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Centex Homes Reviews

What Homeowners Have to Say About Centex Homes.

Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3265 homeowner reviews to learn why they are the right team to build your new home.

Centex Homes

has 4.2 out of 5 stars overall

3265 Reviews

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Responsiveness 4.1

Customer Reviews

The contractors and warranty department has been great in communicating all updates and concerns. The only did we did not like was corners were cut on the building process and now as a home owner we are dealing with it.

  • Anonymous
  • Verified HomeBuyer
  • July 30, 2021
  • NEW BRAUNFELS, TX

Centex homes are great starter homes but you must stay on top of construction to make sure every thing is correct.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Great Experience

  • Sherree J.
  • Verified HomeBuyer
  • July 29, 2021
  • Maricopa, AZ

My new home is just how I hoped it would be. It is energy efficient. Everything is user friendly. I think it was well worth the value I paid.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - The Centex Rep Race was beyond exceptional and went the extra

  • Victor T.
  • Verified HomeBuyer
  • July 29, 2021
  • Summerville, SC

The Centex Rep Race was beyond exceptional and went the extra mile for us.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Excellent team work

  • Sujey G.
  • Verified HomeBuyer
  • July 29, 2021
  • Hockley, TX

Nice house complete on time good price for square foot.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Constant communication with home updates and very responsive to any of my questions.

  • Tiffani D.
  • Verified HomeBuyer
  • July 29, 2021
  • Forney, TX

My experience went smoothly. In spite of weather delays, a pandemic and the cost of lumber, the Centex team finished my home in record time. Thank you so much Tyler, Lucky, and Jesse for keeping me in the loop every step of the way.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Attention to details and the customer needs.

  • Karla W.
  • Verified HomeBuyer
  • July 29, 2021
  • Houston, TX

My experience with this builder has been great. Highly recommend them to anyone.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

communication during construction

  • Farley G.
  • Verified HomeBuyer
  • July 29, 2021
  • Hockley, TX

entire process was great and thourough

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

The people were great to work with!

  • Linda T.
  • Verified HomeBuyer
  • July 28, 2021
  • Westerville, OH

It was great working with Centex and we love our new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Winding Brook San Antonio, craftsmanship and materials are just bad.

  • Juan P.
  • Verified HomeBuyer
  • July 28, 2021
  • San Antonio, TX

So many downs throughout the process. From floor plan changes (a wall that wasn’t supposed to be diagonal end up being) to multiple water leaks, one that owner found on a random visit to the house, that was able to stop it before it ruined the entire second floor with the over night water fountain. Overall the floor used is sub-par and below quality, been told is not linoleum and it’s a Vinyl roll but they are both the same and at the price point a plank would’ve been ok. Floor is peeling everywhere, is not resistant and wasn’t finish correctly in so many places. The cabinets needed ...

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 3

Centex Homes - Buying experience should have been exciting, sales rep was not

  • Steven V.
  • Verified HomeBuyer
  • July 28, 2021
  • Conroe, TX

Buying experience should have been exciting, sales rep was not really supportive through purchase, field manager was terrible at overseeing the workmanship was at the level of expectation set, quality of materials is not exceptabke for new built home!! Many issues with workmanship, you have unqualified workers such as painters , cabinet installers, trim carpenters floor installers !! Every issue has been passed off as a vendor issue, no one takes accountability !! Would never recommend Centex to my family and friends

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 3

Great house for the price!

  • Joseph M.
  • Verified HomeBuyer
  • July 28, 2021
  • BOERNE, TX

Centex homes are easily a step up in quality from what you'll get with other builders at the same price point. I really appreciated how much they involved us in the process and how responsive they were to our concerns. We almost felt like they were building a house just for us rather than a whole bunch of houses at the same time. They are very upfront with you and didn't try to pull anything shady.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Centex Homes - Vince and Bernard and the lady was very helpful.

  • MARVIN J.
  • Verified HomeBuyer
  • July 28, 2021
  • Hockley, TX

Vince and Bernard and the lady was very helpful. When you have a problem and call they make sure it's fix

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My experience was absolutely amazing it was effortless.

