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Centex Homes Reviews

What Homeowners Have to Say About Centex Homes.

Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3265 homeowner reviews to learn why they are the right team to build your new home.

Centex Homes

has 4.2 out of 5 stars overall

3265 Reviews

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Responsiveness 4.1

Customer Reviews

Good experience.

  • Anonymous
  • Verified HomeBuyer
  • October 12, 2022
  • Lebanon, TN

We had a good experience with the Centex Home Buying Experience and the sales individuals were fun to work with.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Multiple issues at closing that delayed it, still waiting for the installation of the home screens.

  • Gregory P.
  • Verified HomeBuyer
  • October 12, 2022
  • Wesley Chapel, FL

Closing was delayed multiple days because issues with the CO which cause me yo wait over 5 days after closing to receive my keys! After almost two months after closing I am still waiting for the home screens to be installed… very disappointed overall with the company

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 2

Jordan, Keith, Bruce

  • Ronald S.
  • Verified HomeBuyer
  • October 12, 2022
  • Crowley, TX

Working with Jordan, Keith, and Bruce was great! They were knowledgeable and responsive.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Horrible Experience

  • Anthony S.
  • Verified HomeBuyer
  • October 12, 2022
  • Plant City, FL

The poor and lack of communication on what is expected and delivered are to different things. We thought we were getting certain things that wasn't shown but turned out it wasn't even possible. Poor communication with issues doing the building process and many times I had to verify the things that were brought up. If we hadn't stayed on top of things we would have not gotten most of our items correct or right. From door handles, faucets, tiles in bathrooms, pendants and a host of other issues. I would not recommend to any friends or family to buy / build a home with your company period.

Centex Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with a brief description of your concerns and your address so we can get in touch with you? ...

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 2

Great home!

  • Alvaro A.
  • Verified HomeBuyer
  • October 12, 2022
  • Alvin, TX

The whole process was seamless and on time. I am happy with the builders and the administrative personnel. Everyone was professional and courteous throughout the whole process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Stay far far far away!

  • Anonymous
  • Verified HomeBuyer
  • October 12, 2022
  • Parrish, FL

Will never recommend any Pulte product. Multiple issues involving workmanship, quality of materials, communication, follow up, deadlines, and the list goes on. We are still waiting on multiple items months after closing. If considering building with Pulte….don’t!

Centex Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief description of your concerns and your address. ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Love it!

  • Johanna A.
  • Verified HomeBuyer
  • October 12, 2022
  • Lebanon, TN

I was in the market for over a year. Found my great neighborhood and the home I wanted. CJ and Steven were wonderful to work with. They were kind, informative and great to work with! Great experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Process

  • DeCole R.
  • Verified HomeBuyer
  • October 10, 2022
  • Conway, SC

Overall pleased with the process. Would definitely recommend.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Rough

  • Anonymous
  • Verified HomeBuyer
  • October 10, 2022
  • Summerville, SC

Some things like having to rework work that was already completed made the experience sour. Some issues are still on a waitlist to be completed.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 2

I

  • Sheila A.
  • Verified HomeBuyer
  • October 09, 2022
  • Conway, SC

If the contractors would do things right the first time and cared about their work then you would get fives all across So many things wrong in my house and it's always a promise coming next week next week never happens It should of been done right the first time I understand things are going to happen, leaving a big drywall hole behind my pedistql sink what a joke so many mess up

Total Score 5


Quality 2

Trustworthiness 2

Responsiveness 2

Wonderful new home

  • Sabrina V.
  • Verified HomeBuyer
  • October 09, 2022
  • Spring, TX

The house is great for the amount paid. Very spacious. Very modern.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Had a good experience working with Centex

  • Robert J.
  • Verified HomeBuyer
  • October 08, 2022
  • North Port, FL

Although Shawn, our building manager, had his hands tied a lot, I feel he did the best job he could for us. Contractors do seem to be the lowest bidders though. Often not showing up when they say they will. Centex had no contingency plan in place when their HVAC contractors quit on them. This lead to a couple of months delay. Holiday Pools refused to communicate with me about the project. Closing was delayed two weeks because the pool was not complete. This caused us to extend our stay at a local hotel and increased our out of packet expenses. Drywall has several splatters and the ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Heritage Preserve

  • Michelle J.
  • Verified HomeBuyer
  • October 07, 2022
  • Conway, SC

We love our new Centex home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

I love my new home

  • David C.
  • Verified HomeBuyer
  • October 07, 2022
  • Van Alstyne, TX

It was a very simple process for this being my first home purchase, and it turned out great.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Built right from the start!

