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Centex Homes Reviews

What Homeowners Have to Say About Centex Homes.

Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3245 homeowner reviews to learn why they are the right team to build your new home.

Centex Homes

has 4.2 out of 5 stars overall

3245 Reviews

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Responsiveness 4.1

Customer Reviews

The quick response to every single question we had.

  • Yesenia R.
  • Verified HomeBuyer
  • February 08, 2022
  • Seguin, TX

The overall process was so easy. We were so happy to have such great people such as Lee, Ryan, and Reagan helping us and guiding us through this journey. They were all quick to respond to any questions we had and made our first time buying a home a great one! We are so pleased with our experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Disorganized

  • Anonymous
  • Verified HomeBuyer
  • February 08, 2022
  • Durham, NC

I am not very likely to buy from this builder again.

Centex Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further. centexhomes

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 2

Centex Homes - From 1 to 10.

  • Anonymous
  • Verified HomeBuyer
  • February 08, 2022
  • Bethlehem, GA

From 1 to 10. As right now 8 construction is showing some.issues

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Expected a new home with no issues

  • Anonymous
  • Verified HomeBuyer
  • February 08, 2022
  • Hebron, OH

During the initial phase, the information provided was done in a professional manner and maintained throughout the home building process. Once we actually moved in, we did not expect to have to deal with concerns brought up before we moved in. The follow up-seemed like we were bothering them to correct workmanship that was needing repair. We asked to meet at a time that worked with our work schedule and were told the only time available was Monday - Friday, 8-4pm. We altered our schedule to meet the times provided. We like the house just not the nuances of having repairs needed on a ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

HVAC System

  • Bebius S.
  • Verified HomeBuyer
  • February 07, 2022
  • Tomball, TX

My upstairs is warm in the winter with the heat running but my downstairs is cold. They sent a tech out from Houk A/C and he wasn’t very helpful at all. it’s very uncomfortable

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Home was not complete when I closed

  • Anonymous
  • Verified HomeBuyer
  • February 06, 2022
  • Zephyrhills, FL

They rushed to get the homes done so certain items weren't finished prior to closing and some items were broken or not installed correctly. It's been 2 months since I moved in and they are still fixing things in my home.

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 3

Centex Homes - Had a great experience with the purchase process and working

  • Anonymous
  • Verified HomeBuyer
  • February 05, 2022
  • Parrish, FL

Had a great experience with the purchase process and working with the warranty department for minor repairs.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy with our home just wish we had more experience of things to check.

  • Steven M.
  • Verified HomeBuyer
  • February 05, 2022
  • Myrtle Beach, SC

If you can be on site to check things then do so if you know what you are checking. If not hire someone who can check for you. Communicate with sales person and project manager they will keep you informed. Trust them. If there is a problem inform them. Communication is key.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Centex Homes - I love the fact that there's a team I could speak with if there's

  • Carlton M.
  • Verified HomeBuyer
  • February 05, 2022
  • Davenport, FL

I love the fact that there's a team I could speak with if there's any issues.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

House style

  • Brian L.
  • Verified HomeBuyer
  • February 05, 2022
  • Land O' Lakes, FL

Very well designed for the layout and space.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Professional, friendly team assisting with quality build and

  • Tammy A.
  • Verified HomeBuyer
  • February 04, 2022
  • Houston, TX

Professional, friendly team assisting with quality build and loan process! Homes have nice floor plans and curb appeal! Great "Customer Care" beyond closing!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Troy And Mike

  • Kevin L.
  • Verified HomeBuyer
  • February 02, 2022
  • North Fort Myers, FL

Everthing from meeting Troy to Mike getting it compleete shows what a great team Centex has

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Overall, great experiences for home buy,

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2022
  • Fuquay Varina, NC

Overall, great experiences for home buy,

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - I expected better quality in materials, we recently had a water

  • Alfonso T.
  • Verified HomeBuyer
  • February 02, 2022
  • Haslet, TX

I expected better quality in materials, we recently had a water leak outside in the sprinkler system and they took over two weeks to fix it.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

Centex Homes - This experience was terrible.

  • Tamra W.
  • Verified HomeBuyer
  • February 02, 2022
  • San Antonio, TX

This experience was terrible. Those who you’re supposed to be in contact became unresponsive. The lack of consistency with communication along with poor craftsmanship is something I never want to deal with again.

Centex Homes responded:
We are sorry to hear that you had a terrible experience and our team has not been responsive. We value your feedback and will be sharing with our team to better our company..We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch ...

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Centex Homes - What an experience!

  • Scott W.
  • Verified HomeBuyer
  • February 02, 2022
  • North Fort Myers, FL

What an experience! It’s a beautiful home I wish the master closet was a little smaller and the bedroom a little bigger and for the price we couldn’t get self close drawers in kitchen but it is a well built beautiful home and a great team to work with!!

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - I wish it was a better communication system

  • Jose C.
  • Verified HomeBuyer
  • February 02, 2022
  • Saint Cloud, FL

I wish it was a better communication system

Centex Homes responded:
Thanks for taking the time to write this review and let us know how we can improve. We apologize that our communication has not been up to par and will certainly share these comments with our local leadership team. If you have additional feedback, we're always listening at customersupport@pultegroup.com. ...

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 3

Professionalism

  • Steven M.
  • Verified HomeBuyer
  • February 02, 2022
  • North Fort Myers, FL

Everything went smoothly & on time!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everyone is just extra nice and the customer service is excellent.

  • Cindy H.
  • Verified HomeBuyer
  • February 02, 2022
  • North Fort Myers, FL

So much better than buying a used home. No trickery or shady stuff. Total trust and excellent workmanship in all areas.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 3

Centex Homes - We love the floor plan if our home.

  • Terry C.
  • Verified HomeBuyer
  • February 02, 2022
  • McDonough, GA

We love the floor plan if our home.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Ok

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2022
  • San Antonio, TX

What a shame. These houses come with more issues built in than upgrades.

Centex Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further. centexhomes

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Our field construction manager was amazing

  • Werner M.
  • Verified HomeBuyer
  • February 01, 2022
  • Durham, NC

Our field construction manager was quick to resolve any problems. He always communicated in a timely manner. Our overall experience was very good.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Centex Homes - Walker is awesome and very attentive to needs

  • Theresa C.
  • Verified HomeBuyer
  • February 01, 2022
  • San Antonio, TX

Walker is awesome and very attentive to needs

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I'm still waiting to get some things fixed, more than six weeks after closing.

  • Anonymous
  • Verified HomeBuyer
  • February 01, 2022
  • Maricopa, AZ

I submitted a list of things that needed to be corrected. Yes, even new houses have things like cracks that aren't filled in and sawed out rectangles in the wall. I still have a temporary stove in my place because the people who put in my permanent stove didn't remove it at the same time. Copper pipes are still sticking out of the ground. I don't want to put landscaping rock in my yard for fear the rock will puncture a line. The house itself is really nice though. I especially like the low HERS rating which means the house is insulated to save on heating and cooling bills.

Total Score 3


Quality 5

Trustworthiness 4

Responsiveness 2

Centex Homes - We had quite a few issues, some that still have not been corrected

  • Kristina A.
  • Verified HomeBuyer
  • February 01, 2022
  • MARANA, AZ

We had quite a few issues, some that still have not been corrected and now more issues have come up, such as our drip system is not working correctly and I had to shut off the main water supply because even in the off position the system was still running. There are areas that need paint touched up and we were told we would be receiving a touch up paint kit to do this ourselves. There is a dent in one of our garage panels that has yet to be addressed and the pop outs on the exterior of the home are missing. Apparently this was missed during the building process.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2