Centex Homes Reviews

Pulte mortgage was horrible, I had to find my own trusted lender for the whole buying process to switch, unfortunately I lost my $7000 incentive when I took that route. Sales staff was great and very responsive and informative. Building manager was great and made sure to handle every concern. Warranty team is also great and very quick and responsive. My only building issues so far that I have seen throughout the whole home is that the walls are very uneven, and its unfortunately obvious. builders did not take their time to make sure walls were straight and it makes me wonder how much attention they put into everything else in the home. ... More

It was a good experience overall but i could be better !

Overall our experience with Centex was really smooth and effortless but I think it had a lot to do with our build manager, Kolby. We haven’t had any problems since but others haven’t been so fortunate. Through the build process some of my neighbors and friends really had some problems that they had to jump through hoops to get fixed or the warranty department has been a nightmare to work with. Like I mentioned before we haven’t had any problems yet and hopefully don’t but hopefully they can step up and do better all around for the community.

The whole purchase process was acceptable, the bad thing was the communication from the field manager, he did not report that the house would change the position of the garage from left to right.

Being in the home building industry years back, I know what to look for in the craftsmanship in a new home and the contractors being used on these homes are not skilled in their trade, at least in my case, they weren't. Overall the home buying experience was easy and everyone was very transparent and understanding.

Have a 4 foot crack in the ceiling. I've contacted the builder rep and the sales manager is aware. The crack appeared on 11-15-19 it is now 12-11-19 and still no one has came by to look at to get it repaired.

Overall, it was an interesting, exciting, and an amazing experience; right from the first person I met to the last during walk through and closing were all impressive. Especially the young man we met in the office and the builder Rodney. I’m glad with my decision, hoping I will not have any reason to state otherwise in the future or regret my decisions. So far so good.

The paint in the house is cheap. Can't remove stains without paint coming off. Gaps in sod

The price is not worth the quality of the workmanship, finishing and materials

The process of purchasing was really easy and fast. After we moved into our new home, we were very excited. My husband and I worked very hard to move as soon as possible. During the process, we noticed that the house was a little hot, but at the moment, we didn't pay much attention to it. After settling in, we sent a complaint about the A/C because, after testing and checking , we realized that it's something the warranty should cover. We are paying almost 400K for a house, and the A/C does not work? Not even a month has passed when we noticed that issue, and now we have been waiting for more than a month, and we still have this issue. This overshadows everything that was good in the beginning, and my husband and I consider this to be disrespectful. We hope you handle this matter in a better way and a soon as possible. ... More

Buying experience was great, sales persons was awesome but had 2 major plumbing issue 2nd day we moved in. Material Quality is not as good as we expected but plan is great.

Still waiting for appliances to be confirm of when delivery will be. Been in a home two months and still no confirmation

The application process was weird, it was on a first come first served basis on a established release date and time by the builder, whoever responded to the email first got to but the house. No upgrades or design changes (ex: cabinets, floors/tile, etc) were allowed. House didn't come with backyard sod or gutters. Putting all this aside,the Centex team was great, responsive and on top of their business, they made the process smooth and kept constant communication with us.

Wonderful customer service! Some issues around the house that are pending to he resolved. Was told to put in a ticket on closing day but still pending.

Final finishes are lagging in quality

The overall process was smooth and great, we received updates and communication was open. There is small issues we noticed after moving in that have yet to be resolved. We have not had anyone “checking” in on these issues.

She handled our approval process with excellence!!!! Was very professional and passionate about helping us!!!!

Please is wonderful great environment with neighbors. Concerned about to dark at night time, not enough light to walk around. The response to resolve issues with the house not great. Need to follow up frequently to have my repairs done.

So we are happy that we got to move to a brand new home. They made it easy for us to qualify. I'm however not so happy about the pricing of almost 400k not only because of the little amount of land and construction but the quality of materials on the construction seems very cheap and we can start we the tile or ceramic on bathrooms and laundry room. Also on the surrounding of the property, the construction crews didn't clean so well and there are still some trash that we had to pick up. So if the price would have been less, then the price would make sence but to me 400k for the quality of materials doesn't make sence. ... More

For instance, my outside backyard filled with trashes(I cleaned it) and no grass has been planted outside fence, heavy rains comes up, all the ground debris and muds comes to my backyard.

I thought I was getting a great home but was disappointed when I could not install my winsow shades when I discovered the wind header was split in two and filled with foam which cannot support the screws. Builder has been notified and have done nothing to repair the issue.

I had a wonderful buying experience while leaving at the home I’ve had some issue that where quickly addressed in a timely manner unfortunately the floors seem sorta cheap and part of the shower head is coming off and the back door gets stuck it hard to open and close but other than that I’ve had a 4star experience

Not please with the project manager but everything else was good p.s need to change the type of toilet paper holders because they don't hold large rolls also need to make gutters standard.

The paint in the backyard is very bad, the siding , isn’t painted well the carpenters didn’t use the headless nails that go in. The nailheads are are all showing around the window sills they used to rough of boards around the windows that should have been sanded & puttied. There are pits in my new siding paint already coming off because it needed another coat of paint. Also around windows they weren’t to good at puttying they just slopped int on here and there. Also why in the world would you put a door on backward? It opens out, the hinges are on the outside of the door,not very safe. The wind catches the door some times when you go outback and takes you with it. Door should open to the inside not out. Also I thought this house was suppose to be for the disabled,? Inside yes but all doors have a good 4 inch drop coming in or going out. My son in law lives here also it is very dangerous to get his walker in or out of the house,because of those steps. I have reported these things to Kevin, and I think he’s trying to fix what can be fixed,as of yet nobody has came to repaint siding or repute hopefully we are on the list. My son in law has M S forgot to remind you of that,I did tell them when I bought this house about being disabilities friendly. I was told it was,well not on intrances or exits ... More

The buying process with Centex was virtually painless, they walked me through every step of the way. The construction manager was awesome and returned my calls when requested to do so. My only suggestion is to pay attention to small details, I didn’t realize the lack of storage as there’s only one storage closet near the master and none for the secondary bedrooms. Also there could be more cabinets and better flooring. I understand the use and said durability of LVT flooring, but the glue doesn’t adhere well and a click and lock system or wood look tile would have been better suited for the home. Aside from these things I am pretty happy with my purchase although the home I purchased was nearly completed when I picked it and wasn’t aware that sod was not included in the backyard and due to the stage in building I was not allowed to add it. This was my first time purchasing a home so some lessons learned and I thank Pulte Mortgage and Centex Homes for making this process simple and painless. ... More