Centex Homes Reviews

Nothing but lies and wrong information. Very poor workmanship that even the sub-contractors that were hired by Pulte and were told to come and fix all the issues we encountered said that "Pulte has gotten a very bad reputation for delivering very poor products, they cut corners, use very cheap materials, hire just about anyone to do as much as possible and move on to the next victim." "Bottom line (money and huge profits) is the goal for them." Next, what I just shared is not the exact words that were used by the contractors but close enough to get the point across. We have lost so much hard earned money from our savings because of Pulte. It's been 2 months since we have moved in, and there are still other serious issues that need fixing, namely, 80% of the kitchen cabinets (supposedly brand new) need to be replaced because they are either damaged or warped. It's nothing but a nightmare. This home was not free so that we would say...well it's free, so we got an excellent deal. We are paying mortgage on this home. How these executives at Pulte sleep at night is clear evidence that they don't get down and dirty to make sure that everything that is done is with high standards, they just simply don't care. It's all about the money, and how many fancy and luxurious stuff they can accumulate. Clear case of lack of morals. You can't take it with you, and as far as I'm concerned, and those who are in the same shoes as my wife and I are in, you people at Pulte left a very bad taste in our mouths. I hope those fancy Ferraris you executive are buying is worth ruining your customers lives... "...A good name is to be more desirable than great wealth; Favor is better than silver and gold." Proverbs 22:1. ... More

This was an awful experience and would not recommend Centex.

House flooded and had water damage after a worker nailed a water line. Nobody told me. If I hadn't went to the house and saw it, I never would have known. I had to demand a mold test be done. Of course, they found mold and didn't tell me that either. I found out when I saw a moldy baseboard laying on the kitchen countertop under a vent. I wouldn't recommend centex to my worst enemy. They hire horrible contactors and they cheap out on any and everything they can. I moved into a brand new house that has paint all over the floors throughout the house, paint and mud stains on the carpet, holes in the wall where they moved the handrail for the stairs and just left the old holes, sod that was just dropped on top of dirt, no soil brought in, damaged roof shingles, crooked baseboards, and a damaged garage door. Do. Not. Buy. A. Centex. House. ... More

Lived in the home less than 1 month and had roof leak from rain. Power breaker problems. Breaker was fixed 2 times and leak never fixed it’s been over 10 days! Horrible customer service and building manager is not responsive to issues. Thinking of taking legal action at this point!!!!!

I wish I could say my experience was great but it wasn't. I purchased the model home so my home was only able to get minor repairs done to it, which I wasnt informed of until i did my first walk through. Some repairs were made but i found many more flaws once everything was said & done. I asked to purchase the furniture & it ended up being sent to consignment because the person I dealt with didn't know the process. I spent way more on this home than the brand new homes around me, definitely got taken since this was my first home & unfortunately my realtor wasn't much help either. Overall I'm making the best of a terrible experience with Centex & Wells Fargo which also was terrible to work with & their preferred lender. Live & learn. ... More

I have issues but they no fix They say not on warranty cover, the wall get wet from bathtub

There are so many things that are wrong. Things that should have been noticed by the builder if projects were inspected. Too many to name. They are working with me to get these things completed.

Very disappointed! We bought the house and had it built while living in a different state. Once we made it to the house, we were let down by the quality of the work/materials and the poor attention to detail. We paid for upgrades (written in the contract) and they were not done because they didn’t pay enough attention to the contract. Those issues were fixed once we moved in to the house but we are still waiting for the cosmetic issues to be addressed. The only person that DID DO an amazing job was the salesperson.

