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Centex Homes Reviews

What Homeowners Have to Say About Centex Homes.

Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3243 homeowner reviews to learn why they are the right team to build your new home.

Centex Homes

has 4.2 out of 5 stars overall

3243 Reviews

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Responsiveness 4.1

Customer Reviews

Casey

  • Calvin C.
  • Verified HomeBuyer
  • April 05, 2023
  • Hockley, TX

Good team and we love our new home

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Good job

  • Mustafa K.
  • Verified HomeBuyer
  • April 05, 2023
  • Shelbyville, KY

Really good job great company! Had a great home buying experience

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

Quality is very poor and they did not keep up that they said.

  • Anonymous
  • Verified HomeBuyer
  • April 05, 2023
  • Murfreesboro, TN

I quality of the house is very bad and I am today disappointed. The flooring is getting to bad they did not all us to get it upgraded while signing the contract and the carpet is also low quality one. The paint job is very very bad during the walk through everything seems to be good but one we move in and stay there are lot of thing that need to be taken care down the line.

Centex Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you. Please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^TP ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great Experience

  • Salil M.
  • Verified HomeBuyer
  • April 05, 2023
  • Fort Worth, TX

Salesperson Kristi and Builder Cody provided a great homebuying experience. The house is well built and loving the new home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very disappointing

  • Charlotte D.
  • Verified HomeBuyer
  • April 05, 2023
  • Willis, TX

I started out with happiness and then it went to, "got the sale nothing more for homeowner". I have been in my new home for 2 months and unable to to get weatherstipping on 2 entry doors. One door had none from the start and still waiting, the other was in pieces and needed to be replaced, still waiting. Took a month to get someone to fix my garage entry door due to the fact it would not close to lock. I have submitted 3 service request and emails asking to fix these items. So, my experience has not been a smily face for a new homeowner.

Centex Homes responded:
Hi Charlotte, we apologize that we haven't been living up to our promises and we'd like to assist with some of these unresolved items. Please don't hesitate to email us at customersupport@pultegroup.com so we can help! Be sure to share a brief summary of your concerns, along with your contact information. ^TP ...

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 1

Not happy

  • Vasilios P.
  • Verified HomeBuyer
  • April 05, 2023
  • Conway, SC

All started out well but many issues came up and repairs were scheduled and missed by contractors. Calls weren't being returned by the supervisor and we had to leave multiple messaand texts to get a reply. Our issues are still not resolved after occupancy of 2 months now. I would never buy again from Pulte.

Centex Homes responded:
Hi Vasilios, we apologize if you've been having a hard time getting in touch with our warranty folks, but we can help with that! Please send an email to customersupport@pultegroup.com with your address and contact info so we can assist. ^TP centexhomes

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 2

Overall impressions after move in

  • Anonymous
  • Verified HomeBuyer
  • April 05, 2023
  • Winter Haven, FL

Upon first walking through the homes we purchased, we liked the colors and the fact that it was mostly tile flooring. We also liked the distance between houses. It seemed like pretty much everything we wanted. However, upon moving in and really getting to see the walls and doors and windows, we began quickly noticing a LOT of issues all with quality of workmanship. This house was thrown together so fast by people who really didn't know what the heck they were doing. All of the switch plates and doorstops were put in place before they textured and painted the walls so they are all a mess! ...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Sai

  • Sai G.
  • Verified HomeBuyer
  • April 05, 2023
  • Haslet, TX

Overall a great home but quality of material could be a bit better for the value being paid

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

So far so good

  • Jacob K.
  • Verified HomeBuyer
  • April 05, 2023
  • Princeton, TX

Other than some delays during the build process, everything went very smoothly. Even with these delays, we closed right on time. Our salesman got us from buy date to close date, keeping us in the loop the entire time.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nice but could be better

  • Tia T.
  • Verified HomeBuyer
  • April 05, 2023
  • Van Alstyne, TX

Centex provides great size family homes, however building materials quality lacked. Very little lighting in dining area and great room. Many more recess lights should have been used. No decorative chandelier for over dining table area. Biggest issue was super large kitchen but no backsplash at all. Jist white on white. Also only one ceiling fan in the entire home. I now have to buy and install 4 more ceiling fans and put in a backsplash

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 3

Great choice

  • Anonymous
  • Verified HomeBuyer
  • April 05, 2023
  • Murfreesboro, TN

There is no reason not to buy a home in Rucker landing

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quick and painless experience home buying

  • Anonymous
  • Verified HomeBuyer
  • April 05, 2023
  • Converse, TX

Lots of different people involved, but they were all great and very helpful. They walked me through each step from the walkthrough of the house to the move in day.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Lots of Issues and broken promises

  • Anonymous
  • Verified HomeBuyer
  • April 05, 2023
  • Haslet, TX

These houses have major electrical issues. They're not wired correctly. There's massive drains issues. I was told I would have a warranty walkthrough at 30 days and still nothing. I had to replace 2 appliances in the first week because of the wiring. Breakers flip constantly. The response and the HOA are also extremely disappointing. If I had to do it over again I certainly wouldn't purchase here.

