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Centex Homes Reviews
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What Homeowners Have to Say About Centex Homes.
Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3265 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Centex Homes - Best and prompt delivery
- Goverdhan V.
- Verified HomeBuyer
- October 27, 2021
- Fuquay Varina, NC
Best and prompt delivery
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Absolutely horrible experience
- James R.
- Verified HomeBuyer
- October 27, 2021
- Louisville, KY
When we finally closed on the third try because we had to get out of our home under contract, it was a nightmare and has been since. There are too many issues, photos and videos to count. We are still living out of boxes over a month later. We should have come in and started hanging curtains and enjoying our brand new home. There is nothing happy or beautiful about this experience and I think someone should compensate us for it.
Centex Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you? ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Probably one of the worst experiences in sales, that I have ever experienced
- Leighanne B.
- Verified HomeBuyer
- October 27, 2021
- McDonough, GA
I’m not sure that I have enough space to truly voice my disappointment for this whole process; both sales and building. I wouldn’t recommend this team of builders, nor the mortgage company they offer, during the buying process. At the end of the day, I didn’t feel like a valued home owner. I was met with arrogance, ignorance, miscommunication, lack of respect. But I’m home, I guess.
Centex Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com.
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 2
Eddie and Isabella were the bright spots
- Elizabeth P.
- Verified HomeBuyer
- October 27, 2021
- Katy, TX
While I can't say I enjoyed my experience with Pulte Mortgage, Isabella was invaluable throughout the process and Eddie really worked hard to huild us the best poasible home he could. We r forever greatful to them.
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 5
Centex Homes - Excellent service.
- Timothy B.
- Verified HomeBuyer
- October 27, 2021
- Crowley, TX
Excellent service. They made sure everything was to our liking.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
I love my house!
- Keyshala S.
- Verified HomeBuyer
- October 27, 2021
- Royse City, TX
The builders did a great job. I have only been here for a month but have found no issues at all. I really appreciate the builder's supervisor, A.J. she was amazing. She was always available when I had questions, she was very thorough when explaining my house during my walk through.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 4
The individuals who worked with me throughout the building process were helpful & great
- Christine R.
- Verified HomeBuyer
- October 27, 2021
- Parrish, FL
If you have the fortune of having Mason doing your walk throughs, you are in good hands
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Centex Homes - Pleased with the construction timing, layout, responsiveness
- Anonymous
- Verified HomeBuyer
- October 27, 2021
- Hockley, TX
Pleased with the construction timing, layout, responsiveness of the crew. Location is great and price affordable! I would recommend this location/homes to anyone :)
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - The home buying experience in its self was great.
- Marcia T.
- Verified HomeBuyer
- October 27, 2021
- Summerville, SC
The home buying experience in its self was great. Now that I’m in the home and finding things that are just unacceptable on the workmanship end. Then there is the hassle of getting these items fixed.
Total Score 5
Quality 1
Trustworthiness 2
Responsiveness 3
Centex Homes - Very knowledgeable.
- Anonymous
- Verified HomeBuyer
- October 27, 2021
- Bethlehem, GA
Very knowledgeable. Accurate response. Good customer service
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good communication from Jarred our superintendent. Super disappointed my house didn't have gutters installed as the rain has already messed up my drive way pavers. Really believe you guys should have put them up.
- Ian S.
- Verified HomeBuyer
- October 27, 2021
- North Port, FL
Please install gutters on future builds or give an allowance.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Centex Homes - house was late by 2 months
- Gregory O.
- Verified HomeBuyer
- October 27, 2021
- Parrish, FL
house was late by 2 months
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 3
Centex Homes - House is what was expected for a starter home, but materials
- Anonymous
- Verified HomeBuyer
- October 24, 2021
- Durham, NC
House is what was expected for a starter home, but materials and finishes are not great for how much was charged. Walls are very thin, paint is about the smallest amount that could have been applied to call the walls painted, paint missing from a number of corners of baseboard, trim not nailed down enough, sewer line broken after moving in. They were quick to address almost all blue tape items, which was nice to see
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
Compassionate
- Christina B.
