Skip main navigation

Centex Homes Reviews

What Homeowners Have to Say About Centex Homes.

Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3243 homeowner reviews to learn why they are the right team to build your new home.

Centex Homes

has 4.2 out of 5 stars overall

3243 Reviews

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Responsiveness 4.1

Customer Reviews

Bad Warranty experience

  • Joseph L.
  • Verified HomeBuyer
  • April 13, 2022
  • North Fort Myers, FL

No shows on warranty work several times. No one cares. They blame it on being a busy time.

Centex Homes responded:
Thank you for taking the time to share this feedback with us so we can escalate it to leadership. We would like to look into this situation as well and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^AH ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Centex Homes - Great experience and great after service as well.

  • Anonymous
  • Verified HomeBuyer
  • April 13, 2022
  • North Fort Myers, FL

Great experience and great after service as well.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Timely delivery

  • Satheshkumar N.
  • Verified HomeBuyer
  • April 13, 2022
  • Raleigh, NC

Timely delivery of the home without any delay is very much admirable. Construction manager was a great person to work with and definitely helpful. Got some issues with appliances which is not expected for a new home

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Responsive to issues

  • Allison S.
  • Verified HomeBuyer
  • April 13, 2022
  • Buda, TX

I closed on February 14. In January, my builder acknowledged that two windows needed to be replaced and he was working on that. When we closed, we signed paperwork acknowledging that our builder was still responsible for getting our windows fixed. It’s April 13 and I am STILL waiting on this to happen. We keep asking about it and we are rarely hearing back or are told they are “looking into it”, then never hear again. We’ve had to involve higher ups just to get what was promised to us 4 months ago done.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

I believe they will stand behind their work.

  • David L.
  • Verified HomeBuyer
  • April 12, 2022
  • Shelbyville, KY

While the closing did not happen on time, and there were items that needed attention after closing. Most of the issues were cosmetic and Centex is taking care of them. I will say that I am a little disappointed at the lack of "attention to detail", but like I said earlier they are taking care of those issues.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Bizarre application process

  • Anonymous
  • Verified HomeBuyer
  • April 11, 2022
  • Houston, TX

The application process was weird, it was on a first come first served basis on a established release date and time by the builder, whoever responded to the email first got to but the house. No upgrades or design changes (ex: cabinets, floors/tile, etc) were allowed. House didn't come with backyard sod or gutters. Putting all this aside,the Centex team was great, responsive and on top of their business, they made the process smooth and kept constant communication with us.

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 5

Thier organization is good

  • Anonymous
  • Verified HomeBuyer
  • April 09, 2022
  • San Antonio, TX

They way of. approached is good

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nice community and awesome staffs

  • Adebayo A.
  • Verified HomeBuyer
  • April 08, 2022
  • Royse City, TX

Centex has a very cool design and in house amenities. The community is awesome. I had a great experience during and after purchasing my home from Centex. Above all, the staffs are great and truly cares.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Great experience overall.

  • Rodney T.
  • Verified HomeBuyer
  • April 08, 2022
  • Fuquay Varina, NC

Great experience overall. No issues what do ever.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

We love our home!

  • Helen F.
  • Verified HomeBuyer
  • April 07, 2022
  • Houston, TX

First time we experienced building a new home. It was an exciting process as we appreciated seeing the construction from start to finish! The team made it easy and stress free not having to think about all the details such as cabinet colors, countertops and flooring to name a few. We loved every detail/layout of our home, it fit our needs perfectly. It was an enjoyable experience!! We highly recommend Corbin/Katy as they took great care of us!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

They make sure to keep the costumer involved with all steps of their home building process.

  • Rukhsana F.
  • Verified HomeBuyer
  • April 07, 2022
  • Houston, TX

They were amazing and were able to answer any questions at a noted time.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Genuinely helpful

  • Nicholas F.
  • Verified HomeBuyer
  • April 06, 2022
  • North Fort Myers, FL

Ben was my builder, he made sure to answer all my questions without making things up if he did not know the answer, He made me think to myself that this "guy really cares". I feel that I got a great product and am comfortable with what I just sank a bunch of my hard earned money into. Most of all he was proud of his work. I find this to be a great quality in person, because they usually give it their best in the things they do. Thank you Ben and Troy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - When they gave me the house it had many details that it still

  • Roy P.
  • Verified HomeBuyer
  • April 06, 2022
  • Clermont, FL

When they gave me the house it had many details that it still has because the manager field has been very irresponsible in repairing them. He's had me fooled since closing. other than that he never answers. When he does it, he has never complied with coming to the house to repair the amount of details. They must take into consideration that the field manager is not a serious person.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 4

Centex Homes - Easy process from start to finish.

