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Centex Homes Reviews

What Homeowners Have to Say About Centex Homes.

Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3243 homeowner reviews to learn why they are the right team to build your new home.

Centex Homes

has 4.2 out of 5 stars overall

3243 Reviews

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Responsiveness 4.1

Customer Reviews

Love the house

  • Anonymous
  • Verified HomeBuyer
  • September 26, 2024
  • Marion, TX

Love the house and the location. Construction manager was a super nice guy and made the terrible hand off from the sales person smooth.

Total Score 4


Quality 5

Trustworthiness 2

Responsiveness 5

Great Home

  • Donny M.
  • Verified HomeBuyer
  • September 26, 2024
  • San Antonio, TX

Thank You Centex. Appreciate you all.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Second Home come true

  • John Z.
  • Verified HomeBuyer
  • September 26, 2024
  • Lake Alfred, FL

Centex was able to make it happen for us. Robert, our sales rep, and Shawn, our construction manager, were great and helpful through the process. Pulte mortgage done a great job dealing with the closing process seamless. We love the home, and we referred one of our friends to the community. Thank you for making it happen for us!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great

  • Victor R.
  • Verified HomeBuyer
  • September 26, 2024
  • Ashville, OH

Person how helps it's great

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Smooth home buying process

  • Ulises G.
  • Verified HomeBuyer
  • September 24, 2024
  • Denton, TX

Our overall home buying experience with Centex was good! Special thanks to Clint and Rhonda for being helpful, informative and patient with us during the home buying process. Although, I was not fully satisfied with some concerns that were left unaddressed by my inspector.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

There was several people there to answer any question i had and usually got back to me within minutes.

  • Christine B.
  • Verified HomeBuyer
  • September 23, 2024
  • Summerville, SC

They were extremely quick to fix any outstanding issues.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Not Impressed. Would Not Purchase with this Builder EVER AGAIN

  • Kimberly C.
  • Verified HomeBuyer
  • September 14, 2024
  • Willis, TX

This was a brand-new build. Initially, I expereinced what I thought was a smooth and exceptional purchasing expereince; however, after having purchased my hone, I quickly realized the shoddy workmanship and inferior builder materials used. Once I reported my concerns, the fixed issues were left incomplete/half done, less than anyone would have expected. Warped flooring, exterior doors not fitting leaving gaps, hoses to washing machine drainage not installed correctly leaving water gushing from my upstairs floor to my downstairs living room. I strongly REGRET ever purchasing from this builder. ...

Total Score 5


Quality 1

Trustworthiness 2

Responsiveness 3

Overall great

  • Ms. D.
  • Verified HomeBuyer
  • September 14, 2024
  • Concord, NC

Everything went well and in timely manner

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Obed

  • Obed R.
  • Verified HomeBuyer
  • September 13, 2024
  • Porter, TX

I missed out on other better service options. The supervision of the quality of the construction is deficient and the response to the guarantee is null.

Centex Homes responded:
Hi Obed, we're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further. ^TP centexhomes

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

The builder was very professional I would recommend for sure

  • Guadalupe S.
  • Verified HomeBuyer
  • September 13, 2024
  • TOLLESON, AZ

I’m very happy with the quality of the house and all the professional people involved building this house

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Wendell home

  • Udaya V.
  • Verified HomeBuyer
  • September 13, 2024
  • Wendell, NC

Overall experience is ok. If you have selected upgraded package, make sure that you verify these in a timely fashion. Luckily I checked so there is no delay. Home is ready on time as mentioned. Nice features included for the package that I selected.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

The home was rushed in the last few weeks and and attention to detail was skipped.

  • Nathan H.
  • Verified HomeBuyer
  • September 10, 2024
  • Columbia, TN

Overall nice home, but in the end the home was rushed so the builder could meet the closing date, I feel that a lot of details was missed and skipped because of the rushing to finish toward the end. We would have been happy to move back the closing date in order to have it done correctly. There are several things were are doing ourselves because the response to issues has been non existent.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 2

False promises

  • Sean T.
  • Verified HomeBuyer
  • September 08, 2024
  • Alvin, TX

It began with miscommunication from the initial visit to the office. The staff were amazingly receptive and accommodating. We heard exactly what we were looking for with our expectations and the VA loan we were applying for. The rate was below 5% and the incentive monies were a great perk. We’re were told there would be a smart home package, appliances included, and a promised rate lock with a fair home price. Turns out we were confronted with a rate increase, no smart home package, no flexibility on price due to the failed promised rate lock, no appliances that were promised, and a ...

Centex Homes responded:
Hi Sean, we're disappointed to hear this, but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. If you have additional thoughts you'd like to share, we're always listening at customersupport@pultegroup.com. ^TP ...

