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Centex Homes Reviews
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What Homeowners Have to Say About Centex Homes.
Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3243 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Bad experience
- Steven E.
- Verified HomeBuyer
- January 20, 2023
- Murfreesboro, TN
Poor workmanship. Priced to high. Homes are priced a lot lower now. Nothing but lies .The only good thing they have going for them is Scott the project manager.
Centex Homes responded:
Hi Steven, we're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. ^TP ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Our construction manager made our experience better than expected
- Michael G.
- Verified HomeBuyer
- January 20, 2023
- Magnolia, TX
Our construction manager, Johnathan, was just on point with his updates and any questions we had was answered very quickly along with repairing anything we found in a timely manner. The whole team was great.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
It's all in the details.
- Anonymous
- Verified HomeBuyer
- January 20, 2023
- North Port, FL
Centex builds a solid home with beautiful attributes but fails to "finish" their build with the polish that is needed to make a new home look and feel like a new home. We were told these are not custom-built homes but neither was the last new car I purchased which was delivered with all of its hardware attached, was shiny and new with no blemishes and didn't require dozens of technicians to repair build faults. For this reason, we feel their final workmanship and overall finish quality is unacceptable and leaves much to be desired. We will say they are very responsive to the many warranty ...
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
MR
- Kehinde A.
- Verified HomeBuyer
- January 20, 2023
- San Antonio, TX
customer service not helpful. they promise to get back to you but they never do. Very quick to use or say 'not under warrantly' as a safety blanket, without waiting to listen to what the concern are. My construction manager cody was the only good thing that happened during the buying process. The sod(grass) is no good at all and is not covered in the warrantly. I am just learning to adapt to the new home and having no help from customer service.
Centex Homes responded:
Hi Kehinde, we were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP ...
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
It was good within reason
- Anonymous
- Verified HomeBuyer
- January 20, 2023
- Conway, SC
It was good within reason, they’re pushy with the timelines when they want you to do something but loose on the timing when you want something. The house is built well, but some of the finish work falls short
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 3
Review
- Anonymous
- Verified HomeBuyer
- January 19, 2023
- Forney, TX
It's was great and smooth process along the way. Alot if perks
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Buyer's Agent and Contractor
- Laneese G.
- Verified HomeBuyer
- January 19, 2023
- Alvin, TX
Both Brad and Dennis made my home buying process a dream come true, and we love our new home! Both gentlemen valued my concerns and helped in any way possible. Could not have asked for a better sales team than the one at Pulte Homes! Thank you all so much!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Happy with quality of house.
- George C.
- Verified HomeBuyer
- January 19, 2023
- Hockley, TX
We are very happy with the house
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Buying experience
- Anonymous
- Verified HomeBuyer
- January 19, 2023
- Conway, SC
The overall experience was fine. The mortgage process was a very smooth process and the people that I worked with were excellent.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Smooth and professional process
- Adriana C.
- Verified HomeBuyer
- January 19, 2023
- Buckeye, AZ
Would highly recommend, everyone was friendly and professional to work with.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Loan officers
- Jerry B.
- Verified HomeBuyer
- January 19, 2023
- Murfreesboro, TN
Very stressful paperwork had to be sent numerous times and monthly payment and interest rate were not locked in immmefiately they kept changing customer payment amount
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 5
The property/project manager is top notch and very responsive to any concerns and issues.
- Cary W.
- Verified HomeBuyer
- January 19, 2023
- Summerville, SC
This my third occasion having a new home built and this is my best experience since 1989. All discrepancies, if any, have been attend to. The builder seems to be quite thorough.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Great new Pulte move-in-ready home
- Anonymous
- Verified HomeBuyer
- January 19, 2023
- Myrtle Beach, SC
We bypassed having to, or being able to, make any of the option choices. We have only found a few minor iss and, so far, ALMOST all of them have been handled promptly. We have been in the house for only one month, so still getting used to it, and the area.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
great experience
- Raghu V.
- Verified HomeBuyer
- January 19, 2023
- Raleigh, NC
very professional and closed all items on time
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Buying experience fine, but need to focus on finer details
- Collin G.
- Verified HomeBuyer
- January 19, 2023
- Haslet, TX
Overall, it was a good buying experience and up to this point the core structure/ home appears good but as we have settled in we have notice a lot of little things that your eyes aren't drawn to during walk throughs. Additionally, we continually voiced concern about the lawn and didn't get it fixed before hand, I think they honestly used a terrible and cheap lawn provider who didn't do a good job. Overall, felt the price was too high but that's probably a sign of the market and times. They were able to offer a last minute discount but in my opinion it was still overpriced from there but ...
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
Overall good experience.
- Anonymous
- Verified HomeBuyer
- January 19, 2023
- Thonotosassa, FL
Neal was amazing. He took the time to answer all of our questions. Overall good experience.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Buying a home.
- Anonymous
- Verified HomeBuyer
- January 19, 2023
- Bethlehem, GA
The experience was good overall.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good neighborhood
- Anoop N.
- Verified HomeBuyer
- January 19, 2023
- Leander, TX
Summerlyn West is a good neighborhood located closed it 183A highway. The prices in this house are relatively cheaper when compared to other nearby communities.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Great
- Juan T.
- Verified HomeBuyer
- January 19, 2023
- Clermont, FL
Great work, recommend to another peoples
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
JB
- Dodiomon O.
- Verified HomeBuyer
- January 19, 2023
- Princeton, TX
Very Good experience, specially with the sales management team. Centex should be the first choice when shopping for houses.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Workmanship
- Gabrielle W.
- Verified HomeBuyer
- January 19, 2023
- NEW BRAUNFELS, TX
We had a great experience. I wish the quality of workmanship was better. The field manager, Brandon, has been attentive and helpful through the whole process.
Total Score 4
Quality 2
Trustworthiness 4
Responsiveness 4
Feedback
- Ajal P.
- Verified HomeBuyer
- January 18, 2023
- Magnolia, TX
Started out positive, but didn't always get my questions answered. Even after replying to emails and asking. And then once home was closed upon have not received level of support needed when needing issues fixed. Still have many that were never taken action on and was told moving forward to wait until 10 month check-in. What about what was submitted prior not getting resolved? Just wait until 10 months I guess.
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 1
Second home...
- Bruce Z.
- Verified HomeBuyer
- January 18, 2023
- Lakeland, FL
This is a second home for us!! It was built during Covid which slowed the process down!! It cost a lot more money than we were anticipating!! Interest rates took a big jump during the process!!
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Great staff
- Michele P.
- Verified HomeBuyer
- January 17, 2023
- Lebanon, TN
Everyone I worked with was great. They were able to answer any questions. When we couldn’t get internet service when we first moved in they set us up with a hotspot to use until internet became available. My one complaint is none of the cabinet doors or drawers come with “pulls”. Also the entire house came with “flat” paint which scuffs too easily and is hard to clean up. I wish they would have used a satin finish instead.Our head builder Mike and selling agent CJ have been amazing to work with allowing me to change closing date without penalty and keeping me informed of the building ...
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Great!
- Chaquoya M.
- Verified HomeBuyer
- January 17, 2023
- Magnolia, TX
Our experience was great and everything was explained in great detail. Everyone had a lot of patience’s with us and our home is built perfectly. I couldn’t have asked for a better team.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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