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Centex Homes Reviews

What Homeowners Have to Say About Centex Homes.

Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 2739 homeowner reviews to learn why they are the right team to build your new home.

Centex Homes

has 4.2 out of 5 stars in All Areas

2739 Reviews in All Areas

Ratings by Category

Overall 4.2

Quality 3.9

Trustworthiness 4.2

Value 4.2

Responsiveness 4.1

Customer Reviews

Centex Homes - Overall it was a good experience and happy with my new home.

  • Alexei P.
  • Verified HomeBuyer
  • October 28, 2021
  • Wesley Chapel, FL

Overall it was a good experience and happy with my new home. I wish builder would use better quality materials and would pay attention more to details. My honest opinion is that if in the future I will purchase new construction again probably not going to do it with Centex again.

Total Score 4


Quality 2

Trustworthiness 2

Value 2

Responsiveness 4

The missing garage

  • Tatianna H.
  • Verified HomeBuyer
  • September 08, 2021
  • Hebron, OH

The garage was unfinished and I was unhappy, now i like it

Total Score 4


Quality 3

Trustworthiness 2

Value 1

Responsiveness 5

Centex Homes - Its a nice house but definitely could have been done better.

  • Edison M.
  • Verified HomeBuyer
  • September 07, 2021
  • Hockley, TX

Its a nice house but definitely could have been done better. Lots of details that could have been done better. I have had to call several times already for repairs and work and I have just been here less than 2 months.

Total Score 4


Quality 1

Trustworthiness 3

Value 2

Responsiveness 2

Get an inspector for final walk through

  • Anonymous
  • Verified HomeBuyer
  • August 04, 2021
  • Maricopa, AZ

Leaks and pipe issues and its only been weeks. Cheap paint try to paint as soon as possible.

Total Score 4


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Centex Homes - Nice Community to live in!

  • Marco B.
  • Verified HomeBuyer
  • July 28, 2021
  • San Antonio, TX

Nice Community to live in!

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Good response first, then nothing

  • Ruchik S.
  • Verified HomeBuyer
  • June 30, 2021
  • La Grange, KY

Everyone was very responsive BEFORE closing. But after closing it was like talking in the dark. The house has several small issues and I have noted with the building manager, but no response has been received. The quality of sod for front lawn is sub-par. The finish in many places is just done half-heartedly. I will not recommend Centex to anyone for new home building.

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 1

Our builder cared about our needs

  • James H.
  • Verified HomeBuyer
  • June 02, 2021
  • Summerville, SC

Our builder Race was responsive to our concerns and tried his best to accomodate.

Total Score 4


Quality 1

Trustworthiness 3

Value 2

Responsiveness 3

Built to a "Good-enough"Standard

  • Phillip R.
  • Verified HomeBuyer
  • May 12, 2021
  • Johns Island, SC

Our salesperson and field manager were excellent. But the craftsmanship leaves a lot to be desired. Even after two walkthrus the contractors only accomplished approximately 60% of what was pointed out. The painters have no idea what a straight line looks like and the sheetrock crews use their fingers to smooth caulk.

Total Score 4


Quality 1

Trustworthiness 2

Value 4

Responsiveness 3

Centex Homes - Been in the house a month and have found multiple repair issues.

  • Alberto M.
  • Verified HomeBuyer
  • December 01, 2020
  • Westerville, OH

Been in the house a month and have found multiple repair issues.

Total Score 4


Quality 1

Trustworthiness 4

Value 3

Responsiveness 1

Centex Homes - Construction was adequate paint jobs can be improved.

  • Odessa M.
  • Verified HomeBuyer
  • December 01, 2020
  • Davenport, FL

Construction was adequate paint jobs can be improved.

Total Score 4


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Centex Homes - Its hard to get in touch with them specially on small issues

  • Anonymous
  • Verified HomeBuyer
  • November 10, 2020
  • Fort Worth, TX

Its hard to get in touch with them specially on small issues

Total Score 4


Quality 4

Trustworthiness 3

Value 3

Responsiveness 1

Centex Homes - Buying a home with Centex was a rocky experience.

