Centex Homes Reviews

Very few issues so far. My view of trees will vanish soon due to construction. Water pond needs cleaning as irresponsible people throw litter in it.

I had a great buying experience from beginning to end. The staff was professional and were there to answer and solve any issues in a timely manner.

From the moment you stop in to take a look at the Denton,TX community to the day you take Possession and even afterward you will be happy to have chose. The Centex and Pulte Mortgage team. They all exceeded every expectation, hats off to you all and thank you for making this an excellent experience all around. I love the neighborhood and would recommend it to anyone that wants the same all around quality and service!!!

Kristi and Chad were a great help throughout this process! We are first time home buyers, so everything felt a bit daunting at first, but they answered our questions and assisted us promptly with no complaints or hesitation! Thank you for all your help!

What an amazing experience! This was my very first home buying experience. Going with a new build was both exciting and overwhelming. Everyone at Centex made the process easy and smooth. From my Centex realtor, Jennifer Calvin (such amazing support and customer service), to my build supervisor, Josh Weaver (always makes you feel like you’re priority #1), and to the Pulte mortgage team of Jaquie & Amy, I would have been so lost without their outstanding knowledge and patience through this process. I am just so grateful for making my home buying experience so easy and affordable. I would highly recommend Centex for your next home or your first home like me. ... More

Great and prompt work. My experience with them is great too

Warranty coverage for pulte homes really poor. They are doing temporary job during warranty time period. Worst customer care services.

Inspect your home way before you close, otherwise, I would buy from Centex again.

The home buying experience and the construction have been excellent. Everything in the house is perfect. The only problem that has not been resolved is outside drainage.

Really enjoyed the process and was seamless.

The process was very easygoing. The offering of models is comprehensive and the pricing and incentives are competitive! Communication was second to none and the way they manage the buying process, start to finish left us with no question that we made the right choice. Even construction communication was incredible. We were kept informed every step of the way. The finished product is beautiful!

I had a great experience with Centex. A little rough patch in the beginning, but after that things just flow. All the staff were helpful, knowledgeable and respectful. It was a real smooth process

I remembered the first day I walked into the Centex front office. I was uncertain about what I wanted even though I had a lot of specific details I wanted in a home! Looking through different home design on the screen and walking some, gave me a meaningful insight. The entire Team were amazing and very helpful during the building process, very quick to answer emails. Ultimately, during the home closing process, the builder assigned to my home was very wonderful, courteous and professional. He made sure to take care of every little details that were noted during the walking of my home. Great job done! So far, I am happy with my Home, it is a beautiful work of art! ... More

The only issue we had was with the interest rate that was offered. We didn’t get it because of communication from the builder to the financing team with Pulte but still had a good rate. Overall quality and responsiveness to any issues with the home has been great so far.

Joe and Shannon were great through the process. They have amazing patience. Centex takes customer concerns serious at all levels and they are responsive.

It has been a great experience. The Centex team was amazing. We received weekly calls from Monica and Chad with updates about the progress of our new home, future changes, etc. The quality of our house is great, we are enjoying it. 100% recommended!

Everyone was super responsive, and made the whole experience as smooth as possible!

We love our new home.

Check the quality of the home. 30 days in and we have several issues that are all quality related. For the money our expected value isn’t there. Based on our personal experience I’d say the builder’s reputation does not match up with what we are experiencing. In general we are dissatisfied.

The builder was good as well, they need work on time management in case the house finish before scheduled time to help the buyer.

Moved in 6 weeks ago, did not have an opportunity to a final inspection. Upon move we spoke to site manager and was told he would have these items taken care of. Sent several text to him to schedule, minimal response. I also put in a request two time on the web site for resolve and still have not heard from anyone. I have a sink faucet that is extremely loose, a hinge that is improperly installed, nail and wood chips in the stairwell, paint and spackle on the rugs, area of painting that were missed and a few other items. Some of these items were addressed in January at the first home inspection. My frustration level I'd getting higher. I would like for a principal to contact me and schedule a date to review these issues. My wife and I bought a new home and wish it to be a perfect as possible. Please address this as soon as possible. ... More

Everywhere you look you find something new that needs attention or fixing. Great response in the beginning. Then you give them a 10 as a rating and then it all disappears. Can not get a schedule for getting the fixes you identified and handed in. No follow up from anyone in the company. Poor craftmanship on just about everything. No pride in any of the work/craftmanship. Too much to complain about, and it has been weeks and if you don't reach out to say something you will never hear anything. Every day is something new. It is a terrible feeling that you bought a house and are on your own. After such a short time. Learn to fix it yourself, you will be better off. ... More

Great buying experience. We like the fact that the home came with a dishwasher, oven, and microwave. Overall this is a great home and subdivision.

I found a wonderful home. Centex is a great builder w good people working here.

We have found several issues within the 30 day warranty of initially purchasing the home that makes us question if the home can support or last us in the long run. The fact that they don’t finish painting the garage is another issue. This was not mentioned during the purchasing process. We have found a water bottle in our background full of urine. It was removed, however why was it in our backyard to begin with? They give you 1 point of contact for the 30 day warranty, which is time consuming because that person has 20-30 other things to do in addition to helping us. A dedicated person would have been more helpful and less stressful. The 30 day warranty should be extended to 60 days because we are still finding issues within the home. ... More