Well, the consensus in the neighborhood is that while we all like our neighborhood and the sales team, the actual craftsmanship and completion of our homes leaves a lot to be desired. There are multiple things that have not been FINISHED in my home. I'm not talking about warranty problems, I'm talking about things that should have been finished before closing, that were promised to be completed, and never were. I have a pocket door leading into the master bathroom that was finally delivered over three weeks ago but has never been painted nor installed. My master mirror has a scratch on it that was identified by your team and hasn't been replaced. The holes that were cut in the wall for the washing machine hook-ups that look bad. Why are there no covers around the sawed up sheet rock. It looks bad. My YARD!!!!! The sod was thrown down and is so lumpy that you can barely walk through the yard without nearly rolling your ankle. We have tried putting dirt down in the numerous holes, in an effort to fill the holes, but it is still very lumpy. Also, why is there no sprinkler system in the back yard? People in the phase one have back yard sprinklers. We were never informed that there wouldn't be. Also, my garage floor has paint and spackle lumps all over it because it was never cleaned before moving in. My move in intentions were to paint the floor but I couldn't because it was a disaster. The house wasn't cleaned before move in, either. We had to clean it!!! There are other odds and ends that just weren't finished and efforts to get these problems resolved have led to nothing happening, other than a door being delivered. It's not just me, I spoke with four other neighbors just yesterday and they all have similar stories. I would NOT recommend CENTEX to ANYONE.n an effort to fill the holes, but it is still very lumpy. Also, why is there no sprinkler system in the back yard? People in the phase one have back yard sprinklers. We were never informed that there wouldn't be. Also, my garage floor has paint and spackle lumps all over it because it was never cleaned before moving in. My move in intentions were to paint the floor but I couldn't because it was a disaster. The house wasn't cleaned before move in, either. We had to clean it!!! There are other odds and ends that just weren't finished and efforts to get these problems resolved have led to nothing happening, other than a door being delivered. It's not just me, I spoke with four other neighbors just yesterday and they all have similar stories. I would NOT recommend CENTEX to ANYONE. ... More

Never ever again no mater what!

I have so many walls that aren't even square, Flooring scratched up, cabinets broken, water damage spots in master bath, literally keep finding more and more stuff in this home. The construction manager is an idiot, doesn't know anything, literally had no clue what fire blocking was and tells me these homes don't have them when in fact we do. The studs arent 16" on center or even uniformed, studs range from 17"-32" in space, absolutely ridiculous. Pulled the inspection reports for this home through the city and alot of preliminary issues that our agent didn't even tell us. Again, just a crappy home and ill NEVER waste my money with Centex/Pulte again. Y'all suck! ... More

Too many could have save me money if they would have let me change some things being done .

Insulation missing on the first floor roof

VERY VERY POOR EXPERIENCE

Its only 1 month in new house and i'm facing issues with my AC unit. Washer is not working properly. There are small little holes in the house through which many unwanted guests like roaches, ants, crickets keep coming.

Appliances not working sprinklers wrong equipment electrical plugs uneven will do an inspection before the year it’s over disappointing

My family an I moved into (our home) thank GOD ITS NOT OUR FOR EVERY HOME. First there was no inspection done only the H2O inspection paying almost 400,000 for a home you would think I would have gutters though their were none. After living in the home for only 12 days the flooring was coming up also in my master bathroom their is nothing surrounding the tube as far as backer board for those who don’t know what that is it’s a green or red board that protects against water damage I’m not talking about tile but they only put sheet rock around the tube that began to peel only after 12 days after informing the warranty department I was told it would be addressed though here today on August 7th it’s still not fixed though when I addressed the situation I was told an I quote I should bath my kids in my upstairs bathroom. I’m a retired Navy veteran whom has been to war three times an im still fighting for what’s right for my family though being treated as if this is ok. We moved in on May 27th and I put in this request in on June 9th an as I said it’s the 7th of August this is unacceptable Kyle, Corbin, Josh, Javier, Ms. Christine also Regan. I have spoken with an after speaking with six individuals u would think things would be taken care of though the only thing that was fix were my front an back doors. They were fixed on the 5th of August. I haven’t seen a inspector only a adjuster the ac unit is making a squeaking noise some places in the home aren’t caulked properly I had to paint my own garage my patio was address as well though not put back properly the landscaping in my backyard was not done properly an retaining water do to the slope an I find this completely unacceptable so if someone were to ask about buying from Centex homes I would definitely deter them. I knew buying a home would be expensive though I never imagined it would be this bad buying a New build or I would be told it’s not for them to fix but it’s on me to fix. ... More

