Centex Homes Reviews

I love my home but I do not like the paint used. Basically I will need to repaint the entire place. You can't clean the walls or doors because the paint is so cheap. Also beware of the sprinkler system. My 1st water bill was $379!

Prior to closing everyone was quick in responding to emails and phone calls. Once we closed it became hard to contact builder. Thanks to our buyers realtor we had answers to questions and issues. We are still waiting for all issues listed prior to closing to be resolved. Buyers should consult a buyers realtor to help in looking for issues prior to closing. Several items that were observed after closing cannot to corrected. Buyers should go over their build carefully prior to closing.

Not a quality, sturdy, solid build that lasts 100yrs. Entry level quality with entry level materials. Other than that, construction team is excellent. Responds to each request promptly and takes care of it.

The field manager was awesome!

From 1 to 10. As right now 8 construction is showing some.issues

If you can be on site to check things then do so if you know what you are checking. If not hire someone who can check for you. Communicate with sales person and project manager they will keep you informed. Trust them. If there is a problem inform them. Communication is key.

I was most upset that as the newer homes are being built, less options / upgrades are offered. I mean, seriously, how hard would it have been to put the plumbing in for the water softener? Why was this totally deleted? Now to have this done properly will be an additional $1000 that could have been done cheaper as in previous houses. Why were the brick and stone upgrades deleted? You can see the difference through the neighborhood - and, my house cost $60,000 more. Bad decisions by Centex management.

Comb thru your home multiple times. Some things pop out after the move in so make your warranty list and use it for sure.

Timing was good and everyone is friendly

This subdivision has three developers, ashton woods, pulte, and centex (centex owned by pulte) Centex is the 'lowest' grade of these three builders. Quality is good and house has great bones/structure. Where centex missed on the build is the quality of the craftsmanship. Paint blotchiness, tiled grout in globs, floor trim not in alignment. All minor cosmetic items but when paying $$$$ quality should still be an area of importance.

This was my first Centex home. The salesperson was nice but slow to follow up with answers to questions. The finance reps in Tx and CO were exceptional once I understood neither office communicated with the other but the process was smooth compared to my last house. They receive 5 stars for that process. Justin, my field manager was beyond exceptional. He was extremely informative, texted photos of the building process and put my mind at ease. As for the craftsmanship, I found a few small errors that were corrected after I moved in and the others I hope will be completed at the 11 month mark. My only complaint is the shrubs died.. I was told on 3 occasions by the new field manager they would be replaced but as of today (9/14/21) it has not been replaced. I have 4 obvious empty holes in the flowerbed. The new guy Jason has been great and has a sense of humor. I must say I have been fortunate to have 3 of the best neighbors one could have. I’m looking forward to making my centrex home an-inviting & loving home. Thank you ... More

Very responsive during the build, but not so much after the sale

I don’t have any complaints about the process of having the home built but I do feel like we were treated like a dime a dozen with the closing process and when we listed some issues at closing that needed to be taken care of, they weren’t. We said that dirt needed to be brought in to fill holes in the fence, never happened. We had to buy our own dirt. We listed dead grass and were told they’d come in and replace them, never happened. We’ve had to buy fertilizer and hope that saved some of the dead grass. It’s just sad that the customer service doesn’t really stick once you’ve signed the paperwork. Hopefully this is an isolated incident and everyone else gets what’s they need. ... More

3 months in the home and still do not have the refrigerator that we paid an upgrade for. And no phones to keep us up to date with information on it.

Our house was completed in the original estimated timeline. Our project manager, Thomas, was great and kept me updated throughout the process. I believe that because these houses are built so quickly caution is not taken to ensure things are as close to perfect as possible, which when you are spending this amount of money you would expect. We have noticed walls are not level and straight and at this point there is no fixing that. We have had other issues arise in the 2 months we have been living here also. Some of which have been addressed others are still out there lingering. Overall we are happy to be in our new home just be aware that if you are expecting top quality craftsmanship you will not get that here. At this point in time I can't say I wouldn't recommend Centex I would just caution buyers to think about their expectations when buying any tract built home. ... More

The seller at the office was unresponsive and had poor communication. The project manager was nice and helpful.

The builder wasn’t helpful we had some scratch on kitchen he promised us to fix but he didn’t we call he didn’t answer

While the homes are nice, ours has areas where you can tell the vendors rushed their jobs and even though things were somewhat fixed before move-in, there is a lot that wasn’t but you don’t notice until it’s too late. You expect your home to resemble the model home to some extent but the finishing work is not even close. While we are happy with our home, there are things we wish we would have addressed before we signed our final paperwork.

Make sure to ask lots of questions during the process & verify the answers they give you are correct. Inspect every aspect of the building process.

Rough-in construction went great. Building manager is great but dealing with too many problems: Concrete driveway and garage floor problems, light fixtures come loose from ceiling, tile has to be fixed, smart home issues with front door and kitchen cabinets not installed correctly. It’s almost as their sub-contractors don’t care or get paid more for fixing the problems they create.

The house went up quickly and is absolutely beautiful. I feel like I'm living in a magazine. However, I cannot seem to get any of the repairs completed. I've been waiting for responses to my requests for weeks. People who are supposed to show up for appointments do not.

After I moved in I a had a few minor issues and it took weeks for someone to contact after I reached out numerous times.

Due to COVID, unsure about responsiveness. Emails are prompt, but nothing has happened yet in regards to following through with repairs. I think builders should conduct the work as though they or their loved ones were living in it. Careless mistakes were made. Minor issues but still a nuisance to wait for it to be made right.

The sales person and project manager care about your experiences. However, It has been a challenge after closing with a couple of the vendors to get things repaired or corrected so be aware and stay on top of them.

Overall im satisfied.