  • Freyja E.
  • Verified HomeBuyer
  • November 04, 2020
  • NEW BRAUNFELS, TX

Buying a home with Centex was a rocky experience. We had some chaos with the closing date, but the construction supervisor was not ready for the final walk through. After closing there was still deficiencies with our home that had not been corrected. We tried to work with the construction supervisor to get the outstanding deficiencies addressed, but after two weeks we gave up since it was clearly apparent we couldnt trust him to do his job. Additionally, the sod that was used on our lawn was infested with army worm eggs which we didnt find out till two weeks after we moved in. We had to pay ...

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 1

Closed in June and still trying to get items corrected or repaired

  • Ann W.
  • Verified HomeBuyer
  • September 10, 2020
  • Leland, NC

Paid almost 300kfor my home for shotty workmanship, from wood trim to painting, no pride work was taken by your contractors, just rushing to get job done

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Cinco Lakes

  • Paul D.
  • Verified HomeBuyer
  • August 06, 2025
  • San Antonio, TX

Where do I start, My homebuying experience was a nightmare. it started after 2 weeks I moved in the guest bathroom toilet got clogged. Submitted a claim and they came 3 days later to snake the sewer pipes and with great success it was cleared. 2 weeks later I had another clogged toilet on a Friday night and paid $740 dollars on after hour plumber company. Cleared the problem again but the plumber thinks something is in the pipe and he didn't have a camera to check but cleared the clogged. Then 1 week after that it got clogged again. Frustrated with the clogging issues insisted the plumber use ...

Centex Homes responded:
Thank you for taking the time to provide feedback for us. We're truly sorry to hear about the challenges you've encountered in your new home, especially the recurring plumbing issues and delays in resolving your warranty requests. Your concerns especially regarding the pipe obstruction, water damage, and communication are important, and we’d like the opportunity to escalate this further to ensure proper resolution. Please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...

Total Score 4


Quality 2

Trustworthiness 1

Value 1

Responsiveness 1

Build/materials quality is terrible

  • Azamat M.
  • Verified HomeBuyer
  • July 26, 2023
  • San Antonio, TX

While buying process everyone were so nice, acting like they are your best friends. But after closing, Edward, the guy who does walk through, not even picking up phone now. I regret that I signed paperwork. A/C unit is not capable to keep the house cold. House it self gas a lot of deficiencies, materials used are cheapest and build quality is absolutely terrible. Even brand new Water heater is not working. Centex is a huge disappointment!!!

Total Score 4


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

AC Unit, and Backyard

  • Lyana B.
  • Verified HomeBuyer
  • May 03, 2023
  • Spring, TX

Called the office and spoke with Jennifer regarding the AC Unit area there was concrete dug up and left there and that was supposed to be cleaned up before I moved in, they took 3 to 4 weeks to do it, also they still didn’t do the job the area around the AC Unit is not paved done like my neighbors to the left or right of me, also there were deep holes in my backyard that I didn’t even see they came and put down old grass that looks like a haystack and it’s going back to the deep holes. I hope that you can send somebody out to see the terrible work that has been done like they don’t care about ...

Total Score 4


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

We hate our home. Worst mistake ever!!

  • Jackie M.
  • Verified HomeBuyer
  • January 03, 2023
  • NEW BRAUNFELS, TX

We really regret purchasing this home. It was a “quick built “ and once we moved in, we started seeing more and more issues with the home. We had issues from the very start. We even decided to not go forward with the purchase and started looking for other homes. Our sales guy was great and he changed our minds and made sure all the issues with our home would be taken care of. We closed on 10/19/2022 and we still have items that have not been fixed. The subcontractors did a crappy job on almost everything. Our ceiling is starting to crack at the seams, our stone work has not ...

