Centex Homes Reviews

So far no problems

Process was seamless, staff was incredible the home is amazing!

Lack of detail on the property. So many things were wrong when I walked through but most of it has been fixed. Still needs painting and windows frames repaired. So many people to deal with.

Our field manager was great until he got sick and someone else came in. That promised everything was going to be fixed a week from closing I had a large hole in my powder room and holes under my stairs at my pre closing which shows no effort to inspect before pre closing ever took place. Fast forward to closing day. Nothing is done. I withheld the funds to close until 10 pm that night because that is when the field manager was able to complete everything that was wrong. I am not that nit picky person but they dropped the ball. I also had my driveway crack as soon as I drove over it. That was cracked for 2 weeks. I still don’t have screens on my windows and most bugs are entering in my house because it is not properly sealed. Beware for the overpriced amount I payed I feel like I got a Walmart great value home. ... More

Just wish things would be fixed quickly since we’ve spent so much money on homes.

Very poor communication, lack of attention to details. Very poor workmanship and care for work.

The garage door was installed Improperly and we are still waiting on a replacement and cannot secure it. The A/C unit was wired wrong when we moved in and it did not work.

Buying experience was good and satisfying. During construction also experience was good. After we moved into our new home, we find that the shower floor is set approx 4-5 inches below the bathroom floor. This is a potential safety hazard because you have to step down 5 inches to enter shower cubicle. Also the shower floor slope towards the central drain makes standing in shower a bit unbalanced. Definitely a safety concern for seniors like us. Pulte/Centex should address this concern in our house and in newer homes they are building.

Trevor and Daniel were great

Haven’t had a ton of issues with the home yet other than some minor stuff. Never buy a centex home until all items are completed before close. I moved in late January and still have no yard other than mud. I understood that it would not be completed due to weather but was under the impression that those things would be completed in order. They do not move in order and currently houses that closed a couple weeks ago already have yards. On top of that they refuse to give answers on anything.

The Craftmanship is pretty good. Solid home, great seals and overall attention to detail has exceeded my expectations.

What is supposed to be ready by October/ November, didn’t even started until October, unfortunate Who is having to extend my lease for a short term and pay stratospheric amount for my rent, is Me not Pulte, who is having to pay extra storage for my furniture and belongings it’s Me, not Pulte. Back in April I was told my house would be ready by August/Sep… here we are in October. Sad. Worst experience ever, for me and my family. So, there is noting to celebrate here… Do what you have to do.

Every issue I had within my 1 year warranty has been taking care of right away…also warranty team

My building manager contacts me once in a while to provide the progress of my house. The house is closed on time. There is a manufacturer recall for the tile they used right after closing. They changed the full floor right away and fixed all the damages. Very good quality and smooth transaction.

Carter and James, our field managers, were very helpful and available on-site. Out of the whole experience it is the connection from builder to customer that makes or breaks the whole experience. They also worked on the house themselves providing little extras that go a long way in making the home more useful and livable. Also, Patrick, our salesman, answered our questions in a timely manner. The builder's mortgage seller rep, Michael, also was very relatable and friendly. We took a star off because the windows used were cheap. There was some confusion on the options we purchased that required change order work. Also, some of the slab penetrations were off, causing substantial re-work. ... More

Great buying experience. Great home for the market price.

I really wanted to say great things but my experience had been anything but that. Someone forgot to put a cap on the roof fixture and there was major rain water damage to both the floors , ceilings, walls and carpet before move in. We had an add on for tile floors and more than half are uneven, raised that you can feel the dips when walking and even tripped over a couple. The wrong grout was used on the three bathroom tubs/tray and they look horrific- no caulk. Garage door has light coming through - hence the temperature is unbearable in the garage since it’s not sealed properly. Front door has light (and bugs) coming through since it’s not sealed properly - and losing cold air from the house. A couple of doors don’t latch. The screens on the windows have gaps and allow bugs in. Cannot open windows on cool nights for fear of allowing uninvited pests in. The list just goes on…, have taken pictures of all issues and working with warranty contact to get them addressed. This process has just started and even though nothing has been fixed yet, I hope to get these resolved soon. Work in progress. ... More

My wife and I were very pleased with the build process with Centex. They clearly outlined the process and stuck to that plan. Throughout we verified their work with an independent inspector and were pleased with the confirmation of their good craftsmanship, especially compared to other local builders. Despite delays with materials and labor, Centex did a great job of keeping us within 2-3 weeks of the original timeline. At our final walkthrough, there were a number of minor issues that were identified and we were given a 1-business-week timeline for them to be repaired. Almost 45 days post closing, these still have not been repaired, while some additional issues were caused by subcontractors that were repairing an item. Both our construction manager and our customer care manager have not committed to addressing these issues. After conferring with neighbors facing similar situations, the post-close experience has not been anything like the initial build experience. ... More

Overall it was a quick and smooth process. Team (everyone) was so responsive when I had any doubt. The house was completed on time and we closed as planned.

Compare to other companies, like Lennar , Pulti really really makes sure you are satisfied with your home.

Friendly builder- have been waiting for 6 weeks but no communication about warranty issues so far. Builder took pride in workmanship and standards.

It has been overall a great experience buying a house from Centex. Everything is organized and well communicated.

The seller and builder kept me updated weekly.

Overall very good experience

Landon was very responsive to our constructions repair request.