Centex Homes responded:
Thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com. ^TP centexhomes

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

Great experience with Centex

  • Edward T.
  • Verified HomeBuyer
  • April 05, 2023
  • Shelbyville, KY

Great sales process through closing to 30 days after moving into new house, Centex brings it all together with many teams of people that are focused on creating great customer service.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very punctual. Smooth transaction. Professional

  • Stewart M.
  • Verified HomeBuyer
  • April 05, 2023
  • Cypress, TX

Overall the experience was great. They made sure we would be able to get our dream home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Beautiful Home with Great Quality

  • Anonymous
  • Verified HomeBuyer
  • April 04, 2023
  • Fuquay Varina, NC

As a First Time Home Owner, I had a lot of questions about the buying process and things that I'll have to know about the different pieces that make it a Home. Sales Office and the Construction Team was always flexible with my timings (I'm a Out of State buyer, who had to travel a lot for our meetings) and to answer all my questions in a reasonable timeframe. I appreciate the smooth process. Few of the steps seamed intimidating and I guess it’s part of the culture of the Sales process at Pulse/Centex. I felt they kind of rushed me into signing a contract and making the initial deposit. ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

We were happy to buy

  • Miguel R.
  • Verified HomeBuyer
  • April 03, 2023
  • TOLLESON, AZ

We were very pleased with everything

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very Slow to Respond to Build Issues

  • Melvin L.
  • Verified HomeBuyer
  • April 03, 2023
  • Spring, TX

Outside of the buying experience, which was amazing, and working with the builder, who was on site at the time everything else has been very poor quality. I have several issues or just the ongoing with no timelines and no consistent. Follow up. I’m hoping things improve, but I have already had to spend quite a bit of my own personal money which may not get reimbursed to get things working like my garage door like my washing machine like my security system on and on and on. And for the record, the siding and landscaping was done horribly to begin with, and it shows to this day, which means I ...

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 1

The builder was always responsive during issues during the purchasing process.

  • Theresa S.
  • Verified HomeBuyer
  • April 02, 2023
  • BOERNE, TX

The quality of materials used and the workmanship get a one star. The cabinetry, flooring, carpets, fencing, and landscaping are of terrible quality. The electrical panel is a 15/20 so I cannot have the lights on and vacuum at the same time without popping the panel. The same thing happens when I have the lights on and want to use several appliances at once in the kitchen such as an air fryer and rice cooker, the panel pops multiple times. I am resetting it 7-8 times each day. I had them come out and they said the panel isn't strong enough to handle what I am doing. This is ridiculous. The ...

Centex Homes responded:
Hi Theresa, we apologize that we haven't been living up to our promises and we'd like to assist with some of these unresolved items. Please don't hesitate to email us at customersupport@pultegroup.com so we can help! Be sure to share a brief summary of your concerns, along with your contact information. ^TP ...

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 2

Building Manager

  • Darrin H.
  • Verified HomeBuyer
  • March 30, 2023
  • Plant City, FL

Jonathan building manager was excellent. He was very helpful and made every attempt to fix and correct issues in a timely manner. Our experience and time with him was great. However, there are other area where Centex can improve period. Thanks

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Mr.

  • Carl Y.
  • Verified HomeBuyer
  • March 30, 2023
  • Spring, TX

My home buying process with Pulte Homes was great!! Whenever I had a question it was answered promptly and everything went smoothly. I would recommend Pulte Homes to anyone looking to buy a new home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pura calidad con centex gracias

  • Jose R.
  • Verified HomeBuyer
  • March 30, 2023
  • TOLLESON, AZ

La verdad fueron muy profesionales en su trabajo y muy contento por mi nueva casa gracias centex

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mr. Not very pleased

  • Anonymous
  • Verified HomeBuyer
  • March 30, 2023
  • San Antonio, TX

Very poor experience as well as home not up to expectations..

Total Score 3


Quality 2

Trustworthiness 1

Responsiveness 1

Great experience

  • Lawrence C.
  • Verified HomeBuyer
  • March 29, 2023
  • Concord, NC

My wife and I are truly happy with our experience with Centex. Our house looks great and exceeded our expectations. We would highly recommend this company to everyone, they won’t be disappointed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good

  • Stephane M.
  • Verified HomeBuyer
  • March 29, 2023
  • Haslet, TX

The process from initial was stressful, but at the end it was great.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3