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Centex Homes Reviews

What Homeowners Have to Say About Centex Homes.

Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3265 homeowner reviews to learn why they are the right team to build your new home.

Centex Homes

has 4.2 out of 5 stars overall

3265 Reviews

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Responsiveness 4.1

Customer Reviews

Warranty Repair response was very poor

  • Kelechi O.
  • Verified HomeBuyer
  • May 03, 2023
  • Spring, TX

The warranty callout for a badly installed vinyl floor took so long and after they eventually secured and got me waiting for a whole day, no one showed up or even called back. I had to put in another ticket. Not sure how they will respond on more serious issues if they took this long to work on this minor issue.

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 1

Kyle was great! Very informative, stayed in contact with us consistently & made us feel at ease with the entire process!

  • Curtis L.
  • Verified HomeBuyer
  • May 03, 2023
  • Cypress, TX

Kyle was great! Very informative, stayed in contact with us consistently & made us feel at ease with the entire process!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Beautiful house

  • Iliana R.
  • Verified HomeBuyer
  • May 03, 2023
  • Katy, TX

Feel confortable, safe place , my and my family feel happy with the new Home , thank you.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience. ON time.

  • Anonymous
  • Verified HomeBuyer
  • May 03, 2023
  • Van Alstyne, TX

Happy to be part of Centex neighborhood.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Estrella homes are the best

  • Juan G.
  • Verified HomeBuyer
  • May 03, 2023
  • San Antonio, TX

We bought our house and loved the whole process. No pushy sales just great service. Had to place a couple of service calls and received the best customer service I could had ask for. The whole process was very stress free and easy!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor wiring job, dead spots on upstairs floor, poor sod job

  • Daniel L.
  • Verified HomeBuyer
  • May 03, 2023
  • Magnolia, TX

Kitchen was not wired properly. We have to have the garbage disposal permanently unplugged if we want to run the dishwasher. There was no split in the wiring to allow both to run separately. Upstairs floor has several dead spots. The grass/sod job in the back yard was quite poor. On our 5th week in and there is still significant patches in the lawn.

Centex Homes responded:
Hi Daniel, we were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Not Impressed

  • Montina L.
  • Verified HomeBuyer
  • May 03, 2023
  • Summerville, SC

My buying experience was excellent, Not impressed with the quality of building materials, appears to be a rush job in so many areas from pouring of cement to inside walls, a little touch on walls it smudges,outside light above garage continues to be loose have shown it to the young lady 2X,huge hunks of rocks were all over yard. Overall just a rush job to get these homes on the market.

Total Score 5


Quality 2

Trustworthiness 3

Responsiveness 2

Professional and friendly

  • Caryn V.
  • Verified HomeBuyer
  • May 03, 2023
  • Alvin, TX

The experience was great from Eli in the sales office to Dennis doing the walk through. I truly love my new home and am thankful for those that helped me get into it.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home!!!

  • Benny G.
  • Verified HomeBuyer
  • May 03, 2023
  • Haslet, TX

Great home buying experience Tom and Jose were great

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nicely build home

  • Viswamitra K.
  • Verified HomeBuyer
  • May 03, 2023
  • Fuquay Varina, NC

It was great experience, Ryan neely helped to understand the design and structure. Carter was the construction manager and he always informed me with the construction updates along with my queries and all queries were answered and resolved.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Don’t judge a book by its cover….

  • Tammy H.
  • Verified HomeBuyer
  • May 03, 2023
  • Winter Haven, FL

I visited Centex homes several times. I loved the three car garage and the fact that the 4th bedroom had its own bathroom. I just couldn’t get excited over the exterior of the home. To me it was so cookie cutter looking, so blaa. Anyway, after looking at about 80 plus homes for sale we realized we were getting the most bang for our buck and bought the Bayshore model. The house is very spacious inside and now that it’s furnished and decorated it looks absolutely gorgeous. Because they didn’t have a model for this home it was very hard to visualize the possibilities. Our ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

A great company to buy a home from

  • Alexander T.
  • Verified HomeBuyer
  • May 03, 2023
  • Royse City, TX

Quality home, great communication and great service by this builder.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Our Builder was Excellent!!!