In the beginning I was very pleased with everything. But about 3 weeks living at our new house there suddenly was an issue where we noticed the baseboard in the master restroom seperating from the wall. We knew right away it was due to water. We called pulte right away & they had someone one come out and cut a piece of the wall open. They realized the pipe for the AC was literally broken. The water had spread through half the restroom causing them to have to cut the entire wall down & remove our cabinets because they also got water damage. This was in may. They had them come out and put the wall back over the next few weeks. We had to wait for them to bring back the cabinets which they eventually did & we’re told the side and bottom parts were ordered & that It was going to be a 2-3 week wait. We are like on week 6 now. They hadn’t had a plumber come out to put the sink and toilet back since they removed these things since the first day, & we just kept waiting & waiting which seemed odd cus there shouldn’t be any issue at this point to put it back. We are 2 months in now, still don’t have a toilet or working sink in the master bathroom & I finally decided to say like hey are you guys just waiting for the day they come out again or what? The manager Ana, that we been working with was literally confused when I told her we still didn’t have our toilet. Up until this point we have been completely patient but it’s starting to get ridiculous so my husband finally told her some things. The weird thing is without even asking which days would be ok to schedule us for the plumber she just scheduled it & said here you go. Like how do you know if we will be home or not? But anyway my husband told her he gets home first at 2 and we could do it then. She keeps saying they can’t but it’s pretty ridiculous considering the fact that we both have already missed so much work and left early to be here for all these appointments & now they literally don’t want to work with us on when a plumber can come out. It’s honestly such a joke. Their communication is trash, and literally no compassion at all. Can’t even get an apology out of the manager. Like literally you buy an expensive home and then to be dealing with not having a toilet for 2 months. & then for them to make it seem like we’re being difficult because weve already taken too many days off & now you want me to again because YOU forgot to send out a plumber the last time I already took a day off for this. I would literally say buy anywhereeeeeeee else. ... More

My address was wrong . My material was wrong . My address was 372 but all my mail was 376 . Can not switch address any where . Because my address is not on system .

I quality of the house is very bad and I am today disappointed. The flooring is getting to bad they did not all us to get it upgraded while signing the contract and the carpet is also low quality one. The paint job is very very bad during the walk through everything seems to be good but one we move in and stay there are lot of thing that need to be taken care down the line.

This had been a experience of a life time it was good when the building process was taking place but after you close and receive those keys that’s when your problems start the warranty part is the worst experience. And I do understand that things happen but I’ve been aiver a month and have had nothing but problem with the warranty department they STINK

Having pipes leak causing water damage. The thermostat goes down to 40 degrees without being touched. There are dips under the carpet. Door stoppers are needed. Lights are flickering. Going from dim to bright.

Poor workmanship. Priced to high. Homes are priced a lot lower now. Nothing but lies .The only good thing they have going for them is Scott the project manager.

Wish they were more honest

Poor Craftsmanship, Builder trying to cost save on items that were utterly ridiculous, Response time with and electrical issue was poor, Concrete work sucks, Inside bath and electrical fixtures are poor, unpainted garage without opener is cheap to say the least, Paint specs all over the floors and carpet were just a sign of non-caring and untidy painters, Kitchen cabinetry is cheap and footboard came off, outside fence was coming apart due to missing the nailing to the cross boards, Small crack in bathtub but not worth tearing apart bathroom to replace it, Pad outside back door barley is bi enough for one person, If you ask for a repair the repairman breaks something else in the process, The trash that i pick up on my morning walks is ridiculous and mostly from contractors, all the concrete Curbings are gouged from the Uniloader operator throughout the neighborhood, Irrigation contractor that are installing irrigation on the non-buildable corner lots leave huge rocks in the middle of the street after departing for the day, No ceiling fans in master bedroom and Livingroom, Elongated toilet in master bath but in guest bath regular style toilet, paint being used for pantry and closet shelves still isn't fully cured after 2 months so everything we put on the shelves sticks to them And this is not everything that is wrong with this cheaply constructed track home!!!!!!!1 ... More