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Centex Homes Reviews

What Homeowners Have to Say About Centex Homes.

Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3243 homeowner reviews to learn why they are the right team to build your new home.

Centex Homes

has 4.2 out of 5 stars overall

3243 Reviews

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Responsiveness 4.1

Customer Reviews

Centex Homes - only lived there for a month and already three warranty claims

  • Anonymous
  • Verified HomeBuyer
  • September 08, 2020
  • Katy, TX

only lived there for a month and already three warranty claims

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Poor craftsmanship and attention to detail

  • Sharon M.
  • Verified HomeBuyer
  • September 08, 2020
  • Johns Island, SC

There are so many things that are wrong. Things that should have been noticed by the builder if projects were inspected. Too many to name. They are working with me to get these things completed.

Centex Homes responded:
We are so sorry to hear that you are experiencing concerns with your new home. We would like to learn more and would appreciate if you could please send a brief summary of your concerns to customersupport@pultegroup.com along with your address and contact information. Thank you. ^AS ...

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 1

Review on Adams floor plan

  • Anonymous
  • Verified HomeBuyer
  • September 08, 2020
  • Katy, TX

The house came out beautiful! I love it, just make sure you keep maintenance up on your home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

50:50

  • Samantha D.
  • Verified HomeBuyer
  • September 08, 2020
  • Conroe, TX

I’ve had some good experiences and terrible with this company building my new home. I had my original sales guy not keep me informed on flooring changes but Trent took over and he did great. He explained things and really seamed to care. Devon the building manager was great at first but as soon as I signed my closing. He would say he would fix things that weren’t finished by closing and it would take him forever. I am still waiting on a shower rod for my guest room that was bent and dented since before my blue tape walk through still haven’t gotten it.

Total Score 3


Quality 3

Trustworthiness 1

Responsiveness 1

Good People/Home

  • Anonymous
  • Verified HomeBuyer
  • September 08, 2020
  • SAN ANTONIO, TX

I would highly recommend our community and homes. Although I will highly discourage anyone from using Pulte Mortgage. In my experience very unprofessional and rude. Other than mortgage company everything else is great.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Awesome

  • Omar V.
  • Verified HomeBuyer
  • September 08, 2020
  • Davenport, FL

Luis has been great during this whole process. Always willing to help. Adrianne is a utility belt to Batman, made this whole complex process tolerable and easy going for most part. I’m forever greatful for helping us out with our dream home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excelente

  • Nestor C.
  • Verified HomeBuyer
  • September 01, 2020
  • Kissimmee, FL

Excelente

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New home review

  • Annette D.
  • Verified HomeBuyer
  • September 01, 2020
  • Conway, SC

The quality and workmanship were FAR below what we expected. All of our issues were addressed promptly though. We love our house and the neighborhood

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 5

Great

  • Austin C.
  • Verified HomeBuyer
  • September 01, 2020
  • Katy, TX

Awesome experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte did not Follow through.

  • Renee H.
  • Verified HomeBuyer
  • August 31, 2020
  • Fort Worth, TX

Pulte Did not follow through on agreement for 30 day follow up Inspection. 4 months after my home closing I am still left with broken door that would not open Even if a fire broke out and windows that I can not see out of.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great home for first time buyers!

  • Michael S.
  • Verified HomeBuyer
  • August 26, 2020
  • Fort Worth, TX

They really work with you and make sure your home buying process goes smooth as possible!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Centex Homes - Satisfied throughout the whole process

  • Jason H.
  • Verified HomeBuyer
  • August 26, 2020
  • Fort Worth, TX

Satisfied throughout the whole process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy to be here.

  • Daniel K.
  • Verified HomeBuyer
  • August 25, 2020
  • North Port, FL

At this time we are in a construction zone, with progress being made every day. We look forward to our area being developed bringing new neighbors, as well as the finished landscaping.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

2 months later, still arguing weekly...

  • Elizabeth C.
  • Verified HomeBuyer
  • August 21, 2020
  • Blacklick, OH

The home is beautiful! The site managers are ridiculous. Literally it’s like pulling teeth to get them to answer questions directly. Constantly give noncommittal responses or just don’t respond to them at all. After closing, we were assigned another site manager. Same issue. Takes days to respond. Already had issues with features of our home and had to put in service tickets. I’d suggest another builder. Pulte (Centext) seem to only think of you as a number and just want your money.

