Centex Homes Reviews

Buying experience was great, sales persons was awesome but had 2 major plumbing issue 2nd day we moved in. Material Quality is not as good as we expected but plan is great.

Still waiting for appliances to be confirm of when delivery will be. Been in a home two months and still no confirmation

The application process was weird, it was on a first come first served basis on a established release date and time by the builder, whoever responded to the email first got to but the house. No upgrades or design changes (ex: cabinets, floors/tile, etc) were allowed. House didn't come with backyard sod or gutters. Putting all this aside,the Centex team was great, responsive and on top of their business, they made the process smooth and kept constant communication with us.

Wonderful customer service! Some issues around the house that are pending to he resolved. Was told to put in a ticket on closing day but still pending.

Final finishes are lagging in quality

The overall process was smooth and great, we received updates and communication was open. There is small issues we noticed after moving in that have yet to be resolved. We have not had anyone “checking” in on these issues.

She handled our approval process with excellence!!!! Was very professional and passionate about helping us!!!!

Please is wonderful great environment with neighbors. Concerned about to dark at night time, not enough light to walk around. The response to resolve issues with the house not great. Need to follow up frequently to have my repairs done.

So we are happy that we got to move to a brand new home. They made it easy for us to qualify. I'm however not so happy about the pricing of almost 400k not only because of the little amount of land and construction but the quality of materials on the construction seems very cheap and we can start we the tile or ceramic on bathrooms and laundry room. Also on the surrounding of the property, the construction crews didn't clean so well and there are still some trash that we had to pick up. So if the price would have been less, then the price would make sence but to me 400k for the quality of materials doesn't make sence. ... More

For instance, my outside backyard filled with trashes(I cleaned it) and no grass has been planted outside fence, heavy rains comes up, all the ground debris and muds comes to my backyard.

I thought I was getting a great home but was disappointed when I could not install my winsow shades when I discovered the wind header was split in two and filled with foam which cannot support the screws. Builder has been notified and have done nothing to repair the issue.

I had a wonderful buying experience while leaving at the home I’ve had some issue that where quickly addressed in a timely manner unfortunately the floors seem sorta cheap and part of the shower head is coming off and the back door gets stuck it hard to open and close but other than that I’ve had a 4star experience

Not please with the project manager but everything else was good p.s need to change the type of toilet paper holders because they don't hold large rolls also need to make gutters standard.

The paint in the backyard is very bad, the siding , isn’t painted well the carpenters didn’t use the headless nails that go in. The nailheads are are all showing around the window sills they used to rough of boards around the windows that should have been sanded & puttied. There are pits in my new siding paint already coming off because it needed another coat of paint. Also around windows they weren’t to good at puttying they just slopped int on here and there. Also why in the world would you put a door on backward? It opens out, the hinges are on the outside of the door,not very safe. The wind catches the door some times when you go outback and takes you with it. Door should open to the inside not out. Also I thought this house was suppose to be for the disabled,? Inside yes but all doors have a good 4 inch drop coming in or going out. My son in law lives here also it is very dangerous to get his walker in or out of the house,because of those steps. I have reported these things to Kevin, and I think he’s trying to fix what can be fixed,as of yet nobody has came to repaint siding or repute hopefully we are on the list. My son in law has M S forgot to remind you of that,I did tell them when I bought this house about being disabilities friendly. I was told it was,well not on intrances or exits ... More

The buying process with Centex was virtually painless, they walked me through every step of the way. The construction manager was awesome and returned my calls when requested to do so. My only suggestion is to pay attention to small details, I didn’t realize the lack of storage as there’s only one storage closet near the master and none for the secondary bedrooms. Also there could be more cabinets and better flooring. I understand the use and said durability of LVT flooring, but the glue doesn’t adhere well and a click and lock system or wood look tile would have been better suited for the home. Aside from these things I am pretty happy with my purchase although the home I purchased was nearly completed when I picked it and wasn’t aware that sod was not included in the backyard and due to the stage in building I was not allowed to add it. This was my first time purchasing a home so some lessons learned and I thank Pulte Mortgage and Centex Homes for making this process simple and painless. ... More

The builder has some great people working for them. You’re in good hands!

after I moved I addressed a detailed things needs to be fixed to a field management it's been a month now no response either by email or phone call too bad

We came around and did the blue tape portion of the walkthrough and I am not sure much has been corrected as there are cracks in the walls, the carpet is coming up, the master bath toilet has issues and so on. I am putting in a ticket today because I want everything fixed.

We closed although there were still what a job trying to get them to fix

Misrepresented information, was provided about a fitness center. Which is a strong criterial for me, purchasing a home. The landscaping grading is bumpy and rocky. I love my home, however, it would have helpful if I were provided with basic details, about cable, and wiring, in the unit. Also, no folder, paperwork, disc or hardcopy of the homeowners association regulation. And, most importantly, there is a serious ANT problem. There are more than 5 ant hills on the property, and it was documented and it was supposed to be taken care of, and to this day, nothing has change. I still have a ant problem. Zach was great, in (sales). The original female person, not so much. One question: I think the HVAC, was installed improperly, and the workmanship, doesn't look like the one I had in my home, prior to move into a Centex home. I have a open vent stemming from the ceiling that has an open end, and there are cracks in the ceiling. Documented, someone came by, weeks ago, nothing done to this day. ... More

Overall it was a good experience, except for the things that should have been repaired prior to doing the walk thru.

Too many details weren’t finished before the closing like downstairs bath vent, wall, cabinets, power in certain rooms, etx

I regret buying not learning more about the builder before buying the house. Regrettably, I was rushed into buying it and now regret not taking more time to decide. The workmanship of the house is awful, it was built very fast and it shows. I would have been better off going with a better builder and spending more money because now I’m spending more money to repair bad workmanship. Biggest regret of my life.

Make sure you getting a private home inspector. Triple check everything. Electrical outlets, door fitment, non level window sils and valances, paint, trim work ondition. Too much to mention. Rather disappointed for price we paid.

Not happy with the responses to issues that I have had since moving into my home