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Centex Homes Reviews
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What Homeowners Have to Say About Centex Homes.
Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3243 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Closing
- Stephanie B.
- Verified HomeBuyer
- November 03, 2022
- San Antonio, TX
Construction people gave timely updates on build progress and the mortgage people at the closing office were really nice.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Not so great
- Prudhvidhar M.
- Verified HomeBuyer
- November 03, 2022
- Fuquay Varina, NC
They are not responsible and not talking any accoutable only my bulider is responsible
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 2
Home review
- John K.
- Verified HomeBuyer
- November 03, 2022
- San Antonio, TX
Workmanship can get better, there was a lot of areas that were different measurement such as windows. Several doors had large gaps on the bottom. The huge one for me was that there was no blinds at all in the home, it is very hard to find the all the measurements. there are over 10 windows in the home.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Great buying experience!!
- Naresh N.
- Verified HomeBuyer
- November 03, 2022
- Aubrey, TX
As a first time home buyer, my experience was amazing. Whole process was seamless and on time. The house is great for the amount paid. I am happy with the builders and the administrative personnel. Everyone was professional and courteous throughout the whole process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Improvement Required
- Anonymous
- Verified HomeBuyer
- November 03, 2022
- Wesley Chapel, FL
The financing service was not accommodating, after purchase the home required many improvements that have taken too long to correct . Construction is less than optimal.
Centex Homes responded:
We're disappointed to hear this, but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. If you have additional thoughts you'd like to share, we're always listening at customersupport@pultegroup.com.
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 2
Why don't I have a spicket in my backyard?
- Anonymous
- Verified HomeBuyer
- November 03, 2022
- San Antonio, TX
The home ostelf is nice and, if made with care, would have been a great home. Unfortunately, I was not given any spicket for the backyard, the floors creek, and laying down the sod was shoddy. Make sure you notice as much as you can before closing because after you do, good luck getting something worked on.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 2
Love My Home
- Charles V.
- Verified HomeBuyer
- November 03, 2022
- NEW BRAUNFELS, TX
The final version of our home is great! It was a long process but worth the wait. I was sad to see some workmanship issues. Felt like they cut corners at times. House was not really ready at close in my opinion. Staff and project manager have been exceptionally good at making things right.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Terrible first home experience continued
- Tanner C.
- Verified HomeBuyer
- November 03, 2022
- Leander, TX
Unnecessary arguments over move in dates, for a new home there was quite a bit of things that needed to be addressed. Outside of the blatant flaws that was all over the home, the first night my decorative piece on the top of the blinds fell on me in my sleep, there was blue masking tape on my ceiling that I can’t reach, no seal for my shower to the floor, my towel rack in my master bathroom wasn’t screwed in completely resulting in damage now in my bathroom from it scraping, the workers around my home have zero respect. The portal potty is right up against my driveway when they could easily ...
Total Score 1
Quality 3
Trustworthiness 3
Responsiveness 5
Disappointed
- Sai G.
- Verified HomeBuyer
- November 03, 2022
- Aubrey, TX
Overall a cheap quality home. Everything in the home is basic and nothing is of great quality. Centex employees over promise and under deliver. I would never go for Centex again
Total Score 4
Quality 2
Trustworthiness 3
Responsiveness 2
Good quality for starter home
- James W.
- Verified HomeBuyer
- November 03, 2022
- Van Alstyne, TX
Our sales person and construction manager were great. Overall the house is fine, my only complaint is about the paint used. It’s a flat paint (which we weren’t told a difference as first time buyers) so it’s impossible to clean, we’ll have to repaint the house which is unfortunate to think about when you just move in. Otherwise it’s great.
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Gio
- Anonymous
- Verified HomeBuyer
- November 03, 2022
- Raleigh, NC
Diandra was fantastic and reliable
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Needs to be corrected.
- Darlene S.
- Verified HomeBuyer
- November 03, 2022
- Shelbyville, KY
Still waiting for the external trim problem to be replaced. It has sharp corners that will cut someone's hand and quality of workmanship poor. I addressed this with Michael again this week. This my 4 or 5 discussion about the problem since before purchasing the house. Someone pretended to adjust the problem by adding large globs of silicone to the sharp corners and rough edged opening that were not turned -in correctly in a professional manner.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 1
Buyer beware
- Anonymous
- Verified HomeBuyer
- November 03, 2022
- Crowley, TX
If I had to do it all again I wouldn’t purchase a home under the centex brand name. The homes are cheap and a lot of corners were cut wen building this home. I am just glad we have the warranty to fix the issues
Total Score 3
Quality 2
Trustworthiness 1
Responsiveness 1
Material Quality is not up to Par
- Anonymous
- Verified HomeBuyer
- November 03, 2022
- Bethlehem, GA
The materials or specially fixtures been used are not of the top quality, i get it, it based on what you paid.. but i was ready to pay the higger price for getting better stuff but i was hushed by saying options are already been selected and can’t make changes to it now. Result is we we’re not happy with the new house. Otherwise people are good and try to work with you in aby regards.
