Centex Homes Reviews

The final version of our home is great! It was a long process but worth the wait. I was sad to see some workmanship issues. Felt like they cut corners at times. House was not really ready at close in my opinion. Staff and project manager have been exceptionally good at making things right.

Our builder Matt was incredible to work with. Very respectful, responsive and informed us all the way through.

The homebuying process was excellent, and the home was delivered ahead of schedule, but the plumbing overlooked an issue which caused a flood on day two of homeownership. All repairs were covered, but verbal deadlines to complete that work were not met. Other small things have popped up or been noticed within the first month such as chipping paint, uneven cabinets, and some lack of finishes.

Andres is amazing! Very responsive !

Every minor problem fixed without a hassle.

Our builder Rick was very informative during the process of the building and finishing of the house. the last time we met with him, he told me to contact him first if i found any issues that needed to be repaired or replaced. he mentioned that it would be easier to get him to fix the problem instead of submitting a ticket to customer care. i messaged him a couple times with minimal response, and at the end he just said submit a ticket. i appreciate him trying to make me feel like i could count on him(which i know he is supper busy and would not be able to do so) maybe just leave the "call me first" out. this was our first brand new home, so of course we wanted someone there at all times. like i said other than this, everything else was good. he was very professional and informative. ... More

We had a great experience from the beginning of the home buying process right up to closing. Our project manager was very responsive to any issues that arose and made sure to explain the process thoroughly.

It was a good experience for a first time buyer. Jeff, Andrew, and Philip were great. They were always available to help & made sure we were satisfied with everything.

The process of the house being built was great. Got constant updates as it was growing to become the amazing house I live in. As far as after move in with minor things that we submitted a repair ticket for online we have had very little response to get things taken care of (cabinets fixed, replacement fridge, drywall bubbling, etc.)

We love our home and would buy from Centex again. Our biggest concerns have been regarding our walkout basement. There has been some leaking but our contractor is doing his best to get it resolved. The house is well built but it feels like some of the contractors were in a hurry and didn’t pay attention to the details. There are areas missing paint, caulk, and some cleaning detail that could’ve been better. It’s all minor except the basement. It feels like the company got overwhelmed with selling and building and I just wish they would’ve slowed down and paid better attention to a few things. Having only purchased used homes in the past, I would say I prefer the newer build because even with my list of things to fix, it’s a smaller list than an older home. ... More

We enjoyed the purchase experience with Raeleen. Ben and Logan have been very responsive in getting the home ready and taking care of any issues that have come up. I can't understand why Centex only uses flat paint on the walls. The biggest cost in painting is the labor and the price difference between flat and satin, versus the wearability and appearance, is minimal. Truly baffling decision.

I would get weekly updates from the builders which was great! Closer to closing we did a walk through and the guy was very nice and great at explaining our warranty. Definitely felt heard with any concerns!

We went into building our home knowing many people have different experiences. Overall we had less issues than others in our neighborhood. However, we are happy with our home and are waiting for a few things to be rectified but the home itself is great!

The buying process from start to finish was a easy smooth process. All questions were answered in a timely manner and the house was completed on time.

Delayed but ok. The people are too busy.

The Quality is what you would demand of yourself if building your own home.

The overall experience was quick and seamless! Would definitely recommend family and friends to use this builder!

Buying experience was good and satisfying. During construction also experience was good. After we moved into our new home, we find that the shower floor is set approx 4-5 inches below the bathroom floor. This is a potential safety hazard because you have to step down 5 inches to enter shower cubicle. Also the shower floor slope towards the central drain makes standing in shower a bit unbalanced. Definitely a safety concern for seniors like us. Pulte/Centex should address this concern in our house and in newer homes they are building.

My wife and I were very pleased with the build process with Centex. They clearly outlined the process and stuck to that plan. Throughout we verified their work with an independent inspector and were pleased with the confirmation of their good craftsmanship, especially compared to other local builders. Despite delays with materials and labor, Centex did a great job of keeping us within 2-3 weeks of the original timeline. At our final walkthrough, there were a number of minor issues that were identified and we were given a 1-business-week timeline for them to be repaired. Almost 45 days post closing, these still have not been repaired, while some additional issues were caused by subcontractors that were repairing an item. Both our construction manager and our customer care manager have not committed to addressing these issues. After conferring with neighbors facing similar situations, the post-close experience has not been anything like the initial build experience. ... More

We love our house and was surprised at the space it provided. What I didn’t like was the uneven lawn. Don’t think the ground was lacked really good and the sod was not laid very good. Drive corner broken and splattered cement on garage floor.

it's less than i expected

It was overall good experience.

Good quality of work, very friendly staff but a bit slow on resolving an issue

They help us a lot, the procedure is simple and fast.

The process was fairly smooth.