - Excellent communication throughout.

  • Brandon B.
  • Verified HomeBuyer
  • November 03, 2020
  • Fuquay Varina, NC

Excellent communication throughout. They made the whole process easy and worry free.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - House is great.

  • Nathan L.
  • Verified HomeBuyer
  • November 03, 2020
  • Pataskala, OH

House is great. Looks nice and everything functioning properly as advertised.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Not enough attention to details

  • David O.
  • Verified HomeBuyer
  • November 03, 2020
  • Riverview, FL

Rough-in construction went great. Building manager is great but dealing with too many problems: Concrete driveway and garage floor problems, light fixtures come loose from ceiling, tile has to be fixed, smart home issues with front door and kitchen cabinets not installed correctly. It’s almost as their sub-contractors don’t care or get paid more for fixing the problems they create.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

Great experience

  • David W.
  • Verified HomeBuyer
  • November 03, 2020
  • Westerville, OH

I have built new homes with another builder and this was by far a better experience. From the start, their tam had a schedule, and stuck to it, documented everything. Worked with me when something wasn’t right. Love my new house.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great customer service

  • Jacinta B.
  • Verified HomeBuyer
  • November 03, 2020
  • Houston, TX

I had an awesome experience with Centex. Very attentive to details and kept me informed at all times. All my questions were answered on time with a professional attitude. Our field manager Austin is an outstanding employee and I would definitely give him a shout out for his work ethic. Kept me informed throughout the process with a great attitude.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Knowledge

  • Phillip W.
  • Verified HomeBuyer
  • October 30, 2020
  • North Port, FL

Process is very thorough. However, ask questions about everything. We were not made aware of a garage extension or that the lanai can be extended. We were also unaware that when building a pool it does not include a hand rail like the model home. Every upgrade costs $. All in all, great people to work with from sales to project manager to warranty people. It was a great experience and we live the area!

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Centex Homes - Awesome experience!

  • Damaris J.
  • Verified HomeBuyer
  • October 30, 2020
  • Riverview, FL

Awesome experience! Would recommend to friends.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience

  • Duvan O.
  • Verified HomeBuyer
  • October 30, 2020
  • Kissimmee, FL

Contractor Jeremy provided excellent customer service. He was genuine and extremely detailed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - It is okay i guess

  • Edwine J.
  • Verified HomeBuyer
  • October 30, 2020
  • Tampa, FL

It is okay i guess

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4