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Centex Homes Reviews
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What Homeowners Have to Say About Centex Homes.
Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3264 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Connor and Dominic were great to work with
- Dennis F.
- Verified HomeBuyer
- September 13, 2025
- Myrtle Beach, SC
Our experience buying our home here in the Arcadia Community was absolutely wonderful. We've been here for almost 2 months. All of our requests for repairs were done promptly and professionally. Thank you Connor and Dominic for your assistance in making this possible.
Centex Homes responded:
Thank you for taking the time to share your feedback. We are thrilled to hear that you had a wonderful homebuying experience with Connor and Dominic! It's also wonderful to know that all concerns are addressed and resolved promptly! Enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Seamless and smooth
- Adegboyega A.
- Verified HomeBuyer
- September 10, 2025
- Buckeye, AZ
Get yourself ready, you will be expected to prove that you're responsible with your finances and can continue to pay the mortgage for a long time.
Centex Homes responded:
Thank you for sharing your feedback. We understand that buying a home is a significant financial commitment, and we strive to ensure that all homeowners are well-informed and prepared throughout the mortgage process! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
A home owner has an issue, CENTEX comes to their rescue
- Felix C.
- Verified HomeBuyer
- September 10, 2025
- LaBelle, FL
We moved late in May from Missouri. The home is beautiful. The water heater had a problem, the heating element was replaced. The oven tripped a breaker, an electrician visited the home and fixed it. We thought the A/C had some trouble, but is new technology, a heat pump, the condenser fan starts after a brief delay. My wife had some detailing concern with the Quartz kitchen counter. They came and fixed it incredibly well. We love our home and the Centex Homes Team. God bless them and their loved ones.
Centex Homes responded:
Thank you for taking the time to share your feedback with us. While we are sorry to hear that you experienced some concerns since moving in, we are glad our team was able to resolve them promptly! We are so glad to know that you are loving your new home and appreciate our team's efforts! Thank you again. ^KH ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Mavera new homeowner
- Ruben F.
- Verified HomeBuyer
- September 10, 2025
- Conroe, TX
We have been in our house for about a month and a half and so far everything is good , Weston was a great help during and after the closing resolving minor issues very quickly.
Centex Homes responded:
Thank you for taking the time to share your feedback with us. We are delighted to hear that you have been having a good experience since moving into your new home! It's wonderful to know that Weston was helpful in resolving your concerns promptly! Enjoy your new home! ^KH
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Exceptional Buying Experience
- Ashwin T.
- Verified HomeBuyer
- September 10, 2025
- Hockley, TX
Our overall experience was great . Right from initial showing , explaining the upgrades in the house , lending and closing - there were regular follow ups. Most of the work was online on Pulte's portal which made the overall process very seamless and collaborative. Even the minor fixes within the home before moving in were timely repaired. Looking forward to doing business with Pulte again.
Centex Homes responded:
Thank you for taking the time to share your feedback. We’re delighted to hear that the process felt seamless and collaborative, and that our team was able to provide timely support along the way! We truly appreciate your kind words, enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great overall experience. Love the house.
- Anonymous
- Verified HomeBuyer
- September 10, 2025
- North Port, FL
Great overall experience. Love the house
Centex Homes responded:
Thank you for taking the time to share your feedback. We are thrilled to hear that you had a great experience and are loving your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The project manager was very helpful!
- Larry H.
- Verified HomeBuyer
- September 09, 2025
- San Antonio, TX
Project manager is very helpful
Centex Homes responded:
Thank you for taking the time to share your feedback. It's wonderful to know that you found your project manager to be very helpful! Enjoy your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Great Experience
- Macy S.
- Verified HomeBuyer
- September 09, 2025
- Porter, TX
The overall process was good! Things were a bit confusing and it was occasionally hard to know who we should contact at what point. Todd and Megan from the Centex Team were especially helpful!
Centex Homes responded:
Thank you for taking the time to share your feedback. We're glad to hear that your overall experience was great! While we're disappointed to hear there was confusion with who to contact, it's great to know that Todd and Megan were helpful! Enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Seamless and Professional
- Kathryn P.
- Verified HomeBuyer
- September 09, 2025
- Waller, TX
This was my first home purchase on my own, and I couldn't have asked for a better team. Amy, the sales representative, was such a pleasure to work with. Her knowledge and professionalism made it easy to start the process. Chris, the builder, kept me updated and went above and beyond to ensure my house was move-in ready by closing day. If I ever had a question or concern, both Amy and Chris were on it and got back to me almost immediately. I am very satisfied with the quality of my home and highly recommend the Centex community.
Centex Homes responded:
Thank you for taking the time to share your feedback. We’re so happy to hear that Amy and Chris made the process smooth and enjoyable, and that their knowledge, professionalism, and responsiveness gave you confidence along the way! It’s wonderful to know you’re satisfied with your new home, and we truly appreciate your recommendation! Enjoy your new home! ^KH ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Javier
- Kenneth M.
