Centex Homes Reviews

Cori W. Fantastic person, thanks

If this entire process was in the hands of Todd D alone, then I would have given a 5-star rating for all fields and for the entire process. Alas, such is not the case. He is only one man. Workmanship is OK; I guess. The home inspector stated he was impressed compared to other builders. Hence, let's say workmanship is good. The quality of materials: again, what do I know? Again, my inspector did not raise any significant concerns re: quality of materials. So, once again, what can I say? What I can say is the enough of the materials are "cheap". 1. The rods used in the bathrooms leave a lot to be desired. They are as light as a cotton candy stick. And, the tension pressure feature fails. 2. Many of the bathroom sink stoppers are just loose, flimsy; it's as if you scrub too hard, they'll fall apart in the sink. 3. When I first saw the model house, I wanted the tub/shower combo in the master bathroom. I was told they were no longer offering that feature; all that was available was the walk-in shower. Several months later, just as the ground was broken on my home, with the opening of the next phase, the shower/tub combo feature was made available. I submitted an email to be considered for this option, as this was the one thing that I had always wanted in my home. It took 4 days, if not longer, before a response was provided. And the reason given that I could not have this feature was because the frames were up. When I submitted my request 3-4 days prior, only concrete had been poured; no frames had gone up. Maybe, just maybe, if my email had been read 2-3 days earlier, some consideration could have been made. ...MAYBE. 4. As I lay in my bed one or 2 nights before my closing, it occurred to me, this home has no sensible or adequate storage. Many, if not all except this one, new constructions use the space under the stairs in a 2-storey building for storage. Not here! There is no closet to house items such as mops, brooms, upright vacuum cleaners. The pantry is only shelves. What this means is one has to consider using either the garage, or placing a shed in the backyard, for storage. Neither of which I am pleased at having to consider. A garage is meant for cars. And the backyard space is made for one's enjoyment without the eyesore of a shed. 5. The overall sense of pride in one's work is lost as a general rule. There are so many instances of trash, empty plastic bottles and cans being the top offenders, strewn along the construction sites. There were several instances of isolated socks on the grounds of a few homes. I can't tell you how many times things such as turning around a door knob, and missing door hinges had to be addressed. I have 30 years to adjust. ... More

2 months in and have had more problems than anticipated with a new build. Cabinet doors, outside stonework pieces broken off, etc. You can see where they took easier routes (cheaper).

So, I purchased a home with Centex. The Centex Sales Staff and Builders were excellent. Unfortunately, the Pulte Lending staff were not very knowledgeable and dragged their feet for 30 days, literally asking for documents that I would have to obtain from a California court at the 11th hour, in which would cause me to miss my closing date. Also, I suggested a 45 day escrow but Pulte lending insisted on 30 days. After observing Pulte lending mishaps, too many to name in this revuew, I finally decided that the $10k towards closing on my Centex home purchase was not worth it and went with another lender who got me approved in 2 weeks, only missing my closing date by 2 weeks. ... More

Aaron is a great manager and good leader but the minor fixes, cleanup, vinyl floor application from his team members needs improvement.. saw a lot of wood dust in a lot of corners, paint on carpet, etc. For this big investment there shouldn’t be anything spotted.. I am quite picky but everyone isn’t so overall it is okay experience with builder team.

Decent quality. Not the best due to today’s market

Overall a good experience except for the closing attorney was awful. I have bought several properties, this group had the worst communication ever.

Builders Pete and Clint were absolutely amazing would want them to build my next home God willing. They are very professional and explained all I needed to do for my home for the upcoming months and in the future to get the best longevity of the home

If it weren’t for the Project Manager Blaine we would’ve walked away from this home. The sales office are bullies and rude but after speaking with the builder and him making himself available to the community has helped.

First time home buyer and I expected more. Some things in the house from workmanship and materials point of view only were my main complaints.

Purchasing the home through Pulte/Centex has been a rollercoaster. This is our second home and we’ve had a slew of problems (still unfixed since 2019). We purchased this home in January 2023 and while the quality and workmanship is not something I’m proud of, I have to give credit to the Construction managers Andrew and Steve and Warranty manager Brittany. For the first 20-30 days we had several electrical issues and lost power, which was fixed. Other items are still being worked on. If it wasn’t for the listed associates above, we would not have purchased.

