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Centex Homes

Centex Homes Reviews

What Homeowners Have to Say About Centex Homes.

Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3281 homeowner reviews to learn why they are the right team to build your new home.

Centex Homes

has 4.2 out of 5 stars overall

3281 Reviews

Star Rating Breakdown

5 ★ 1885

4 ★ 630

3 ★ 407

2 ★ 182

1 ★ 177

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Responsiveness 4.1

Customer Reviews

Home buying process was streamlined

  • Carlito M.
  • Verified HomeBuyer
  • April 15, 2026
  • Jacksonville, FL

5 star customer service. The home buying process was very smooth. All the staff were very helpful and kind.

Centex Homes responded:
Thank you for sharing your feedback. We're delighted to hear that you had a smooth and seamless experience! It's great to know that the team was helpful throughout. Enjoy your new home! ^KH centexhomes

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

New Home

  • Mariana D.
  • Verified HomeBuyer
  • April 10, 2026
  • Marion, TX

The builder, sales rep, and my realtor were very helpful through the process. I’m grateful for my new home.

Centex Homes responded:
Thank you for sharing your experience. We're so glad to hear that everyone was helpful throughout your process! Congratulations on your new home, enjoy! ^KH centexhomes

Total Score 5

Quality 3

Trustworthiness 5

Responsiveness 5

Disappointed

  • Tajna G.
  • Verified HomeBuyer
  • April 08, 2026
  • Louisville, KY

Overall the beginning of the buying journey was good. You had consistent support, but after moving in I notice multiple areas that shows the poor quality of drywall and other work in the house. I have been unable to submit a claim because the customer service teams does not return your calls. It is critical to have a reliable POC after closing to address issues.

Centex Homes responded:
Thank you for bringing this to our attention. While we're glad your homebuying experience was smooth, we're truly sorry to hear about the concerns in your home and lack of response on our end. We would like to escalate your concerns to leadership for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH ...

Total Score 4

Quality 3

Trustworthiness 3

Responsiveness 2

Excellent experience as a new house holder

  • Innocent M.
  • Verified HomeBuyer
  • April 08, 2026
  • Durham, NC

Please is easy to access the loan and take a short time in process please don’t hesitate to come ( why my friends can pay apartments than your own house

Centex Homes responded:
Thank you for sharing. We're glad to hear that you had an excellent experience with our team! Enjoy your new home! ^KH centexhomes

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Definitely recommend

  • Merlyn P.
  • Verified HomeBuyer
  • April 08, 2026
  • Waller, TX

This is an investment property Chris the builder is a very nice person to deal with . The whole team made it very easy . Miss Wanda and Chid are amazing . The loan process with Deandre was smooth overall great and fast experience

Centex Homes responded:
Thank you for sharing. We're so glad to hear that you had a positive experience with us! Congratulations on your new home, enjoy! ^KH centexhomes

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Mr.

  • Joseph M.
  • Verified HomeBuyer
  • April 08, 2026
  • Myrtle Beach, SC

This is our second purchase of a Centex home. Both have been great experiences.

Centex Homes responded:
Thank you for your continued trust in us! We’re so glad to hear both of your homebuying experiences have been great! It means a lot to have you come back to us for a second home, enjoy! ^KH centexhomes

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Great!

  • Dayna A.
  • Verified HomeBuyer
  • April 07, 2026
  • Columbia, TN

Amazing builder! Couldn’t ask for a better home buying experience!

Centex Homes responded:
Thank you for sharing. We're so glad to hear that you had a positive experience with our team! Congratulations on your new home, enjoy! ^KH centexhomes

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Joey and Brett were great for the sale and cleanup work on the house

  • Anonymous
  • Verified HomeBuyer
  • April 07, 2026
  • Seguin, TX

Great job by Joey sales and Brett project manager to get a good deal and all the fix items completed for closing. Two great guys.

Centex Homes responded:
Thank you for sharing. We're so glad to hear you had a positive experience working with Joey and Brett! Enjoy your new home! ^KH centexhomes

Total Score 4

Quality 4

Trustworthiness 4

Responsiveness 5

Awesome

  • Shiela B.
  • Verified HomeBuyer
  • March 13, 2026
  • Durham, NC

We are beyond grateful to the builder for the fantastic craftsmanship of our new home.

Centex Homes responded:
Thank you for sharing! We’re thrilled to hear you’re happy with the craftsmanship of your new home. We truly appreciate you choosing Centex and hope you enjoy your home for many years to come! ^KH centexhomes

Total Score 3

Quality 5

Trustworthiness 5

Responsiveness 4

GB

  • Anonymous
  • Verified HomeBuyer
  • March 13, 2026
  • Durham, NC

Great new home buyers experience. Everyone was on point. They laid out every step. I love my new home for its value. Builder (contractor) made himself very accessible. He was very knowledgeable. New home buyers this a lovely neighborhood.

