Centex Homes Reviews

For the price paid for the home, the quality,materials, and workmanship is very poor.

The people from the warranty not respond to the orders plus when with did the second walk around they didn't fix anything from the first walk plus the second walk they didn't fix again everything what with mark and we have to leave to do paper work for the house and at the time to come back to the house they didn't fixed that is my experience from you company late respond plus not fix what they promise to fix

The craftsman ship of their workers was bad. I never seen or heard of using caulk as a boarder once floors are laid, what happened to the quarter round strips, paint spots throughout home on the cheap, thin vinyl flooring and carpet. It just goes on.. what happened to quality of work and good craftsmanship.

Bad experience. Workers didn't do a good job holes on walls.in garage and inside the house and in laundry room.

The foundation and materials used to build the house were builder grade but I hope everything was done at least up to code for anything our inspector couldn’t see. As far as the quality of the work we can see, it is very poor. There is not a single room, door, trim, cabinet, or wall that doesnt have a mistake. I keep dividing areas as well that just weren’t painted like underneath the vent that you can’t see if you’re standing…how clever. Had an electrical issue when I first moved in and it took so long for them to respond I paid and got it fixed myself. Centex and Pulte take advantage of people by the incentives for money put down but the work done to build these homes is average at best. Centex needs to do better. ... More

I can't believe this whole process, from lack of communication, poor workmanship and the absolute carelessness. The sales rep team was the only high note of this process but the builders/field team dragged the rest of the team through the dirt.

Low quality material and ,half way down work and the contractor workers very dirty work

What lived in our home for almost 2 months now. We keep finding new things wrong or missing in our house. We are extremely upset with how this house was built. We should be happy and enjoying our dream home but instead we are chasing the builder to fix all the issues

I have lived in this home for 3 weeks and have had to put in 3 work orders. Most of my outlets do not work, I had a huge leak which caused my water to turn off. They were suppose to send out the irrigation people to fix it, this still has not happened. My backyard and front yard was supposed to be re-rolled. This has not happened. My oven does not work submitted a work order has yet to hear from the people about fixing it. My outlets under the sink did not work, so I couldn’t use mh garbage disposal, i had water backed up in my sink. It took over 2 weeks for someone to come fix it. My oulets are still not working. This has been a horrible experience thus far. ... More

Centex has not been a good experience. Everyone was warm and welcoming in the beginning, but they are not to be trusted. They force you to close before everything is correct and they tell you it’ll be no problem to get it fixed. Once you reach out, it’s hard for them to fix it. They cut corners and try to make you feel like you’re stupid or wrong for asking them to fix it. If I’m paying this much for a house, I would like it to be done correctly. Maybe they were rushing or maybe the contractors weren’t being supervised properly by the construction managers. I’m not the only one who’s had bad experiences. After talking to my neighbors, I quickly learned that I was not alone regarding my dissatisfaction. ... More

Many problems. Workmanship is poor. The overuse of caulk to hide cracks, gaps and repairs. One trade comes in and ruins the work of others. Windows, countertops, flooring, stove and doors scratched. Marginal material quality. Nail pops in drywall. Builder pushes to close prior to fixing issues and telling you they will fix it after closing. Paint went on where it shouldn’t and where it should go on it was insufficient. In some cases, It takes the trades 3 or 4 times to make it right. It has been a month since closing and still finding issues. This has not been a good experience.

After deposit was paid it was impossible to have someone call you back. They don’t build as specified on website. Were not up front about all the charges you have to pay. Can’t get them to come fix problems Major electrical problem that has to be addressed.

I seriously feel what was promised was not delivered. Your moto is quality and ease. There is nothing quality about the materials used to build these homes in fact i think your excuse well used was the pandemic and materials well welcome to the new way of life and replacing materials with cheaper products is what we paid for. Your painters should be fired. who on earth offers a finished homes with bumps and lumps and bad patching of mistakes on the walls. Counter tops who on earth hires a company who can not fit the tops correctly or properly and I can go on. You have at least 89% of home owners in here who feel cheated and they are going to voice their opinions to advise new home buyers to look the other way as we will too. Extremely disappointed is an understatement I thought you where better than this. Also, no follow up from what needs done within my home and I am not surprised. ... More

Literally everything that could go wrong during this build went wrong. We are 6 weeks after closing and I still don't have sod on parts of my yard. I have stained floor tiles, lumps in the carpet upstairs, the wrong baseboards, the wrong countertops and wrong backsplash was installed. I know Covid had a part in the availability of products however I wish we did not close until all of these issues were corrected.