It was a journey but Robin kept me informed at all times and was ready to answer questions

We loved the houses and community since we visited it. The experience with sales, title, mortgage, and construction wasn’t the best. Bad communication and some staff were somewhat unprofessional, last minute and don’t explain everything to you. My construction manager changed 4 times and it was a terrible experience. Tried to get a hold with a mortgage rep to ask questions about closing costs, no one got back to me Title waited til last minute to provide wiring instructions and during closing had to wait hours to confirm they received it just because they were late providing that info to me House is still full of wall scratches, blue tape, and light not working even after closing ... More

I love my house but there have been some minor things and major thing that have been disappointing. The major thing is my house is full of roaches, I’ve never had roaches before and now I am finding them all over. It’s making my living experience nearly unbearable.

Would have been nice if the closing company worked with us better on closing dates

Mike was always on the ball, truthful, and just plain outstanding!

Dawn was absolutely wonderful and extremely helpful. Ben and his team have also been fabulous and they go the extra mile. They are the reason we ended up going through with this purchase. They are the heart and soul of this branch. Even though I had some water issues the water company was extremely responsive. I love my new house it is my dream house. I am thankful that they always make sure the requests are handled quickly, and if a contractor doesn't show Ben steps up and actually does it himself. He needs a raise seriously, he is superman! I give Ben & Dawn 5 stars! The lower review was due to two of the contractor's that you use, and Pulte Mortgage company that is disorganized and is not communicating with the property effectively. FYI: We do think they need to raise the 4 ft fence rule, ALL of the neighborhood thinks so too. The retention pond is too close not to have higher fences, plus dogs get out because of it. Contractors that I didn't care for: I wish that they would have used different electricians because we have had so many issues with that. I also think they should have used different painters, they did not do a very good job. I think whoever did the drywall should find another job... ... More

Weak tradesman. Average quality. The subs don't care. This is the lowest tier of construction quality that exists. Having said that, Pulte is a good company that really tries to take care of their customers

There were TWO people from Centex (i.e., Pulte) that were GREAT to work with. That's not to imply that everyone else was bad...it's just that these two people were exceptional, and one was over-the-top exceptional. That said, I don't feel at the end of the process that I ended up with the home that *I* wanted. What I ended up with was the home that Centex/Pulte was willing to build for me (again..."per plan"). This is the problem with "production builders" like Centex/Pulte, and going in...I knew I would have a problem "fully liking" the end result. Next time...it's custom home builder all the way!!! At least that's the way I'll get the home that *I* want - and NOT the other way around again. This doesn't mean we didn't end up with a "quality home" at the end of this process. (In a LOT of ways, the final "quality" of the home is yet to be determined - perhaps after a few hurricanes pass over.) As I said...it's just not the *final* home that I wanted...and now I'm going through additional non-trivial deconstruction/reconstruction expenses to get that home that I wanted. It pretty much sucks. And that's how I feel about the whole experience as I write this review today...and we have yet to actually live in our new Centex/Pulte home for a full month. ... More

I love my new home. This is the first home I have had the pleasure of picking the colors and the floor plan and am happy with the finished product.

Certain things that should hve been done prior to closing were not dine properly. Two baseboards were not squared. Tile grout had holes, ripples. Tile floor also had some material tracked on to it. This shoud have been noticed and fixed prior to the closing.

Nice home, not the sturdiest built home we have ever lived in.

There are some issues noted right before closing. There was lot of miscommunication during this process. Caused some stress with builder representative. I wish that was smooth.

All the home buying experience was going very good until the mortgage consultants started questioning and denying the approval literally LAST minute before closing. Of course, I had to meet certain income to qualify and to decrease the debt ratio. In order to get the approval for the house they ONLY told me I needed to pay off a credit card before closing, which I did a couple days prior closing. Since the beginning my income was good and it was approved, they only wanted me to pay off a credit card. Right after I paid off the credit card, the nightmare began. They said they couldn't approve the loan because my income wasn't enough and the only thing I could do in order to get the approval is that I needed a pay raise, which I did get it the same day they asked for it. Well, it wasn't enough for them, I got the pay raise, paid off the credit card but now they wanted me to get rid of my personal vehicle loan, which I also did before closing. They put me against the ropes in a matter of days before closing. They thought I wasn't gonna make it but I did. The sad thing is that they make you feel like everything is good and going because they schedule you to assist to the home orientations, they send emails about how good your process is going and emails or text messages congratulating you about the new house but in the meantime the loan hasn't been approved. For me is nonsense to do, send and say all that if you don't even have the approval yet. And on top of that, they have you struggling with all these demands in order to qualify last minute. The only good thing and good communication I had was from the community construction manager, such a great guy with a lot of knowledge. Fortunately, after providing and accomplishing everything they asked for, I got the approval. I had to reach out to the general manager though and also, he helped a lot and did way better job than the first mortgage consultant. Manager solved all this nonsense issues in a day. ... More

Some parts of experience were OK. Others leave much to desired.