Centex Homes Reviews

I recently purchased a new home at Carters Station. The home was not ready at closing. The home “celebration” was a disaster. Much of what was supposed to be fixed wasn’t and still hasn’t been corrected, even though I closed over a month ago. There are still serious issues with the ceilings, floor, dry wall, paint, nails left in the carpet, leaking facet, etc. The home was a mess upon move in, with TONS of sanded dry wall patching debris in the carpet, staples left on the stairs that my kids stepped on. Honest opinion- if I had to do it again, I would have bought elsewhere. There is just no pride In workmanship and no quality control on the finishing work. Cody Charley ... More

Insanely difficult to get the simplest of things fixed.

Home was not ready to be moved in by closing date, yet they still had us close on home and have tons of stuff to fix while we live in it, and they are dragging out fixing everything

Warranty issues that arose just now week after closing not adressed in a timely manner and no one takes responsibility.

I love the home. It's a huge upgrade from the apartment life we were living. However, the builders were told multiple times about issues that should have been fixed early. Instead walls had to be tore out the days before closing to get repaired. Multiple doors are installed crooked and won't stay open. Parts are missing from doors as well as hinges and door knobs poorly installed. Obviously there was a mad rush to slap together the rest of the home toward the end to finish in time for closing. Items still aren't done that were requested day of closing. Trim outside and inside is painted poorly and sloppily. Fence was never finished at the corner of the home. While I am happy with the house overall, the quality and care didn't exist. The employees we dealt with were lovely people however, I would never hire the painters or the cleaners for another job again. The amount of paint on our new carpet was ridiculous and the horrible cleaning job could have been done better by my 7 year old. As far as the build goes, time will tell. I believe the construction was done well other than the issues mentioned above. The sales agent, the building superintendent and the final closing superintendent were all nice and they kept us informed through the build. But there is a lot left to be desired for the final touches of the home. I am not sure I would recommend CENTEX in the future. Maybe if they slowed down toward the end and hired better painters and cleaners. ... More

Nothing is good. Not at all happy with quality

The loan and approval process was super easy and as a first time home buyer this made it a better than expected experience. The inspector explained everything and was prompt when responding to emails regarding our home construction timeline. We’ve been in our home since summer of 2021 and can say we have piece of mind knowing we have a new home with new electrical, plumbing, and HVAC that are still covered under warranty. My biggest concerns are the upstairs sub floor joints are uneven with each other and can be felt on your feet through the carpet when walking upstairs. Dry wall is cracking at sheet rock joints right above our dinner table, as well as in lots of corners where the metal edging ends. There’s a big area in our living room that looks like it was patched but didn’t turn out so well. We didn’t even see it until we moved our furniture around and noticed it. Tile grout is already cracking and in the laundry room we can tell not enough mortar was applied to the outer tiles, which flex when walking on them. I can go on and on, these just bother me the most. I understand what builder grade materials are and know things will not be perfect as far as the cosmetic concerns go, but if the workmanship is not there from the beginning, I can’t trust that this home was built well and can not recommend this builder to anyone. Thank you ... More

Doors in a couple of closets fall down, kitchen bar porous, knee wall loose at second floor, steeples on carpet/tile joint, cheap appliances, not customized options. The rest seems to be ok

I hate to use the word nightmare because I’ve certainly experienced worse. But you definitely don’t get what you pay for. Here I am a month I’m still waiting for someone to come fix the windows that won’t close, paint our outside veranda, install missing lights, and bring missing pieces to our blinds. Upgrades you pay for you have to remind them you paid for or you don’t get them: examples is crown molding, tray ceilings etch What we had to get fixed during the process was crazy: missing screens, attic unit missing pipe covers, shotty painting, wrong tile in kitchen, missing light over shower, chipped and cracked marble/granite, etc. And we put down over 40% cash on this house and got a house I could only compare to a sad reflection on workmanship of what they show you in the model. They take some sweet time building for 6 months and then it’s a mad dash the last 2 weeks to get it ready to move in. I will never build with centex or Pulte again. I’ll stick with Taylor Morrison who for a townhome we had for $100 less what was better quality. ... More

In terms of the people I worked with, excellent. When it comes to the house, it has been issue after issue and disappointment after disappointment. The way we received our home at closing was a little disturbing to say the least. My wife and 2 kids had been in a 1bd apartment prior to so we were just happy to have space. I highly recommend paying a close eye to detail, trim work and the overall crew who is building. Corona bottles and cups of pee are not uncommon to find along with razor blades, filthy window seals and trash hidden behind your appliances. Interior and exterior paint job is a joke. ... More

Getting in contact with the builder was always an issue. Updates were hardly ever sent and closing kept getting delayed

Very bad condition of grass

We are happy with our home buying experience. We wish that there had been more time spent on the little finishing details to make sure that the home felt complete, but as a starter home, the price is decent for what you get. There is some room for customizability, but for some things, it is worth it to just do it yourself down the road so you don't pay interest on minor upgrades.

