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Centex Homes Reviews

What Homeowners Have to Say About Centex Homes.

Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3243 homeowner reviews to learn why they are the right team to build your new home.

Centex Homes

has 4.2 out of 5 stars overall

3243 Reviews

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Responsiveness 4.1

Customer Reviews

Everyone's personality was out standing.. And they kept us informed and up to date on the status of what was going on with our home..

  • Sheila W.
  • Verified HomeBuyer
  • March 09, 2022
  • Taylor, TX

Over all Centex made it happen for us..we are so pleased.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Centex Homes

  • Nico N.
  • Verified HomeBuyer
  • March 09, 2022
  • Forney, TX

They help make the house buying process easy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Very easy process from start to finish

  • Daniel T.
  • Verified HomeBuyer
  • March 09, 2022
  • Parrish, FL

Very easy process from start to finish

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

availability

  • Mohan S.
  • Verified HomeBuyer
  • March 09, 2022
  • Saint Cloud, FL

this builder is willing to assist you in getting a home

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Every issue that we had was addressed promptly.

  • Cori G.
  • Verified HomeBuyer
  • March 09, 2022
  • Tomball, TX

Overall we are happy with our builder and the home that was completed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

House not finished, lots not working, sloppy workmanship

  • William S.
  • Verified HomeBuyer
  • March 09, 2022
  • Taylor, TX

Overall this has been a terrible experience. House was not finished when we closed. A/C and furnace wired backwards, causing the furnace to constantly trip the breaker during cold weather (got that fixed about 5 weeks after closing), back porch catches water by the back door (sloped wrong direction - under re-construction now), sprinkler system did not work, master bath shower would not drain (not slow - didn't drain at all and had water in shower basin for 2 weeks), waited about a month for the appropriate front door knob to be installed, living room HVAC vent would not open, paint spilled ...

Centex Homes responded:
Hi. We are so sorry to hear about your experience and thank you for taking the time to share this feedback with us so we can escalate it to leadership. We would like to look into this situation as well and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^AH ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Good, not great

  • Trey D.
  • Verified HomeBuyer
  • March 09, 2022
  • Taylor, TX

Overall, we enjoy our Centex home. It is our fist home purchase and so we were a little less picky, and the market in our area is extremely competitive, with the costs of homes going through the roof. The home seems to be build well generally. But all of the details were clearly rushed. The detailed paint job we sloppy, the landscaping wasn't great. But none of the issues so far have been irreversible. And considering the market, the price point was desirable. So overall, it is a good house, not a great house.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Centex Homes - Prior to moving in there were squeaks and uneven flooring, wood

  • Anonymous
  • Verified HomeBuyer
  • March 09, 2022
  • Leander, TX

Prior to moving in there were squeaks and uneven flooring, wood sticking out in in t he garage ceiling. The kitchen was flooded from a water line burst. Also the garage walls and floors had water leaks. Some door knobs and hitch loose. Over all, I think detailing is very poor. There is still squeaks and a brand new home should not feel like a fixer up.

Centex Homes responded:
We were so terribly sorry to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com. centexhomes

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Poor workmanship and lacking quality finishes

  • Ronald F.
  • Verified HomeBuyer
  • March 09, 2022
  • Beaufort, SC

Ok this is 5 6

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

HOME !

  • Rafael S.
  • Verified HomeBuyer
  • March 09, 2022
  • Forney, TX

The houses have very good quality, the price is in line with what one expects to pay for a house that we call HOME, and the sector is quiet and safe, in addition to being a beautiful place to live. Just one detail when we visited the model house for the first time, which was that they told us that the houses included the security system and alarms, and when we received it they told us that they did not...

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 5

bad closing experience

  • Ajay K.
  • Verified HomeBuyer
  • March 09, 2022
  • Maricopa, AZ

Forced closing prior to home being fully built. Builder unwilling to postpone closing buy two days so that I could have an inspection done on a home which was built, instead had to do inspection on home with no gas lines, holes in stucco, unfinished bathroom, etc.. Will never do business with Pulte or Centex again

Centex Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com. centexhomes

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 2

The quality of the homes, the materials and the people that works for Centex

  • Daniela S.
  • Verified HomeBuyer
  • March 09, 2022
  • Davenport, FL

The quality of the homes, the materials and the people in every level during the entire process. Incredible, very happy with our home and our decision to be this one our forever retired home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home and layout

  • Thomas L.
  • Verified HomeBuyer
  • March 09, 2022
  • Maricopa, AZ

Love the home and builder quality,we wish the home came with a shower door, and wish it had a water softener loop hookup Also an option for gas stove and dryer.but glad we bought and pulse incentives were nice

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Everyone involved was so helpful and attentive.