- Verified HomeBuyer
- September 09, 2025
- Lehigh Acres, FL
If knew then what I know about Centex Homes I never would have bought one. Overpriced and not alot of value. I had problems including range fuse and also automatic door in the bathroom shutting on its own. Also the floor in the garage had paint spots that had to be cleaned up.
Centex Homes responded:
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience has not met expectations and that you’ve encountered issues with your home. We'd like to learn more about your concerns and help resolve them, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
Great service!
- Jaime M.
- Verified HomeBuyer
- September 09, 2025
- Converse, TX
Overall the process was very simple and smooth. Everything came out wonderful and our house feels like home to us.
Centex Homes responded:
Thank you for taking the time to share your feedback. We’re so glad to hear that your process was simple and smooth, and it’s wonderful to know your new home turned out as you hoped and already feels like home! Thank you again. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Buying was good but needs work
- Michael L.
- Verified HomeBuyer
- September 03, 2025
- San Antonio, TX
The people helping set up and follow up on the buying process were fantastic and have no issues with this process. The walkthroughs were great I was being told things are checked and double checked. The problem now is I keep having issues with electrical, plumbing, and now windows leaking during rain. I was against buying a new house for fear of these reasons, these reasons that I was told shouldn’t be a problem. I keep having to take whole days off work just to be here to fix all these problems. The only saving grace is that the warranty people do in fact respond relatively quick, but I am ...
Centex Homes responded:
Thank you for taking the time to share your feedback with us. We’re glad to hear that your buying process and walkthroughs went smoothly, but we’re truly sorry for the ongoing issues you’ve experienced since moving in. It's good to know you are receiving quick communication from our warranty team, we would like the opportunity to help address your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 4
Ocean Pointe by Centex, Bolivia, NC
- Kathleen W.
- Verified HomeBuyer
- August 21, 2025
- Bolivia, NC
Very pleased with our purchase here in Bolivia, NC. The Ocean Pointe staff...from sales to build manager have been wonderful. Would highly recommend this builder.
Centex Homes responded:
Thank you for taking the time to share your feedback with us. We’re so glad to hear that you’re pleased with your new home and that our team made the process such a positive one! We appreciate your recommendation, and we wish you many happy years ahead in your new community! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
This team was the best
- Alex H.
- Verified HomeBuyer
- August 19, 2025
- Haslet, TX
Everyone made this experience enjoyable for us! Hunter was a great builder to work with and tried his best to make sure we were satisfied with our home purchase. We love it!
Centex Homes responded:
Thank you for taking the time to share your feedback. We’re thrilled to hear that Hunter made your homebuilding journey enjoyable and worked hard to ensure your satisfaction! It’s wonderful to know you love your new home, wishing you many happy years ahead! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Enjoyable, very attentive and friendly
- Florine B.
- Verified HomeBuyer
- August 14, 2025
- Boerne, TX
make sure that you are in constant communication with you builder and do not be afraid to voice your opinion. They are friendly and very understanding.
Centex Homes responded:
Thank you for taking the time to provide feedback for us. We're thrilled to hear that you had a positive experience with our team! It's wonderful to know that they were friendly and understanding throughout your process. Enjoy your new home! ^KH
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Warranty work and quality have been questionable
- Geoffrey H.
- Verified HomeBuyer
- August 13, 2025
- Ashville, OH
The purchasing agent was great, the building process was pretty good. After moving in we have had problems with the hvac system, mold, and cabinets pulling off of the walls. The response to those issues has been very mediocre and doesn’t really seem to be much of a priority. The subcontractors especially colonial heating could care less and seem more interested in passing the problem off then really trying to figure out the problem.
Centex Homes responded:
Thank you for taking the time to provide feedback for us. We're so glad to hear that you enjoyed your experience with your sales agent and your build process! However, we're sorry to learn about the concerns you've been experiencing in your new home. We'd like the opportunity to learn more about them and help resolve them, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Great experience
- Jill H.
- Verified HomeBuyer
- August 07, 2025
- Gainesville, GA
Very responsive builder team! Addressed and resolved items as they arose in a timely and courteous manner.
Centex Homes responded:
Thank you for taking the time to provide feedback for us. We're thrilled to hear that you had a great experience with us! While we're disappointed to learn there were concerns with your home, we're glad to know they were addressed and resolved promptly. Enjoy your new home! ^KH ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Dreamscape
- Anonymous
- Verified HomeBuyer
- August 07, 2025
- Montgomery, TX
Shannon did everything she could possible to make it worthwhile to get into my home. Price was right. House was ready for move in. Aaron made the walk thru happen with no glytches.
