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Centex Homes Reviews

What Homeowners Have to Say About Centex Homes.

Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3159 homeowner reviews to learn why they are the right team to build your new home.

Centex Homes

has 4.2 out of 5 stars in All Areas

3159 Reviews in All Areas

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Value 4.2

Responsiveness 4.1

Customer Reviews

Could be better

  • Anastasie M.
  • Verified HomeBuyer
  • November 12, 2025
  • San Antonio, TX

The experience buying the house was smooth and people helped a lot to make the experience pleasant. The House looks good outside and inside except the material used for walls seem to be lacking in the sense that it's not strong enough. Realized that after moving in .When dining chair touches the wall or if someone lean towards the wall with the dining chair, the wall start having some traces of material coming off etc... There's no sound proof. I could hear people talking in the living while I upstairs in my room with door closed.

Centex Homes responded:
Thank you for sharing your feedback. We’re glad to hear your homebuying experience went smoothly and that our team helped make it a pleasant process. We’re sorry, however, to learn about your concerns with the wall materials and soundproofing after moving in. Your comments are valuable and will be shared with our construction team to help us improve the quality and comfort of our homes. ^KH ...

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Taking a wait and see

  • David C.
  • Verified HomeBuyer
  • November 06, 2025
  • Myrtle Beach, SC

We were very excited to move into our house. Everything looked great. Now that we’ve been here for 2 months we are starting to notice some little problems. Drywall finished have a lot of imperfections. Doors are rubbing in different areas. Range and washer were not installed correctly. We know that fixtures and appliances are bought in bulk, maybe a slightly higher quality should be installed. At some point every faucet will need to be replaced.

Centex Homes responded:
Thank you for bringing this to our attention. We are truly sorry to hear about your experience since moving into your new home. We would like to make leadership aware of your experience, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH ...

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Good design, great layout distrbution

  • Roberto Ferreiro P.
  • Verified HomeBuyer
  • July 16, 2025
  • Porter, TX

So far it has been a great expirience, still knowing and getting familiar with the house and neighborhood

Centex Homes responded:
Thank you for taking the time to provide feedback for us. We're glad to hear that you have had a positive experience with us! Congratulations on your new home and welcome to the community! ^KH centexhomes

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 3

New homebuying experience

  • Anonymous
  • Verified HomeBuyer
  • June 03, 2025
  • Marion, TX

The honebuying experience was ok. I like the ones stop shop experience. So far everything is good. A few issues with some electrical issues ...a few other things but OK.

Centex Homes responded:
Thank you for taking the time to provide feedback for us. We are so glad to hear that your experience so far has been good. However, we are disappointed to hear that you have concerns in your new home. If there is anything we can do to help, please don't hesitate to reach out to us at customersupport@pultegroup.com. Thank you again. ^KH ...

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

easy process

  • Randal K.
  • Verified HomeBuyer
  • December 25, 2024
  • Cape Coral, FL

good experience in buying process

Centex Homes responded:
Thank you for taking the time to share your feedback with us! We are so glad to hear that you had a positive homebuying process. We hope you are loving your new home! ^KH centexhomes

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Pulte Mortgage on a Centex Home

  • Anonymous
  • Verified HomeBuyer
  • December 25, 2024
  • Buda, TX

I dealt with Pulte Mortgage and bought a Centex home. Con: the two companies (two parts of the same company?) do not communicate with each other very well resulting in miscommunication to me. Pulte, within weeks of closing, sold my mortgage creating confusion as to whom and when to make monthly payments. Pro: The home itself is structurally sound, had minor defects which were corrected. The home warranty service appears to be adequate. I called once and the response was satisfactory. Jeff, the construction representative, was informative and helpful. I was not involved in the design ...

Centex Homes responded:
Thank you for taking the time to share your experience! We're glad to hear you're content with the structural quality of your home. It's great to know that Jeff was helpful and responsive during your process. We apologize for any confusion caused by the mortgage transition and appreciate your feedback. We hope you are enjoying your home and if there's anything we can do to help your experience, don't hesitate to reach out! ^KH ...

Total Score 4


Quality 4

Trustworthiness 3

Value 4

Responsiveness 3

Where’s the craftsmanships?

  • Daniel S.
  • Verified HomeBuyer
  • December 07, 2024
  • San Antonio, TX

All staff have been very nice. I find the craftsmanship of the home to be lacking. It’s the fine details. My ceiling is crooked. The exhaust vents in the bathrooms were installed very loose. The chalking all around the house just looks like a child laid it. The flooring adhesive is all over the place. There’s more but I’m done for now.

Total Score 4


Quality 2

Trustworthiness 4

Value 3

Responsiveness 4

Home buying

  • Anonymous
  • Verified HomeBuyer
  • December 02, 2024
  • Concord, NC

It’s a beautiful home Home buying process was smooth But mortgage team was not easy to work with

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Closing date keep changing

  • Gerardo E.
  • Verified HomeBuyer
  • November 07, 2024
  • San Antonio, TX

We have a scheduled closing date but when we arrive we were told that it was change which wasted our time. Also, they keep changing the dates coz meter still not installed. We ended up paying extra cash on the date we close which was unsatisfactory.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

The home was rushed in the last few weeks and and attention to detail was skipped.

  • Nathan H.
  • Verified HomeBuyer
  • September 10, 2024
  • Columbia, TN

Overall nice home, but in the end the home was rushed so the builder could meet the closing date, I feel that a lot of details was missed and skipped because of the rushing to finish toward the end. We would have been happy to move back the closing date in order to have it done correctly. There are several things were are doing ourselves because the response to issues has been non existent.