  • Jayson P.
  • Verified HomeBuyer
  • April 06, 2022
  • Ashville, OH

Easy process from start to finish. Very professional and helpful throughout the whole build process. Glad to have selected Centex/Pulte Homes as my builder!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My Salesman is AWESOME! My Superintendent is Great too! so are their superiors!

  • Deidra H.
  • Verified HomeBuyer
  • April 06, 2022
  • BOERNE, TX

I'm very pleased with the efforts put forth by employees at every level of the company. I am grateful to have my Centex Home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Dan and Janelle were a pleasure to work with

  • Jonathan H.
  • Verified HomeBuyer
  • April 06, 2022
  • Van Alstyne, TX

Overall was a great experience. Only downside is you don’t get much for your HOA fees

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - They help us a lot, the procedure is simple and fast.

  • Duy T.
  • Verified HomeBuyer
  • April 06, 2022
  • Houston, TX

They help us a lot, the procedure is simple and fast.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Don’t build during a pandemic

  • Caleb S.
  • Verified HomeBuyer
  • April 06, 2022
  • Aubrey, TX

Overall the experience was sub par. I’ll start by saying our construction manager was fantastic throughout the entire process. The house however is already showing is lack of workmanship. We have horribly poor mud and tape throughout the ceiling and some walls of the entire house and are in the process of having the framers and drywallers get back out in order to scrape, re mud and tape and then reapply the texture and paint for both up and down stairs. Definitely not the best way to start off living in a home after waiting for 10 months to move in. Loads of other simple quality control ...

Centex Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us, or any issues we can help address, we're always reachable at customersupport@pultegroup.com. ...

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 1

Centex Homes - My buying experience was Centex was 5 stars.

  • Pete A.
  • Verified HomeBuyer
  • April 06, 2022
  • San Antonio, TX

My buying experience was Centex was 5 stars. The sales team and construction superintendent were responsive and great to work with.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Centex Homes - Great experience buying a house with Centex.

  • Christopher G.
  • Verified HomeBuyer
  • April 06, 2022
  • Fuquay Varina, NC

Great experience buying a house with Centex. They were very prompt to any questions I had and made the entire process easy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Rushed work quality.

  • Brett F.
  • Verified HomeBuyer
  • April 06, 2022
  • NEW BRAUNFELS, TX

Rushed work quality. For starters, Paint and drywall left behind on floors and carpets, texture blemishes, sod placed over the top of construction debris and very uneven lumpy/bumpy ground, trees not planted in correct locations as per my requests. Property is constantly covered in construction trash from the centex build next door, siding was damaged from neighboring construction.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

The people handling the entire process.

  • Jose O.
  • Verified HomeBuyer
  • April 06, 2022
  • San Antonio, TX

Centex was able to provide a quality house, but most importantly all the personnel that I worked with from sales, construction manager, loan processors, and warranty were so willing to assist and make sure we were taken care off.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Centex Homes - As a first time home owner the experience was not great.

  • Ariana A.
  • Verified HomeBuyer
  • April 06, 2022
  • NEW BRAUNFELS, TX

As a first time home owner the experience was not great. Not only with the constant delays but also with the materials. With what I picked to the cabinets and floors to having to get something else because they no longer had the products. With the floors they put carpet in the wrong area therefore when it came time to place the vinyl they no longer had the material. There was also a crack in the cabinet which they just tried painting it to fix it. Also, after closing there was a number of issues. The AC not working because near the breaker something was placed upside down, my sod took weeks ...

Centex Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further. centexhomes

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 2

The builder, he’s knowledgeable and very concerned abt his customers

  • Eugiene T.
  • Verified HomeBuyer
  • April 06, 2022
  • Houston, TX

The builder is very proactive to most problems, he is always available to help even after moving in,. He is very knowledgeable and conscious of the materials to used and willing to work with customers from initial stage to completion.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 4

Nice house, a lot of overlooked issues

  • Jennifer S.
  • Verified HomeBuyer
  • April 06, 2022
  • Taylor, TX

I love the layout and the finishes on my new house. Unfortunately, I’ve been in the house for one month and the microwave and sprinkler system have already had issues. There are raised paint dots all over my floors that were not cleaned up and also missing grout in several places, as well as weather stripping that has already started to come off the doors. I really liked working with Lily, she was attentive to the issues I had before I closed. She is very knowledgeable and quick to respond to any issues. I had a shelf put in by the trim carpenter in one of the closets, the original bar was ...

Centex Homes responded:
We're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com. centexhomes

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 4