Centex Homes Reviews

From our first contacts with sales agents to the final touches to fine details, the folks at Centex listened carefully to our desires and needs and made sure we understood every process and phase. They made it clear in every conversation, email and other communication what was needed on both sides, and fulfilled every promise and commitment. This gave us confidence as the building process progressed, and we could see the quality that resulted. We have been very happy to begin enjoying our brand new home and we know that our neighbors will be happy, too, as they continue to move into this beautiful neighborhood, because Centex has taken care of them throughout the process of buying and building. ... More

Our experience with Centex was not a great one. A lot of options weren't available and we went through several different build managers. We were shown a model home and there were a lot of features in the model home and were not told that those feature would not be in our home. The main issues we had was with their in house underwriting department with a lot of communication errors.

So far everything as been great and staff had helped with anything I needed

Good experience

Love the home

It had been 2 months since we moved in a new home. We are happy with our home at this moment. Thanks.

My experience with Centex Homes has been very positive. You have great customer service and quality homes.

Extremely poor communication, already found problems in the home within the first month.

Thanks To the Centex Team

Nothing is perfect but enjoying my townhome very much.

We had several issues concerning our side & rear yards regarding the landscaping, drainage, etc. These issues go back to the week of March 13th, when we walked our property w/Justin since Chaz was out for Covid-19 quarantine. As of last week, we met w/Chaz & Baytree Landscaping & hope our yard issues can be resolved this week per Chaz & Baytree.

Everyone was very polite and listened to every one of my concerns. They kept me updated to every step of the way. I had a very good experience.

After moving we notice a lot of shady work and where the builders cut corner. Our plumbing was done wrong which caused a leak, water heater was never turning on, floors are buckling, paint was complete trash, and that’s just the short list of problems

Happy with the experience overall. Everything turned out perfect.

I am very satisfied with how much Centex take cares of their home buyers.

Cheap light fixtures and plumbing fixtures. No top grade placed before laying a poor quality bermuda grass on the yard. Developer (Pulte/Centex) doesn't take care of it's designated land (sidewalks, berms, drainage area). No homeowner representation on HOA.

For a suburban home lot it isn't bad. I cant help but think could could more out of my money by just custom building slightly further out of town. It is a tract home so quality is pretty good for the most part but there Is definitely signs of going fast. They did a decent job for drainage on the whole community but they should have still put more thought into it because they definitely went the cheap route.

We love our new home. The few minor issues we found were quickly addressed and corrected. The builder worked with us throughout the process and was friendly and accessible. We would highly recommend them.

Our building manager Ed Romero was absolutely amazing. He always made us feel like top priority even though he also managed other houses. Warranty team is a different story.

Product and community are both amazing!

The house quickly became our home.

The Home The house itself is great construction and we love our home. There were many issues that were not resolved until after closing but several (stained carpet, scratched tubs, missing kitchen cabinet) were resolved quickly. We were informed throughout the building phase as to how the construction was coming but we're not informed well enough to where when our closing date came we were told it had to be pushed back another week. It was always "we are coming along great, man" when it really wasn't. Our apartment lease was about to expire and we had three days between closing and our lease expiring to move. Would have been better that we were told sooner about the closing date being pushed back. Centex did compromise and allow us in the house before closing to paint given our time crunch. Overall, we have had no problems with the quality of the home. Weather Agreement Fixes and Sod When we closed there were still several issues to be fixed and we closed in December, so no sod. It took two months for our last kitchen cabinet to be installed and even then there was a missing part which took another three months for someone to call me to set up a time to come install. We still do not have a shelf in a bedroom closet mounted and it has been five months since closing. We only need a single wall mount. As for the sod, we were repeatedly told by the builder that our sod would be put in first. He told our neighbor and us both that since we moved into the new construction area first, we would get sod first. Since he began sodding the new homes 2-3 weeks ago, we have not gotten our sod. Every other house in our street, including homes that have not closed have sod. Our neighbors and us both have backyard fences, which nobody else has, and we are essentially being punished because of it. The builder wants to take out a 6ft section of both our fences in order to use machines to lay the sod. He knew we were building fences and he said they can lay it by hand. We are repeatedly told that we will be getting sod "this week" and it never happens. Our neighbors were told this same thing this week and they have drug their feet and not given us our sod to the point where they can't give us our sod because rain is coming. My family was right, once you close on your house, it's like the builder doesn't even know you. I researched many companies before I settled on Centex and I thought they would be different when it came to trust. The home itself is great but the responsiveness and trust are nowhere to be seen. ... More

josh was great happy with the outcome

Had a great experience from start to finish! My project manager quit right after I closed, so some of the items I was promised feel on deaf ears. Other than that I lOVE my house!

We have been really pleased with our new home. We are still having issue with AT&T being able to connect our home to their service which was suppose to be installed in March. As this is a service issue I would like to make sure that all new homes indeed have access to internet and cable on completion expecially in the current stay at home environment. Luckily we have unlimited data on our cell phone provider and have been able to teether our devices, but this is not overall acceptable.