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Centex Homes Reviews

What Homeowners Have to Say About Centex Homes.

Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3243 homeowner reviews to learn why they are the right team to build your new home.

Centex Homes

has 4.2 out of 5 stars overall

3243 Reviews

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Responsiveness 4.1

Customer Reviews

Heather was awesome, gave us info needed and of course the signing at the office was fast and got our keys right away

  • Enedina A.
  • Verified HomeBuyer
  • February 05, 2023
  • Crowley, TX

Most important is to have a good realtor, Elizabeth was mine, she was awesome, introduced us to Jordan the sales manager, he was very nice and answered all our questions, we also met Dallas the construction manager, he really was great at giving us updates on Our new home, so glad we went with a new build, best decision ever

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fast, Easy, Thorough and Convenient

  • David M.
  • Verified HomeBuyer
  • February 05, 2023
  • Ashville, OH

The entire team from sales to move-in made it so easy. We had the keys in hand only 3 weeks after we signed; that is the fastest ever for us. Our walk-thru revealed no repairs needed prior to move-in. This is our third Pulte/Centex home purchase and I would highly recommend this builder as being top notch for value.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Minor teething troubles

  • Terence R.
  • Verified HomeBuyer
  • February 04, 2023
  • Seguin, TX

In general, the house is very nice and seems to be good value for the money. There have been some minor 'teething troubles', most of which have been fixed. We got the impression they were trying to finish a bunch of houses and get them sold before the end of the year and the hurry shows in some of the finish details. As I said, most of these have been fixed but it's a bit disappointing to have to go through the process of getting them fixed.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Ok

  • Juan R.
  • Verified HomeBuyer
  • February 03, 2023
  • Forney, TX

Overall good experience great builder and great sells person that we had. They have great customer service . Just not happy with the workmanship on the concrete. The driveway was poorly made and they said it was up to the standards. It doesn't look like a new drive way. Very cheaply poured. And paint is very cheap and if it scuffs. You can't clean the paint if you clean the scuff the paint comes right off. Some issues were addressed but the ones I am noting were up to the standard. Still haven't received my oven. There is paint splatters on various parts of the vinyl flooring. We had to deep ...

Total Score 3


Quality 2

Trustworthiness 5

Responsiveness 2

Very responsive

  • Anonymous
  • Verified HomeBuyer
  • February 03, 2023
  • Willis, TX

Pulte is very responsive to the customer and we greatly appreciate it! Build quality is probably dependent on the contractors hired. For our lot, rain water doesn't drain well, so parts of the lawn feels like a swamp with standing water. Overall, a good experience though, thank you.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Phil

  • Phillip B.
  • Verified HomeBuyer
  • February 03, 2023
  • Parrish, FL

Make sure to check interior painted walls after we moved in we found several paint runs. Also check finish work in master shower by window

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

great

  • Anonymous
  • Verified HomeBuyer
  • February 03, 2023
  • Maricopa, AZ

they have to find out on their own.

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Great Team

  • Kathleen K.
  • Verified HomeBuyer
  • February 03, 2023
  • Magnolia, TX

The Sales Counselor and Builder Manager were very good at answering my questions, keeping me informed and responding to my concerns. It helped streamline the process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

In overall the construction is good

  • Karina R.
  • Verified HomeBuyer
  • February 03, 2023
  • Auburn, GA

I have experienced good response from team. I think the company can improve the finishing details for walls and flooring.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 5

Great House

  • Jose F.
  • Verified HomeBuyer
  • February 03, 2023
  • San Antonio, TX

The process with Centex it was very easy , faster and always with good communication, Michelle my sales representative it was always pending of the process, at the someway Mark the Building manager In the financial department Aaron was the perfect person to may this job , always try to get the operation to the ending, Very Happy in the Centex community

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Job rushed and quality suffered

  • Anonymous
  • Verified HomeBuyer
  • February 03, 2023
  • North Port, FL

I appreciated the communication throughout the build and understand Hurricane Ian throwing a monkey wrench into an already complicated supply chain, but I do understand the motivation to lie to me. Making arrangements to live while the build was completing would have been easier if I was told the truth instead of trying to make me feel better with overly aggressive time lines. We all knew it was going to take three times longer than I was told, so what is the motivation to lie to me? Finally, we had concerns on the finish of the walls and paint that we were instructed were normal finishes for ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 4

It's was okay with the builder

  • Anonymous
  • Verified HomeBuyer
  • February 03, 2023
  • Forney, TX

The Centex home builder is the best

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Review

  • Bryan R.
  • Verified HomeBuyer
  • February 02, 2023
  • San Antonio, TX

Having pipes leak causing water damage. The thermostat goes down to 40 degrees without being touched. There are dips under the carpet. Door stoppers are needed. Lights are flickering. Going from dim to bright.