  • Jamie B.
  • Verified HomeBuyer
  • March 09, 2022
  • Alvin, TX

Everyone involved was so helpful and attentive. They only issues we have had is with the paint used in the home and the way the flooring was laid - we already, after 1 month, have some boards that are lifting.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Overall a good experience

  • James H.
  • Verified HomeBuyer
  • March 09, 2022
  • Myrtle Beach, SC

Two things worthy of consideration: First, they install cheap end appliances. Second, they do a really LOUSY job on the interior painting of our home. The home warranty folks are coming today to hopefully repaint everything. If I had to do it over again, I would NOT close on the home until the painting was to my satisfaction. That being said, they have honored their word so far so I expect no issues.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

More of the same

  • Jose N.
  • Verified HomeBuyer
  • March 09, 2022
  • Wesley Chapel, FL

During the sales, they were the ones who suggested a completion date that had a 2 months float. However, they completed the house 4 months after the date they provided. They did this just to get our initial deposit. Craftmanship is not the best, the light fixtures are as cheap as they come (in a $359K house we were expecting more). They backyard does not have the proper slope and grading so is always wet and cannot be used. I have been trying to have them fix this for 3 months now and all they do is give excuses. They gave me a closing date without the final inspection and appraisal been ...

Centex Homes responded:
We're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com. centexhomes

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Delays in building, run around, not honest.

  • Mark H.
  • Verified HomeBuyer
  • March 09, 2022
  • Columbia, TN

Terrible experience with the builder, wish I never bought from Centex (Pulte). They talk about delays, but when you see other home being built and your is not, very disappointing. Communication is terrible, updated email don't tell you the truth on what is going on with your home. After the move in so many issue from leaky windows, floors having bubbles, cabinets not installed correctly, access to attic left open. pressure washing horrible, The yard is full of nails, razer blades, cut metals. Doors don't open on close correctly, bedroom shelfing falls down. No bang for your buck with this ...

Centex Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you? ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

The process was easy.

  • Anonymous
  • Verified HomeBuyer
  • March 09, 2022
  • Van Alstyne, TX

They are a great team and are helpful throughout the process.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Centex Homes - Overall the home is great but they cut alot of corners that I

  • William C.
  • Verified HomeBuyer
  • March 09, 2022
  • Forney, TX

Overall the home is great but they cut alot of corners that I didn't notice until I fully moved in. Some things I'm already have to call warranty on less than 30 days in my home.

Total Score 5


Quality 2

Trustworthiness 3

Responsiveness 1

Outstanding service

  • Iris L.
  • Verified HomeBuyer
  • March 09, 2022
  • Raleigh, NC

Anthony and Tomas have both been very professional

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Chuck and Ruben were great.

  • Paul H.
  • Verified HomeBuyer
  • March 08, 2022
  • Hebron, OH

The people make the difference for us.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Poor auality of workmanship and materials

  • Fernando D.
  • Verified HomeBuyer
  • March 02, 2022
  • San Antonio, TX

Centex constructions manager and warranty personnel are not on top of things. The workmanship is inferior, and the quality of the house is not what I was expected for someone paying over $300,000 in San Antonio. Two months after closing escrow, Centex never completed the items identified during our home walkthrough. The second-story floors are squeaky and uneven. I am concerned about the way Centex framed my house. The exterior painting was poorly done. You can see all the irregular spray marks all over the place. The driveway and front of the house were dirty, and the roof was full of paint. ...

Centex Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Centex Homes - I did not have the best customer experience from the sales through

  • Denecia D.
  • Verified HomeBuyer
  • February 28, 2022
  • Royse City, TX

I did not have the best customer experience from the sales through the build experience. Once we signed the contract, we felt like a number and not a client. Poor communication throughout the process. We pointed out several build quality issues throughout build. Only closer of the build came in and tried to rectify the issues we pointed out and could provide honest answers and time frames.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Centex Homes - The buying experience was good but everything went down hill

  • Anush S.
  • Verified HomeBuyer
  • February 28, 2022
  • Taylor, TX

The buying experience was good but everything went down hill once I closed on the home. No cable box on my street due to which I have not been able to get an internet connection since I closed in the end of December. The drains in all the toilets started clogging and bubbling up. Right from the contractor to the customer service no one has been of any help even after several phone calls or texts. Please do not buy a Centex home

Total Score 4


Quality 1

Trustworthiness 1

Responsiveness 1

Poor quality and dirty

  • Anonymous
  • Verified HomeBuyer
  • February 26, 2022
  • NEW BRAUNFELS, TX

What lived in our home for almost 2 months now. We keep finding new things wrong or missing in our house. We are extremely upset with how this house was built. We should be happy and enjoying our dream home but instead we are chasing the builder to fix all the issues

Centex Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH ...

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1