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Centex Homes Reviews
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What Homeowners Have to Say About Centex Homes.
Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3243 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Recommend getting home inspection for all stages of the build.
- Richard M.
- Verified HomeBuyer
- January 15, 2023
- Converse, TX
Disappointed in the quality and workmanship for the price. Fit and finish is very poor.
Total Score 4
Quality 2
Trustworthiness 2
Responsiveness 4
Cypress cay . Good experience
- Diana C.
- Verified HomeBuyer
- January 14, 2023
- Kissimmee, FL
I liked to be informed about the process of building. This home is for rent. I hope to achieve it soon
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Wish they were more honest
- Anonymous
- Verified HomeBuyer
- January 14, 2023
- Leander, TX
Wish they were more honest
Centex Homes responded:
We're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com with a brief summary of the situation, along with your contact information. ^TP
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Disappointed, my brand new home has so many flaws
- Marny W.
- Verified HomeBuyer
- January 14, 2023
- Van Alstyne, TX
Still have several open issues 45 days after close. I believe that all my open issues will be address eventually
Centex Homes responded:
Thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP ...
Total Score 2
Quality 1
Trustworthiness 3
Responsiveness 3
Horrible
- Daniel K.
- Verified HomeBuyer
- January 13, 2023
- Wesley Chapel, FL
Horrible. Nothing completed . Missing things. Was told will put in workorders. Made appointments. Never showed..
Total Score 3
Quality 3
Trustworthiness 1
Responsiveness 2
The builder was very helpful
- James B.
- Verified HomeBuyer
- January 13, 2023
- MARANA, AZ
The whole process from start moved along very smoothly
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Homeowner
- Anonymous
- Verified HomeBuyer
- January 13, 2023
- Buckeye, AZ
Since the pre-closing walkthrough, I noticed a lot of items were really low quality and very poor workmanship. I addressed those items, specifically the carpet and carpets padding and the wood strip that keeps it affixed to the corners. Nails were sticking out around the edges, making it a hazard for residents walking barefooted in their own home. I brought up the concern very clearly but nothing was done about that. The toilets installed in this properties are a joke. The amount of water dispensed with each flush is DEFINITELY insufficient to flush normal levels of waste, let alone any ...
Centex Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP ...
Total Score 1
Quality 2
Trustworthiness 2
Responsiveness 1
Chaotic
- Justin C.
- Verified HomeBuyer
- January 12, 2023
- Hebron, OH
Purchased a home from Pulte/Centex - 4 months before closing. Craftsmanship was poor in multiple areas at “final walkthrough”. I feel the house should be completely finished with all errors corrected before “final” review. However, 100+ pieces of blue tape were everywhere with defects in cabinetry, warped walls, etc. We were given the “official” closing date 7 days prior to signing documents and receiving keys (moving from 3 hours away with moving trucks). Work to fix all errors didn’t occur in time which caused a chaotic mess and delayed closing. Of course we had our 2 children and full ...
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 4
very kind and professional team on each part of construction process
- Andrzej B.
- Verified HomeBuyer
- January 12, 2023
- North Port, FL
Our Florida dream home purchase and building process was very good and smooth experience design, construction, quality meet all our expectations, professional team with perfect building method and cooperation, recommended very well
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not what I expected
- Anonymous
- Verified HomeBuyer
- January 12, 2023
- Bethlehem, GA
I had high hopes for my new home purchase but have identified several areas where Centex cut corners. The paint feels like chalk and there are areas in the construction where they attempted to 'fill in' chipped drywall with plaster and it is very noticeable. Not to mention the fact that the floor on the 2nd level squeaks in multiple rooms. I submitted a service request 1 week ago mentioning these issues (and others) and still no response from the builder. Bummer
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 1
I recommend centex for home buying
- Rizwan A.
- Verified HomeBuyer
- January 12, 2023
- Crowley, TX
It was my first home buying experience. Though I was new to this, centex personnel has provided all the info and education regarding home buying. I suggest all the new buyers to trust centex in home buying.
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 4
Grat experience with Centex. Highly recommended
- Gregory K.
- Verified HomeBuyer
- January 12, 2023
- MARANA, AZ
The experience was pain free and the home was everything I hoped for
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The Quality, Workmanship and Promises were all BAD
- Thomas C.
