Centex Homes Reviews

I’ve lived in the home for a month now and the home has issues first with the outside paint is peeling, downstairs tub has a big crack that is rusted I’ve tried to let the contractor know about the issues and have not heard back from them. Just dissatisfied overall!!!!

Pretty much everything in the house has an issue. The flooring, the AC, the front porch, the sprinkler, the garage door... I'm tired of asking them to come to fix these issues. For the price we paid, for the pain the mortgage company was; there should have been none!

Overall I was rushed to see the house. I went by a few times on my own to see the discrepancies that caught my eye to see how the issue was being addressed. I find a few holes around, the staircase only has gloss on the entrance and the railing going up doesn’t look touched. The wood actually looks faded. The front door and back doors do not close properly. So overall I would say yes it looks beautiful at first glance but I would advise anyone to spend a while really looking at the details. Open and close the door yourselves so you can really see if they work properly.

We thought it was going to be great experience buying our first home. Boy were we wrong. The roof structure had many boards that needed reinforcement as well as a hole in the roof barrier. Initial inspection passed until we had our own inspector come through and point out many issues. Builders urinated in our new bath tubs with no running water. A port-a-toilet was literally outside next to our house. Electrical fixtures were crooked throughout and had to be straightened. Front porch post is not at a right angle/squared to the house. One month in and nails/screws are backing out of the sheetrock in 3 different places. Attention to detail during build is lacking throughout. ... More

Other homes companies do every thing right like before the closing I found too much issues in the paint and in the kitchen too

Builder focuses on speed over quality. Many lines were not straight, screw not drilled in all the way, misalignments on cabinets, paint overspray.

The workman ship is poor. I would rate this below Crescent

only lived there for a month and already three warranty claims

The home is well made, but when it comes to the surrounding they rushed and did not do a complete job. There are many places where they rushed to get the home done. Also the outstide water draining systems are not to par.

Everything was smooth till after I did your survey and now it’s like pulling teeth . Still have things that need to be done that we’re addressed before closing and were never done . “Fixed”

I had to do 3 final walk through this town house. My first one there was a leak in the living room wall that they had the wall torn apart by the sliding door when I arrived. The second walk through there was a wet spot on the wall were the original leak was. I was the person that pointed out that the wall was still leaking. I was told they would have to investigate the leak in the wall once again. When I came for the third walk through the problem (rusted coupling that was leaking) had been resolved. The carpet from the master bedroom on my first walk through was not properly secured in the entrance to the bathroom. The carpet issue was also pointed out in my first walk through. This process delayed my signing of this property until November, which cost more money on my part. ... More

Follow each step of the building process to the fullest. Check ever area on details before closing.

Been in the house almost 2 months. Still trying to schedule repairs from before I closed. :(

It did take a little time to close, and at times the same paperwork that I was asked to submit was being asked to submit more than once either because Centex claimed they never received it or they needed it again. As for my reason to giving a 1 star on Responsiveness to issues is due to a couple of maintenance issues I have that was brought to their attention to 3 different people and I have yet to receive a callback, Email or anything on those maintenance issues that need to be fixed, going on week 4 now.

We are from the north and used to our homes being built to a higher standard.

First, I'd like to say that Harrison came into to mess that should have been addressed before we moved in. There were many items that were not addressed before we moved in. We have for the last 4 weeks been dealing with one issue after another. Just to recap since we moved in the siding removed from both sides of the house. Kitchen side due to a bow in the wall. Bedroom side due to the AC unit 220 installed on the opposite side of the AC unit. Note I requested this be fixed before we moved in. I was told the AC unit is now moved to the side of the house where the 220 is. What I was not told was now you have a copper line wrapped around your house. If this wasn't bad enough we turn on the AC when we moved in and it wasn't working. We have have Smith heating and AC come out and it wasn't even finished being installed. Now the bow in the kitchen wall the drywall was taken off and bow was fixed. The wall in turn was refinished. Reinstalled the back splash and the wall was still bowed. So, the wall is taken apart again with more drywall removed & redone again. The wall is still not perfect but we have had enough. We had to have an electrician come out twice as now all the outlets on the kitchen wall are too far back to put the faceplates on. Also, the wall is so bowed that the trim at the bottom of the cabinet will not cover the opening. If we are not already upset we hire someone to install a standard storm door. The installer proceed to show me how crooked the opening is. The storm door cannot be installed at its current state. As I am looking at the opening there is also a substantial bow inside the house by the opening of the door. The more we look at the house it is obvious there is lack of any quality control or pride in building our house. The $408, 000 we paid for this house seems to be a bad investment. Whoever is reading this I would hope will contact us before we decide to contact someone outside your organization legally. Note my rating we generous even after all we have been going through. The house we moved out of was built in 1996 & I wouldn't trade it for our current house. ... More

Warranty coverage for pulte homes really poor. They are doing temporary job during warranty time period. Worst customer care services.

Moved in my home for a month now. Have had electrical issues, plumbing problems, and hvac issues. To this day still waiting for the electrical issues to be resolved. Imagine buying a $400,000 and not having electricity for multiple days in master bathroom and bath. Being told it will be a few days before someone comes out. Even though you see the electrical company working down the street a few houses down on homes that aren’t complete. Imagine them finally coming and not fixing the issue, then having to reschedule again. 2 weeks of getting dressed in the dark. But no one has an answer. We closed and y’all got your money so our issues aren’t a concern. -Local Realtor ... More

Many problems with the house from the grass in the back, shower doors with gaps, back door jamming, recurring kitchen leak one side of the closet different measure than the other one, garage walls were not finished, garage floor uneven ruff spots. Not good workmanship.

Started out positive, but didn't always get my questions answered. Even after replying to emails and asking. And then once home was closed upon have not received level of support needed when needing issues fixed. Still have many that were never taken action on and was told moving forward to wait until 10 month check-in. What about what was submitted prior not getting resolved? Just wait until 10 months I guess.

The longer I am in my home the more issues arise. Blinds that are falling down, nail holes in the ceilings, no caulking below baseboard, epoxy split and dried on floor, cracks in the walls appearing...NEVER been so disappointed.

Still waiting for the external trim problem to be replaced. It has sharp corners that will cut someone's hand and quality of workmanship poor. I addressed this with Michael again this week. This my 4 or 5 discussion about the problem since before purchasing the house. Someone pretended to adjust the problem by adding large globs of silicone to the sharp corners and rough edged opening that were not turned -in correctly in a professional manner.

Not a very great experience till now. we have seen houses that are being built around the area which have more build quality than ours

Not a good experience,bad paint job outside.

Terrible communication, they don’t follow thru on commitments, they disappear for long periods of time and don’t respond, the quality isn’t great and most disappointing is that you don’t even get what you expected/paid for when they substitute big items for different colors without telling you. Long list of gripes. Sales team super friendly for what it’s worth.