Centex Homes Reviews

Quality of materials used is horrible. I have cracking of interior paint on my walls throughout the home. Mixing valve in my master shower was faulty, therefore there was no cold water to the shower. Only scalding hot water. First week into the home and already had a massive hole in my master bedroom wall to have the shower mixing valve replaced. Gaps in the exterior siding is not caulked. The landscaper laid my sod with 4”-5” rocks underneath. The quality of the home compared to the price you pay is unbelievable. Sad to see that the savings the builder receives by cutting corners never get passed down to the buyer. Only the issues caused by cutting the corners. ... More

$460,000 home that doesn’t come with quality product and material. When I breathe on the flat paint walls it leaves a mark, the applicances are quite literally the cheapest things you can buy on the market. Even the primary shower is a built in you don’t even get a nice tile shower. The $460,000 primary closet is 3 metal racks… HVAC unit runs only on Emergency heat if it’s cold out and the small single unit cannot even heat the downstairs and upstairs at the same time you have to choose which floor you want heated and turn off the other. $460,000 house doesn’t come with a single cabinet handle anywhere in the home and not a single blind. The second story creeks like it’s going to fall through the ceiling when you walk around the guest bedroom. Overall one of the cheapest looking and feeling homes I’ve ever purchased. ... More

I feel like the trades people they hire take no pride in their work, many things had to be done multiple times to just pass our basic acceptance level. Many many issues too many to list here, I would not recommend.

Instead of downsizing to a small beautiful ranch I feel like I have moved into a section 8 living house. My issues have been with dry walling, paint issues, seems like they used the cheapest paint and only put one coat, front door not sealed properly, back door was letting rain in, calking issue, HVAC issue, faulty smoke detector, plants that were dead in the front. The list goes on and on. I feel like I made a big mistake in buying this home. needless to say, I am very upset.

I wish I had a better salesman, my luck, I got Greg! He never communicated what was going on.

Prior to moving in there were squeaks and uneven flooring, wood sticking out in in t he garage ceiling. The kitchen was flooded from a water line burst. Also the garage walls and floors had water leaks. Some door knobs and hitch loose. Over all, I think detailing is very poor. There is still squeaks and a brand new home should not feel like a fixer up.

This experience was terrible. Those who you’re supposed to be in contact became unresponsive. The lack of consistency with communication along with poor craftsmanship is something I never want to deal with again.

Never trust the builder for the words. if it is a legal document then they will do it. else it is just an eyewash. never sign anything if you are unhappy especially not on their words. they always over promise and under deliver. Phrases like " We will do it by next week"-- they never happen. Very painful experience...

1000% would not recommend nor build a Centex home ever again. We’re already planning our next move so we can get out before the Josie falls apart.

We bought our brand new home on July 18, 2021. We found our "salesperson" Jessica Golden, to be pleasant and responsible, but as we moved on into our new home we have had many problems with our new construction home built by Centex. Centex Homes and Pulte have been the most unprofessional and unreliable companies I have ever encountered. No one answer the phone nor emails. We have a busted irrigation lines in our home. We have to shut off the sprinkles because of the water accumulated around the water meter and the backyard. Two weeks ago, water was coming out of the ceiling in the garage. It happen that something was not properly attach to the bath tub creating the water to accumulated underneath the bathtub. This caused damages to the bathtub, floor, and ceiling in the garage. Lastly, the kitchen cabinet has a huge whole and no one can replace it. It has ben a nightmare! ... More

The house was dirty after closing Paint drops on floor and caulk and paint on windows Some trim was not painted mud all over driveway and sidewalk Very unprofessional

I wish I could say I got my money’s worth, but I don’t feel that way. There is no team here, just one person trying to get the various workers to do their jobs. There was no opportunity to upgrade anything. The materials used seem cheap, the workmanship is shoddy. Someone came to fix a problem and made another problem that someone else had to come back and fix. There are gouges in the walls that should have been plastered and painted before move in. Fixtures are plastic. Entry level appliances, flooring, etc. I’m disappointed and resigned.

Door was left unlocked upon moving the first day no keys or lock. Almost a month later I'm still dealing with non finished items from contractor. My salesperson didn't even double check the home prior to me moving in nor gave me neighborhood info until I asked.

The process during the build was fine. The quality of the materials and workmanship is horrendous. I am disappointed to own this quality.