Centex Homes responded:
Thank you for taking the time to provide feedback for us. We're so glad to hear that you had a positive experience! It's wonderful to know that Shannon and Aaron were helpful and supportive throughout your process. Enjoy your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Overall great home
- Anonymous
- Verified HomeBuyer
- August 07, 2025
- Princeton, TX
Overall experience was great. I do wish there took into consideration homeowners preferences in yards and gave more space in between homes rather than trying to fit more into the subdivision. Additionally underground sprinkling should be on a central recollection line to help mitigate costs for homeowners.
Centex Homes responded:
Thank you for taking the time to share your feedback with us. We're so glad to hear that your experience overall was great! We appreciate your feedback and insights into the yard sizes and underground sprinkler recommendation. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Purchase on Labelle
- Pedro H.
- Verified HomeBuyer
- August 07, 2025
- LaBelle, FL
My overall experience was good. The only issue was getting the tittle in my name at the county property adjusters office was not so smooth. I contacted the Centex employees to let them know that the name change had not been recorded. Other than that I have an electrical issue in the house and we see how they handle it. Thanks!
Centex Homes responded:
Thank you for taking the time to share your experience with us. While we're glad to hear that you had a good experience overall, we're sorry to hear about the title and electrical concerns in your home. We'd like to make leadership aware of your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 4
Build was great found a few things that were really not that bad
- Peter A.
- Verified HomeBuyer
- August 07, 2025
- CAPE CORAL, FL
Working with Mike and Cathy was a very good experience for me
Centex Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a great experience while working with Mike and Cathy! We're also glad to hear that the build process went well and that any issues you found were minimal. Congratulations and enjoy your new home! ^KH ...
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Exceptional experience
- Jeffrey S.
- Verified HomeBuyer
- August 06, 2025
- North Port, FL
Buying our new home with Centex was the best move we have ever made. Everyone involved was extremely knowledgeable and helpful. They quickly responded to us with any questions that we had through the entire process and kept us informed as things progressed through the buying process. We would highly recommend buying a Centex home.
Centex Homes responded:
Thank you for taking the time to share your experience with us. We're thrilled to hear that you had a smooth and seamless home buying experience! It's wonderful to know that our team was helpful, responsive, and kept you informed throughout your process. We appreciate your kind words and your recommendation! Enjoy your new home! ^KH ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Treated like a VIP Customer
- Felix C.
- Verified HomeBuyer
- August 06, 2025
- LaBelle, FL
From the start I told CENTEX Homes employees what I liked about their performance, execution, attention to details, and Customer Satisfaction. Although, the development is new and have few homes occupied, the City of LaBelle water, wastewater, stormwater, trash collection and recycle materials collections run smoothly and on time. Yard irrigation is automatically taken care by the HOA which is reasonable, or pretty low cost to be exact. The warranty. my God, is a dream come true. They have a Customer Service group that response as if telepathy occurred, as soon as you know you like something ...
Centex Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you are enjoying your new home and community! It's great to know that any concerns you may have are addressed and resolved quickly. We appreciate your kind words! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Cinco Lakes
- Paul D.
- Verified HomeBuyer
- August 06, 2025
- San Antonio, TX
Where do I start, My homebuying experience was a nightmare. it started after 2 weeks I moved in the guest bathroom toilet got clogged. Submitted a claim and they came 3 days later to snake the sewer pipes and with great success it was cleared. 2 weeks later I had another clogged toilet on a Friday night and paid $740 dollars on after hour plumber company. Cleared the problem again but the plumber thinks something is in the pipe and he didn't have a camera to check but cleared the clogged. Then 1 week after that it got clogged again. Frustrated with the clogging issues insisted the plumber use ...
Centex Homes responded:
Thank you for taking the time to provide feedback for us. We're truly sorry to hear about the challenges you've encountered in your new home, especially the recurring plumbing issues and delays in resolving your warranty requests. Your concerns especially regarding the pipe obstruction, water damage, and communication are important, and we’d like the opportunity to escalate this further to ensure proper resolution. Please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...
Total Score 4
Quality 2
Trustworthiness 1
Responsiveness 1
House was not built to standards
- Jeri E.
- Verified HomeBuyer
- August 06, 2025
- Maricopa, AZ
We discovered that the studs are off, some are spaced 25", other studs are 17", makes me wonder how safely the house was built. One of the walls in the backyard can be pulled back and forth. There is a crack in the stucco wall of the house. The hot water values are reversed. Tickets have been submitted but nothing has been doneto fix the issues.
Centex Homes responded:
Thank you for taking the time to share your feedback with us. We're truly sorry to hear about the concerns you've been experiencing in your new home, as this is not the level of quality we strive to provide. We apologize for the lack of resolution and would like the opportunity to address your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 1
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