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Centex Homes Reviews
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What Homeowners Have to Say About Centex Homes.
Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3075 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
The timeline of progress was great!
- Ivory W.
- Verified HomeBuyer
- April 18, 2021
- Houston, TX
The homes are very good quality.
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Good builder but worst sales team
- Cecilia H.
- Verified HomeBuyer
- April 13, 2021
- Missouri City, TX
Good builder, on time, good quality of final result. Regular update on the progress and quic response on the progress and questions. Only sales team is worst that i have meet so far and experience nightmare process regarding closing date
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Centex Homes - All of the staff at Elley crossing have been very helpful throughout
- Wilbur S.
- Verified HomeBuyer
- March 03, 2021
- NEW BRAUNFELS, TX
All of the staff at Elley crossing have been very helpful throughout the entire home building process.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Centex Homes - Very transparent and keeps you in the loop regarding the timeframes.
- Ebony W.
- Verified HomeBuyer
- January 26, 2021
- Hockley, TX
Very transparent and keeps you in the loop regarding the timeframes. I rarely Had to call and follow up on anything. Robert was great to work with.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Exceptional management and customer service, good quality
- Anonymous
- Verified HomeBuyer
- December 22, 2020
- Houston, TX
We had a great experience with management on all levels from sales to construction to warranty. The quality is good with minor craftsmanship concerns that are readily addressed by warranty. Overall we love our new home and look forward to growing our family in this neighborhood.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
The building team was responsive and very helpful throughout every aspect of the process.
- Anonymous
- Verified HomeBuyer
- December 08, 2020
- Hockley, TX
Very responsive and helpful team. Love my new home!
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Knowledge
- Phillip W.
- Verified HomeBuyer
- October 30, 2020
- North Port, FL
Process is very thorough. However, ask questions about everything. We were not made aware of a garage extension or that the lanai can be extended. We were also unaware that when building a pool it does not include a hand rail like the model home. Every upgrade costs $. All in all, great people to work with from sales to project manager to warranty people. It was a great experience and we live the area!
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Centex Homes - Good service
- David K.
- Verified HomeBuyer
- September 15, 2020
- NEW BRAUNFELS, TX
Good service
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
I had a Great Experience-
- Ebony D.
- Verified HomeBuyer
- June 02, 2020
- Summerville, SC
I had a great experience - any issues I had during the build or after closing has been addressed.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Centex Homes - We had several issues concerning our side & rear yards regarding
- Randall C.
- Verified HomeBuyer
- May 26, 2020
- Summerville, SC
We had several issues concerning our side & rear yards regarding the landscaping, drainage, etc. These issues go back to the week of March 13th, when we walked our property w/Justin since Chaz was out for Covid-19 quarantine. As of last week, we met w/Chaz & Baytree Landscaping & hope our yard issues can be resolved this week per Chaz & Baytree.
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
What you would expect
- Vincent W.
- Verified HomeBuyer
- April 08, 2020
- Johns Island, SC
Like any new build the house was near perfect, with a few minor issues (two pieces of hardwood not set correctly, garage door dented, minor plaster spots that needed cleaning). I requested them fixed and had them all handled within a week of notifying them. Minor stuff like that is almost unavoidable as quickly and they build these houses. So far very happy with the home and with the response from the few minor issues I submitted to be repaired. The only reason I'm not giving 5 stars for the whole home buying experience is because I went through Pulte mortgage, and sadly it was just issue ...
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Good Experience Overall
- Daniel K.
- Verified HomeBuyer
- February 11, 2020
- Durham, NC
Great location in the RTP Area (North Carolina). Closing was delayed by 2 months, Building process was rushed. Fortunately the Field Manager Duane has been very helpful in addressing the issues.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Centex homes - positive experience
- Anonymous
- Verified HomeBuyer
- January 14, 2020
- Durham, NC
Centex is a good builder. We had a very good experience. The field manager was very good with his responses.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Excellent customer service
- Terri L.
- Verified HomeBuyer
- November 08, 2019
- Summerville, SC
Rep went above and beyond to make sure we had everything finished & complete to our satisfaction.
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Great Experience
- Benjamin J.
- Verified HomeBuyer
- October 16, 2019
- Katy, TX
Great experience, but I will say the response time and communication was slightly confusing. thankfully we closed and all went well in the end!
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Great home
- Gabriel H.
- Verified HomeBuyer
- October 02, 2019
- Riverview, FL
Great but built too quick
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
I’m pleased to have found my Centex home.