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 3

WARRANTY REPAIRS

  • Stuart G.
  • Verified HomeBuyer
  • September 08, 2024
  • Magnolia, TX

I have repeatedly had to request repairs on a sprinkler system that never worked right, broken heads, pipe busted in the ground leaking water, HUGE water bill, spoke with, emailed, wrote work orders 3X...and still NOT FIXED. I HAD TO PAY A $149 water bill this morning FOR JULY 15TH-AUGUST 15TH. The other orders, or complaints took forever to address as well. When we met before closing, we were assured that all items would be handled promptly. Someone keeps dropping the ball. It is hard to trust anyone at their word now.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Great experience

  • Jacob R.
  • Verified HomeBuyer
  • September 07, 2024
  • San Antonio, TX

My experience buying a home with Center Homes was outstanding from start to finish. From the very beginning, their team made the process seamless and stress-free. They were incredibly professional and communicative, ensuring I was informed every step of the way. Their knowledge of the market and the quality of their homes stood out, making me feel confident in my decision.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The only time we saw the builder was during the two walkthroughs.

  • Leslie Q.
  • Verified HomeBuyer
  • September 07, 2024
  • Buckeye, AZ

After seeing the model home, it was an easy process to purchase the home. Everyone involved was professional and helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Better customer service and communication

  • Shalonda W.
  • Verified HomeBuyer
  • September 07, 2024
  • Crowley, TX

Overall experience was not the best… communication was not great. I had a few issues come up and lack of communication. I was told if we have questions, someone would be an assistance. Had some landscaping issues, work order was placed and they showed up after 5 pm. Someone was suppose to be there to assist and communicate back with me because I was not home at the time of the appointment and no one was there to communicate to even let me know the work was done.

Centex Homes responded:
Hi Shalonda, thanks for taking the time to write this review and let us know how we can improve. We apologize that our communication has not been up to par and will certainly share these comments with our local leadership team. If you have additional feedback, we're always listening at customersupport@pultegroup.com. ^TP ...

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 2

Michael was great. There were a couple of issues that we encountered and he promptly and efficiently resolved them to our complete satisfaction. He actually went above and beyond.

  • Massimo M.
  • Verified HomeBuyer
  • September 07, 2024
  • Summerville, SC

The entire process was quick and painless, from the time that we met with Kimberly to our interactions with Michael. Very professional and caring. The house was completed as scheduled and Kimberly worked around our schedule to set up a closing day that was convenient to us. They both, obviously, take pride in the their job and the product that they’re offering to prospective customers.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great

  • Martha C.
  • Verified HomeBuyer
  • September 07, 2024
  • Conroe, TX

Support in all steps to complete the project

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Price to high for the quality of materials

  • Nelson S.
  • Verified HomeBuyer
  • September 07, 2024
  • Gainesville, GA

So we are happy that we got to move to a brand new home. They made it easy for us to qualify. I'm however not so happy about the pricing of almost 400k not only because of the little amount of land and construction but the quality of materials on the construction seems very cheap and we can start we the tile or ceramic on bathrooms and laundry room. Also on the surrounding of the property, the construction crews didn't clean so well and there are still some trash that we had to pick up. So if the price would have been less, then the price would make sence but to me 400k for the quality of ...

Total Score 5


Quality 2

Trustworthiness 3

Responsiveness 5

Builder was great and the closing was smooth

  • Melchor E.
  • Verified HomeBuyer
  • September 07, 2024
  • Kissimmee, FL

The closing was really smooth in only 29 days I was signing all the paper work !! My wife an I were very happy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I felt so welcome

  • Danielle G.
  • Verified HomeBuyer
  • September 07, 2024
  • Converse, TX

From the moment I came in to look at what my possible new home would look like I felt like a was actually coming home. Everyone we worked with was knowledgeable, kind, compassionate and most of all patient. They showed us the possibilities and helped make them become reality! I’m so greatful to all of them for helping our family come home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • lady m.
  • Verified HomeBuyer
  • September 07, 2024
  • Wendell, NC

This has been a great experience for us as first time homebuyers! We love the quality Centex use to build houses.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excelente

  • Gilman R.
  • Verified HomeBuyer
  • September 07, 2024
  • Kissimmee, FL

Trato excelente y tramitación de compra super rápida

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sales Agent and the Construction Mgr

  • Marshall M.
  • Verified HomeBuyer
  • September 06, 2024
  • Summerville, SC

Alena was most helpful, courteous, and exceedingly willing to explain all aspects of what the builder offers. Always courteous with my phone calls while I was still in Virginia. Even after I finally moved in my new home, she still helped me with questions I had. Ryan also offered excellent service with a sheet mirror that had scratches and ordered a replacement. It was replaced within 7 days. Never did either employee feel interrupted when I contacted them with questions. I have to say that they are two of the main reasons that I feel that I made the right decision to move to Bradford Pointe.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5