Centex Homes Reviews

Never ever again no mater what!

I have so many walls that aren't even square, Flooring scratched up, cabinets broken, water damage spots in master bath, literally keep finding more and more stuff in this home. The construction manager is an idiot, doesn't know anything, literally had no clue what fire blocking was and tells me these homes don't have them when in fact we do. The studs arent 16" on center or even uniformed, studs range from 17"-32" in space, absolutely ridiculous. Pulled the inspection reports for this home through the city and alot of preliminary issues that our agent didn't even tell us. Again, just a crappy home and ill NEVER waste my money with Centex/Pulte again. Y'all suck! ... More

Too many could have save me money if they would have let me change some things being done .

Insulation missing on the first floor roof

VERY VERY POOR EXPERIENCE

Its only 1 month in new house and i'm facing issues with my AC unit. Washer is not working properly. There are small little holes in the house through which many unwanted guests like roaches, ants, crickets keep coming.

Appliances not working sprinklers wrong equipment electrical plugs uneven will do an inspection before the year it’s over disappointing

My family an I moved into (our home) thank GOD ITS NOT OUR FOR EVERY HOME. First there was no inspection done only the H2O inspection paying almost 400,000 for a home you would think I would have gutters though their were none. After living in the home for only 12 days the flooring was coming up also in my master bathroom their is nothing surrounding the tube as far as backer board for those who don’t know what that is it’s a green or red board that protects against water damage I’m not talking about tile but they only put sheet rock around the tube that began to peel only after 12 days after informing the warranty department I was told it would be addressed though here today on August 7th it’s still not fixed though when I addressed the situation I was told an I quote I should bath my kids in my upstairs bathroom. I’m a retired Navy veteran whom has been to war three times an im still fighting for what’s right for my family though being treated as if this is ok. We moved in on May 27th and I put in this request in on June 9th an as I said it’s the 7th of August this is unacceptable Kyle, Corbin, Josh, Javier, Ms. Christine also Regan. I have spoken with an after speaking with six individuals u would think things would be taken care of though the only thing that was fix were my front an back doors. They were fixed on the 5th of August. I haven’t seen a inspector only a adjuster the ac unit is making a squeaking noise some places in the home aren’t caulked properly I had to paint my own garage my patio was address as well though not put back properly the landscaping in my backyard was not done properly an retaining water do to the slope an I find this completely unacceptable so if someone were to ask about buying from Centex homes I would definitely deter them. I knew buying a home would be expensive though I never imagined it would be this bad buying a New build or I would be told it’s not for them to fix but it’s on me to fix. ... More

In the beginning I was very pleased with everything. But about 3 weeks living at our new house there suddenly was an issue where we noticed the baseboard in the master restroom seperating from the wall. We knew right away it was due to water. We called pulte right away & they had someone one come out and cut a piece of the wall open. They realized the pipe for the AC was literally broken. The water had spread through half the restroom causing them to have to cut the entire wall down & remove our cabinets because they also got water damage. This was in may. They had them come out and put the wall back over the next few weeks. We had to wait for them to bring back the cabinets which they eventually did & we’re told the side and bottom parts were ordered & that It was going to be a 2-3 week wait. We are like on week 6 now. They hadn’t had a plumber come out to put the sink and toilet back since they removed these things since the first day, & we just kept waiting & waiting which seemed odd cus there shouldn’t be any issue at this point to put it back. We are 2 months in now, still don’t have a toilet or working sink in the master bathroom & I finally decided to say like hey are you guys just waiting for the day they come out again or what? The manager Ana, that we been working with was literally confused when I told her we still didn’t have our toilet. Up until this point we have been completely patient but it’s starting to get ridiculous so my husband finally told her some things. The weird thing is without even asking which days would be ok to schedule us for the plumber she just scheduled it & said here you go. Like how do you know if we will be home or not? But anyway my husband told her he gets home first at 2 and we could do it then. She keeps saying they can’t but it’s pretty ridiculous considering the fact that we both have already missed so much work and left early to be here for all these appointments & now they literally don’t want to work with us on when a plumber can come out. It’s honestly such a joke. Their communication is trash, and literally no compassion at all. Can’t even get an apology out of the manager. Like literally you buy an expensive home and then to be dealing with not having a toilet for 2 months. & then for them to make it seem like we’re being difficult because weve already taken too many days off & now you want me to again because YOU forgot to send out a plumber the last time I already took a day off for this. I would literally say buy anywhereeeeeeee else. ... More

My address was wrong . My material was wrong . My address was 372 but all my mail was 376 . Can not switch address any where . Because my address is not on system .

I quality of the house is very bad and I am today disappointed. The flooring is getting to bad they did not all us to get it upgraded while signing the contract and the carpet is also low quality one. The paint job is very very bad during the walk through everything seems to be good but one we move in and stay there are lot of thing that need to be taken care down the line.

This had been a experience of a life time it was good when the building process was taking place but after you close and receive those keys that’s when your problems start the warranty part is the worst experience. And I do understand that things happen but I’ve been aiver a month and have had nothing but problem with the warranty department they STINK

Having pipes leak causing water damage. The thermostat goes down to 40 degrees without being touched. There are dips under the carpet. Door stoppers are needed. Lights are flickering. Going from dim to bright.

Poor workmanship. Priced to high. Homes are priced a lot lower now. Nothing but lies .The only good thing they have going for them is Scott the project manager.