Centex Homes responded:
Hi Bryan, we apologize that we haven't been living up to our promises and we'd like to assist with some of these unresolved items. Please don't hesitate to email us at customersupport@pultegroup.com so we can help! Be sure to share a brief summary of your concerns, along with your contact information. ^TP ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Happy!

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2023
  • Wesley Chapel, FL

Nice homes! Good quality! Happy with my purchase.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Lack of accountability with the warranty department and low end contractors with no integrity

  • Brandon B.
  • Verified HomeBuyer
  • February 02, 2023
  • Jarrell, TX

I closed over a month ago and have the same issues i had before closing. They told me we will get all this taken care of and even wrote up a form we both signed and told me within a week it will be done and its been over a month and I have been no showed several times and now just getting blown off with no help. Just need some accountability to keep checks on people

Centex Homes responded:
Hi Brandon, thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Once loaned approved everything moved along with great efficiency

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2023
  • Princeton, TX

Being organized and flexible with the Centex builder and loan team helps facilitate the process.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Eric and Ed are fabulous!

  • Lynne S.
  • Verified HomeBuyer
  • February 02, 2023
  • San Antonio, TX

Everyone is super understanding and knowledgeable!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Fabian R.
  • Verified HomeBuyer
  • February 02, 2023
  • San Antonio, TX

Very helpful and great overall experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2023
  • Katy, TX

Centex home put me onto pulte mortgage to use as a lender who were very misleading and deceptive. When asked for a refund it took 4 months to receive my money back for appraisal and credit being ran. The centrex office wasn't very helpful in how tonresolve this issue and said they'd take it out of the closing cost which didn't happen. The builders themselves have been very helpful and have come by to fix things that weren't quite right or missing without a problem and have been the best part about the process

Centex Homes responded:
Thank you for letting us know about these issues. We have shared your feedback with local leadership and if you'd like to discuss your experience with us, please don't hesitate to contact us at customersupport@pultegroup.com. ^TP centexhomes

Total Score 2


Quality 4

Trustworthiness 1

Responsiveness 1

Communication is good and fast response.

  • Shubha S.
  • Verified HomeBuyer
  • February 02, 2023
  • Haslet, TX

Overall experience is good, worth buying a house with Centex. Good builder, good price

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

great

  • David T.
  • Verified HomeBuyer
  • February 02, 2023
  • Spring, TX

I have good experience, I am satisfied

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

There is room to improve.

  • Ahmed S.
  • Verified HomeBuyer
  • February 02, 2023
  • Princeton, TX

Because of the market trend, although Centex reduced prices of the homes that were to be delivered in Dec 2022 but they also reduced the quality of the electronic items they gave us and looking at bathrooms, living room it tells me that they tried to do cost cutting in quite a few places. The Eletrical Range, Dishwasher thats given to us looks to be open box as they both have issues opening and closing doors/drawers and the logo is half cut.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Great customer service

  • Huiqing J.
  • Verified HomeBuyer
  • February 02, 2023
  • Fuquay Varina, NC

The customer service is great. They address to each individual needs.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Glad we stayed the course

  • Sharmiesha C.
  • Verified HomeBuyer
  • February 02, 2023
  • Hockley, TX

The home buying process is stressful at times not going to lie. And although we had some bumps in the road I am so glad we stayed the course. We had a pleasant experience with everyone involved, with the exception of our Loan Consultant, however everyone else really rallied together to try and make up for that shortcoming. Since closing, the customer care team has been wonderful! I have been referring all of my friends and family in search for homes to Centex/Pulte! Just do it! Whatever questions you have ask. Any apprehensions, share them with those working with you during this ...

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Happy

  • Gabriel A.
  • Verified HomeBuyer
  • February 02, 2023
  • Crowley, TX

Happy family!! that’s all matters!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5