- Verified HomeBuyer
- October 23, 2021
- McDonough, GA
Through all of the material delays due to COVID Tim and his team worked incredibly hard to build my home with quality, integrity, and care within a timely manner. Tim remained in constant communication providing updates throughout the process. I am very pleased with my home and grateful for the entire Pulte team!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Our field manager
- Lynnelle C.
- Verified HomeBuyer
- October 22, 2021
- San Antonio, TX
We were pleased with Pulte and the lending process. It went very smooth. Our field managers also get a 10 star. Shout out to Walker for trying his best and hardest to make things happen even during shortages. The flooring is very low quality. You can not even place a dining table down without the floors having intentions immediately. The cleaning lady did not do a good job on a “move in ready” clean. I completely understand the surrounding areas are a construction site and so was the home, however there was still solution left on the cabinets that had not been wiped up, dust on the counters, ...
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 4
Improve more
- Duong L.
- Verified HomeBuyer
- October 20, 2021
- Taylor, TX
House was super dirty and paint was in a lot of my carpet they didn’t even clean. My bath tube is turning pink with 3 week use. Had to claim warranty to get trim and Cabinet fix and I shouldn’t have to do this on my first month move in. I had to walk the house 3 time with Lily and still didn’t get anything fix I don’t know why she wast my time and now I still have to get warranty to come out to fix it.
Total Score 5
Quality 2
Trustworthiness 1
Responsiveness 4
Centex Homes - Working with Centex as first time home buyers was incredible.
- Stephanie C.
- Verified HomeBuyer
- October 20, 2021
- Forney, TX
Working with Centex as first time home buyers was incredible. The entire team was such a pleasure to work with. They take pride in their work. We could not be happier with our home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The ability to work besides long distance
- Odalis S.
- Verified HomeBuyer
- October 19, 2021
- Bethlehem, GA
It was a smooth transaction taking in consideration we were buyers from outstate. They helped us with every questions and regards.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 4
Centex Homes - The team at Centex Homes works together as a cohesive unit to
- John V.
- Verified HomeBuyer
- October 19, 2021
- Parrish, FL
The team at Centex Homes works together as a cohesive unit to insure that your home building/buying experience is next to none. From the day first walk through the model home to the day we signed the closing papers we felt valued as a customer.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Centex Homes - I am happy with the home
- Anonymous
- Verified HomeBuyer
- October 19, 2021
- Conroe, TX
I am happy with the home
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Great Experience
- Rosa V.
- Verified HomeBuyer
- October 19, 2021
- Royse City, TX
Great experience with the whole team. Don was very helpful when we picked our floor plan and lot as well as Andrew Hipe who has been working with us even after position. We relly appreciate his help and availability.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Willingness to address any issues.
- Louis T.
- Verified HomeBuyer
- October 19, 2021
- Raleigh, NC
The building manager was great. He was willing to address any of my concerns.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great quality, good communication!
- Hannah R.
- Verified HomeBuyer
- October 19, 2021
- Taylor, TX
We’ve been in our home about a month and a half now and we love it. We have only had minimal issues as far as things that needed to be fixed after close, and those things were handled quickly under our warranty request. Overall, great build quality and fantastic communication from the site manager Lilly.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Beautiful Community
- Anonymous
- Verified HomeBuyer
- October 19, 2021
- Land O' Lakes, FL
Love the community. Only thing I would keep in mind is the carpet, I usually feel some sharp nails, and a month in the carpet on the staircase has already ripped apart from the baseboard.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
I had nothing, but awful experiences with Center. I will never ever in my life go with you again or Pulte for that matter.
- Cristina M.
- Verified HomeBuyer
- October 19, 2021
- Aubrey, TX
Overall experience was and still is under satisfactory. From the loan side, construction side, and the products. We still having to fix the issues and we just moved in on August 29th. My home was not done properly that our thrust and frames were off and it needed to get redone. Plus cracks on the concrete, paints peeling off, cabinets peeling off. I can go on and on. Y'all are trying to correct everything that is wrong to this day. I am beyond disappointed and frustrated with your company. I will never ever recommend you all to anyone. I have pictures and videos to prove how my home is ...
Centex Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
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