Centex Homes responded:
While we are happy to hear that you are pleased with your home, we are concerned that you are having such a hard time working with our team. We would like to learn more about this situation and would appreciate if you could email customersupport@pultegroup.com with a brief summary of your concerns along with your contact information and new home address. Thank you for taking the time to leave a review. ^AS ...

Total Score 1


Quality 4

Trustworthiness 1

Responsiveness 1

They were all amazing people that worked with us they responded quickly shout out to Chad and Michael.

  • Jeanette E.
  • Verified HomeBuyer
  • August 21, 2020
  • Fuquay Varina, NC

All I can say is They worked with you from the start to the end everyone involved was outstanding I would definitely recommend them To build your next house.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

good

  • Anonymous
  • Verified HomeBuyer
  • August 20, 2020
  • Louisville, KY

not happy

Centex Homes responded:
We hate hearing that you are not happy with your new home. If there is anything we can assist with or any additional information you would like to share, please feel free to email customersupport@pultegroup.com. Thank you. ^AS centexhomes

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Horrible craftsmanship

  • Kevin T.
  • Verified HomeBuyer
  • August 20, 2020
  • NEW BRAUNFELS, TX

had many things not work and many issues. Fixed most myself but I am making a list for warranty purposes

Centex Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home. We would be happy to make leadership aware of your concerns. If you could please email a brief summary of your warranty items along with your name, contact information and address to customersupport@pultegroup.com we would greatly appreciate it. ^AS ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 5

Great value, a few isolated issues

  • Anonymous
  • Verified HomeBuyer
  • August 19, 2020
  • Georgetown, TX

Overall, the value of the home is great. It's a starter home but you get what you pay for and we are happy to be in it. We have had a few issues along the way where the options weren't laid out to us and we would have done some things differently. If I were to do it again, I'd buy with Centex but I'd make sure I asked about every little thing possible instead of trusting them to take me through it all.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Good experience!

  • Joan L.
  • Verified HomeBuyer
  • August 19, 2020
  • Fuquay Varina, NC

I found Centex by accident while searching for a new home. A very positive conversation with a lady helped me to feel confident with Centex. The lady was attending a workshop and just by serendipity she happened to mention her daughter had just moved to Hidden Valley by Centex. Armed with that recommendation I returned to Hidden Valley to choose a new home. I choose the Martin Ray and am very pleased. Elisa Parrot was very thorough, professional and welcoming. Selecting finishes, cabinets, lighting offered a very fair amount of choices. Mike Goushaw as Field Manager was detail oriented, ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

No if any texts back about issues with the house more than a week!

  • Linda M.
  • Verified HomeBuyer
  • August 18, 2020
  • Johns Island, SC

We did a across country move and couldn’t go to all of the walk throughs because of COVID. They missed certain crucial things like a toilet paper holder that was missing from on of the bathrooms, exterior lights that still aren’t working! Besides other small things!

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 1

Centex Homes - Very responsiveness to issue and very happy with feild manager.

  • Maryamossadat H.
  • Verified HomeBuyer
  • August 14, 2020
  • Buda, TX

Very responsiveness to issue and very happy with feild manager.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

greatt and confidence

  • Diego R.
  • Verified HomeBuyer
  • August 14, 2020
  • Polk City, FL

All the process was good and the house still good looking compare with the blueprint.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 5

Disappointed

  • Anonymous
  • Verified HomeBuyer
  • August 13, 2020
  • Beaufort, SC

Very disappointed! We bought the house and had it built while living in a different state. Once we made it to the house, we were let down by the quality of the work/materials and the poor attention to detail. We paid for upgrades (written in the contract) and they were not done because they didn’t pay enough attention to the contract. Those issues were fixed once we moved in to the house but we are still waiting for the cosmetic issues to be addressed. The only person that DID DO an amazing job was the salesperson.

Centex Homes responded:
While we are pleased that you had a good experience with our sales representative, we are sorry to hear that you are disappointed with the quality of your home. If there is anything we can assist with or any additional details you would like to provide, please feel free to email us at customersupport@pultegroup.com. Thank you for leaving a review. ^AS ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Love my home!

  • Justin S.
  • Verified HomeBuyer
  • August 13, 2020
  • Murfreesboro, TN

Staff was very adaptable, and informative. I am excited every time I come home from work. No worries on craftsmanship if Chris is building it!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Awesome experience

  • Jimmy R.
  • Verified HomeBuyer
  • August 13, 2020
  • Katy, TX

Awesome experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5