Centex Homes Reviews

It is good but the quality of the material is not good the paint they used the composite walls they come off

Overall, we enjoy our Centex home. It is our fist home purchase and so we were a little less picky, and the market in our area is extremely competitive, with the costs of homes going through the roof. The home seems to be build well generally. But all of the details were clearly rushed. The detailed paint job we sloppy, the landscaping wasn't great. But none of the issues so far have been irreversible. And considering the market, the price point was desirable. So overall, it is a good house, not a great house.

I did not have the best customer experience from the sales through the build experience. Once we signed the contract, we felt like a number and not a client. Poor communication throughout the process. We pointed out several build quality issues throughout build. Only closer of the build came in and tried to rectify the issues we pointed out and could provide honest answers and time frames.

Make sure to communicate with the sales representative and super intendent and be thorough with all questions. Educating yourself and making sure to ask questions is crucial. There are a lot of moving parts with several contractors so their internal process isn't streamlined the best. You just need to make sure you stay on top of it.

Very happy with the homebuying process until the week of closing and there was an alarming rush to get things done. The workmanship was less than desirable. There has been great effort to correct errors but I'm not confident that the builder would have made corrections on their own. We had to show and notify them of all the mistakes/oversights. Great efforts have been made in the last month but there are a couple outstanding items that are not available (beyond their control). Patience is key. Please read your paperwork and make sure you get everything you paid for, because they will not offer up the information--just hope you don't remember or notice. They tried to tell me that the garage door glass inserts that were in my purchase agreement was not included. Low and behold I found it and they agreed to get them done. Beware that there is no 30 day warranty process followed by an 11 month one as mentioned several times during my homebuying process. There is only the 11-month service. So they expect you to wait that long for them to fix things. The warranty office will literally tell you that. So they will only service things you catch during blue tape walk and what is written on Celebration walk through. Otherwise, wait 11 months. I'm unhappy with the warranty process, my water pressure is not something that can wait (they did agree) or the rack that fell off the wall. Also, a 1 year warranty doesn't mean you have warranty access for a year, it means they want you to write one list and wait 11 months until they address what they consider minor. Home Buying Process 5/5 Mortgage Process 5/5 Week of Closing 3/5 Day of Closing 2/5 Month After Closing 4/5 Warranty Office 2/5 Tracey 5/5 Aaron 5/5 James 5/5 Kelly 4/5 ... More

I’d say 3/5 stars. Home quality wasn’t as expected

Too many issues after, make ready should be much more clean and neat. Lots of paint on flooring.

My wife and I had to micromanage much of our home build. There were numerous mistakes that had to be corrected, throughout the process and at the last minute as well. Our closing date was pushed twice. There were issues still getting corrected after closing. Not a quality build.

There are open areas in my roof line as I can see light from my attic asking my whole front entry walkway, when it is on. Very poor caulking job outside and especially above my tub. Along the floor as well they are not all clean lines and trim work has flaws. Very messy and ugly. Paint specs all over on my floor. Lumps under my carpeting, my garage door does not close all the way to the cement and the ground is not level with the garage door. Shotty concrete work under the brick by my garage. Random concrete in bricks that was slapped in after the fact and is a different color cement. Clumps of concrete on my sidewalk. Everything was rushed at the end to close before year end and that can be reflected in sub part quality. ... More

Although constant follow up was put to this, Centex delivers on its promises

My upstairs is warm in the winter with the heat running but my downstairs is cold. They sent a tech out from Houk A/C and he wasn’t very helpful at all. it’s very uncomfortable

We love the floor plan if our home.

I submitted a list of things that needed to be corrected. Yes, even new houses have things like cracks that aren't filled in and sawed out rectangles in the wall. I still have a temporary stove in my place because the people who put in my permanent stove didn't remove it at the same time. Copper pipes are still sticking out of the ground. I don't want to put landscaping rock in my yard for fear the rock will puncture a line. The house itself is really nice though. I especially like the low HERS rating which means the house is insulated to save on heating and cooling bills.

Centex Homes only offers a 11mth punch list for any issues that arise. If you choose to build with them make sure you look very close at everything. We are having drywall issues and now have to wait 11mths to have them addressed.

Craftsmanship is terrible. A brand new construction looks like a horribly renovated home. The brand new construction we closed on looks like it's been lived in by squatters. It does not look brand new. Sales rep and construction manager were very helpful. They just needed a lot of following up. Other than that, they provided good customer service.

The entire process was smooth for the most part. The builder did transition between building managers so we had a few communication break downs. The biggest area of opportunity for them is the landscape and sod installation. I am not happy with the sod being delivered brown and sitting for a few days, no top soil used, and the landscapers laying it down on rock without racking it out

They rush to finish the homes. had to push out my closing date. And the inside of the home still had things to get fixed even after my closing. Sloppy work on some areas of the house. Centex is an ok builder. Homes should be supervised better and more careful before giving a firm closing date.

The sales rep was very proactive and patience to guide us. The process was seamless just the finance Part of it was stressful as we had little or no guidance about document submission.

There were some issues getting things done.

I ended up liking the end result, but getting there was barely worth it. it took almost a year from signing the initial contract to close. The sales people are completely clueless and will just say things they think you want to hear. I went in for a scheduled appointment more than once and they didn't remember who I was or why I was there and even pulled up the wrong account. I had to ask about closing weekly. the contract said July and I didn't close until almost September. half the time my emails were completely ignored. I was not even given an idea to plan about when to end my current lease. it was awful. The construction team was awesome though. They were better at communicating. ... More

Poor quality of material, i finded many unprofessional mistakes, not really satisfied,let see about the 10 years warranty!

Still plenty of things that need to get done.

The biggest issues we had while buying the house was that there was 2 times our loan got suspended and no one ever contacted us which pushed our closing date out an additional month. I had to call and check up on our loan because it went silent for a couple weeks and then was told, “oh well, you’re loan went suspended. It happens another time after that. I will say that towards the end of the actual time we closed, I know the lenders were working very hard to make it happen.

The finishing isn't that great.

my house was not ready for the initial walk through, therefore i had to do a walk through on closing day. Found many details that weren't up to standard, a month in the house, it is finally coming along.