Total Score 4


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Centex Homes - The buying experience was good but everything went down hill

  • Anush S.
  • Verified HomeBuyer
  • February 28, 2022
  • Taylor, TX

The buying experience was good but everything went down hill once I closed on the home. No cable box on my street due to which I have not been able to get an internet connection since I closed in the end of December. The drains in all the toilets started clogging and bubbling up. Right from the contractor to the customer service no one has been of any help even after several phone calls or texts. Please do not buy a Centex home

Total Score 4


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Issues still not resolved

  • Karen S.
  • Verified HomeBuyer
  • May 11, 2021
  • Johns Island, SC

The workmanship on my roof was horrible, leaving me with a lumpy, bumpy roof. I informed them immediately, but they waited until a few weeks before closing to send the roofing supervisor out. He refused to fix my roof and admitted the plywood probably got wet during construction. I had to hire a private inspector with my own money to document the damage. Finally they agreed to repair it, but it is still very noticeably bumpy, and now shingles have popped up. Also, my oven drawer is crooked, and that was noted before closing, but no one has come to fix it. The HOA company is still under ...

Total Score 4


Quality 1

Trustworthiness 1

Value 3

Responsiveness 1

Great experience until we moved in

  • Melissa M.
  • Verified HomeBuyer
  • April 09, 2021
  • Westerville, OH

If you decide to build with this company, be extremely observant during your final walkthrough and take extra time to look at everything. We have crooked corners, bumps in the drywall, bad paint job, chipped mirrors and counters, damaged drawers...they even completely drywalled over a window and didn’t fix it until we realized it after we moved in. Some things have been fixed, a lot has not. I’m quite disappointed in this builder.

Total Score 4


Quality 1

Trustworthiness 1

Value 1

Responsiveness 2

Great experience with home move in process

  • Daniel C.
  • Verified HomeBuyer
  • January 30, 2025
  • Buckeye, AZ

The construction manager Isaac was awesome and very informative about the home. Very efficient in getting the home ready and ALL finds on the walk corrected.

Centex Homes responded:
Thank you for taking the time to provide feedback. We are so glad to hear that Isaac provided responsive and helpful service throughout your process. ^KH centexhomes

Total Score 3


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

new home

  • Maureen G.
  • Verified HomeBuyer
  • October 05, 2022
  • Plant City, FL

Our builder Roy was great, very responsive to questions.

Total Score 3


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Never meet with people for final celebration

  • Ivan M.
  • Verified HomeBuyer
  • October 16, 2025
  • Crosby, TX

Make sure everything works properly before because if you don’t it’s hard to get people to come out and fix it

Centex Homes responded:
Thank you for bringing this to our attention. We're truly sorry to hear that you are having issues getting your concerns addressed and resolved. We would like to learn more information and see if we can help, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...

Total Score 3


Quality 3

Trustworthiness 5

Value 5

Responsiveness 3

Experience

  • Oluwaseun G.
  • Verified HomeBuyer
  • October 16, 2025
  • Baytown, TX

The building crew itself was exceptionally good however the lending process was very stressful for no reason. I would give a 0 star but for the sake of the building team

Centex Homes responded:
Thank you for sharing your experience. We’re glad to hear you were pleased with the building crew and appreciate your kind words about their work! However, we’re sorry to learn the lending process caused frustration and have shared your comments with our team for their review. Thank you again. ^KH ...

Total Score 3


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Purchase on Labelle

  • Pedro H.
  • Verified HomeBuyer
  • August 07, 2025
  • LaBelle, FL

My overall experience was good. The only issue was getting the tittle in my name at the county property adjusters office was not so smooth. I contacted the Centex employees to let them know that the name change had not been recorded. Other than that I have an electrical issue in the house and we see how they handle it. Thanks!

Centex Homes responded:
Thank you for taking the time to share your experience with us. While we're glad to hear that you had a good experience overall, we're sorry to hear about the title and electrical concerns in your home. We'd like to make leadership aware of your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...

Total Score 3


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4