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Centex Homes Reviews

What Homeowners Have to Say About Centex Homes.

Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3243 homeowner reviews to learn why they are the right team to build your new home.

Centex Homes

has 4.2 out of 5 stars overall

3243 Reviews

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Responsiveness 4.1

Customer Reviews

Not a good time for new construction

  • Allison W.
  • Verified HomeBuyer
  • November 23, 2021
  • McDonough, GA

This was definitely not a good time to build…it took 8 months from contract signing to close. Options were not explained in detail when selecting upgrade options.

Centex Homes responded:
We're disappointed to hear this, but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. If you have additional thoughts you'd like to share, we're always listening at customersupport@pultegroup.com centexhomes

Total Score 2


Quality 5

Trustworthiness 1

Responsiveness 5

Centex Homes - Awesome place to leave

  • Amos A.
  • Verified HomeBuyer
  • November 23, 2021
  • Bethlehem, GA

Awesome place to leave

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Team builder very kind and professional

  • Henry M.
  • Verified HomeBuyer
  • November 23, 2021
  • Tomball, TX

The builder team provided very good details information of the features of the property. Also, they responded in a timely fashion. The builder finished the property according to the date scheduled.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Nothing

  • Luis B.
  • Verified HomeBuyer
  • November 23, 2021
  • Wesley Chapel, FL

Doors in a couple of closets fall down, kitchen bar porous, knee wall loose at second floor, steeples on carpet/tile joint, cheap appliances, not customized options. The rest seems to be ok

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 2

Everyone!

  • Louis T.
  • Verified HomeBuyer
  • November 23, 2021
  • Georgetown, TX

It was great and would recommend people for sure! My sister is on her way to start building as well! Thanks for everything!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

House was not finished, lots of drywall issues

  • Harold B.
  • Verified HomeBuyer
  • November 23, 2021
  • Maricopa, AZ

I still don't have my ref. and don't have a date when it coming.

Centex Homes responded:
We're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com. centexhomes

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

I would chose different next time

  • Danielle T.
  • Verified HomeBuyer
  • November 23, 2021
  • Converse, TX

When it comes to how the home was built my fiancé was very blind to alot of things. Would I buy another home from centex or refer them to family or friends..no i would not

Centex Homes responded:
We're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com. centexhomes

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 2

Honesty, timely and perfect

  • Cyprian K.
  • Verified HomeBuyer
  • November 23, 2021
  • Leander, TX

They're always there to answer questions. Ray and Quinn will answer your phone calls at anytime. That's wonderful. Even after closing my house, they still stop by to check if I'm doing okay. Not forget Michael and the tall guy with the maroon truck who are part of the company. That shows how cooperative , loving and togetherness there're. Total team work. Guys, continue with that spirit.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Great houses, we love our patio and the neighborhood is super

  • Jose D.
  • Verified HomeBuyer
  • November 23, 2021
  • Houston, TX

Great houses, we love our patio and the neighborhood is super quiet

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

What stood out for us was the matter that what we requested to be fixed it was

  • Marie L.
  • Verified HomeBuyer
  • November 23, 2021
  • Lakeland, FL

Our overall experience was great and we have recommend them to our family and friends

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Centex Homes - Good quality built house for the price, wish you could make changes

  • Andrew C.
  • Verified HomeBuyer
  • November 23, 2021
  • Ruskin, FL

Good quality built house for the price, wish you could make changes & customize more without upgrading full packages.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

That is was 2 months late and I would have bought something else if I had known the real timeline.

  • Anonymous
  • Verified HomeBuyer
  • November 23, 2021
  • San Antonio, TX

The house is great but more care should go into the actual homeowner experience. The floor plans need slight adjustment and there was no thought on this location with the warehouse, street and train all so close. Really needs a thicker wall around the perimeter. It makes living here very untenable.

Centex Homes responded:
Thank you for letting us know about these issues. We'd like to learn more about your experience so that we can help with any unresolved items. Please reach out to us at customersupport@pultegroup.com. centexhomes

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 4

They seem genuinely interested in my satisfaction

  • Shawnna R.
  • Verified HomeBuyer
  • November 23, 2021
  • Aubrey, TX

They are known as one of the most fair and affordable builders in my area. They really give you a bang for your buck. The upgrade options are pretty good, however I wish I had a few more choices when it came to colors (both inside and out). They are very communicative throughout the build process and they take your concerns seriously. I am pretty happy with my new home. Very few problems and the few I had were due to contractor shortages/resources and have been quickly resolved.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Centex Homes - Kyle has done an outstanding job.

