Centex Homes Reviews

Ten stars in my book

No hot water inside my house for one month, this was a nightmare experience for me and my family. My next home purchase will be different.

Everything looked good when we saw the model house bought the house from out of state but we been having non stop issues in less than 2 months since we moved in with quality, workmanship all over the house

From start to finish- professionalism led the way. We belive that Centex offers the biggest bang for the buck that is out there. We are truley blessed that we came across the Centex quality brand!

The initial consultation was informative. Nancy answered my questions and took the time to work with me and my Realtor. Moving in was great too, Colby the construction manager addressed issues as they arose.

Love the neighborhood and the people who help showing us around. However, the lack of urgency in responding to issues on the home is a concern. All of the issues so far have been construction error and completely out of our control. Yet, we’ve been made to feel like it’s our fault and we should just deal with it until they can get someone over eventually. Lack of communication and responsiveness have been a huge concern.

Felt like all questions were answered quickly and sufficiently. Quality of workmanship is solid and the overall buying experience was very smooth. Great experience, happy to have purchased with Centex!

Sells and loan processing was great, underwriting was nerve racking, constantly changing requirements to close. And the knowledge, accountability and response from the construction project manager was horrible.

Centex home are of high quality standards!! The worker were extremely welcoming and helpful as well!! The neighborhood is particularly serene my family loves it!!

We purchased a newly built home from this builder and, while we were excited at first, our experience has been mixed due to a number of issues across different areas of the home. To start with the positive, the warranty representative has been responsive and helpful in addressing concerns as they’ve come up. That support has made the process more manageable and is appreciated. However, the overall workmanship and quality control have been inconsistent. We’ve encountered a wide range of issues, including damaged cabinets, missing trim, damaged trim, and poorly installed trim, doors with visible damage, and windows that don’t operate smoothly to name some of the issues. Some of the exterior work has also been concerning, such as bulging siding, roof areas with exposed nails, lifting shingles, and gaps that could allow pests to enter the home, damaged trim around garage, and exposed rebar. Inside, we’ve dealt with flooring that is lifting, HVAC struggles with maintaining proper humidity levels, and insulation leaking from the attic. There were also plumbing-related issues, including mixed-up laundry water lines, a leaking toilet, leaking faucets, and a bathtub that initially wouldn’t drain. Even the sprinkler system required adjustment, as it was watering sidewalks instead of landscaping. Additionally, some of the materials used are lower in quality—such as door knobs, flooring, trim, paint, and light switches. Many of the problems seem to stem from rushed or sloppy installation work rather than isolated defects. While some of these items may be considered typical for new construction and can be addressed over time, the volume and variety of issues suggest a need for stronger quality checks during the building process. Overall, this builder delivers homes with strong potential, but the experience may require a high level of involvement from the homeowner. Staying engaged throughout the construction and warranty process is important to ensure concerns are properly addressed. With more consistent attention to detail, higher-quality materials, and improved quality control, the overall experience could be greatly enhanced. ... More

My review score is based on my home selection, add on options and communication with sales staff. I love my new home and very happy with my purchase. However, I had to do almost all add ons after closing because they weren’t offered to me before the purchase. Be persistent during your selection phase and you’ll be a happy buyer. Overall, I highly recommend Centex.

We had a great home buying experience. Our realtor and centex worked together to make our experience smooth. We hit some bumps but they worked together to make it all happen at a great time.

5 star customer service. The home buying process was very smooth. All the staff were very helpful and kind.

The builder, sales rep, and my realtor were very helpful through the process. I’m grateful for my new home.

Overall the beginning of the buying journey was good. You had consistent support, but after moving in I notice multiple areas that shows the poor quality of drywall and other work in the house. I have been unable to submit a claim because the customer service teams does not return your calls. It is critical to have a reliable POC after closing to address issues.

Please is easy to access the loan and take a short time in process please don’t hesitate to come ( why my friends can pay apartments than your own house

This is an investment property Chris the builder is a very nice person to deal with . The whole team made it very easy . Miss Wanda and Chid are amazing . The loan process with Deandre was smooth overall great and fast experience

This is our second purchase of a Centex home. Both have been great experiences.

Amazing builder! Couldn’t ask for a better home buying experience!

Great job by Joey sales and Brett project manager to get a good deal and all the fix items completed for closing. Two great guys.

We are beyond grateful to the builder for the fantastic craftsmanship of our new home.

Great new home buyers experience. Everyone was on point. They laid out every step. I love my new home for its value. Builder (contractor) made himself very accessible. He was very knowledgeable. New home buyers this a lovely neighborhood.

The entire process from beginning to end was wonderful. The only issue i had was with the disrespectful underwriter lady who talked down to me the entirety of the conversation then hung up on me. Not everyone you deal with are ignorant and unintelligent. If I want my house in my family trust, put it in my family trust. Dont try to belittle, talk down or disrespect me in the process. I just paid for my house straight cash how dare they try to disrespect me, my family or my realtor. I had 1 interaction with this person, hope no one else has to deal with the disrespect from this one single person and their experience ends up being as wonderful and fruitful as my process was. ... More

I know prices are insane for houses right now, but for over four hundred thousand dollars, I would hope to have better quality. Supposed to have my broken window and screen fixed before I moved in, but still haven't done it. Cabinets are all crooked, windows aren't level, and I could go on and on. Just bad quality overall. Too many shortcuts were taken and it shows.

My first time as a homeowner and it was rollercoaster journey. I'm glad we continued the process till the closing date. I'm so glad that Chris was able to assist us on my first homeowner process. My wife to be played a major role in step-by-step process. I owe it all to her. Sherman H