Centex Homes responded:
Thank you for sharing your experience. We’re so glad to hear your homebuying journey was smooth and well-communicated every step of the way! It’s wonderful to know you’re enjoying the value of your home and that your builder was accessible and knowledgeable. We truly appreciate you choosing Centex and hope you love your new home for years to come! ^KH ...

Total Score 5

Quality 4

Trustworthiness 5

Responsiveness 5

They were helpful and great with one exception.

  • Blake E.
  • Verified HomeBuyer
  • March 11, 2026
  • Princeton, TX

The entire process from beginning to end was wonderful. The only issue i had was with the disrespectful underwriter lady who talked down to me the entirety of the conversation then hung up on me. Not everyone you deal with are ignorant and unintelligent. If I want my house in my family trust, put it in my family trust. Dont try to belittle, talk down or disrespect me in the process. I just paid for my house straight cash how dare they try to disrespect me, my family or my realtor. I had 1 interaction with this person, hope no one else has to deal with the disrespect from this one single ...

Centex Homes responded:
Thank you for sharing your experience with us. We’re glad to hear the overall process was wonderful, but we’re very sorry to learn about your interaction with the underwriter, as that is not the level of professionalism we expect. Your concerns are taken seriously, and we appreciate you bringing this to our attention. We'd like to make leadership aware of your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information so we can follow up directly. Thank you again. ^KH ...

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Terrible follow through

  • Candace E.
  • Verified HomeBuyer
  • March 11, 2026
  • Galloway, OH

I know prices are insane for houses right now, but for over four hundred thousand dollars, I would hope to have better quality. Supposed to have my broken window and screen fixed before I moved in, but still haven't done it. Cabinets are all crooked, windows aren't level, and I could go on and on. Just bad quality overall. Too many shortcuts were taken and it shows.

Centex Homes responded:
Thank you for sharing your feedback. We’re very sorry to hear about your concerns regarding quality and the unresolved window repair, as that’s not the experience we want for our homeowners. We would like to escalate your concerns to leadership for their review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH ...

Total Score 3

Quality 3

Trustworthiness 2

Responsiveness 3

SHERMAN H

  • Sherman H.
  • Verified HomeBuyer
  • March 11, 2026
  • Maricopa, AZ

My first time as a homeowner and it was rollercoaster journey. I'm glad we continued the process till the closing date. I'm so glad that Chris was able to assist us on my first homeowner process. My wife to be played a major role in step-by-step process. I owe it all to her. Sherman H

Centex Homes responded:
Thank you for sharing your experience. Buying your first home can definitely feel like a rollercoaster, and we’re so glad you stayed the course to closing! It’s wonderful to hear Chris was able to assist along the way. We truly appreciate you choosing Centex and hope you enjoy your new home! ^KH ...

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Fantastic experience start to finish.

  • Jonathan R.
  • Verified HomeBuyer
  • March 10, 2026
  • NEW BRAUNFELS, TX

We would like to thank Derek for all the help he gave us throughout this entire process. From the moment we met him and he showed us the Mesilla model to the very end, he was incredibly helpful, kind, and patient. He even offered snacks to our two girls and encouraged us to take our time while looking at the model and the corner home we ultimately purchased. Derek was so personable and genuinely pleasant to work with. His professionalism and family oriented approach is one of the reasons we decided to go with Centex. Every single person that met throughout the buying process was fantastic. We ...

Centex Homes responded:
Thank you for sharing your experience. We’re thrilled to hear Derek made such a positive impact throughout your homebuying experience! His kindness, patience, and family-oriented approach truly reflect the experience we strive to provide. Thank you for choosing Centex and welcome home! ^KH ...

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Best Experience!!

  • Miguel Z.
  • Verified HomeBuyer
  • March 04, 2026
  • Conroe, TX

Everything has been great thus far, great built and amazing community.

Centex Homes responded:
Thank you for sharing! We’re so glad to hear everything has been great so far and that you’re enjoying both the quality of your home and the community. We wish you many happy years ahead! ^KH centexhomes

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

I dealt with Pulte Homes, and it was a good experience

  • Joseph Z.
  • Verified HomeBuyer
  • March 04, 2026
  • Myrtle Beach, SC

Dealing with Pulte mortgage was a pleasure as the entire staff were friendly, knowledgeable and professional. Same dealing with Pulte Insurance, friendly knowledgeable and experienced staff. Both the mortgage and Insurance portions of Pulte were awesome and if it stopped right there my ratings above would be all 5's.. However, I don't share the same feelings about Pulte Financial. There were 2 employees there who were friendly, knowledgeable and professional but there was 1 without mentioning names who was completely the opposite to the point I almost decided to conceive with the purchase and ...

