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Centex Homes Reviews
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What Homeowners Have to Say About Centex Homes.
Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3243 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Don't buy from Pulte
- Donald R.
- Verified HomeBuyer
- April 06, 2022
- MARANA, AZ
The experience was horrible. You are trapped using their contractors and companies for everything. Zero freedom to choose anything different. The divisions were unable to answer questions, pointed fingers at each other for issues and things that went wrong.
Centex Homes responded:
We're disappointed to hear this, but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. If you have additional thoughts you'd like to share, we're always listening at customersupport@pultegroup.com.
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 1
Centex Homes - Carter, building manager did great job meeting our requests.
- Suk C.
- Verified HomeBuyer
- April 06, 2022
- Durham, NC
Carter, building manager did great job meeting our requests.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Centex Homes - The Community is beautiful and the process went smooth.
- Reuben L.
- Verified HomeBuyer
- April 06, 2022
- Parrish, FL
The Community is beautiful and the process went smooth.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Transparency
- Karen H.
- Verified HomeBuyer
- April 06, 2022
- Louisville, KY
Great Experience. and I Highly recommend for new build homebuyers!
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
The staff
- Marie T.
- Verified HomeBuyer
- April 06, 2022
- Leander, TX
Sales and construction staff are very helpful and friendly.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Centex Homes - Responsibility, experienced,good quality and nice staffs
- Sanjiu G.
- Verified HomeBuyer
- April 06, 2022
- North Fort Myers, FL
Responsibility, experienced,good quality and nice staffs
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Centex Homes - We purchased our home in Texas from Florida.
- Ora B.
- Verified HomeBuyer
- April 06, 2022
- Seguin, TX
We purchased our home in Texas from Florida. Haley , the sales rep was extremely responsive to emails and questions. I asked for updates and pictures which she sent quickly. Always pleasant and helpful. The mortgage process was easy and quick. The on-site superintendent Landon kept us informed on building progress with weekly updates via email. Once we closed and moved in Chris the builder rep has been stellar in addressing the minor structural/cosmetic issues and resolving them quickly. The entire team is like a family. We are one of the first completed homes so we see the team almost daily ...
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Centex Homes - I wish I would’ve hired a 3rd party inspector instead of me finding
- Christopher B.
- Verified HomeBuyer
- April 06, 2022
- Leander, TX
I wish I would’ve hired a 3rd party inspector instead of me finding all the issues myself. I’ve built before with another builder and expected the same experience. Well that didn’t happen. Ironic that this survey came the day after finding the latest issue. Irrigation person came out to fix a sprinkler head. In the process he discovered that Zone 6 was out of the schedule. He turned it on to test and discovered that the line was broken under the sidewalk in my neighbor’s yard. A deliberate cover up to get us into the house. On top of that, I had to press for the sprinkler head to get looked ...
Centex Homes responded:
We're incredibly disappointed to hear that you aren't satisfied with your experience and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ...
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 5
Well Constructed Home!
- Ryan B.
- Verified HomeBuyer
- April 06, 2022
- North Port, FL
This is a very sound home and was a great price!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Staff, they truly care....
- George H.
- Verified HomeBuyer
- April 06, 2022
- Houston, TX
Most definitely would recommend them.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Nil
- Bhupeshchandra P.
- Verified HomeBuyer
- April 06, 2022
- Louisville, KY
Never Recommend and feeling very unhappy
Centex Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
My sales agent was amazing.
- Robert G.
- Verified HomeBuyer
- April 06, 2022
- Houston, TX
My sales agent was a problem solver. He kept me in the loop and made sure everyone was helping me get the home closed.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good, but lacking in the quality
- Scott E.
- Verified HomeBuyer
- April 06, 2022
- Maricopa, AZ
Our home is great, but there are some issues with the quality. Drywall and paint were damaged and supposed to be repaired prior to moving in. We are 6 weeks later and still haven't heard back on when to expect them. We are still waiting for 4 trades to come and finish repairs that should have been done prior to closing. The warranty department takes weeks to get back to you. Just be aware that you will have to keep on them.
Total Score 3
Quality 2
Trustworthiness 4
Responsiveness 1
Their immediate response to needs and requests i.
- James B.
- Verified HomeBuyer
- April 06, 2022
- Fuquay Varina, NC
Chad (sales) and Aaron (construction) were informative, responsive and cordial.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - Beautiful and quality building
- Selasie K.
- Verified HomeBuyer
- April 06, 2022
- McDonough, GA
Beautiful and quality building
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - We love our house!
- Anonymous
- Verified HomeBuyer
- April 06, 2022
- Ashville, OH
We love our house! It's beautiful and spacious! We're still waiting for our lawn, driveway, and refrigerator, but they will come, and it will only be more beautiful.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lack of workmanship
- Steven G.
- Verified HomeBuyer
- April 06, 2022
- Royse City, TX
Lack of quality and no pride in work
Total Score 3
Quality 1
Trustworthiness 3
Responsiveness 4
Quick Move In
- Odea G.
- Verified HomeBuyer
- April 01, 2022
- Bethlehem, GA
The process was fairly smooth.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Experience
- Giselle N.
- Verified HomeBuyer
- March 31, 2022
- Spring, TX
As of right now, so far the experience with the company is good.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 4
Centex Homes - Wonderful customer service!
- Jimmy T.
- Verified HomeBuyer
- March 28, 2022
- Seguin, TX
Wonderful customer service! Some issues around the house that are pending to he resolved. Was told to put in a ticket on closing day but still pending.
Total Score 5
Quality 3
Trustworthiness 3
Responsiveness 3
The process of purchasing
- Naiwu G.
- Verified HomeBuyer
- March 28, 2022
- Raleigh, NC
It was very smooth process!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great home builder.
- Nixia T.
- Verified HomeBuyer
- March 21, 2022
- Lakeland, FL
Great home builder with quality homes.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
They took too long to finish our house.
- Anonymous
- Verified HomeBuyer
- March 19, 2022
- Leander, TX
Michael was a great construction manager, Sam was an awesome Salesperson, other than that the experience was very stressful we had one issue after another and they took 4 extra months to finish our home, our house has several issues (not serious, but still) overall after moving we are happy with our house, and the neighborhood.
Total Score 3
Quality 2
Trustworthiness 4
Responsiveness 5
The overall lack of responsibility
- Anonymous
- Verified HomeBuyer
- March 19, 2022
- BOERNE, TX
I tried leaving a full ho eat review and kept getting an error message on this site saying I need to use at least 5 words. I used like 200. A bit odd that my negative review was somehow being blocked. The stars I left are accurate to my experience.
Centex Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further
Total Score 2
Quality 4
Trustworthiness 3
Responsiveness 2
Centex Homes - The lack of attention to detail takes the joy out of owning a
- Pamela F.
- Verified HomeBuyer
- March 18, 2022
- BOERNE, TX
The lack of attention to detail takes the joy out of owning a new home.
Total Score 3
Quality 2
Trustworthiness 5
Responsiveness 2
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