Centex Homes Reviews

Let’s just say lies lies lies.

The attention you receive from Centex reps is great right before you close, after the closing and you get your keys good luck reaching anyone for warranty service. Very disappointed. That alone makes me not want to recommend Centex to friends and family.

Buyer beware

Not up to par

I had a Centex home that was pre-Pulte buy out and LOVED the building experience, the builder and the final home product. My experience with my newest home, post-Pulte buy out, was NOT as pleasurable nor do I have the confidence in this newest homes quality. Building process seemed rushed, was about “getting it done” and the workmanship is lacking as a result. I don’t feel the home I have has the quality in workmanship that it should for the price I paid. I wouldn’t do another Centex home based on my most recent experience. Instead I am taking the stance of “only 5 years... live in it 5 years...” at which I’ll be retiring, selling and relocating to a different city. But I won’t build there with Centex/Pulte. However, PGP Title was outstanding in their services and very easy to work with for closing! ... More

I will have a hard time recommending Pulte to clients. Very unghapoy sincecosing on my personal home.

Very frustrating to work with the people running this operation. Communication is very poor and follow through is like pulling teeth. They wait until the last minute to make repairs and you have to continually remind them to get it done. The workers are sloppy and create more problems when fixing one thing. They are a cookie cutter operation and only care about moving on to the next house. If it’s not done by closing, good luck with warranty. Everything is done by email and there’s no care about customer service.

These houses have major electrical issues. They're not wired correctly. There's massive drains issues. I was told I would have a warranty walkthrough at 30 days and still nothing. I had to replace 2 appliances in the first week because of the wiring. Breakers flip constantly. The response and the HOA are also extremely disappointing. If I had to do it over again I certainly wouldn't purchase here.

The quality of materials used and the workmanship get a one star. The cabinetry, flooring, carpets, fencing, and landscaping are of terrible quality. The electrical panel is a 15/20 so I cannot have the lights on and vacuum at the same time without popping the panel. The same thing happens when I have the lights on and want to use several appliances at once in the kitchen such as an air fryer and rice cooker, the panel pops multiple times. I am resetting it 7-8 times each day. I had them come out and they said the panel isn't strong enough to handle what I am doing. This is ridiculous. The "sod" that was put in is basically a blanket of weeds. It is unbelievable. I have called the warranty place multiple times because of standing water on the side of the house and it hasn't been taken care of. The cabinets are cheap and feel like they are going to break at any moment. The handles are all crooked and are noticeably off. The homeowners association is super controlling and requires "permission for backyard gazebos, landscaping, and fence stain, including requiring the name of the landscape company. Yet, they allow the "sod" that is used in the new build to be a blanket of weeds. The project manager was great to work with and when we did the blue tape walk through was great. However, there were things that were not taken care of and I eventually gave up on them. The one highlight through this process was my realtor, Alex. He was absolutely amazing. Pulte mortgage was aweful and I ended up going with a different lender. I am trying to not have buyer's remorse but to say I am disappointed with the quality is an understatement. ... More

We had to delay closing multiple times due to incomplete or substandard workmanship. When the project manager was contacted with a list, it was documented, but little or nothing done within a reasonable timeframe. One incident was a crooked wall running at roughly a 25 degree angle, the response was "it doesn't look that bad". It was eventually "repaired", but now the drywall tape was worked loose and is protruding. Have been in the house for almost two full months and the power washing has still not been completed.

