Centex Homes Reviews

We had a great home buying experience. Obviously with an new home there are bumps in the road! Along with supply delays and labor shortages, we still are happy with our home and the time frame to build. We started in September 2021 and moved in April 2022. As far as workmanship issues, Centex has handled our issues within a timely manner.

Nice neighborhood , good quality , but responsiveness to issues it’s pretty bad .

Worst framework, squeaky subfloor, seems like the entire house is uneven. Lousy painting job. cracked on the vinyl planks, crappy concrete job, the list goes on..... The construction manager keeps saying: "We are production builders". So? All they care is production but not quality. Overall: Very poor workmanship.

Our builder was always there for us and ready to help

Brendan was really great at our walk throughs and handling any follow up issues. I felt very trusting with him and appreciate his thoroughness. Overall I am very pleased with my homebuying experience

I hope they can address issues post home built more quickly.

I like my home very much. Certainly, God knows which one I desire and deserve. But I think the paint is not a god quality. And then I already reported some mistakes to the manager. After that until today we're following how everything is working. Thank you!

Sales, mortgage, title & warranty personnel were/are awesome. Home construction not so good. Blue tape walk thru issues were not addressed before closing (flooring, dry wall, painting throughout house, slab under AC unit not level). During final walk thru (30 min b4 closing) I noticed roof. Issues were not fixed They were fixed 10 minutes before closing. After closing, i did not experience that new home excitement. i walked into a home w/issues & new damage to masterbath that happened after my final walk thru.. Been in the house a month & finding more issues like a crack in the bathtub. If you choose to have a Centex home built, I recommend that you thoroughly check the home b4 closing. Need to keep a close eye on the building manager as well. ... More

Our Construction Manager Juan was great! He gave us updates with pictures at least once a week. He always answered text messages quick.

Our realtor was excellent but was outside the builders sales team.

Super easy process of building/buying new home

The entire home buying experience was fast and simple! From the sales team to the building manager, I was kept afloat on every aspect of the home building process. Any questions that I had were answered in a timely manner. Great experience!

Senior management's response on the difficulty of rate extension and quality issues are amazingly helpful to make the purchase process less stressed.

Delayed but ok. The people are too busy.

The Quality is what you would demand of yourself if building your own home.

Overall good experience with centex home - ElizabethCreek- Haslet

Several blue tape items existed and only some of them were corrected before closing. Several issues/items still exist that were never corrected. Overall workmanship on building the house is not satisfactory. Overall responsiveness from construction manager and sales representative were unsatisfactory.

Working with centex was enjoyable and easy . Kerri kept us updated throught every step. Everything was going smoothly until closing. The house wasn't ready we were pushed to close. Then all the promises to fix the issues after close were made and have not been followed through on. I would recommend to anyone thinking about buying from centex or pulte homes make sure that your new home is 100% complete before you close. Do not accept any promise to complete. They are extremely busy and once you sign those papers you fall to the back burner. Not something anyone should have to deal with when buying a new home. ... More

We had a decently easy buying process, not many delays and open communication, but the second closing papers were signed and money was in their hand we have had horrible customer service. I was promised two missing components to my home within two weeks of moving, and after several emails and unanswered calls we still don’t have them nearly two months later (except for a “hey there, did you get what you need?” Email that i answered and got no response) They are very nice before they get their money, but then it’s onto the next buyer with no follow up or care for those who just moved into their homes. Their contractors also openly litter and walk through our yard and mulch bed and step on our bushes (seen on ring doorbell) with no care as if we are not a closed property. If you’re looking for a comfortable buying process only to be pushed off the ledge to figure every little thing out post closing yourself, Centex is right for you. ... More

Perfect fast exciting! The builder was communicating with us sending us photos explaining to us everything!!! Love how fast and on time everything happened!!! Thank you to the whole team and we are so happy to enjoy an amazing new home!!!

A nice and helpful experience

Alicia is PHENOMINAL to work with in the sales dept, she is so sweet and very responsive all the way through the process; even after closing she responds. She gets a 10/10 in my book. Chaz in the building dept stopped communicating after closing, I thought that was very odd. After all people go though during several months long in the building process and awaiting closing - one would think you would at least pass the homeowner along instead of making them feel cheated or cheap. Sending people to voicemail and asking them to reply via email only seems very shady/shaky - only to get no reply back or several days later get a reply. This does not make anyone feel good considering the huge investment/purchase to have a new home built. If I were buying a piece of furniture I would expect lag, but this is a home for families to live in and we should be treated with top notch customer service. The process is very time consuming and all parties involved need to have ALOT of patience during the build. Good luck to anyone looking to build a home with Centex. It will be built, it may take what feels like forever to be completed, and may have a punch list that still isn't fulfilled/completed after 30 days of closing, but its possible to make it a home. Be very patient is the best feedback I can give! ... More

Very unhappy with the landscaping. The grass in both the front and back yard was and still very bad. Very disappointed.

Would definitely recommend Centex for family and friends

While I don't believe the house is going to fall down around us, the finishing touches were very poor. They were in a rush to get us closed. Paint on the floors and splattered on the cabinets. Problems with our plumbing. The trim around the roof is bent. Stickers left on windows, trash left in the yard with the seed and sod just put on top of it, dirt and mud left on the outside windows and sides. We also had a pipe leak into the walls one week after closing the repairs STILL have not be finished. Centex works with sub-contractors that don't care about your home and once you close, Centex doesn't either. ... More