Centex Homes Reviews

During the sales, they were the ones who suggested a completion date that had a 2 months float. However, they completed the house 4 months after the date they provided. They did this just to get our initial deposit. Craftmanship is not the best, the light fixtures are as cheap as they come (in a $359K house we were expecting more). They backyard does not have the proper slope and grading so is always wet and cannot be used. I have been trying to have them fix this for 3 months now and all they do is give excuses. They gave me a closing date without the final inspection and appraisal been done so, we lost another week before we could move in. ... More

Once we got people from Centex that were higher up the chain our home the whole process improved. But overall it was not a very good experience. Example: the entire sewer system was left unattached to the main line. Had we not caught it w our home inspector it wouldve been left that way!!!!

Very disappointed over all with lack of quality control. This id our second Pulte home an the first was so much better than this !!!!

poor fit and finish work. no flexibility. difficult to resolve issues. was lied to numerous times during construction

My home was not completed when we closed, it has been over a month and a half that we closed and still no one has come to my home to paint over 40 drywall patches and tags that had to be corrected after closing. For them to come complete the tags around our house it took them one month after closing. I really wanted to love my experience with Centex/Pulte but I am completely disappointed by the work and lack of interest that was put into this home.

Quality of workmanship is not there. Doesn’t seem like any quality control is in place (I.e. step by step inspections, etc). Lack of communication during closing process and being told less than 24 hours before closing that it wouldn’t be ready for another week or two. Left us having to scramble to make living arrangements since we had already sold our other home two days prior. Once we moved in, there immediately was a leak in the home due to plumber not tightening the master shower drain all the way during construction. This led to holes having to be cut in the kitchen ceiling. They initially just patched the holes and it was very obvious so I had to push for the entire downstairs to be retextured/painted. Had to have AirTron come out because they stripped an air vent when doing that. Still waiting for them to come out and fix issues with the texturing. Garage door was extremely crooked making it very difficult to lock or even open. Was told that it couldn’t be fixed by the worker sent by the construction team, however, I had a contractor come out to install a garage door opener and he realigned the entire door to make it function properly. The support beam underneath the master counter is broken but I have to call the warranty line to have that fixed. The back patio is extremely unleveled and there is a large dip in the middle of it. These are just some examples of all of the issues that we’ve had since moving in. Overall, not a great experience and wouldn’t choose Centex again. ... More

My house has defects and it is not regular, it is on two floors and the upper floor sounds and they do nothing to fix it, they say it is normal, as it will be normal, it is a new house and it should be fine

I found some imperfections on my home and I told to the construction management but the issues aren’t fixed yet

These homes are built with the bare minimum requiement. For the money spent, Id at least expect to get an archectual roof. curious to see how long the three tab single last in the lowcountry... Also! make sure you go behind them every step of the way. the people working for the contractors building the homes have little experience and could care less about the quality of their work. Get an inspector!!!

Let’s just say lies lies lies.

The attention you receive from Centex reps is great right before you close, after the closing and you get your keys good luck reaching anyone for warranty service. Very disappointed. That alone makes me not want to recommend Centex to friends and family.

Buyer beware

Not up to par

I had a Centex home that was pre-Pulte buy out and LOVED the building experience, the builder and the final home product. My experience with my newest home, post-Pulte buy out, was NOT as pleasurable nor do I have the confidence in this newest homes quality. Building process seemed rushed, was about “getting it done” and the workmanship is lacking as a result. I don’t feel the home I have has the quality in workmanship that it should for the price I paid. I wouldn’t do another Centex home based on my most recent experience. Instead I am taking the stance of “only 5 years... live in it 5 years...” at which I’ll be retiring, selling and relocating to a different city. But I won’t build there with Centex/Pulte. However, PGP Title was outstanding in their services and very easy to work with for closing! ... More

I will have a hard time recommending Pulte to clients. Very unghapoy sincecosing on my personal home.

Very frustrating to work with the people running this operation. Communication is very poor and follow through is like pulling teeth. They wait until the last minute to make repairs and you have to continually remind them to get it done. The workers are sloppy and create more problems when fixing one thing. They are a cookie cutter operation and only care about moving on to the next house. If it’s not done by closing, good luck with warranty. Everything is done by email and there’s no care about customer service.

