Centex Homes Reviews

Extreme lack of communication and responsiveness, numerous issues since closing that are still unresolved, multiple plumbing issues, nothing good to say about our experience

poor workmanship poor materials

Excellent

The entire process went very smooth and the personnel was extremely supportive.

The buying experience was fantastic, the sales person(s) were fantastic, the original construction supervisors were great, and the construction seemed to be going well, as time to close on the sale was nearing the wheels fell off the building machine. It seemed everything that could go wrong went wrong, many items lacked in workmanship, many things didn't work, then it was a rush to the finish.

I have not yet moved in but the home is beautiful, the value was part of the reason I selected that builder and that location. Both the sales personnel and the field (manager) personnel were completely responsive and trustworthy.

Our Home is Awesome

Everything was great. It did though take a while for them to come back out and fix some things that were not done prior to closing. But it was ok with me because I didnt move it right away.

We are first time homeowners and expected a big heartache while purchasing. Centex made this experience easy. When we moved in there was an issue with the electrical in our master bedroom but they sent an electrician out in the same week and the problem is fixed.

It’s a nice looking home. Build quality / materials not that great. I wouldn’t go this route again . It’s not a bad home. I’ve learned a lot from this experience

The overall experience in buying a house was horrid thanks to the staff of Pulte mortgage. This was my first experience of buying a house and it was hellish. From issues with negligence and predatory lending behavior to just plain being rude, snarky, and highly unprofessional by multiple members. I had fees upcharged and added to my CD that were NEVER agreed to even when the staff tried to pull "per our negotiations" but tried to ignore WRITTEN agreements on what was stated. I was also told I should just sign the CD even with the charges because I'm still coming ahead with the incentive bonus. The 5k by no means makes you come ahead that was an incentive by YOUR company to help with closing cost so in the long run it's the company's money period. I also NEVER received an apology by staff for the issues and NEVER received a call from the supervisors to speak about the behavior of their staff. I will NEVER use Pulte mortgage ever again and I will never recommend anyone to use them. Now in regards to the home it's self it's lovely I do have a few issues with carpet nor touching the wall fully leaving holes open for critters, some concrete chipping, and cracks on the wall from the house settling but I have a lovely experience with my field manager Chris. He was extremely professional and quick to address issues. He also tried to assist me with the issues I was having the mortgage company. He truly went above and beyond in his duties. Morgan was the warranty guy and he did a great job explaining everything. ... More

Be prepared for issues to arise between your final walk through and closing. The field manager claimed that Centex would provide a "paint touch up kit", it never happened and I have several areas in my home that the builder failed to paint. I can't even get a response from the company just for the name of the paint color. I've been trying to get a response for several weeks. There was dirt rubbed into my carpet from electricians that were in my home doing work while I was closing. I came home immediately after closing and electricians were in my home, without anyone telling me they would be there. I am continuing to find caulk and paint on my carpets. My master bathtub was covered in sheetrock mud and other substances that took me hours to get out. Also, there is water-logged crown moulding that was left in my garage. The field manager said they would send someone to remove them...that was the first week of March and it still hasn't happened. Several doors didn't close properly within 2 weeks. They sent someone to fix them but my door trim was damaged during the process and they didn't repair it. All and all, there is a poor attention to detail, in my opinion. We are moderately happy with the home but expected more attention to detail for the money. ... More

We had a minor dishwasher issue that needed to be fixed. When they pulled out the dishwasher we could see a hole through the wall and light was shining through. It was large enough for a fist to fit through. It makes me wonder if there are any other problems behind the walls that won't be noticed until there is a problem.

Happy with my new home. Everyone did a great job!

Cute design! Comfortable! Great value! We loved working with James & Jason. We’re so proud of our new home.

Centex is a well built home and walking through with their employees to find problems that needed to be addressed before I moved in made me feel like they actually wanted me to be happy with my home.

A dire warning to anyone: DO NOT use Pulte Mortgage, you will never run into a bigger nightmare. Please Google "Pulte Mortgage Reviews" and decide for yourself. That probably disqualifies my review from being posted but I'm just being honest. But the homes are a great value. Very few issues came up throughout the entire process and they addressed them promptly. We love our new home and the community.

We love our home! Now that we’ve been living in it for a month, the rose colored glasses have faded and we’ve begun noticing the lack of attention to little details- many scratches/dents on cabinetry in kitchen that have been colored over with wood paint, caulk touch up needed where tile meets baseboard & some smaller repairs that they’ve already attended to. Overall, if these are the only issues we’ve found so far- we’re in good shape. Knowing their guarantee/warranty of 1 year when they’ll come back through and repair any issues let’s me rest easier at night.

John was our field manager, he took extra care and time to explain all the homes features and how to service them and walked us through the coming year, warranty, and service requests. He was extremely courteous, and responsive, as well as informative!

Paint on floors and not dry before move in. Doorways, door knobs and locks not working properly Areas of flooring not adhered Cupboard drawers not sliding smoothly Poorly constructed exterior fences

The price was right, but the whole process has been a headache. To the point where we almost backed out of the deal. Still dealing with issues getting things completed and it’s been almost 2 months after we moved in.

Good overall. But there were little details that could have been better.

I think the experience was good overall.

My overall experience with centex was great. I am good with the building process. After being in my home for almost 2 months now, I'm still completely satisfied.

Well, the consensus in the neighborhood is that while we all like our neighborhood and the sales team, the actual craftsmanship and completion of our homes leaves a lot to be desired. There are multiple things that have not been FINISHED in my home. I'm not talking about warranty problems, I'm talking about things that should have been finished before closing, that were promised to be completed, and never were. I have a pocket door leading into the master bathroom that was finally delivered over three weeks ago but has never been painted nor installed. My master mirror has a scratch on it that was identified by your team and hasn't been replaced. The holes that were cut in the wall for the washing machine hook-ups that look bad. Why are there no covers around the sawed up sheet rock. It looks bad. My YARD!!!!! The sod was thrown down and is so lumpy that you can barely walk through the yard without nearly rolling your ankle. We have tried putting dirt down in the numerous holes, in an effort to fill the holes, but it is still very lumpy. Also, why is there no sprinkler system in the back yard? People in the phase one have back yard sprinklers. We were never informed that there wouldn't be. Also, my garage floor has paint and spackle lumps all over it because it was never cleaned before moving in. My move in intentions were to paint the floor but I couldn't because it was a disaster. The house wasn't cleaned before move in, either. We had to clean it!!! There are other odds and ends that just weren't finished and efforts to get these problems resolved have led to nothing happening, other than a door being delivered. It's not just me, I spoke with four other neighbors just yesterday and they all have similar stories. I would NOT recommend CENTEX to ANYONE.n an effort to fill the holes, but it is still very lumpy. Also, why is there no sprinkler system in the back yard? People in the phase one have back yard sprinklers. We were never informed that there wouldn't be. Also, my garage floor has paint and spackle lumps all over it because it was never cleaned before moving in. My move in intentions were to paint the floor but I couldn't because it was a disaster. The house wasn't cleaned before move in, either. We had to clean it!!! There are other odds and ends that just weren't finished and efforts to get these problems resolved have led to nothing happening, other than a door being delivered. It's not just me, I spoke with four other neighbors just yesterday and they all have similar stories. I would NOT recommend CENTEX to ANYONE. ... More