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

New home but it’s beginning to break down

  • Peace K.
  • Verified HomeBuyer
  • August 11, 2024
  • Forney, TX

I am already having issues with the garage.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

You get the Bare Minimum with Centex

  • Anonymous
  • Verified HomeBuyer
  • August 03, 2024
  • Summerville, SC

My experience with Centex was better than most due to Kim & Travis. Kim, my sales person was exceptional. She was very professional & went out of her way to help me bring this to fruition. Travis, my point person for the building of the home went above and beyond to correct any issues with the home. He truly wanted us to be happy with our home. I would give them both 5 stars if that was an option. The reason "Trustworthiness" got only 1 star is because one of the sales supervisors for Sanctuary Cove tried to cancel my ratified contract prior to the expiration date of the contract which ...

Total Score 4


Quality 3

Trustworthiness 1

Value 4

Responsiveness 5

Overall good experience, subcontractors definitely lacking

  • Anonymous
  • Verified HomeBuyer
  • May 09, 2024
  • La Grange, KY

As a whole, our home buying and building experience was good and I feel like we got a good value on our home. Construction was quick, and the construction and sale people were responsive, kind, and very helpful. As a whole, the quality of the home is good. There are a lot of minor issues that have stemmed from poor subcontractors; i.e. plumbing fixtures loose, some even off-center, a lot of paint spots that needed another coat or touch up, issues with the flooring that could have been easily avoided, the cleaners were practically non-existent despite coming out twice (literally had to clean ...

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Finance

  • Anonymous
  • Verified HomeBuyer
  • May 02, 2024
  • Myrtle Beach, SC

It was easy processing For finances and home owners insurance . Wish needed more time for shopping other insurance companies to compare policy.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Purchased of a new home

  • Anonymous
  • Verified HomeBuyer
  • January 25, 2024
  • Sahuarita, AZ

Still soon to review only a few weeks in

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Good experience

  • Ganesh S.
  • Verified HomeBuyer
  • December 27, 2023
  • Raleigh, NC

The quality is not that great. For e.g. the door between garage and entrance to the room had a gap at the bottom and same as in the front entrance door.

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Simbrah Drive

  • Cameron K.
  • Verified HomeBuyer
  • December 27, 2023
  • Magnolia, TX

The home buying process, from a first time buyer experience, was overall smooth. There was some pressure to buy from the leasing office when we were not ready or if the items online did not match what was in the house. Overall, the home inspection went smooth and all of the items were address that we agreed upon.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Very friendly

  • Anonymous
  • Verified HomeBuyer
  • October 29, 2023
  • Wendell, NC

Beautiful home. Thankful to have a home to move into. Would like a larger yard.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

New Home

  • Anonymous
  • Verified HomeBuyer
  • October 06, 2023
  • Princeton, TX

The builder was professional and experienced.

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 4

BLAKE

  • Reynaldo C.
  • Verified HomeBuyer
  • September 27, 2023
  • Kissimmee, FL

Good experience with Blake, very professional for a smooth moving transition. Quality materials/Finishes need to be improve

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Home has many issues

  • Joyce P.
  • Verified HomeBuyer
  • September 27, 2023
  • Kissimmee, FL

Wrong drain pan broke washing machine, dishwasher leaked, one toilet wobbled, front door and garage door not seated properly, sliding door lock did not work, screens for slider were missing, one cabinet installed 3/4” lower than the others, gap in base molding between two cabinets, hall bathtub drain slow and last but not least-major drainage issue required three plumbers to be resolved.

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Owner

  • Barbara G.
  • Verified HomeBuyer
  • September 06, 2023
  • North Port, FL

We loved James from the office who showed us the house. I have had a hard time reaching the HOA with requests in possible upgrades since we have moved in. We sent warranty issues in and they originally wanted a video visit which I was not sure how that would go. Scott changed it to in person and made a list. He told me to send pictures of what else I found. He was transferred to another property since our meeting. Appointments made without being able to look our schedules. Unable to reach people to change appointments very difficult.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Little things, a couple drawers are out-of-line. During construction there was a break-in and items were not cleaned well, some floor tiles were chipped. For the most part, nothing major.

  • Martin R.
  • Verified HomeBuyer
  • September 06, 2023
  • North Port, FL

The loan process and the information requested was way out of line. For example, the house was going to be completed, my wife was moving into the new home but I was going to stay with my son for 2 months until my job was resolved. The loan personal wanted me to get a letter from my son, stating I can stay with him for 2 months, rent free. REALLY.

Total Score 4


Quality 4

Trustworthiness 3

Value 3

Responsiveness 3

Good quality

  • Ronak S.
  • Verified HomeBuyer
  • August 31, 2023
  • Leander, TX

Good quality and communication. Recommend this.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

House seems perfect but has underlying issues that need to be discovered

  • Anonymous
  • Verified HomeBuyer
  • August 31, 2023
  • Katy, TX

Purchasing my first home seemed so relatively easy with the team that I had. No issues with that. My first month inside of the home I'm finding issues that I were not present during the final walk. Eliana from Pulte homes has been phenomenal though. She has been quick to get these issues fixed. But I'm finding others. The home was built fast and I guess it's settling in now that I am living in it. Some of the issues I can fix on my own but it goes to show the speed of the completed home.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5