Wish they were more honest

Poor Craftsmanship, Builder trying to cost save on items that were utterly ridiculous, Response time with and electrical issue was poor, Concrete work sucks, Inside bath and electrical fixtures are poor, unpainted garage without opener is cheap to say the least, Paint specs all over the floors and carpet were just a sign of non-caring and untidy painters, Kitchen cabinetry is cheap and footboard came off, outside fence was coming apart due to missing the nailing to the cross boards, Small crack in bathtub but not worth tearing apart bathroom to replace it, Pad outside back door barley is bi enough for one person, If you ask for a repair the repairman breaks something else in the process, The trash that i pick up on my morning walks is ridiculous and mostly from contractors, all the concrete Curbings are gouged from the Uniloader operator throughout the neighborhood, Irrigation contractor that are installing irrigation on the non-buildable corner lots leave huge rocks in the middle of the street after departing for the day, No ceiling fans in master bedroom and Livingroom, Elongated toilet in master bath but in guest bath regular style toilet, paint being used for pantry and closet shelves still isn't fully cured after 2 months so everything we put on the shelves sticks to them And this is not everything that is wrong with this cheaply constructed track home!!!!!!!1 ... More

I purchased my home on 12/6/2021. My move-in date kept getting pushed back. The sales rep that initially handled my purchase quit and I fell into the proverbial cracks. I was never told the appliances I chose were not available when I was buying the matching refrigerator, so my kitchen doesn't match. I was never called in to choose my flooring, during the build my a/c unit came in before they poured the cement slab down so my a/c unit is on cement blocks and the builder down right refused to fix it and do it right. I had to get things in writing for any future issues that may come along. I have repairs I have been waiting to be done for almost a month and I'm told it's the supplier delaying the fix. I will never buy CENTEX again. ... More

From the initial signing of the contract I was misinformed, misled and not informed of decisions that would impact my home or my closing. I was shown a home initially that was supposed to be similar to my build before signing the contract that had all the bells and whistles only to be told after my house comes with “none” of it i.e iron rails, trey ceilings, blinds, ceiling fans, crown molding, sprinklers ,large kitchen island, toilets not made for toddlers and nor can I add it to my expense. I had several mortgage consultants give me incorrect information about incentives and additional monies that would be given to me. I was told by another sales rep that due to the timing and delays I could request to add incentives such as sprinklers, ceiling fans and etc… none were true. My mortgage consultant Donnie said since I was paying for the loan I could request management to add additional customizations before my build was complete, again not true I had concerns of the quality of the home and construction initially in the early phases and my external inspection had several flaws indicating poor quality in my build. Within a week or two of that I had a major flood leak that put 2.5 inches of water from an upstairs bathroom tub leak that flooded the entire downstairs in the bathroom that created more delays. Unfortunately for us my fiancée and myself brought both our parents to surprise them of our new home but unbeknownst to me this day would end in embarrassment and concern for our purchase rather than praise. Once appliances were installed I had my oven range stolen and front door damaged. I was given a later close date then it was readjusted a several more times. There were so many inconsistencies with process of building a home and I am not a first time home buyer. I had several project managers change on me and that also led to poor communication and follow through. I raised my concerns about specific items and my home but was told not to worry about it. Throughout my build I had to escalate to VP of construction Matt and sales to see if they could make my situation better only to be told the work will get done with great quality, which turned out to be false. He gave me a promise that he couldn’t keep. I had leaks in my toilet, bathroom sink and windows that couldn’t close properly and terrible painting throughout my home. I felt my needs weren’t being met as well as my concerns being heard and they were solely focusing on closing me out so year end could report a successful close. My construction manager Corey had to work miracles to make last minute changes and deal with my complaints but ultimately it falls back on the company for failing to meet a builders needs of quality and trust. My sister was using another home builder and they had one project manager to max 2 homes but here at Centex/Pulte they have one project manager to 20 plus homes, and this is where lack of follow up, poor quality, mistakes and overall poor build comes from. I would only recommend this home to a first time home buyer that just needs a place to live or someone not caring of quality of the home and especially not at the price I was given. The house price was over inflated and at 400k and blinds not being part of the package and the options selected for you are the lowest of the low quality that you can find at Home Depot on sale. Like I stated before it was a travesty and I’m glad that it’s over with so now the real construction can begin of what I wasn’t allowed to add. Every part of the home was built with poor quality and design and has left a bad taste in this consumers mouth. It’s irritating you wait 10 months to put your newly built home back into construction because your needs weren’t met. Poor leadership and vision leads to poor satisfaction of your consumer. I will NEVER buy a home thru Pulte or Centex! You have been warned and take heed to what is being said. ... More

My construction manager has not responded to my requests promptly..

Centex Homes responded: We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with a brief description of your concerns and your address so we can get in touch with you?

I do not recommend anybody buying a home from here. Cheap material

My experience was bad.The quality, finishing,windows screens are not installed. Grading of my landscape which has water sitting on the side of house.

Centex always places blame on suppliers and vendors, never taking responsibility. They do no hold suppliers and vendors accountable. Workmanship flaws and Centex is not concerned because they have a deposit and contract and move to the next potential buyer.

This had to be one of the worst experiences I have gone through. I can see the seams and tape of almost all the drywall on the walls and ceilings, very amateur and not quality. I wouldn’t expect this from a “quality home builder”. Our project manager was horrible, made lists for him to correct and nothing got done. Now 4 weeks after closing I’m having to follow up weekly with no response. Some issues were the grass being very wavy and bumpy like the landscaping company never rolled it, patches where they just didn’t sod cause they ran out and didn’t come back, kitchen cabinets cracked and instead of bringing molding to the wall they just decided to caulk the gaps, paint on the carpet that I guess you just have to deal with, you can see where paint was rolled, sprayed, brushed, and the interior of the house was painted with three different colors, outside stone was just put up with no grout to where you can see the metal mesh behind it, damaged posts that were replaced, damaged siding not replaced, incorrect color siding put up originally, and the list goes on. I would not trust them with my home again. ... More

Over Price home and no finishing or Quality work