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Centex Homes Reviews

What Homeowners Have to Say About Centex Homes.

Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3243 homeowner reviews to learn why they are the right team to build your new home.

Centex Homes

has 4.2 out of 5 stars overall

3243 Reviews

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Responsiveness 4.1

Customer Reviews

Akuvi

  • Akuvi G.
  • Verified HomeBuyer
  • May 10, 2023
  • Forney, TX

We are so greatful for all the hard work you have done. I love my house. Great job. THANKS

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very seamless

  • Carson D.
  • Verified HomeBuyer
  • May 10, 2023
  • Hockley, TX

The house is great and we didn't ave to worry about anything because they had it ready.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall a Very Good Experience

  • Austin T.
  • Verified HomeBuyer
  • May 10, 2023
  • Summerville, SC

We decided to buy new rather than resale and are very pleased with our new Centex home. There have been a few small issues (as there always are) that have been addressed but nothing major. The buying process was easy and the house is of a great quality. We couldn't be happier with our decision!

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Worst experience I ever had. Will not buy centx home again.

  • Ru D.
  • Verified HomeBuyer
  • May 10, 2023
  • Taylor, TX

Centex was horrible to work with. Not putting customers 1st. Houses have tons of issues. And warranty is a pain to submit and vendors refuse to work with customer unless work order is sent from centex.

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

Ashley T.

  • Ashley T.
  • Verified HomeBuyer
  • May 10, 2023
  • Hockley, TX

The overall experience was beyond awesome. There was a little confusion and miscommunication throughout the process but I must say everyone was great and it all pulled together at the end. I’m beyond satisfied. Thank you to all that took part in my process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We love our new home!

  • Margarite O.
  • Verified HomeBuyer
  • May 10, 2023
  • North Port, FL

Ryan my sales agent was always going the extra mile sending me pictures during the build. Ruben the construction manager provided us with a clean home on the move-in date. I really appreciate the Centex team effort. I love my new home! Like all new build homes we have a few issues. The construction teams are working on each. I definitely would recommend Centex as a quality builder.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 3

Decent quality

  • Lauren A.
  • Verified HomeBuyer
  • May 10, 2023
  • Parrish, FL

This is our second new build purchase and we were surprised by the quality. Not bad for the price. Way better than Taylor Morrison!!!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Everything was awesome. .

  • Anthony R.
  • Verified HomeBuyer
  • May 10, 2023
  • Houston, TX

David our construction manager was amazing and went above and beyond our expectations. He was very helpful when we had questions. We Love our new Home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Execution at a high level

  • Victor V.
  • Verified HomeBuyer
  • May 08, 2023
  • TOLLESON, AZ

Easiest mortgage process I have done. Everything was executed as mentioned from the top down with the builder , title , realtor everyone in the transaction. It was effortless and did everything they said they would . 10/10 recommended

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience!!

  • Eustace F.
  • Verified HomeBuyer
  • May 08, 2023
  • Plant City, FL

From beginning to closing it was a smooth process. Everyone was helpful, the quality of the home and everything in between is great. Would certainly recommend to family friends and anyone desiring to purchase a home. Centex is the way to go!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Great experience overall.

  • Leonardo B.
  • Verified HomeBuyer
  • May 06, 2023
  • Princeton, TX

Purchasing our first home was a long process but everyone involved made sure we got through everything. Even after purchasing the home, the builders have been very professional with us. Francisco has been amazing and a pleasure to work with. He’s always fixed any issues that have come up.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience buying and moving into my home!

  • Kristin C.
  • Verified HomeBuyer
  • May 04, 2023
  • Wendell, NC

I had a great experience buying and moving into my Centex home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

electrical issues

  • Sayim U.
  • Verified HomeBuyer
  • May 04, 2023
  • San Antonio, TX

it is okey but I had electrical issues.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

A lot of malfunctions at first but love our home

  • Finas B.
  • Verified HomeBuyer
  • May 03, 2023
  • Forney, TX

I would like to say please be mindful of the salesman that is assisting you. Not all are truthful. I love my home but there are little things about the home such as some of the doors we can not put down decorative rugs due to the doors are too low to the ground in order to open the doors with the rug, we have to move the rug every time which is such a inconvenience. Some doors don’t latch meaning the lock on the door doesn’t matter since it doesn’t fully close. The best thing I would say about our home is that it stays cool in doors which is a plus for hot days. When we first moved in the a/c ...