  • Anwar M.
  • Verified HomeBuyer
  • November 23, 2021
  • Aubrey, TX

Kyle has done an outstanding job.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Great team and very responsive to any concerns or issues

  • Felicia C.
  • Verified HomeBuyer
  • November 23, 2021
  • NEW BRAUNFELS, TX

Great team and very responsive to any concerns or issues

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

field supervisors were great to work with

  • Roberto M.
  • Verified HomeBuyer
  • November 23, 2021
  • BOERNE, TX

This subdivision has three developers, ashton woods, pulte, and centex (centex owned by pulte) Centex is the 'lowest' grade of these three builders. Quality is good and house has great bones/structure. Where centex missed on the build is the quality of the craftsmanship. Paint blotchiness, tiled grout in globs, floor trim not in alignment. All minor cosmetic items but when paying $$$$ quality should still be an area of importance.

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 4

Nothing. The entire experience was terrible.

  • Alessandro C.
  • Verified HomeBuyer
  • November 23, 2021
  • Parrish, FL

I would rather not share anything. My experience was terrible. Along with many other buyers as they have expressed the same experience to me.

Centex Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us, or any issues we can help address, we're always reachable at customersupport@pultegroup.com. ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Centex Homes - Very easy to work with

  • Daniel F.
  • Verified HomeBuyer
  • November 23, 2021
  • Maricopa, AZ

Very easy to work with

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor communication and expectation management

  • Brittany S.
  • Verified HomeBuyer
  • November 23, 2021
  • BOERNE, TX

This company is large and divided into multiple departments. Because of this, and poor communication, many items were overlooked and never discussed. We didn’t find out many things were “missing” from our home until the final walk-through when it was too late to change. We were very disappointed and now out of pocket thousands of dollars to make these necessary adjustments.

Centex Homes responded:
Thanks for taking the time to write this review and let us know how we can improve. We apologize that our communication has not been up to par and will certainly share these comments with our local leadership team. If you have additional feedback, we're always listening at customersupport@pultegroup.com. ...

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 3

Nice first time experience with home buying process

  • Akhil p.
  • Verified HomeBuyer
  • November 23, 2021
  • Buda, TX

We were lucky to get a Dylan as the construction manager. He addressed all our concerns and also suggested improvements. I enjoyed working with him.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - the people of centex are very responsible and professional, friendly

  • Juan O.
  • Verified HomeBuyer
  • November 23, 2021
  • Katy, TX

the people of centex are very responsible and professional, friendly and honest people at all times

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

lots of set back

  • Anonymous
  • Verified HomeBuyer
  • November 23, 2021
  • Louisville, KY

there was alot of set back getting into our homes, communication was great before closing but after closing most of the communication goes unresponsive. Most time the field manager will do his best to get the issue resolve but he is only one person

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Centex and Pulte: you don’t get what you pay for

  • Lindsey H.
  • Verified HomeBuyer
  • November 23, 2021
  • McDonough, GA

I hate to use the word nightmare because I’ve certainly experienced worse. But you definitely don’t get what you pay for. Here I am a month I’m still waiting for someone to come fix the windows that won’t close, paint our outside veranda, install missing lights, and bring missing pieces to our blinds. Upgrades you pay for you have to remind them you paid for or you don’t get them: examples is crown molding, tray ceilings etch What we had to get fixed during the process was crazy: missing screens, attic unit missing pipe covers, shotty painting, wrong tile in kitchen, missing light over ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Centex Homes - Nice design and layouts

  • Peymaneh M.
  • Verified HomeBuyer
  • November 23, 2021
  • Parrish, FL

Nice design and layouts

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Working with Mike our builder and Cynthia the real estate agent

  • Danielle S.
  • Verified HomeBuyer
  • November 23, 2021
  • Myrtle Beach, SC

Working with Mike our builder and Cynthia the real estate agent on site was great. Both of them were very personable and easy to work with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5