What a shame. These houses come with more issues built in than upgrades.

I'm moving date we had a water leak. Carpet how to get pulled up tack strips padding for the car pickup pulled up how to cut out sheetrock in 3 different rooms. And the house is very dirty when we moved in I'm going to make my second payment and stuff has still not all been fixed

This was our first new home buying experience. And it was totally ruined from day one. We got the wrong set of keys and couldn’t get into the house. Then there are many issues with workmanship and quality. Been here a month and still not fixed !

Horrible first time home buying experience. I still have issues that have not been resolved, and have to wait days until someone is willing to fix it. Absolutely not happy.

After moving into our home, several issues were noted. One was the realization that the bathroom tub has permanent damage, namely, severe scratches and scuff marks that cannot be remedied by cleaning. Another issue was several scratches on the glass of the bathroom mirror. Those scratches, obviously, cannot be removed by cleaning. Centex has refused to remedy those issues. If not remedied by Centex, those problems, among others, will forever be reminders of the poor construction and lack of accountability by Centex/Pulte. Those problems will be shared with others, especially anyone seeking comments regarding Pulte homes. ... More

I was greatly disappointed with Centex. While the models of homes I saw seemed built to standard and maximum code, I quickly discovered this to be false. In the Month of November when I arrived to ensure the framing, and roughed in plumbing and electrical were to code I discovered that Centex hires subpar “contractors” who disregard building safety code. Upon my inspection I’ve found broken beams that the plumbers left compromising the structure of my home. The building manager at the time was Tim and I was disturbed to learn that he wasn’t planning on replacing the beams if I hadn’t discovered them. Once the broken beams were replaced, I moved on to the exterior sheathing of the house. It was to my dismay that I discovered 30 nail holes where the “framers” missed the beam. Once again Tim was not going to caulk these holes in order to prevent water infiltration into my home had I not insisted this be done. Any quality professional in the trade would know this a non-negotiable fix. My “final” walk thru was January 31st 2020. At the beginning of the walk I discovered the vinyl siding was wavy and bubbled. When I pointed this out to Tom the new building manager his response was “there is nothing I can do about that it’s the nature of siding.” This comment further solidified that Centex does not value industry standards and quality building. During the interior walk I discovered that the main wall in the great room was so bowed in the middle that when I placed a level on it I was able to rock it back and forth. When I showed Tom this, he used what would be his now standard line “there is nothing I can do about that.” I explained to him that I would not close on the house until everything was perfect. He quickly back peddled and said “I’ll talk to my boss.” During my walk of the kitchen I found that “contractors” drilled straight thru cabinet with a screw. I told Tom about this and he said “that’s how Centex does it.” I reiterated that I am not closing on the house until it is perfect. He once again said “I’ll speak with my boss.” As you can see my overall experience with Centex was poor and I would highly recommend new home buyers to avoid them. There is glimmer of hope, while the building standards were nonexistent, I must give recognition to our sales Rep Ivey. Ivey was extremely helpful and professional throughout the entire process. Ivey seems to be the only quality member of the Centex Team. ... More

Great home

Bryan the field manager its been very helpfull and super polite other than that nothing more to say

Terrible.. never have I ever had such a terrible experience buying a house. This is my third one and by far the worst one . No one returns phone call , everyone waits till the last minute to ask for this or that. Talked to a cpl neighbors and basically had the same experience. If it wasn’t for having so much time invested in it, I would have backed out and went else where.

Unnecessary arguments over move in dates, for a new home there was quite a bit of things that needed to be addressed. Outside of the blatant flaws that was all over the home, the first night my decorative piece on the top of the blinds fell on me in my sleep, there was blue masking tape on my ceiling that I can’t reach, no seal for my shower to the floor, my towel rack in my master bathroom wasn’t screwed in completely resulting in damage now in my bathroom from it scraping, the workers around my home have zero respect. The portal potty is right up against my driveway when they could easily move it to a more comfortable area. They also blast their Mexican high pace music in the night, and they have thrown a notable amount of trash into my back yard, the strangest item I had to clean up was a sweaty soul to a shoe. Last comment I would make is after the home wax built, everything was absolutely filthy. Believe it or not, their mortgage arm was significantly worse to deal with. ... More

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