Centex Homes Reviews

I had a great experience throughout the building process. I was constantly updated about the progress, materials and inspection done on the property to ensure quality. I could have wished to have more time with Patrick during handover but he was really busy and had to squeeze me I to his schedule. But overall he assured me that if I needed any help I should call Centex. My family loves the home and I hope it will last long enough to raise our children here. Thank you.

Centex is a great company. But I think they have to improve in their workers communication network. It can affect buyers indirectly. But overall they deliver on time

The Centex team was very professional and helpful. After searching for several months for a home, the Centex team was a refreshing change. The process went quickly and everything was just as they said it would be with no surprises.

It isn’t a good time to have a house built right now. Hard to find skilled labor who cares about their product. Unskilled labor is getting the jobs moved forward at the homeowners expense. Doesn’t seem like anyone cares about their BRAND. Check out the Facebook posts of the neighborhood you are buying in—I may have gone with another builder if I had. If you can wait to build and let the frenzy pass, I would.

Do not do mail-away closing. They do not fix any issues that were found during the walk through as promised but passed them to the warranty team. Some doors do not close tight, you can see gaps between door and frame. Dry wall issues, molding, painting, caulking, etc...We are still waiting for the CCM to schedule the people to fix the issues. We are thinking to record the issues and upload to our youtube channel afterward if they break their promises again!

Who doesn’t love buying a new home, build from the ground up. Seems that the process was more stressful than I could imagine, even with a buyer agent involved. I love the home, even with some decorative flaws. The sales team members did make me feel great about my purchases, however, I wish I would have consider additional add one for better living. If anyone can afford it, get ad much done as possible. The building proved to need more checking and questioning. The communication could have been better, as I was met with some condescending responses. I’m a new home owner and I should not have gone through some of these uncertainties get me stress. Great idea to have an outside inspector, which I did, but you only know what you know before the 30 days expires. ... More

My overall experience with Centex was great. We had to deal with some issue regarding some building codes violated, and we got the house 5 months later than expected, but the sales consultant(Amy) was taking care of us all the time and showed us more than a business relationship. Regarding the final product(house), we liked it, we are so happy with it. Michael was the guy in charge and he did an amazing job.

First of all, the salesman wanted us to put in the 60 thousand dollars for the prime package which supposedly was the best washer and dryer, refrigerator, microwave, and dishwasher. I’ve seen these items in sears and robucks altogether costing maybe 3000 dollars total. I am going to be disabled soon even though we asked more than a year ago to make the house available for wheelchair accessible; there was a sliding glass door toward the lanais with a 2 inch bar making a wheelchair inaccessible. There were a couple of things that were not mentioned like no screens on the windows and no grab bars in the shower. There is a drainage area to the west of the house that resembles a moat. However, the island top and the countertop is very nice. The shower was done to disabled standards except the grab bar. If anyone would like to reach out and discuss these things; feel free to call me. ... More

Im really glad to have house with Centex. I really want to thank my field manager Steve Nacca he resloved all my issues with extra care, the one thing I liked about steve is he very passionate in what he is doing, he make sure customer is happy and that is the reason he even replies to your calls and text late nights 11PM.

My first home buying experience was relatively a smooth an easy process but I wanted something updated and decided to purchase a new construction home. The sales process was phenomenal, Daniel was very helpful and friendly. He remained that way throughout the entire process. Once under contract, it became a totally different story with Pultes lender and the construction manager. While I had been pre-approved by my own lender, I decided to take advantage of the incentive that was offered, if you used Pultes lender. I was uneasy about using their lender based off of the reviews of other buyers, prior experiences. After I was pre-approved, Sandra the Mortgage Consultant was not eager to keep me updated on their mortgage rates. The rates continued to climb and she was not being forthcoming with information about the rate increases. Therefore, I followed my gut and decided to use my lender. I did not want to fall in to their game and end up paying more than I needed. The initial construction manager (I believe Ron) was responsive and emailed weekly updates regarding my homes building progress. However, he left and I was informed By Andrew that he had taken over. Andrew was moody and not customer friendly. He seemed agitated at any questions that you asked and he did not fix all items identified during the final walk-through. My closing was delayed due to the construction manager turning in documents to the county last minute. This caused a delay with my movers and furniture deliveries and costing me additional fees. However, Pulte did cover it and I appreciate that. Upon move in, the microwave didn’t work, closet rack fell completely out of the wall, the window in the master room didn’t fit and when I reached out to Andrew, he basically acted as if it wasn’t his problem anymore (poor customer service and no accountability with him). All in all, I like the home but if I knew the construction process was as going to be a headache and I probably would have selected another builder. But Daniel and the title company and my closer were pleasant and made up for the construction process mishaps where they could. ... More

After deposit was paid it was impossible to have someone call you back. They don’t build as specified on website. Were not up front about all the charges you have to pay. Can’t get them to come fix problems Major electrical problem that has to be addressed.

Over all very happy with the purchase. Unfortunately some things like the final cleaning of the house at closing were below par (probably contracted out) but Pulte has worked to get that corrected. Somethings concerning supply chain issues meant that certain things had to be supplied after moving in but again Pulte has been working to correct that and kept us informed. Again pleased with our house.

Save yourself the money and the hassle. Corners will be cut at your expense.

Started out great, then went down hill towards closing and after closing. So many issues with the house and taking them a long time to respond.

Happy with the serviceHappy with the service

I’ve had a few surveys done at the home for different upgrades we’ve put in, all the surveys remarked at how impressed they were at the quality of work done. Compared to other builders in town they stated the centex home really stood out.

Still can’t believe that they didn’t include grass in the backyard, this is such a burden to deal with after just buying the house

Tyler was professional and I love overall experience with Centex. Last but not least I love how my house turned out.

From the sales agent to the construction manager (at sunterra) the people have been great to talk to. Everyone is proud to work for centex and it is easy to see why

I had a great experience overall. Janel and Cameron was great, always kept me updated on the process and answered any questions during a timely matter. They were Awesome!

We enjoyed the purchase experience with Raeleen. Ben and Logan have been very responsive in getting the home ready and taking care of any issues that have come up. I can't understand why Centex only uses flat paint on the walls. The biggest cost in painting is the labor and the price difference between flat and satin, versus the wearability and appearance, is minimal. Truly baffling decision.

As a first time homebuyer, I had a great experience. Everything was explained thoroughly and I am very happy with the end result of my house. All my questions and concerns were answered and solved. Overall, great experience.

We’re so happy with everyone since a beginning until a closing. Everything were promised has been done. Thank you to be part off our dream. Definitely I’ll recommend this company

Terrible communication, they don’t follow thru on commitments, they disappear for long periods of time and don’t respond, the quality isn’t great and most disappointing is that you don’t even get what you expected/paid for when they substitute big items for different colors without telling you. Long list of gripes. Sales team super friendly for what it’s worth.

We enjoyed working with Lee and other folks through Centex (Pulte) to get the home we wanted in the neighborhood we wanted. Communication could be better throughout the process but it did not hold up our deal or anything. Some of the craftmanship could have been better, but we will see what get fixed when they come out.