Centex Homes Reviews

After you are in you are on your own. Tried to get something repaired within the 30 days and was responded to after the 30 days

Pretty much everything in the house has an issue. The flooring, the AC, the front porch, the sprinkler, the garage door... I'm tired of asking them to come to fix these issues. For the price we paid, for the pain the mortgage company was; there should have been none!

I have purchased this property on 02/24. Since then I have reported 4 different issues. Ongoing issue with breaker circuit causing the AC to go off and home gets warm. Someone came and replaced the breaker but issue is still happening. Replaced microwave, dryer didn't work due to a cable /set up. There are some serious issues with my drainage in the master bathroom and it smells bad. Not happy with my "Dream Home Purchase". Too many issues too soon

Home had several issues and a final quality inspection not done properly. I’m currently dealing with several defaults that need to be fixed. Company being responsive but could have been avoided if more quality was set in place instead of speed to finalize a project.

Everything was great until the last week of the home being finished, a lot of unfinished areas and not inspected properly. Will never buy Pulte/Centex again, will be selling in the next 2 yrs or so.

Overall I was rushed to see the house. I went by a few times on my own to see the discrepancies that caught my eye to see how the issue was being addressed. I find a few holes around, the staircase only has gloss on the entrance and the railing going up doesn’t look touched. The wood actually looks faded. The front door and back doors do not close properly. So overall I would say yes it looks beautiful at first glance but I would advise anyone to spend a while really looking at the details. Open and close the door yourselves so you can really see if they work properly.

We thought it was going to be great experience buying our first home. Boy were we wrong. The roof structure had many boards that needed reinforcement as well as a hole in the roof barrier. Initial inspection passed until we had our own inspector come through and point out many issues. Builders urinated in our new bath tubs with no running water. A port-a-toilet was literally outside next to our house. Electrical fixtures were crooked throughout and had to be straightened. Front porch post is not at a right angle/squared to the house. One month in and nails/screws are backing out of the sheetrock in 3 different places. Attention to detail during build is lacking throughout. ... More

Other homes companies do every thing right like before the closing I found too much issues in the paint and in the kitchen too

Builder focuses on speed over quality. Many lines were not straight, screw not drilled in all the way, misalignments on cabinets, paint overspray.

Make sure you keep an eye on them

The workman ship is poor. I would rate this below Crescent

The sales process was easy, but the construction team not so good. Im still finding things wrong with the house. I've been in the house for 2 months and still don't have some of the original issues fixed. Construction team is unresponsive now.

I have the biggest case of buyers remorse. Plastic faucets on a 245k house? Lawn is full of weeds. Builder does not respond in a timely manner. Cheap fixtures make me so sad. I had a history maker home that was much better quality and the builder was top notch. I am beyond sad about my home but feel stuck with it.

only lived there for a month and already three warranty claims

I’ve had some good experiences and terrible with this company building my new home. I had my original sales guy not keep me informed on flooring changes but Trent took over and he did great. He explained things and really seamed to care. Devon the building manager was great at first but as soon as I signed my closing. He would say he would fix things that weren’t finished by closing and it would take him forever. I am still waiting on a shower rod for my guest room that was bent and dented since before my blue tape walk through still haven’t gotten it.

The home is well made, but when it comes to the surrounding they rushed and did not do a complete job. There are many places where they rushed to get the home done. Also the outstide water draining systems are not to par.

Centex/Pulte Warranty department employees need a better understanding of their work ethics. We were instructed if there are any issues needing to be corrected call the warranty department. First there’s no human contact by phone to address the issues. Everything is to be listed by photo and described then emailed to the Warranty Dept. I did that for a few items that need to be corrected. I was then sent an email which I found to be very condensing advising me to wait 45 days so they could be corrected. Well I have a huge security issue with our back glass sliding door. The builder contractor ABS sent out 2 individuals on different occasions to correct the issues and both stated the issue isn’t the glass door( which doesn’t lock) the issue is with the Glass Door Frame! It’s been nearly 2 months since we’ve moved in and still the glass sliding door issue remains to be corrected. Does a person need to wait 45 days for their house to be secure. I’ve had to obtain a security system to protect my family. And BTW the list has grown for the 45 day repair. Not too happy for the amount we paid for the house. Warranty Dept needs better communication than doing things by email. Phone calls are a huge social distant approach. Workers should take pride in their tasks. ... More

Everything was smooth till after I did your survey and now it’s like pulling teeth . Still have things that need to be done that we’re addressed before closing and were never done . “Fixed”

Our experience with Centex was not a great one. A lot of options weren't available and we went through several different build managers. We were shown a model home and there were a lot of features in the model home and were not told that those feature would not be in our home. The main issues we had was with their in house underwriting department with a lot of communication errors.

Prior to my walkthrough I had an inspection done of the home. During my walkthrough I gave that report and reported some other problems with the home. I was told everything would be fixed, that did not happen. After I moved in I noticed several more things . There were flaws in the workmanship done around the home. Overspray of paint, construction debri under appliances, debri on top of kitchen cabinet, unfinished caulking around several of the baseboards and door trims, nail holes, hole in wall, nicks in doors and frame, unfinished paint spots, debri in window seals, finger prints on walls and closets, crooked bathroom drawer, damaged kitchen cabinets, unfinished drywall in closets, toilet piping not seated to the wall, light fixture in bathroom not attached properly, concrete rocks all around landscaping.....many issuers with my home and .the craftsmanship that was done to my home looks rushed. ... More

Had lots of issues from walls being crooked, to deadlines not being met for final list of things to be fixed. Buyer beware make sure everything is finished before you close.

I have had to put a ticket in 4x in one month (2) tkts were due to my downstairs not heating up. I have had the ac/heating company come out twice the first one shut vents on my 2nd floor and did an air balance check and still it did not help. The second time they came out they opened up the vents upstairs and told me to run the fan while running the heater still no big change in the way my downstairs feels. Now I believe im beginning to see a spot on my ceiling in my upstairs bathroom that cld be a roof leak. I also had an irrigation issue on the side of my home when I moved I was told this will be fixed and they did come out and replace sod. The side of my home is still "muddy" and I cant walk to my backyard without destroying another pair of shoes. So no in all honesty I have had too many issues for this to be a brand new home. ... More

Squeaky floors upstairs.

I had to do 3 final walk through this town house. My first one there was a leak in the living room wall that they had the wall torn apart by the sliding door when I arrived. The second walk through there was a wet spot on the wall were the original leak was. I was the person that pointed out that the wall was still leaking. I was told they would have to investigate the leak in the wall once again. When I came for the third walk through the problem (rusted coupling that was leaking) had been resolved. The carpet from the master bedroom on my first walk through was not properly secured in the entrance to the bathroom. The carpet issue was also pointed out in my first walk through. This process delayed my signing of this property until November, which cost more money on my part. ... More

Still need to clear for the customer before sighing the contact.I find two different things.