  • Matthew E.
  • Verified HomeBuyer
  • May 03, 2023
  • Columbia, TN

We couldn't be happier with our Builder, Mike. Everything was completed before we closed. Very quick and responsive with the very few touch ups that we requested as well.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Overall good

  • Uttama S.
  • Verified HomeBuyer
  • May 03, 2023
  • Fuquay Varina, NC

Good experience, thanks for the home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very Happy With My Centex Home

  • Sheri G.
  • Verified HomeBuyer
  • May 03, 2023
  • North Port, FL

I moved in a little more than a month ago and am totally impressed with my home and the build quality. My post move-in punch list is minimal and the Centex Warranty team have scheduled the trades to perform the minor repairs in a timely manner.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pretty good buying experience

  • Deep P.
  • Verified HomeBuyer
  • May 01, 2023
  • Cypress, TX

The buying process was very good. Corbin the sales rep was very helpful. Kyle the construction manager did an amazing job. Over all it’s way better than other builders in Marvida.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Great Experience

  • Ariene P.
  • Verified HomeBuyer
  • May 01, 2023
  • Hockley, TX

My husband and I were ready to buy our first home and I had been looking in this area at different floor plans. Came fell in love with a floor plan and got the ball rolling. Everyone was super helpful from Amy to the builder and the warranty guy. Even the loan officer and underwriter. I look forward to seeing the community grow and expand.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not a good experience

  • Nagy Y.
  • Verified HomeBuyer
  • April 30, 2023
  • Myrtle Beach, SC

No response to fix issues

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

Our experience: worth the wait!

  • Kouakou N.
  • Verified HomeBuyer
  • April 15, 2023
  • Royse City, TX

As you all know, buying a house can be very stressful and overwhelming even when you get everything they ask of. However, I hand my hat to this amazing team at centex homes. From putting the house under contract, the approval process, through the building process then closing, I mean it was as smooth as I could have never imagine. The communication and learning process was great with Lorenzo, even after we close. Y family and I pleased with the choice we be made and we are happy to be part of this fast growing community! We love it here Huge thanks to Laura, travis, Dee Dee & Lorenzo ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Hal L.
  • Verified HomeBuyer
  • April 09, 2023
  • San Antonio, TX

From the very start, the sales office found exactly the house we were looking for. We thought we couldn’t get a house in the day and age but we did! The process was smooth and transparent. Overall we are in love with our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I started the buying process in June was told home would be ready September never closed until December

  • Cherita L.
  • Verified HomeBuyer
  • April 08, 2023
  • San Antonio, TX

I chose a newly constructed home over a fixer upper, because I did not want to deal with the workmen and hassle of sourcing materials etc, however it feels like a fixer upper, the finish is very poor. the floor is dull, the bathroom panels are not sealed and have gaps, I am worried water is going to seeped thru the gaps and I am going to have mold. the accessories are cheap and outdated, the front door at least could have a door handle instead of the round doorknob. the bedroom doors have closet doorknobs and cannot lock, the toilet seats and cover are heavy, I have not seen those heavy ...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Corey and Randy

  • Richard M.
  • Verified HomeBuyer
  • April 06, 2023
  • Sahuarita, AZ

They both did excellent in taking care of any issues or concerns we had in purchasing. It was clear to us they cared.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Casey

  • Calvin C.
  • Verified HomeBuyer
  • April 05, 2023
  • Hockley, TX

Good team and we love our new home

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Good job

  • Mustafa K.
  • Verified HomeBuyer
  • April 05, 2023
  • Shelbyville, KY

Really good job great company! Had a great home buying experience

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

Quality is very poor and they did not keep up that they said.

  • Anonymous
  • Verified HomeBuyer
  • April 05, 2023
  • Murfreesboro, TN

I quality of the house is very bad and I am today disappointed. The flooring is getting to bad they did not all us to get it upgraded while signing the contract and the carpet is also low quality one. The paint job is very very bad during the walk through everything seems to be good but one we move in and stay there are lot of thing that need to be taken care down the line.

Centex Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you. Please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^TP ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1