We were pleased with Pulte and the lending process. It went very smooth. Our field managers also get a 10 star. Shout out to Walker for trying his best and hardest to make things happen even during shortages. The flooring is very low quality. You can not even place a dining table down without the floors having intentions immediately. The cleaning lady did not do a good job on a “move in ready” clean. I completely understand the surrounding areas are a construction site and so was the home, however there was still solution left on the cabinets that had not been wiped up, dust on the counters, doors etc. We did a thorough cleaning ourselves. We are finding a lot of unfinished things that will have to get done with the 1 year warranty. It’s a great home for a great price, but the biggest concern is the quality in the flooring and the warranty not covering that. For the price we paid, the flooring should be better. ... More

I bought a Centex home & closed on the house on August 9th, 2021. At the time of our walk through the front and rear trees were flat out dead. The sales rep told me in her own words she was going to have the trees replace so did the builder he too texted me and emailed me saying "Just go to closing and we will replace the two dead trees" today is September 12th, 2021 and the trees still have not bee replaced. The sales rep won't return my calls. The builder disappeared. These guys are a joke. Before you sign your final closing docs make sure you don't take any promises from their sales reps. They are a true Foxy Luxy that will smile and tell you what ever you want to hear just to get you to close on time so that they can get their commission. ... More

The only positive was after I contacted the construction supervisors boss.His superior stayed on top of our construction and tried to correct the bad experience we had with the supervisor.We still have outstanding issues that need attentioon.

The house was unfinished due to multiple careless mistakes when we moved in. We were never allowed to have our blue tape meeting and kept being told it would be this day or that day and then it never happened. There is paint on the floor, missing caulk, gauges in the wall, pin holes everywhere, missing screws, a attic door that isn't even painted at all, a banister that is not finished being sanded and stained, spindaels that are not fully attached, and doors that to do not close, and things we paid for that were never installed. It's been a month and a half and the builder is still refusing to fix these things and pretending it isn't happening. Calls and says he will fix it and install things and then nothing changes and no call back again until we call again. We have spoke to the sales consultant, the field manager, and the warrenty company and still have not had the issues that should have been fixed at the blue tape meeting, or better yet never happened because who leaves gauges in the wall, fixed. We were so happy with this process until the final month and then once we got into the house since they left the house unfinished. We waited before filling this out hoping they would fix these issues but here we are, without even an estimate of when they might pretend to show up to finish the house. ... More

The build needs to be monitored by the home buyer, daily, to insure the quality construction. Also, there is no concern for details or communication with the buyers and the build quality supervisors. Construction cost could lower if there were not so many errors made by the contractors, i.e., concrete torn out and re-poured, insulation replaced because of moisture damage, siding replacement and multiple industy best practices not followed.

Starting out was great got to choose your own design and select colors but when it came to building the house we had a lot of failed inspection because workers were cutting corners and causing me to be delayed another 3 and half months from closing and I am still finding more issues after closing, this feels like a working project instead of a move and ready home, my advise is do not close until everything is fix and I mean everything, because to get someone out there will take weeks to fix.

They rush the house build and didn't address every issue my inspector caught. I keep seeing new things wrong everyday about the poor quality. The buying process was smooth and location is good.

the paint job is really bad. that i will have to repaint the whole hose soon. also the concrete in front of the main door is not even, they been saying that i t will get fix soon but nothing yet .

The house itself is built decently. Obviously I know that there will be little things here and there and it is a process to get things sorted out over the course of a couple months while the house settles but the trades companies that this company employees to handle electricity, HVAC and tiling/drywall make me believe that they have no idea what they are doing. We have had so many issues related to trade work its not funny. While issues are being sorted out along the way the fact that we moved into a "New" home and had light switches not work or missing floor boards and sinking floors is inexcusable. I understand that cosmetic things like tiles uneven and shotty paint work is expected and that is ok but having your HVAC system not working correctly in FL is something I would expect to have sorted out. All in all the house and CENTEX did a good job but my issues lies with their outsourced work. ... More

It was a long process due to delay of windows. Started with the framing when they had weak corners, poor bracing. Installed portions of the roof in the dark, I see roof sheathing plywood popping out in the neighborhood Cabinets installed 45 days before the house was climate controlled Patio cement is already cracked. The Pulte work sites are horrible. Trash and waisted supplies every where

Poor craftsmanship Poor responsiveness from building manager If I could of pulled out of my contract without any penalties or inconvenience to my family with moving I would have done so

So many downs throughout the process. From floor plan changes (a wall that wasn’t supposed to be diagonal end up being) to multiple water leaks, one that owner found on a random visit to the house, that was able to stop it before it ruined the entire second floor with the over night water fountain. Overall the floor used is sub-par and below quality, been told is not linoleum and it’s a Vinyl roll but they are both the same and at the price point a plank would’ve been ok. Floor is peeling everywhere, is not resistant and wasn’t finish correctly in so many places. The cabinets needed reordering of multiple faces because they were all scratched up everywhere but difficult to tell on the quick walkthroughs. Majority of walls and doors are not leveled or crooked on a variety of ways. The list goes on. If I can do it all over again, I would NOT buy a Centex home (at least here at this subdivision of Winding Brook) and spend a little extra cash and go with a different builder in the area. Let me know if you need further explanations on any of the above, or more finishes issues throughout. Standing by. ... More