- Susan L.
- Verified HomeBuyer
- September 11, 2019
- Johns Island, SC
When I found my home, it wasn’t finished so I got choose my flooring and cabinet colors and associated trim finish. My agents were helpful throughout the whole process. I love my Centex home.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Centez-Windrow community
- Anonymous
- Verified HomeBuyer
- August 01, 2019
- Hockley, TX
Having a great team assist you in the process such as a realtor, sales consultant, and builders makes the house buying process much easier.
Total Score 4
Quality 5
Trustworthiness 4
Value 5
Responsiveness 5
Satisfied Customer Ratings
- Guy F.
- Verified HomeBuyer
- June 11, 2019
- Manor, TX
As a homebuyer of Centex homes, I was satisfied with the work of the builder. I had a third party inspector and the builder’s findings matched my third party inspection results. Had a strong peace of mind throughout the entire build process.
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Donna MG
- Donna G.
- Verified HomeBuyer
- May 22, 2019
- Leland, NC
I love my Centex home, it is everything I had hoped for. So far no major issues.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
We love our new home
- Ronald S.
- Verified HomeBuyer
- May 21, 2019
- Conway, SC
Construction manager, design consultant, and salesperson were on top of everything during the process. We love our new home and it was completed well within the timeframe that was promised. Our only complaint would be that the house was not completely clean at closing. Lots of drywall dust left around and the floors looked streaky.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Stressful but great
- Steven S.
- Verified HomeBuyer
- July 16, 2025
- Magnolia, TX
Everyone from start to finish was real nice and responded quickly when we questions/issues. The only issue we had was the ac was not cooling at our inspector walk through and wa supposed to be fixed piror to closing. But 2 weeks later on our closing date, it was still not fixed. They pushed our signing appointment time back a few hours and got ac working. It's been running great ever since. I just feel like they dropped the ball a little bit since they knew about the issue. Other than that it was a good experience and great people. I think our issue was a fluke and I would recommend the ...
Centex Homes responded:
Thank you for taking the time to share your feedback with us. We’re thrilled to hear that everyone you worked with was responsive and helpful throughout your homebuying journey. We do want to sincerely apologize for the delay in resolving the A/C issue prior to closing. That said, we’re glad to hear it was ultimately resolved and has been running smoothly since. Congratulations on your new home and enjoy! ^KH ...
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Jonathan
- Jonathan K.
- Verified HomeBuyer
- June 09, 2025
- Crosby, TX
Myself and my partner had a great experience with the sale agent Grace Shipp. She took her time ensuring that we purchased the best home for our family. She fought to get all the necessary incentives given by the builder. Since living here we have call repair and they respond very quickly. Megan in the warranty department is awesome. Now I did not use there lender Pulte and I must say beware of stress if you choose to. Pulte mortgage is the absolute worst lender to deal with in any buying process
Centex Homes responded:
Thank you for taking the time to provide feedback for us. We're so glad to hear that Grace provided outstanding support and care throughout your homebuying journey! It's wonderful to know she helped you find the perfect home and went the extra mile to secure your incentives. We’re sorry to hear about your experience engaging with Pulte Mortgage, even though you ultimately chose a different lender. Thank you again. ^KH ...
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Really easy and smooth transition. John was very knowledgeable and helpful throughout the entire process.
- Nasir H.
- Verified HomeBuyer
- April 15, 2025
- Hockley, TX
Really easy and helpful people at centex. They explain how everything works and makes it very easy for you.
Centex Homes responded:
Thank you for taking the time to share your experience with us. We are thrilled to hear that you had a good experience with John. Our team strives to provide responsive and helpful service, and it’s wonderful to know that we met your expectations. We wish you the best in your new home! ^KH ...
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Experience
- Anonymous
- Verified HomeBuyer
- October 31, 2024
- Lake Alfred, FL
Buying experience seemed ro never end. Always some paper needed by seller. And closing was ok nothing to stick out. Papers upon papers to fill out. After which, 2 hurricanes later a brief wind storm blew off soffit and called to get it fixed. I had to pay out of pocket to get it fixed. I can't get on a ladder due to disability. I thought it was covered for a year.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Narrow Reviews by Area
- Atlanta, GA (84)
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- Charleston, SC (111)
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- Dallas, TX (254)
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- Fresno, CA - Coming soon!
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- Houston, TX (568)
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