Tried several times to speak with Field manager and got no attention.Really surprised that no one pays attention to home buyer

My wife and I were so happy to have gotten a brand new home. That is, until a week after we moved in. We'd found smudges on our paint, the builders had used our microwave during construction and didn't clean it, the painters left a pile of trash painting paper crammed under the oven, carpet nails protruded up enough to stab both of our feet when we walked barefoot, the glass shower door collides with the bathroom doorknob, indoor paint was used to paint the entire exterior back porch wall, the garage door had peeling paint(and when it was finally repainted, they painted it shut), several cracked tiles in the kitchen, countertops were sharp-edged(and actually cut my wife's arm), trim and molding was improperly installed, the underside of EVERY windowsill was unpainted, the master bedroom window leaks when it rains, and the twelve page list goes on. When we addressed these issues with the builders, we got a number of fun responses, like, "the carpet nails are supposed to be that way," "I don't know why it's doing that," "oh that's not us, that's the window people" (and when the window people came, "oh that's not us, that's the builders"), and when told that this shoddy workmanship is unacceptable, "you have the right to feel that way, but we take pride in our work." Wrong, sir. You take pride in cutting corners to save time and money. If you took pride in your work, this house wouldn't require major repairs by day 14. If my wife and I wanted to buy a fixer-upper, we wouldn't have shelled out $214k for it. We wanted a brand new house that looks and acts like a brand new house, and your pride failed to deliver. Anyway, after a few weeks of my wife relentlessly keeping on them, and after a few weeks of siccing our awesome real estate agent on them, they've been slowly and begrudgingly repairing things. We've had to practically supervise them in their work, however, because they'll try to cut corners even on their repairs and pull the wool over your eyes, if they can. A few days ago, we found that the leaky master bedroom window sill is now spongy, and moves if we press on it, undoubtedly as a result of water damage from rain leaking in. Summary: it has been a most unpleasant experience, the realization that our new home isn't a quality new home, dealing with Pulte, and having to fight tooth and nail to get them to do their job and do it right. Oh, I nearly forgot my favorite lie they tried to feed my wife: Construction supervisor: "This is the first time we've had these kind of problems. Your neighbors didn't have any issues." My wife: "Really? That's strange, because when I told them about our problems, they said, 'we've had the same problems, too!'" ... More

I am not happy overall

Poor quality

Never got proper keys or mail box keys. Made me pay for it without ever receiving. Salesman said 370 on house deal. Then they flipped back to 375. Leak in bathroom upstairs. Still havent dry walled the ceiling back in. Brand new air conditioning issues. 3 man holes out front that no one has addressed. Very disappointed.

It’s a Good House when you’re outside, Looking at it, But when you look in every detail inside the house you will see lots of problem, the doors are not properly aligned door jamb and all the woods have damage/dents, the concrete slab at the back of the yard is deteriorating, flood on both side of the house, no street light even we reported it to centerpoint, field manager never replied to your txt about your concern, contractor really rush to build the house

Extreme lack of communication and responsiveness, numerous issues since closing that are still unresolved, multiple plumbing issues, nothing good to say about our experience

I wrote Matthew Newkham an email with pictures on 07/24 with no response as of yet. I extremely disappointed with my home and will not recommend Centex to any of my family and friends.

they have to find out on their own.

I always said I would never purchase a centex home. I should have stuck to what I said. Worst experience ever!!!

The beginning of the building experience with Centex was less stressful than the end. We had to rush to make design choices as it was a spec home and they had already started the building process. The sales rep, Ryan, was kind and helpful when he could be. Throughout the build process we had construction managers change about 3x and none of them were proactive in reaching out to provide updates on the home progress. We were out of state and was expecting better service as we heard from others who went through this process previously. As we were about 6 weeks away from close, we were in the state and able to visit the house more often. I pointed out things that were wrong or done poorly, but was told the little things would be fixed by the new home orientation (which was 4 days before closing) or closing. I expressed my concern with that as I was worried that they wouldn’t have enough time to address all of the blue taped items in time for closing. We get to the new home orientation for blue tape- spent almost 6 hours going through the house with the blue tape to identify issues. We get to closing and they simply removed a lot of the blue tape without actually addressing the issues. The cleaners actually put additional holes in one of our doors and some walls after we closed and they barely cleaned the house- to be fair the power went out later in the afternoon due to a storm, however, they never came back. We have been going through the process to still have these things corrected now 6 weeks later. Since living in the house we have identified even more issues- walls not being straight (discovered when we went to add a wall to convert a dining room into an office and the opening was not equal), uneven flooring over the concrete slab, drywall not being completely filled in as there are little holes on the walls in several rooms (the paint they chose hides it very well unless you are looking from certain angles), nails sticking out along the trim of the carpet- which we are told that is normal for them to install the tack upwards and we would just hammer them down when we feel it, gaps in the carpet along the baseboards, and so much more. I have several family members looking to move to this area and build, but rest assured they will not be using any of these companies from Centex/Pulte. It is very disheartening especially when spending over half a million on what we wanted to be our forever home, that they couldn’t even have basics of straight walls completed. Their version of quality work is very poor. ... More