Centex Homes responded:
Thank you for taking the time to share your detailed feedback. We’re glad to hear you had a positive experience with Pulte Mortgage and Insurance, but we’re very sorry to learn about your concerns regarding Pulte Financial and the frustration it caused. That’s not the level of service we aim to provide, especially during such an important process. We'd like to learn more about your experience, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH ...

Total Score 3

Quality 5

Trustworthiness 5

Responsiveness 3

Lester

  • Lester S.
  • Verified HomeBuyer
  • March 04, 2026
  • Forney, TX

My experience with Centex from the start was a dream come true. Every one is very well informed they’re just the best people to have make your dreams come through

Centex Homes responded:
Thank you for taking the time to share your feedback. We’re thrilled to hear your experience with Centex felt like a dream come true and that the team made the journey so positive! We truly appreciate you choosing us to help bring your dream home to life. ^KH centexhomes

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Lisa

  • Lisa W.
  • Verified HomeBuyer
  • March 04, 2026
  • Temple, TX

It was a good buying experience!

Centex Homes responded:
Thank you for sharing your feedback. We're so glad to hear that you had a positive homebuying experience! It's wonderful to know that Lisa was helpful and responsive throughout your process. Enjoy your new home! ^KH centexhomes

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Dream Home

  • Sonia R.
  • Verified HomeBuyer
  • February 10, 2026
  • San Marcos, TX

Working with Jeff was an absolute pleasure! His deep understanding of market trends and the real estate industry helped us make informed decisions at every stage. If you are in the market for a new Centex home Jeff is your guy. We also had an excellent experience working with our construction manager Blake on our new home. From start to finish, he was professional, responsive, and genuinely cared about the quality of the build. Communication was clear and consistent, questions were always answered promptly, and any issues that came up were handled quickly and thoroughly. Building ...

Centex Homes responded:
Thank you for taking the time to share your feedback. We’re thrilled to hear that Jeff and Blake provided knowledgeable, responsive, and attentive support throughout your homebuilding journey! It means a lot to know their professionalism and commitment made the process smooth and reassuring. We truly appreciate your recommendation and thank you for choosing Centex! ^KH ...

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Get a great rate

  • Anonymous
  • Verified HomeBuyer
  • February 10, 2026
  • Maricopa, AZ

It helped that Pulte has all the people you need throughout the buying and closing processes.

Centex Homes responded:
Thank you for sharing your feedback. We're so glad to hear that you had a positive homebuying experience with us! It's great to know that you felt our processes were smooth and seamless. Congratulations on your new home, enjoy! ^KH centexhomes

Total Score 4

Quality 5

Trustworthiness 5

Responsiveness 5

Review

  • John P.
  • Verified HomeBuyer
  • February 10, 2026
  • Boerne, TX

Everything so far has been an excellent experience

Centex Homes responded:
Thank you for sharing your feedback. We're delighted to hear that you have had an excellent experience with us! Congratulations on your new home, enjoy! ^KH centexhomes

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Great buying experience with Centex

  • Dena M.
  • Verified HomeBuyer
  • February 10, 2026
  • Durham, NC

Buying a new home can be very stressful but Centex made my experience almost stress-free. It started with the sales person Delante, who was very helpful with getting me the terms that worked for me. Then Adam, the construction manager explained everything about the house and made himself available for questions and/or concerns. All-in-all, I felt well taken care of throughout the entire process.

Centex Homes responded:
Thank you for sharing your experience. We’re thrilled to hear Delante and Adam helped make the process smooth and nearly stress-free! It means a lot to know you felt well taken care of from start to finish. Thank you for choosing Centex and welcome home! ^KH centexhomes

Total Score 5

Quality 4

Trustworthiness 4

Responsiveness 4

Not good

  • Ibanga E.
  • Verified HomeBuyer
  • February 10, 2026
  • Lake Elsinore, CA

My solar system is still not working. I moved in and the heater was not working. The rails in the masters bedroom is not strong enough to hold heavy clothing.

Centex Homes responded:
Thank you for sharing your feedback. We're sorry to hear about your experience since moving into your home. We'd like to escalate your concerns to our leadership for their review, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...

Total Score 3

Quality 2

Trustworthiness 2

Responsiveness 3

Good

  • Ramchand L.
  • Verified HomeBuyer
  • February 05, 2026
  • Lehigh Acres, FL

The house was priced a little high

Centex Homes responded:
Thank you for sharing your feedback. We'll share your comments with the appropriate team as we're always looking to improve. ^KH centexhomes

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Ma

  • Ma D.
  • Verified HomeBuyer
  • February 05, 2026
  • Durham, NC

We had a great experience,but the house how it was built i think the materials are low quality. We just move in 1 month ago and we see holes and screws popping out from the walls

Centex Homes responded:
Thank you for sharing your feedback. We're very sorry to hear about your experience since moving into your new home. We'd like to escalate your concerns to our leadership for their review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH ...

Total Score 4

Quality 3

Trustworthiness 4

Responsiveness 4

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