Centex Homes Reviews

From Start to Finish the experience was good.

Pulte helped me and my wife with the process of buying our home from start to finish and they were available to help us with all of our questions all of the time. Our builder Shawn always updated us of the progress of the house and did always sent us pictures of the updates and did explained the process at the end when house was finished.

While the home is nice, we are starting to find minor to major issues which I will not type here. I will say that if I had to do it again I would get a home inspector before signing off on the final home inspection.

Nice home for the price

The beginning of the building experience with Centex was less stressful than the end. We had to rush to make design choices as it was a spec home and they had already started the building process. The sales rep, Ryan, was kind and helpful when he could be. Throughout the build process we had construction managers change about 3x and none of them were proactive in reaching out to provide updates on the home progress. We were out of state and was expecting better service as we heard from others who went through this process previously. As we were about 6 weeks away from close, we were in the state and able to visit the house more often. I pointed out things that were wrong or done poorly, but was told the little things would be fixed by the new home orientation (which was 4 days before closing) or closing. I expressed my concern with that as I was worried that they wouldn’t have enough time to address all of the blue taped items in time for closing. We get to the new home orientation for blue tape- spent almost 6 hours going through the house with the blue tape to identify issues. We get to closing and they simply removed a lot of the blue tape without actually addressing the issues. The cleaners actually put additional holes in one of our doors and some walls after we closed and they barely cleaned the house- to be fair the power went out later in the afternoon due to a storm, however, they never came back. We have been going through the process to still have these things corrected now 6 weeks later. Since living in the house we have identified even more issues- walls not being straight (discovered when we went to add a wall to convert a dining room into an office and the opening was not equal), uneven flooring over the concrete slab, drywall not being completely filled in as there are little holes on the walls in several rooms (the paint they chose hides it very well unless you are looking from certain angles), nails sticking out along the trim of the carpet- which we are told that is normal for them to install the tack upwards and we would just hammer them down when we feel it, gaps in the carpet along the baseboards, and so much more. I have several family members looking to move to this area and build, but rest assured they will not be using any of these companies from Centex/Pulte. It is very disheartening especially when spending over half a million on what we wanted to be our forever home, that they couldn’t even have basics of straight walls completed. Their version of quality work is very poor. ... More

The overall homebuying experience was great. No complaints there. However, once I closed and moved in to my new home it was near impossible to get anyone on the phone that could actually resolve my issues. Then, the information that I did receive was insufficient or completely wrong. I have been in my home for 3 1/2 months and continue to receive the run around. Each representative I speak with passes the buck and no one seems to have the answers or want to assist. So, if you value a community with representatives that actually respond and care about your concerns, look elsewhere.

I had a perfect location and the price of the premium lot did not go up that much which I am thankful for. However, I'm a little disappointed that I didn't have much options to buy my dream style/design home, so I just kept my first priority which is the location. I appreciate the incentives which a lot of builder/lender have similar offer.

The rooms are so pretty and big

Wouldn’t recommend. Poor experience for my first home

Chid and Brian has helped us along the way…if there is an issue with something involving the home then they respond has soon as possible

My overall experience was very pleasant.

My construction manager has not responded to my requests promptly..

Ryan was (and still is) very helpful and responsive throughout the whole process. We are very satisfied with the service we received and very much enjoying our first home so far!

Juan Pablo was easily the best part of our experience. We had heard dreadful stories of people dealing with builders, but JP exceeded our expectations. He walked us through each part of the process and was always available for questions/ concerns.

Very good subdivision..I love it,the houses are very homey..the landscaping in the area is superb. Myra and Cody are very knowledgeable in their work and with good customer service ..

Stephen was on top of all issues and addressed concerns in a timely manner. Every after we moved in!

Fast and easy home buying process. Great first family home we have ever bought and couldn’t complain about anything so far.

Overall the craftsmanship is good. The time it took them to finish was appropriate and on time. Small blemishes but I'm not that picky. But I can see them needing to get this right in the future.

Instead of downsizing to a small beautiful ranch I feel like I have moved into a section 8 living house. My issues have been with dry walling, paint issues, seems like they used the cheapest paint and only put one coat, front door not sealed properly, back door was letting rain in, calking issue, HVAC issue, faulty smoke detector, plants that were dead in the front. The list goes on and on. I feel like I made a big mistake in buying this home. needless to say, I am very upset.

Brittney, our sales agent was great! She was extremely helpful and always responded to us with any questions or concerns we had during the building and buying process. Jake was our construction manager and also took time to help us with any questions we had throughout everything. They both had wonderful customer service and it made this process much easier than expected! Thank you! Also, the house is beautiful and exactly what we wanted :)

Great experience , worked very hard to please me and my family

Builder rep brian extremely helpful. Misti from pulte morgage was a life saver

Landon provided excellent communication throughout the build process. He provided an update each week on the progress of my home, be it good or bad. So I never questioned what was going on with the home and I didn't have to make a drive out to the house (almost an hour away) to check on progress. Hayley was also great in communicating - quickly responding to to all of my questions (even when I asked the same question multiple times ;-)). Couldn't have asked for a better team to work with.

The house was well built and the interacting with the builders was great as well.

My experience to buying my first home was a breeze. Centex homes worked with me so well to insure that I got to my final step of getting my keys. I love the home and I’m enjoying its comfort. Def would recommend Centex for anyone who is in the process of buying a home.