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Centex Homes Reviews

What Homeowners Have to Say About Centex Homes.

Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3265 homeowner reviews to learn why they are the right team to build your new home.

Centex Homes

has 4.2 out of 5 stars overall

3265 Reviews

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Responsiveness 4.1

Customer Reviews

AJ and her team make a awesome job they make us feel comfort’s and well informed all the time

  • Nilsson D.
  • Verified HomeBuyer
  • February 08, 2022
  • Royse City, TX

Through the building process all the team , Laura, Kenny and AJ did a great job I will highly recommend CENTEX as your choose to your new home deem come true

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Rude remarks sometimes about if I don't like it they have someone else who wants it. Builder was very nice.

  • Kathleen P.
  • Verified HomeBuyer
  • February 08, 2022
  • Fort Worth, TX

There are open areas in my roof line as I can see light from my attic asking my whole front entry walkway, when it is on. Very poor caulking job outside and especially above my tub. Along the floor as well they are not all clean lines and trim work has flaws. Very messy and ugly. Paint specs all over on my floor. Lumps under my carpeting, my garage door does not close all the way to the cement and the ground is not level with the garage door. Shotty concrete work under the brick by my garage. Random concrete in bricks that was slapped in after the fact and is a different color cement. ...

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 4

No communication

  • Mitchell N.
  • Verified HomeBuyer
  • February 08, 2022
  • San Antonio, TX

Too many things went poorly throughout the entire process. I would be happy to discuss over the phone.

Centex Homes responded:
We're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com with your contact information. We would be glad to discuss. Thanks ^ AH centexhomes

Total Score 1


Quality 3

Trustworthiness 2

Responsiveness 1

Centex Homes - Building part was great!

  • Jane P.
  • Verified HomeBuyer
  • February 08, 2022
  • Houston, TX

Building part was great!

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Centex Homes - Amazing!

  • Georgette D.
  • Verified HomeBuyer
  • February 08, 2022
  • Taylor, TX

Amazing!! Maria and Mandi are amazing!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Great experience overall.

  • Patricka N.
  • Verified HomeBuyer
  • February 08, 2022
  • McDonough, GA

Great experience overall. Highly recommend to my friends and family.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Great experience, all around!

  • Anonymous
  • Verified HomeBuyer
  • February 08, 2022
  • Crowley, TX

Great experience, all around! Very experience from knowledgeable professionals.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - The field manager was awesome!

  • Anonymous
  • Verified HomeBuyer
  • February 08, 2022
  • Bethlehem, GA

The field manager was awesome!

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Centex Homes - Craftsmanship and materials super for the price point.

  • Jorge G.
  • Verified HomeBuyer
  • February 08, 2022
  • McDonough, GA

Craftsmanship and materials super for the price point.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Communication

  • Nelly W.
  • Verified HomeBuyer
  • February 08, 2022
  • Leander, TX

The entire team was helpful in buying process . Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Dealing with the people - everyone was very friendly, courteous and professional

  • Sylvia C.
  • Verified HomeBuyer
  • February 08, 2022
  • Taylor, TX

This is the 3rd new build I've bought over the years, it has been disappointing to see the many, many cosmetic touch ups it requires. That was not the case with my other new builds. I just make note of everything as we go along. With that being said, I enjoyed the professionalism and quick response of everyone in the home buying process. It is a great team. And I do love my house. It's the perfect fit for my family and I. I love the floor plan. Thank you, Centex!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Honest answers and updates on progress of home.

  • Pasquale M.
  • Verified HomeBuyer
  • February 08, 2022
  • Maricopa, AZ

The staff at Centex Santa Rosa Crossing were always helpful and knowledgeable . They were prompt in responding to any questions or needs we had during the build process and afterwards.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Nice family oriented community

  • Jeong E.
  • Verified HomeBuyer
  • February 08, 2022
  • Lebanon, TN

Nice family oriented community

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Electricity painting flooring doors

  • Wshiar N.
  • Verified HomeBuyer
  • February 08, 2022
  • Murfreesboro, TN

Before you buy don’t sign in any paper for closing Until fixing all issues I am still have issues on my house

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

Centex Homes - It’s a nice neighborhood hood and the homes are nice

  • Jose A.
  • Verified HomeBuyer
  • February 08, 2022
  • Houston, TX

It’s a nice neighborhood hood and the homes are nice

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - The team in the development eere team.

  • Olisa R.
  • Verified HomeBuyer
  • February 08, 2022
  • Hebron, OH

The team in the development eere team. The construction manager was great

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Centex Homes - Although constant follow up was put to this, Centex delivers

  • Olusegun T.
  • Verified HomeBuyer
  • February 08, 2022
  • Missouri City, TX

Although constant follow up was put to this, Centex delivers on its promises

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Centex Homes - We built our home during a very difficult time with supply shortages,

  • Richard A.
  • Verified HomeBuyer
  • February 08, 2022
  • San Antonio, TX

We built our home during a very difficult time with supply shortages, delays, a pandemic, etc.. When all was said and done, Centex stood by us, and helped us to obtain our home. This is not just a house. It is where we will make memories, celebrate life and its ups and downs, and I feel that our building manager (Jared) and Centex knows that, and it shows in their sincere actions.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

The entire team was awesome

  • Monique D.
  • Verified HomeBuyer
  • February 08, 2022
  • New Caney, TX

The entire team at centex homes were awesome..they were very timely with all of my request. They made sure I had all of the information I needed. Everyone was extremely nice and respectful.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Centex Homes - The builder’s team, the best.

  • Anny H.
  • Verified HomeBuyer
  • February 08, 2022
  • Tomball, TX

The builder’s team, the best. Excellent, thank you so much.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The quick response to every single question we had.

  • Yesenia R.
  • Verified HomeBuyer
  • February 08, 2022
  • Seguin, TX

The overall process was so easy. We were so happy to have such great people such as Lee, Ryan, and Reagan helping us and guiding us through this journey. They were all quick to respond to any questions we had and made our first time buying a home a great one! We are so pleased with our experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Disorganized

  • Anonymous
  • Verified HomeBuyer
  • February 08, 2022
  • Durham, NC

I am not very likely to buy from this builder again.

Centex Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further. centexhomes

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 2

Centex Homes - From 1 to 10.

  • Anonymous
  • Verified HomeBuyer
  • February 08, 2022
  • Bethlehem, GA

From 1 to 10. As right now 8 construction is showing some.issues

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Expected a new home with no issues

  • Anonymous
  • Verified HomeBuyer
  • February 08, 2022
  • Hebron, OH

During the initial phase, the information provided was done in a professional manner and maintained throughout the home building process. Once we actually moved in, we did not expect to have to deal with concerns brought up before we moved in. The follow up-seemed like we were bothering them to correct workmanship that was needing repair. We asked to meet at a time that worked with our work schedule and were told the only time available was Monday - Friday, 8-4pm. We altered our schedule to meet the times provided. We like the house just not the nuances of having repairs needed on a ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

HVAC System

  • Bebius S.
  • Verified HomeBuyer
  • February 07, 2022
  • Tomball, TX

My upstairs is warm in the winter with the heat running but my downstairs is cold. They sent a tech out from Houk A/C and he wasn’t very helpful at all. it’s very uncomfortable

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3