- Verified HomeBuyer
- January 12, 2023
- Spring, TX
Poor Craftsmanship, Builder trying to cost save on items that were utterly ridiculous, Response time with and electrical issue was poor, Concrete work sucks, Inside bath and electrical fixtures are poor, unpainted garage without opener is cheap to say the least, Paint specs all over the floors and carpet were just a sign of non-caring and untidy painters, Kitchen cabinetry is cheap and footboard came off, outside fence was coming apart due to missing the nailing to the cross boards, Small crack in bathtub but not worth tearing apart bathroom to replace it, Pad outside back door barley is bi ...
Centex Homes responded:
We're incredibly disappointed to hear that you aren't satisfied with your experience and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^TP ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Frienldly and Enjoyable
- Anonymous
- Verified HomeBuyer
- January 12, 2023
- Murfreesboro, TN
Overall, we have had a great experience! We enjoy our home, the location, and the amenities, such as a park and walking trails. All of the Centex employees have been wonderful to deal with. However, we are disappointed in the number of large property management companies who have been allowed to buy up the entire neighborhood. Unfortunately, this means we do not have long-term families in the neighborhood. Hopefully, centex will consider families when selling the homes that remain unsold.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
1st time home buyer here
- Marcus J.
- Verified HomeBuyer
- January 12, 2023
- TOLLESON, AZ
Overall was a smooth and easy experience take this from a first time home buyer, I thought I would have lost my mind but I did it without a drop of sweat . The home is in great shape and everything is working well.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Detalles en la casa
- Francisco R.
- Verified HomeBuyer
- January 12, 2023
- Clermont, FL
Detalles en la casa , que se informaron más de 30 días y todavía no hay respuesta .
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 2
Superior
- Jason M.
- Verified HomeBuyer
- January 12, 2023
- North Port, FL
Efficient,easy, and would always answer any questions in the process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Neutral experience
- Aashay T.
- Verified HomeBuyer
- January 12, 2023
- Leander, TX
The construction crew and sales manager were great. Quality of material and working on mortgage could have been better
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Great Experience!
- Tanisha d.
- Verified HomeBuyer
- January 12, 2023
- Crowley, TX
As a first time homebuyer who had been searching for a couple or years, it was refreshing to see a builder that took the time to keep us updated and take care of us. We were made aware of what was going on, every step of the way. And due to the market declining, they even gave us a discount! I don't think I've ever heard of another builder doing so. It was very much appreciated! I understand this area is not as high demand, and profits needs to be made, but it would be nice to have a small park or community area. There's still plenty of land left to do so. I feel it would definitely bring ...
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Excellent customer experience
- Christopher O.
- Verified HomeBuyer
- January 12, 2023
- Bethlehem, GA
Committed to serve clients
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
LOW QUALITY MATERIALS USED
- Anonymous
- Verified HomeBuyer
- January 12, 2023
- Leander, TX
Low-quality paints, Low-quality carpet, low-quality vinyl flooring.
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 3
Great Experience
- Ella B.
- Verified HomeBuyer
- January 12, 2023
- Katy, TX
Adriel was a pleasure to work with. He was knowledgable, responsive and an all around nice guy. He was always and still is available for any questions I had during the process and after we purchased the home. We love our new home!!!!! Thanks Adriel.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Home Repairs
- Paul D.
- Verified HomeBuyer
- January 12, 2023
- Houston, TX
I am having a difficult time getting responses for service requests regarding issues found in the home.
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 1
My family bestbuy and happiness.
- Jose G.
- Verified HomeBuyer
- January 12, 2023
- Spring, TX
Thank you very much, everything was excellent, you guys made my family and me, so happy .
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Still have pending items that weren't completed at closing.
- Andrew A.
- Verified HomeBuyer
- January 12, 2023
- Parrish, FL
Still have pending items that weren't completed at closing. Have scheduled contractors but no one ever shows up. The one contractor that did show up didn't call ahead and so we werent ready for them that day. Have been changed to 3 different reps in 1 month. This is a bit insane, slightly unethical, and I wish someone would step up and take responsibility for the fact that our supervisor was fired the week we closed, we have unfinished work all over, and no one has been a leader to follow through with the commitment to complete these items in a few weeks.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 1
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