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Regretful
- Filimon F.
- Verified HomeBuyer
- October 29, 2022
- San Antonio, TX
Not the right home if you are fairly meticulous and have a high level of attention to detail. The standards of finish on these homes are unfortunately low, including the final cleaning and especially the hasty caulking throughout. Having not been able to attend the final walkthrough, I was very regretful of my purchase when I did see the home.
Centex Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us or any issues we can help address, we're always reachable at customersupport@pultegroup.com. ...
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 3
Concrete not good quality, wash off easy. We have holes in garage and front door.
- Adel S.
- Verified HomeBuyer
- October 18, 2022
- Hockley, TX
Attic’s are not useful because the house is not built well.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
Great so far
- Rajagopal K.
- Verified HomeBuyer
- October 14, 2022
- Fuquay Varina, NC
Great so far, Ryan and Chad did a great job from marketing side, construction manager Robert did a great job and not much delay in completion and closing, Elizabeth and his team from Pulte mortgage team did a great job in fixing the rate lock..
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Home Buying Experience
- James G.
- Verified HomeBuyer
- October 13, 2022
- Hockley, TX
Our builder Matt was incredible to work with. Very respectful, responsive and informed us all the way through.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 4
Displeased
- William S.
- Verified HomeBuyer
- October 13, 2022
- Houston, TX
We love our home. Dislike the process. Final closing figures was not what was on the actual document. Slow to respond asked for the same documents several times when they already had it. Poor communication between the different departments that should be working together. The bad outweighed the good here.
Centex Homes responded:
We are thrilled that you are pleased with your home. Thanks for taking the time to write this review and let us know how we can improve. We apologize that our communication has not been up to par and will certainly share these comments with our local leadership team. If you have additional feedback, we're always listening at customersupport@pultegroup.com. ...
Total Score 2
Quality 4
Trustworthiness 2
Responsiveness 1
Flooding issues.
- Gustavo L.
- Verified HomeBuyer
- October 13, 2022
- Willis, TX
They do not level the back yard for drainages unless they put the grass, my house did not include grass on the back and since we moved in and weeks prior to closing my yard was flooded and told many times my construction manager and never fix it, it’s been 3 months since we moved in and I still have the same issue and they refuse to fix it. I bought a new “quality” home to not have these issues but it’s been a terrible experience. Warranty guy never contacted me or email me about warranties.
Centex Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with a brief description of your concerns and your address so we can get in touch with you? ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
We were Happy.
- David G.
- Verified HomeBuyer
- October 13, 2022
- Forney, TX
Pulte Homes is a large corporation with many different subsidiary companies. From Sales, mortgage, insurance, builders, and finally Title company employees. All of them were very attentive, courteous, and helpful. The mortgage company reps were especially helpful and eager to try to have us come under their umbrella. One drawback to the constant attention was it was difficult to break away with a different company for any part of the purchase. And, the only somewhat annoying thing, was how many reviews I had to do after it was done. I think this is the third review I have given. So ...
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
zheng
- Jiali Z.
- Verified HomeBuyer
- October 13, 2022
- Auburn, GA
Nothing to say.Everything’s fine.The house hasn’t been moved in yet, but it looks fine now.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Vernon, Alison and Jesse was awesome!
- Charlotte R.
- Verified HomeBuyer
- October 13, 2022
- Forney, TX
I had a update weekly sometimes daily if I was working out of town. Pictures were sent to me, questions were answered no matter what day it was they would text back, then follow up the next day. They explained all the little details of why or what things meant. Still to this day they will answer questions after I have moved in. I have been told that the experience I had with Centex is unheard of with builders. I tell everyone my great experiences I had and have with Centex.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
First-time home buyer experience
- Ms. S.
- Verified HomeBuyer
- October 12, 2022
- Concord, NC
Customer service is great. As a first-time homebuyer, overall experience is great. Only the build quality is much less than the price paid.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 4
North Port Florida house
- Kristy G.
- Verified HomeBuyer
- October 12, 2022
- North Port, FL
Our experience at first was really good as Shawn kept us informed about the house. After we moved in we were told we would have a new house manager, but was never given his number. Shawn said that Scott had been too busy to meet with us, as he is meeting with other homeowners. We are homeowners and he should have met with us. We have lived here almost 2 months and nothing has been fixed on our move in list.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 1
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