Quality of materials used is horrible. I have cracking of interior paint on my walls throughout the home. Mixing valve in my master shower was faulty, therefore there was no cold water to the shower. Only scalding hot water. First week into the home and already had a massive hole in my master bedroom wall to have the shower mixing valve replaced. Gaps in the exterior siding is not caulked. The landscaper laid my sod with 4”-5” rocks underneath. The quality of the home compared to the price you pay is unbelievable. Sad to see that the savings the builder receives by cutting corners never get passed down to the buyer. Only the issues caused by cutting the corners. ... More

$460,000 home that doesn’t come with quality product and material. When I breathe on the flat paint walls it leaves a mark, the applicances are quite literally the cheapest things you can buy on the market. Even the primary shower is a built in you don’t even get a nice tile shower. The $460,000 primary closet is 3 metal racks… HVAC unit runs only on Emergency heat if it’s cold out and the small single unit cannot even heat the downstairs and upstairs at the same time you have to choose which floor you want heated and turn off the other. $460,000 house doesn’t come with a single cabinet handle anywhere in the home and not a single blind. The second story creeks like it’s going to fall through the ceiling when you walk around the guest bedroom. Overall one of the cheapest looking and feeling homes I’ve ever purchased. ... More

I feel like the trades people they hire take no pride in their work, many things had to be done multiple times to just pass our basic acceptance level. Many many issues too many to list here, I would not recommend.

Instead of downsizing to a small beautiful ranch I feel like I have moved into a section 8 living house. My issues have been with dry walling, paint issues, seems like they used the cheapest paint and only put one coat, front door not sealed properly, back door was letting rain in, calking issue, HVAC issue, faulty smoke detector, plants that were dead in the front. The list goes on and on. I feel like I made a big mistake in buying this home. needless to say, I am very upset.

I wish I had a better salesman, my luck, I got Greg! He never communicated what was going on.

Prior to moving in there were squeaks and uneven flooring, wood sticking out in in t he garage ceiling. The kitchen was flooded from a water line burst. Also the garage walls and floors had water leaks. Some door knobs and hitch loose. Over all, I think detailing is very poor. There is still squeaks and a brand new home should not feel like a fixer up.

This experience was terrible. Those who you’re supposed to be in contact became unresponsive. The lack of consistency with communication along with poor craftsmanship is something I never want to deal with again.

Never trust the builder for the words. if it is a legal document then they will do it. else it is just an eyewash. never sign anything if you are unhappy especially not on their words. they always over promise and under deliver. Phrases like " We will do it by next week"-- they never happen. Very painful experience...

1000% would not recommend nor build a Centex home ever again. We’re already planning our next move so we can get out before the Josie falls apart.

We bought our brand new home on July 18, 2021. We found our "salesperson" Jessica Golden, to be pleasant and responsible, but as we moved on into our new home we have had many problems with our new construction home built by Centex. Centex Homes and Pulte have been the most unprofessional and unreliable companies I have ever encountered. No one answer the phone nor emails. We have a busted irrigation lines in our home. We have to shut off the sprinkles because of the water accumulated around the water meter and the backyard. Two weeks ago, water was coming out of the ceiling in the garage. It happen that something was not properly attach to the bath tub creating the water to accumulated underneath the bathtub. This caused damages to the bathtub, floor, and ceiling in the garage. Lastly, the kitchen cabinet has a huge whole and no one can replace it. It has ben a nightmare! ... More

The house was dirty after closing Paint drops on floor and caulk and paint on windows Some trim was not painted mud all over driveway and sidewalk Very unprofessional

I wish I could say I got my money’s worth, but I don’t feel that way. There is no team here, just one person trying to get the various workers to do their jobs. There was no opportunity to upgrade anything. The materials used seem cheap, the workmanship is shoddy. Someone came to fix a problem and made another problem that someone else had to come back and fix. There are gouges in the walls that should have been plastered and painted before move in. Fixtures are plastic. Entry level appliances, flooring, etc. I’m disappointed and resigned.

Door was left unlocked upon moving the first day no keys or lock. Almost a month later I'm still dealing with non finished items from contractor. My salesperson didn't even double check the home prior to me moving in nor gave me neighborhood info until I asked.

The process during the build was fine. The quality of the materials and workmanship is horrendous. I am disappointed to own this quality.

Tried several times to speak with Field manager and got no attention.Really surprised that no one pays attention to home buyer