These houses have major electrical issues. They're not wired correctly. There's massive drains issues. I was told I would have a warranty walkthrough at 30 days and still nothing. I had to replace 2 appliances in the first week because of the wiring. Breakers flip constantly. The response and the HOA are also extremely disappointing. If I had to do it over again I certainly wouldn't purchase here.

The quality of materials used and the workmanship get a one star. The cabinetry, flooring, carpets, fencing, and landscaping are of terrible quality. The electrical panel is a 15/20 so I cannot have the lights on and vacuum at the same time without popping the panel. The same thing happens when I have the lights on and want to use several appliances at once in the kitchen such as an air fryer and rice cooker, the panel pops multiple times. I am resetting it 7-8 times each day. I had them come out and they said the panel isn't strong enough to handle what I am doing. This is ridiculous. The "sod" that was put in is basically a blanket of weeds. It is unbelievable. I have called the warranty place multiple times because of standing water on the side of the house and it hasn't been taken care of. The cabinets are cheap and feel like they are going to break at any moment. The handles are all crooked and are noticeably off. The homeowners association is super controlling and requires "permission for backyard gazebos, landscaping, and fence stain, including requiring the name of the landscape company. Yet, they allow the "sod" that is used in the new build to be a blanket of weeds. The project manager was great to work with and when we did the blue tape walk through was great. However, there were things that were not taken care of and I eventually gave up on them. The one highlight through this process was my realtor, Alex. He was absolutely amazing. Pulte mortgage was aweful and I ended up going with a different lender. I am trying to not have buyer's remorse but to say I am disappointed with the quality is an understatement. ... More

We had to delay closing multiple times due to incomplete or substandard workmanship. When the project manager was contacted with a list, it was documented, but little or nothing done within a reasonable timeframe. One incident was a crooked wall running at roughly a 25 degree angle, the response was "it doesn't look that bad". It was eventually "repaired", but now the drywall tape was worked loose and is protruding. Have been in the house for almost two full months and the power washing has still not been completed.

Quality of materials used is horrible. I have cracking of interior paint on my walls throughout the home. Mixing valve in my master shower was faulty, therefore there was no cold water to the shower. Only scalding hot water. First week into the home and already had a massive hole in my master bedroom wall to have the shower mixing valve replaced. Gaps in the exterior siding is not caulked. The landscaper laid my sod with 4”-5” rocks underneath. The quality of the home compared to the price you pay is unbelievable. Sad to see that the savings the builder receives by cutting corners never get passed down to the buyer. Only the issues caused by cutting the corners. ... More

$460,000 home that doesn’t come with quality product and material. When I breathe on the flat paint walls it leaves a mark, the applicances are quite literally the cheapest things you can buy on the market. Even the primary shower is a built in you don’t even get a nice tile shower. The $460,000 primary closet is 3 metal racks… HVAC unit runs only on Emergency heat if it’s cold out and the small single unit cannot even heat the downstairs and upstairs at the same time you have to choose which floor you want heated and turn off the other. $460,000 house doesn’t come with a single cabinet handle anywhere in the home and not a single blind. The second story creeks like it’s going to fall through the ceiling when you walk around the guest bedroom. Overall one of the cheapest looking and feeling homes I’ve ever purchased. ... More

I feel like the trades people they hire take no pride in their work, many things had to be done multiple times to just pass our basic acceptance level. Many many issues too many to list here, I would not recommend.

Instead of downsizing to a small beautiful ranch I feel like I have moved into a section 8 living house. My issues have been with dry walling, paint issues, seems like they used the cheapest paint and only put one coat, front door not sealed properly, back door was letting rain in, calking issue, HVAC issue, faulty smoke detector, plants that were dead in the front. The list goes on and on. I feel like I made a big mistake in buying this home. needless to say, I am very upset.

I wish I had a better salesman, my luck, I got Greg! He never communicated what was going on.

Prior to moving in there were squeaks and uneven flooring, wood sticking out in in t he garage ceiling. The kitchen was flooded from a water line burst. Also the garage walls and floors had water leaks. Some door knobs and hitch loose. Over all, I think detailing is very poor. There is still squeaks and a brand new home should not feel like a fixer up.