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 5

Seemed a bit like it's been rushed

  • Keegan F.
  • Verified HomeBuyer
  • May 03, 2023
  • Ashville, OH

Home is good overall, but there are definitely points of contention that show it was put together in a hurry for a quick turn around. A number of doors have pretty substantial gaps from the trim which is quite frustrating, and any touchups during our walkthrough seemed to be rushed as well. Rather than properly sanding to touch up, it was just painted over and not very well. Many paint drips on trim throughout the house, paint on the carpet in some areas etc. Builder repaired most issues pointed out through walkthrough, but some were answered with "Yeah, I'm not sure there's much we can do ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Great Experience

  • Jessica S.
  • Verified HomeBuyer
  • May 03, 2023
  • Alvin, TX

Every person involved in our home purchase was helpful and very accommodating. They explained everything regarding our home, in detail, and offered additional support as needed. I am very pleased with our experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

All around good experience

  • Richard M.
  • Verified HomeBuyer
  • May 03, 2023
  • Concord, NC

Nothing really to add other than they made the process very simple and as stress free as possible. Very satisfied home owner. Thanks!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New Centex Home

  • Vicki F.
  • Verified HomeBuyer
  • May 03, 2023
  • Alvin, TX

We had a great experience purchasing our new home. Our salesman was so professional, friendly and prompt with all information. The quality of the home is as expected with builder grade products. There was a construction problem found with one of the walls during inspection and it was promptly resolved By the builder, who was great. We closed on time with no surprises.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Our Builder Was Awesome and Helpful!

  • Derek F.
  • Verified HomeBuyer
  • May 03, 2023
  • Cypress, TX

Michael was a great builder. He was with us every step of the way and went above an beyond to explain each and every detail with us. He communicated in a timely manner. Even after moving in, he has been helpful in answering the occasional question.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Grateful

  • Raul R.
  • Verified HomeBuyer
  • May 03, 2023
  • TOLLESON, AZ

Thanks you so much We are grateful for your service

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Builder Experience

  • Paula A.
  • Verified HomeBuyer
  • May 03, 2023
  • Tucson, AZ

Wonderful experience. Developer rep Lorenzo was excellent during our walk through. He noted all requests and got moving instantly. Prior had limited communication issues on when the home would be ready but aside from that would recommend.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Miscommunications

  • Anonymous
  • Verified HomeBuyer
  • May 03, 2023
  • San Antonio, TX

I was told by my sales representative that I would be able to afford a house in Davis ranch at the end of January. Of course I knew that could change based off of pre-approval and actual approval. Fast-forward to March I'm told that I can only afford a house in a different community. I was told that I would be able to keep my 4.25 rate that was promised to me but after speaking to my loan consultant she said that that was not communicated to her by sales. Unfortunately but thankfully she was able to get me a 4.75, but the sales consultant shouldn't have promised me that rate nor should he ...

Centex Homes responded:
We're incredibly disappointed to hear that you aren't satisfied with your experience and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^TP ...

Total Score 2


Quality 4

Trustworthiness 3

Responsiveness 2

AC Unit, and Backyard

  • Lyana B.
  • Verified HomeBuyer
  • May 03, 2023
  • Spring, TX

Called the office and spoke with Jennifer regarding the AC Unit area there was concrete dug up and left there and that was supposed to be cleaned up before I moved in, they took 3 to 4 weeks to do it, also they still didn’t do the job the area around the AC Unit is not paved done like my neighbors to the left or right of me, also there were deep holes in my backyard that I didn’t even see they came and put down old grass that looks like a haystack and it’s going back to the deep holes. I hope that you can send somebody out to see the terrible work that has been done like they don’t care about ...

Total Score 4


Quality 1

Trustworthiness 1

Responsiveness 1

Ardit was very proactive!

  • Harmony-Reallyn T.
  • Verified HomeBuyer
  • May 03, 2023
  • San Antonio, TX

As a first time home buyer purchasing completely on my own, I had sooooo many questions. Ardit was very helpful, proactive and addressed my questions and concerns the same day. He helped put my mind at ease throughout the process even after closing on the home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Ignacio

  • Ignacio M.
  • Verified HomeBuyer
  • May 03, 2023
  • Pilot Point, TX

It’s really good houses, comfortable and everything it’s amazing

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5