  • Samuel N.
  • Verified HomeBuyer
  • October 07, 2022
  • La Grange, KY

In addition to the raw materials used to build our new home, the people at Centex took the time of building as well great relations that foster a sense of safety and value. We truly are grateful for Raeleen, Ben and Michelle and how they were always at hand in answering and resolving all questions and requests. Everything was finished and completed with great quality and delivered with high detail.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

OK and over priced

  • Anonymous
  • Verified HomeBuyer
  • October 06, 2022
  • San Antonio, TX

Overcharging for houses that don’t have fans or garage door openers. Then telling me by not putting fans and garage door opener that I’m somehow saving money which is not at all.

Centex Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us or any issues we can help address, we're always reachable at customersupport@pultegroup.com. ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 4

It was a journey

  • Leonie S.
  • Verified HomeBuyer
  • October 06, 2022
  • NEW BRAUNFELS, TX

It was a journey but Robin kept me informed at all times and was ready to answer questions

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 5

Pulte

  • Victor E.
  • Verified HomeBuyer
  • October 06, 2022
  • TOLLESON, AZ

Waiting almost 3 months for minor repairs, I think that’s long enough!

Centex Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief description of your concerns and your address. ...

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

Build Experience

  • Anonymous
  • Verified HomeBuyer
  • October 05, 2022
  • Fuquay Varina, NC

Not a very great experience till now. we have seen houses that are being built around the area which have more build quality than ours

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

I was not please how things was handle when I had issues

  • Charles F.
  • Verified HomeBuyer
  • October 05, 2022
  • Conway, SC

Not please with the project manager but everything else was good p.s need to change the type of toilet paper holders because they don't hold large rolls also need to make gutters standard.

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 1

Travis Ranch

  • Anonymous
  • Verified HomeBuyer
  • October 05, 2022
  • Forney, TX

I was always kept informed throughout the whole process of construction.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte/Centex Homes has wonderful customer service!

  • Venice R.
  • Verified HomeBuyer
  • October 05, 2022
  • Forney, TX

Rhonda was amazing, and so was Vernon! Rhonda was there for me every step of the way! I love the area, neighborhood, and most of all my home! I would recommend Centex/Pulte Homes to anyone. I am extremely satisfied!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Construction Superintendent / Johnathan and Josh

  • Robert K.
  • Verified HomeBuyer
  • October 05, 2022
  • Aubrey, TX

My experience with Centex was fantastic, the superintendent Josh and Jonathan were awesome they called me every week to give me updates anything I had a concern with they took care of right away very responsive could not have asked for a better experience. Even the sales woman was fantastic she was involved and took videos for us as well during the construction phase I would highly recommend Centex to anyone buying a home whether it’s your first home or multiple homes. Best homebuying experience I’ve ever had and this is my fifth home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Used car salesmen

  • Marcus A.
  • Verified HomeBuyer
  • October 05, 2022
  • TOLLESON, AZ

They only do the bare minimum and no follow up on issues.

Centex Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. centexhomes

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Not the best!

  • Guillermina M.
  • Verified HomeBuyer
  • October 05, 2022
  • San Antonio, TX

Price is pretty comparable to other builders. The work however…SHODDY WORKMANSHIP!!! I wish I could post pictures. The turnaround time on the home was FAST but unfortunately the workmanship suffers. All the work from the cement subfloor to the paint and texture to the cabinets is poorly done. Unfortunately, we did not notice the majority of these things until we moved in. We closed two months earlier than expected so that should’ve been a red flag!!! Salesman and construction manager were very communicative though!

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 2