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Centex Homes Reviews
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What Homeowners Have to Say About Centex Homes.
Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3243 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Love our home.. BUT
- Anonymous
- Verified HomeBuyer
- October 12, 2022
- Haslet, TX
Builder follow through left a lot to be desired.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Horrible grass
- Corey F.
- Verified HomeBuyer
- October 12, 2022
- BOERNE, TX
The grass that was installed was terrible. Most didn’t have dirt connected to it and is straw now. I mentioned it to the contractor and he said they were switching sod companies that only benefited my neighbors that have really nice sod now.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 3
@Home
- Pamela N.
- Verified HomeBuyer
- October 12, 2022
- Conway, SC
I was and am very pleased with the entire process from start to finish. Cynthia and the entire Centex/Pulte Team were genuine in their intent to help us get into our home without any added stress. They were kind, caring and seemed to always be looking out for our best interest. They for sure built a trust and lasting friendship through the process. I can’t thank them enough for making this move a reality for us.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Good experience.
- Anonymous
- Verified HomeBuyer
- October 12, 2022
- Lebanon, TN
We had a good experience with the Centex Home Buying Experience and the sales individuals were fun to work with.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Multiple issues at closing that delayed it, still waiting for the installation of the home screens.
- Gregory P.
- Verified HomeBuyer
- October 12, 2022
- Wesley Chapel, FL
Closing was delayed multiple days because issues with the CO which cause me yo wait over 5 days after closing to receive my keys! After almost two months after closing I am still waiting for the home screens to be installed… very disappointed overall with the company
Total Score 3
Quality 4
Trustworthiness 2
Responsiveness 2
Jordan, Keith, Bruce
- Ronald S.
- Verified HomeBuyer
- October 12, 2022
- Crowley, TX
Working with Jordan, Keith, and Bruce was great! They were knowledgeable and responsive.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Horrible Experience
- Anthony S.
- Verified HomeBuyer
- October 12, 2022
- Plant City, FL
The poor and lack of communication on what is expected and delivered are to different things. We thought we were getting certain things that wasn't shown but turned out it wasn't even possible. Poor communication with issues doing the building process and many times I had to verify the things that were brought up. If we hadn't stayed on top of things we would have not gotten most of our items correct or right. From door handles, faucets, tiles in bathrooms, pendants and a host of other issues. I would not recommend to any friends or family to buy / build a home with your company period.
Centex Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with a brief description of your concerns and your address so we can get in touch with you? ...
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 2
Great home!
- Alvaro A.
- Verified HomeBuyer
- October 12, 2022
- Alvin, TX
The whole process was seamless and on time. I am happy with the builders and the administrative personnel. Everyone was professional and courteous throughout the whole process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Stay far far far away!
- Anonymous
- Verified HomeBuyer
- October 12, 2022
- Parrish, FL
Will never recommend any Pulte product. Multiple issues involving workmanship, quality of materials, communication, follow up, deadlines, and the list goes on. We are still waiting on multiple items months after closing. If considering building with Pulte….don’t!
Centex Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief description of your concerns and your address. ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Love it!
- Johanna A.
- Verified HomeBuyer
- October 12, 2022
- Lebanon, TN
I was in the market for over a year. Found my great neighborhood and the home I wanted. CJ and Steven were wonderful to work with. They were kind, informative and great to work with! Great experience!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Process
- DeCole R.
- Verified HomeBuyer
- October 10, 2022
- Conway, SC
Overall pleased with the process. Would definitely recommend.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Rough
- Anonymous
- Verified HomeBuyer
- October 10, 2022
- Summerville, SC
Some things like having to rework work that was already completed made the experience sour. Some issues are still on a waitlist to be completed.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 2
I
- Sheila A.
- Verified HomeBuyer
- October 09, 2022
- Conway, SC
If the contractors would do things right the first time and cared about their work then you would get fives all across So many things wrong in my house and it's always a promise coming next week next week never happens It should of been done right the first time I understand things are going to happen, leaving a big drywall hole behind my pedistql sink what a joke so many mess up
Total Score 5
Quality 2
Trustworthiness 2
Responsiveness 2
Wonderful new home
- Sabrina V.
- Verified HomeBuyer
- October 09, 2022
- Spring, TX
The house is great for the amount paid. Very spacious. Very modern.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Had a good experience working with Centex
- Robert J.
- Verified HomeBuyer
- October 08, 2022
- North Port, FL
Although Shawn, our building manager, had his hands tied a lot, I feel he did the best job he could for us. Contractors do seem to be the lowest bidders though. Often not showing up when they say they will. Centex had no contingency plan in place when their HVAC contractors quit on them. This lead to a couple of months delay. Holiday Pools refused to communicate with me about the project. Closing was delayed two weeks because the pool was not complete. This caused us to extend our stay at a local hotel and increased our out of packet expenses. Drywall has several splatters and the ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Heritage Preserve
- Michelle J.
- Verified HomeBuyer
- October 07, 2022
- Conway, SC
We love our new Centex home.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
I love my new home
- David C.
- Verified HomeBuyer
- October 07, 2022
- Van Alstyne, TX
It was a very simple process for this being my first home purchase, and it turned out great.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Built right from the start!
- Samuel N.
- Verified HomeBuyer
- October 07, 2022
- La Grange, KY
In addition to the raw materials used to build our new home, the people at Centex took the time of building as well great relations that foster a sense of safety and value. We truly are grateful for Raeleen, Ben and Michelle and how they were always at hand in answering and resolving all questions and requests. Everything was finished and completed with great quality and delivered with high detail.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
OK and over priced
- Anonymous
- Verified HomeBuyer
- October 06, 2022
- San Antonio, TX
Overcharging for houses that don’t have fans or garage door openers. Then telling me by not putting fans and garage door opener that I’m somehow saving money which is not at all.
Centex Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us or any issues we can help address, we're always reachable at customersupport@pultegroup.com. ...
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 4
It was a journey
- Leonie S.
- Verified HomeBuyer
- October 06, 2022
- NEW BRAUNFELS, TX
It was a journey but Robin kept me informed at all times and was ready to answer questions
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 5
Pulte
- Victor E.
- Verified HomeBuyer
- October 06, 2022
- TOLLESON, AZ
Waiting almost 3 months for minor repairs, I think that’s long enough!
Centex Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief description of your concerns and your address. ...
Total Score 2
Quality 3
Trustworthiness 1
Responsiveness 1
Build Experience
- Anonymous
- Verified HomeBuyer
- October 05, 2022
- Fuquay Varina, NC
Not a very great experience till now. we have seen houses that are being built around the area which have more build quality than ours
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 1
I was not please how things was handle when I had issues
- Charles F.
- Verified HomeBuyer
- October 05, 2022
- Conway, SC
Not please with the project manager but everything else was good p.s need to change the type of toilet paper holders because they don't hold large rolls also need to make gutters standard.
Total Score 5
Quality 3
Trustworthiness 3
Responsiveness 1
Travis Ranch
- Anonymous
- Verified HomeBuyer
- October 05, 2022
- Forney, TX
I was always kept informed throughout the whole process of construction.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte/Centex Homes has wonderful customer service!
- Venice R.
- Verified HomeBuyer
- October 05, 2022
- Forney, TX
Rhonda was amazing, and so was Vernon! Rhonda was there for me every step of the way! I love the area, neighborhood, and most of all my home! I would recommend Centex/Pulte Homes to anyone. I am extremely satisfied!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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