Centex Homes Reviews

The experience was great the builder contacted me ever week and updated me with the status of the home and took care of any discrepancies there was before the house was given to me

This is actually our second home we have bought from CENTEX, we are pleased with the quality and craftsmanship of our homes. We are loyal and proud customers!

James has been extremely helpful and informative with all of our inquiries. He has made this experience as least stressful as possible.

They showed up when expected. Followed up with a call the following day to see if everything was done properly

Liked working with my project manager. Wish I had a nice welcome home sign waiting. Hahaha

The builder made the experience very pleasant with the way all the communication and timelines were presented. Post move in they still remained in contact and had visits to ensure that we were happy with the finished product.

I lowered the overall homebuilding experience for two reasons 1. The close date was pushed due to water tap issues and it wasn't explained that there would be issues. 2. I purchased a spec home that hadn't started vertical construction and Michele our sales agent stated that we were unable to make any changes to options in the home. We had to get special permission from management to add a smart home package, but I don't understand why that should've needed permission. A hassle in the sales process. Dusty, Brad, and Michele were EXCELLENT and very helpful throughout the process. Dusty was so accommodating and went above and beyond to help us out. Brad was knowledgeable and did his part in giving us bi-weekly check-ups. Michele also made sure to keep in contact with us throughout. ... More

It helped that Pulte has all the people you need throughout the buying and closing processes.

The construction manager Justin was great. Finance was helpful but had to go through a lot. The centex manager Derek was rude.

We love our home. No home is perfect, but any issues were immediately addressed by the construction manager, who is very responsive. Our sales agent was also the best and has kept in touch with us even after settlement. Had some issues with the mortgage company, but overall we are pleased with the experience.

Everything was great except for the mortgage process

Mom loves her new home.

I love my new home made by Centex. I was in another state at the time I purchase my house and everything went well. Good communication. To date no problems with my new home. The only thing I do not like is the land is too rocky!

Great customer service by Sara post the sale process.

Very happy with my purchase overall. There are a few minor issues but overall I'm very pleased. From the sale with builder to working with Pulte Mortgage, everything was very smooth and on time. Any concerns were promptly addressed. I question everything and every detail was explained with clarity and patience. Britney, my sales agent, was fantastic. She listened and was more than patient with managing my anxiety over such a large decision. She surprised me along the way by coming to my walk through and leaving a personal gift on closing day. So far, my warranty rep has also been great and even stopped by to checkin after I moved in. The minor issues were very small things like a couple of bushes should have been replaced, shower curtain bar was not fully installed, and one of the shower faucets is installed backwards meaning hot is cold and cold is hot. All very easy fixes. Its been two months and overall a good experience. ... More

Nothing to add for this

We have been in our house for about a month and a half and so far everything is good , Weston was a great help during and after the closing resolving minor issues very quickly.

make sure that you are in constant communication with you builder and do not be afraid to voice your opinion. They are friendly and very understanding.

Overall experience was great. I do wish there took into consideration homeowners preferences in yards and gave more space in between homes rather than trying to fit more into the subdivision. Additionally underground sprinkling should be on a central recollection line to help mitigate costs for homeowners.

Working with Mike and Cathy was a very good experience for me

The sales staff and other relevant personnel went out of their way to assist in various multiple aspects of our move.I didn't see any major problem areas.

The experience with Centex Home is awesome!

Great house. The building of house on the street can be a little ruff at times the contractors work long hours. We love the house and the neighborhood.

Everyone from start to finish was real nice and responded quickly when we questions/issues. The only issue we had was the ac was not cooling at our inspector walk through and wa supposed to be fixed piror to closing. But 2 weeks later on our closing date, it was still not fixed. They pushed our signing appointment time back a few hours and got ac working. It's been running great ever since. I just feel like they dropped the ball a little bit since they knew about the issue. Other than that it was a good experience and great people. I think our issue was a fluke and I would recommend the builders to family and friends. ... More

Quality could improve. Need more responsive in helping customers when needed.