  • Edmeeka H.
  • Verified HomeBuyer
  • July 28, 2021
  • Conway, SC

My experience with Centex was great and my home was built with Quality products I’m in love with my new home. Thanks Centex.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The quality of the home is not great by any means. I paid a lot of money for a poorly built home.. very disappointing in the workmanship

  • Anonymous
  • Verified HomeBuyer
  • July 28, 2021
  • BOERNE, TX

The PM Zack L was great and very attentive. The workman ship was not something worth over $300,000. I am disappointed in the quality of work and what passes as a new build.

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 5

Centex Homes - Process gas been great.

  • Mukesh V.
  • Verified HomeBuyer
  • July 28, 2021
  • Georgetown, TX

Process gas been great. John(project builder) and Andre(sales) were supper supportive. thank you

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Centex Homes - everyone was so helpfull, our salesman, our construction manager

  • Jerry M.
  • Verified HomeBuyer
  • July 28, 2021
  • Conroe, TX

everyone was so helpfull, our salesman, our construction manager and the construction workers we came in contact with

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very good build quality homes at great value

  • Amy K.
  • Verified HomeBuyer
  • July 28, 2021
  • Summerville, SC

Impressed with the experience having our Centex home built. Outstanding site manager. Very good quality homes at a good value. Downside with Centex homes is many home features are an option which is good for those who prefer to buy a basic home and do their own upgrades.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Centex Homes - Fast respond and goodComunication

  • Marisol C.
  • Verified HomeBuyer
  • July 28, 2021
  • Houston, TX

Fast respond and good Comunication

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - We love our new home, it is perfect!

  • Stephanie C.
  • Verified HomeBuyer
  • July 28, 2021
  • San Antonio, TX

We love our new home, it is perfect!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Could do better

  • Philippe S.
  • Verified HomeBuyer
  • July 28, 2021
  • Liberty Hill, TX

Few annoying unfinished thing like missing cabinet shelf, painting outside backyard door. Drywall around windows not the same around all windows of the same size. None is critical but really annoying.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Centex Homes - No unexpected hiccups when it came to the building process.

  • Robert G.
  • Verified HomeBuyer
  • July 28, 2021
  • Summerville, SC

No unexpected hiccups when it came to the building process. Great job!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Centex Homes - Our sales representative and field manager were great!

  • Hayden M.
  • Verified HomeBuyer
  • July 28, 2021
  • NEW BRAUNFELS, TX

Our sales representative and field manager were great!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Centex Homes - Overall the process was great!

  • Jaime E.
  • Verified HomeBuyer
  • July 28, 2021
  • Missouri City, TX

Overall the process was great!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

The length of time is took to complete and the poor workmanship on certain items in the house at the time of closing.

  • David M.
  • Verified HomeBuyer
  • July 28, 2021
  • NEW BRAUNFELS, TX

We started the process to buy our home in July of 2020 and was told that we would be able to close by the end of march or early April of 2021. We finally closed June 26, 2021. I do understand the situation with Covid and the delays that it caused. But we witnessed other houses of our same model starting after ours being completed before ours. Our house would sit with no work being done for 2-3 weeks at a time. Also, when the work was done, it was very poor quality which had to be corrected at a later time. Walls had holes punched in, Paint was poor quality and workers would use the ...

Centex Homes responded:
While we are glad to hear that you are now enjoying your new home we are sorry that the experience was frustrating and you had complications along the way. We thank you for sharing this feedback so we can learn from it. If there are any unresolved concerns we can help address or any additional comments you would like to make, please feel free to email customersupport@pultegroup.com. Thank you. ^AH ...

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 3

Centex Homes - The total project from start to finish was a complete nightmare.

  • Pamela E.
  • Verified HomeBuyer
  • July 28, 2021
  • San Antonio, TX

The total project from start to finish was a complete nightmare. I still have things that need to be addressed/fixed The quality of the carpet and the faux floor is not made of quality material. The concrete is pealing in the garage and around the front door. The ceiling in kitchen and the great room has two large patches where product was over sprayed. The trim in the kitchen are not flushed. The kitchen exit door has dents and the window has a scratch in the glass. One of the worse made homes I have ever lived in.

Centex Homes responded:
Thank you for taking the time to share this feedback so we can address it accordingly. We are so sorry that you are dealing with unresolved concerns in your new home. We would like to help and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^AH ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1