Centex Homes Reviews

Buying experience is okay and no hassle. The post closing experience is fine. Its a little slow to get response but no major complaints.

My only discontentment was, the counter for the kitchen was not same as the bathroom counters and the selection of styles/design were very limited. Therefore, the materials for the bathrooms such as the counters, shower wall boards, faucets, and light switch for the entire house are very basic and plain. I'm not sure if Centex offers a modern interior material as I wasn't asked. But I should have also requested for an upgraded selection of styles and design of materials.

Accurate time for closing

Sales rep Jennifer and builder Josh have take care of my issues through the face from contract to closing. Had some hiccups but got addressed later on , mostly satisfied customer

The quality of the house is NOT close to the Centex Home I bought 20 years ago. The walls are not straight, kick boards look like snakes. Even after three walk throughs, I still find walls are not straight up. So I gave up pointing out the problems. I can show you the issues. My address is 5818 Artcurus, San Antonio, TX 78218. I bought this Pulte Home because of the solid house I bought from Centex/Pulte in Retama Park in 2003. The workmanship back then was great, I had no problems at all for the entire 8 years I lived in it. Because of that experience, I decided to buy this house as investment early this year. During buying this house, your sales Alex and construction customer service Walker are great, courteous and professional. But the workmanship of the house is not what I expected. I am a real estate agent. Sorry to say this. But I want Pulte management know what issues you have in the field. ... More

Diandra was fantastic and reliable

Customer service is great. As a first-time homebuyer, overall experience is great. Only the build quality is much less than the price paid.

Some things like having to rework work that was already completed made the experience sour. Some issues are still on a waitlist to be completed.

We ended up getting reassigned a new construction manager halfway through the build process (Brandon) who made sure to communicate and coordinate with us throughout the build process. Pleasant experience overall.

The home buying experience went well but the issues highlighted in my engineer’s pre closing inspection were not all addressed when we were told that they had been corrected, When we did the post closing walk through the condition of the floors was disgusting also the windows had not been cleaned. My summation is Centex could and should pay more attention to the condition of the home before turning it over to the purchaser this experience has not given us any faith in anything a Centex representative says.

We really like our home and the buying was smooth, but the longer we are here we are noticing a bit of cutting corners and sloppy workmanship in dryewall taping, patching of holes/painting, cracks in corners etc. Lana with warranties is great!

Overall we had a decent experience, and in the crazy housing market we were in, building a home was a much less stressful option. The salesperson was nice until we had an issue due to the interest rate increase. We worked it out with their manager who was much nicer. As far as the home itself, there is definitely some cheap workmanship and cut corners that don’t leave a great taste in our mouths. The seed and straw backyards are a joke, and nearly every home in the neighborhood has a crappy backyard. Plus, we still have issues that have yet to be repaired from closing, and have been told multiple times “we’ll have them call you”, which has not yet happened. The longer we’re in the home we’ve noticed a lopsided pony wall by the stairs, along with other little things that aren’t big deals but just feel cheap and could’ve been managed better. But, the plus side is that we have a new home in a nice area, and were able to get the square footage we wanted without paying an unreasonable price. Hopefully the warranty team satisfactorily helps with any issues that may arise over the next year and we’ll feel like it was worth it. ... More

The sales and closing team were a breeze to work with and provided great value to the experience. Some issues with the process include a lack of flexibility for any options (such as using alternative light switches), and issues that were noticed and pointed out during the construction process not being acknowledged until final walk through, (a framing issue would have been better to fix when noticed before hanging sheetrock so all the texture matches). And 6 weeks after the closing there are still outstanding issues now in warranty that have yet to be resolved. That being said, the floor plan is nice, the issues aside, overall construction of the house appears to be solid, the neighborhood is lovely, ... More

The overall experience was good but the quality workmanship and materials is not so good. The doors, walls, paint and other materials is easily damaged or marked. This is the only part that is not good which definitely concerning. Thanks

Floors could be laid better pieces coming up.. the HOA is disgusting .. the trees are ugly and the lighting not over the address is stupid..

Happy with the serviceHappy with the service

Buying and sales experience was very smooth and construction manager was keep updating us throughout process. But we close last month and we already have a huge underground leak costing us high water bill. Warranty is very slow to respond and after multiple emails and calling on emergency numbers finally they start taking this leak seriously. I hope it gets fixed anytime soon.

I love my home but I do not like the paint used. Basically I will need to repaint the entire place. You can't clean the walls or doors because the paint is so cheap. Also beware of the sprinkler system. My 1st water bill was $379!

I have called the office regarding breaks/deep cracks in the garage that should be repaired before the cracks get larger. If I bought a car and didn’t see the dents until I got home, the car would be returned for another car or the dents repaired. I could put cement down to repair the cracks but I paid for a new house without cracks and holes. There is a space between the back of the kitchen cabinet and the wall. The back post was defective; it was taken down and replaced. For the 4th of July holiday there was no type of celebration for this community; the pool has not been opened and nothing has been said about when it will be available for the community to swim. I thought there would be flyers regarding community activities, but there has been nothing. ... More

Whoever approved the bathroom design, had no interest in quality. The cheapest paint is throughout the house. And around the tub. It can get wet or washes off of the wall. ?? Who approved this as a family home. White walls that you can not whipe clean? The finish work is terrible, chunks of debris painted into floor boards. Floor is rubber and thinner then card stock. Very disappointed in the quality of work. The lack of care or attention to detail is appalling. It would be nice if issues got addressed properly. Or done correctly the first time.

Recently I moved to Centex home at WinnRidge. The home buying process was smooth but the quality of the house is not up to the mark. The carpet is very thin and everywhere nails are there. Asked to fix the same but the manager told if they fix the nails it will remove the warranty. Really not happy with the process and product quality.

Overall the experience was ok. Quality of the materials used was poor. Also the whole house inside was painted with a flat paint not a semi gloss. We had to repaint the whole house. We have been in the house a little over a month and the fence is falling apart. Not good

Very unhappy with the landscaping. The grass in both the front and back yard was and still very bad. Very disappointed.

Prior to closing everyone was quick in responding to emails and phone calls. Once we closed it became hard to contact builder. Thanks to our buyers realtor we had answers to questions and issues. We are still waiting for all issues listed prior to closing to be resolved. Buyers should consult a buyers realtor to help in looking for issues prior to closing. Several items that were observed after closing cannot to corrected. Buyers should go over their build carefully prior to closing.

A measure of a builder's success is the threshold between craftsmanship and time. Craftmanship is the detail quality of work, and time is the cost of building it. When time takes precedence over craftmanship, the outcome is loss of customer confidence, extended costs, and future revenue losses. Details matter.