Centex Homes Reviews

My overall experience with Pulte/Centex builders has been very positive and pleasant. My construction manager, John, has been AMAZING from start to finish, and he continues to update me & respond when I have questions or concerns even after moving in. The weekly emails and pictures were so impressive and very helpful, keeping me informed when I was living over 550 miles away. The customer service follow through via email responses and phone calls is some of the best I've ever encountered. This includes all Pulte/Centex team members. The company runs like a well-oiled machine. I would strongly recommend these builders to anyone considering new construction! ... More

The purchase process was simple. We did not finance so the sale went quickly. We were sent pictures of the building process. Construction was finished in a timely fashion. No complaints. David was wonderful to work with. He went the extra mile to help us whenever he could. Seeing that we live out of state we had a few questions and David answered them in a quick manner. 2 days prior to closing we walked the house with the construction manager and David spent the time to take us through the house and make sure everything was addressed. House was immaculate. No complaints. And if we had questions we had plenty of time to talk. That part was great and stress free. However.... What we have found frustrating is trying to get anyone to answer questions from the homeowners association after closing. Many of the questions we had could have / should have been addressed at closing. How do we handle association fees? Who do we talk to with questions? What is the "Q" app? Who handles the Q app? 14 emails and phone calls later we were forced to contact our sales agent and find out why no one picks up the phone or responds to emails. Let's not get started about association fees... We knew the amount. They were paid for the quarter at closing. We have received 3 letters stating our fees are behind and we are being charged late fees and interest. Phone calls and emails later with no one returning either again we were forced to contact sales agent. Let me state this. We love our new home. Couldn't be happier. It's beautiful. But unfortunately we have lost a lot of confidence with who is actually in charge of running the association. There's too many moving parts and no one seems to know what the other is doing or in our case not doing. It's been extremely frustrating and frankly a little scary. Many if not all of the questions /issues we had could have defiantly been addressed or handled at closing. And let's not talk about the Gate issues. Which is the only way to get to our home. No one person is responsible for any one thing and if they are no one is saying. Closing was a breeze. Very simple especially from out of state. Closing company awesome. Staff prompt in answering questions and actually returning phone calls and knowledgeable. I do have one suggestion. I do understand the reason why appliances are included in the sale. But...Purchaser should have the option to exclude them. We ended up donating our appliances and purchasing top of the line fridge,refrigerator, dishwasher and washer and dryer. We feel the appliances included were not up to the standard of the rest of our home. There's much more to be said. But space is limited. Cathy our sales agent is exceptional and awesome. David our construction manager should receive a gold star. He helped us more than he had to. These two people have made the purchase of our second home a wonderful experience. This review was not meant to offend anyone. For the (what I am sure are hardworking)people running the association, please do better. ... More

Still new here, but so far everything seems great! Supposedly I have 9 or 10 months to bring up any issues. So I’ll know more then.

We have only been in our house for a few days, the overall experience is pleasant, we hope to build our home in this place for many years.

Very accommodating and professional from the moment we picked the house we wanted until completion of project

A well put together team of professionals made my first time home buying experience effortless.

My experience with Pulte home was fantastic from the beginning of the process to end. My only complaint is that for the first month I was having various issues with the home. With that being said the home is warranted and the issues were resolved quickly.

Warrant department isn’t very responsive. Otherwise, overall, we’ve been super happy with the process, the build, and the home!

I did not have any issues with the builder/project manager. My experience with him was and continues to be great. He was great at responding to my concerns and was helpful when I needed something (either modify a thing in the house or repeat the process).

House is awesome, buying process was nice. It’s been a bit late, but found some parts that painters missed and contacted the main contact for the project, and he still hasn’t came. I know he’s busy, just can’t even get a text back. Some spots in house are a bit off. Like the bannister upstairs isn’t level; and I guess my inspector didn’t see that. But not a big deal, just noticed little things like that, that aren’t great. Other than that stuff, I love living here. Love the neighborhood. Layout could’ve been better for sure, but it works for now.

Our family had a great experience with centex builders. The team was professional, kind, and timely.

s that have risen up in my first months of moving my new home have been great. If there was any kind of problem they were fixed in better then a timely fashion. In fact one night I couldn't get my garage to function correctly and Patrick saw me trying to remedy the problem, Stopped to say he say a few other doors that had the same issue. Socket in hand it was fixed in no time at all. Watching the garage door contractor came in handy.......BTW It was north of 7PM. All is good on my end. As long as you keep good employees it will continue I love it here

Easy to love floorplans and location were exactly what i was looking for. The large windows and quality appliances make the home seem spacious and welcoming.

We had to wait a couple weeks to use our dryer because they covered up the dryer vent. And we found dead birds in our vent. And had to wait for that to be cleaned

The sales person (Kamona) and the construction supervisor during the house inspection (Carter) were great to work with. Centex customer service have been very responsive to the warranty issues (there's always a few things) after moving into the new home. Only thing that stood out in a negative way was the low-end kitchen faucet installed; no hose, no spray option, just a plain, cheap swivel neck faucet. Considering the price of the house and so many details that were well done, could not imagine who decided to save $100 on a decent kitchen faucet. The cost to us will now be hundreds of dollars (faucet cost + plumber cost). ... More

Our entire process went very well. The builder was incredibly helpful and continues to check in when he sees me outside to make sure things are going well.

This is my second experience to buy home in Texas. Centex consultants are professional and have excellent communication skills during the process of purchase.

Impressed with all that comes with the house from full appliances to the irrigation system. Worth its price

Very easy, all people involved made this purchase smooth.

Everyone involved in the sale was very friendly and explained each step at a time. Even the website is very useful.

Really enjoying my new home. Centex was great to work with and built a quality home.

The experience was great, everyone we worked with was very helpful, we love our home so far!

I had a great experience with Centex. A little rough patch in the beginning, but after that things just flow. All the staff were helpful, knowledgeable and respectful. It was a real smooth process

We love our new home.

The home buying experience was pretty seamless!