Centex Homes Reviews

The process from initial was stressful, but at the end it was great.

I have been in my home about a month and a half. The appliances came with it. Every time I use the dryer the breaker trips. I put in a service request and an electrical company called to tell me they can’t come til the 23rd of the month. So I am left with a new home with new appliances and I will have to got to the washeteria for the next to weeks. Totall UNACCEPTABLE, I am so upset and disappointed

The house is very nice and well priced. However, the quality of work is pretty poor. The concrete slab is uneven and there are lumps all over the down stairs floor. Large lumps, like you can see AND feel when you walk. Several of the baseboards are bowed in or out significantly enough to notice immediately, and all of the pre-wired fan switches are all not terminated correctly. One of the three-way switches had a hot leg on both ends and kept the wires in the ceiling live no matter the switch combination I tried. Fortunately I have electrical experience and didn't get shocked!

There is a delay in resolving the issues and also the house was not completed at the time of closing

Definitely builder grade. No sound proofing at all. Insulation is sub par. I can hear a person sigh in the next room. The use of flat paint is standard but it shows every mark, hand touch etc. The carpet and padding is sad and low quality. The land grading and drainage is actually horrible. Landscaping is a joke. But the price was fair in this market. I could have gone somewhere else but needed a ranch with decent sq footage. And the people at Centex were super nice. Note that Pulte Mortgage will not service your loan and they sell it to Fannie Mae who gives it to Loan Care who is one of the worst in the industry, according to all I read. ... More

Few problem found. It was on the inspection report, but not fixed.

The overall homebuying experience was great. No complaints there. However, once I closed and moved in to my new home it was near impossible to get anyone on the phone that could actually resolve my issues. Then, the information that I did receive was insufficient or completely wrong. I have been in my home for 3 1/2 months and continue to receive the run around. Each representative I speak with passes the buck and no one seems to have the answers or want to assist. So, if you value a community with representatives that actually respond and care about your concerns, look elsewhere.

The quality of the house is NOT close to the Centex Home I bought 20 years ago. The walls are not straight, kick boards look like snakes. Even after three walk throughs, I still find walls are not straight up. So I gave up pointing out the problems. I can show you the issues. My address is 5818 Artcurus, San Antonio, TX 78218. I bought this Pulte Home because of the solid house I bought from Centex/Pulte in Retama Park in 2003. The workmanship back then was great, I had no problems at all for the entire 8 years I lived in it. Because of that experience, I decided to buy this house as investment early this year. During buying this house, your sales Alex and construction customer service Walker are great, courteous and professional. But the workmanship of the house is not what I expected. I am a real estate agent. Sorry to say this. But I want Pulte management know what issues you have in the field. ... More

Customer service is great. As a first-time homebuyer, overall experience is great. Only the build quality is much less than the price paid.

Some things like having to rework work that was already completed made the experience sour. Some issues are still on a waitlist to be completed.

I have called the office regarding breaks/deep cracks in the garage that should be repaired before the cracks get larger. If I bought a car and didn’t see the dents until I got home, the car would be returned for another car or the dents repaired. I could put cement down to repair the cracks but I paid for a new house without cracks and holes. There is a space between the back of the kitchen cabinet and the wall. The back post was defective; it was taken down and replaced. For the 4th of July holiday there was no type of celebration for this community; the pool has not been opened and nothing has been said about when it will be available for the community to swim. I thought there would be flyers regarding community activities, but there has been nothing. ... More

Whoever approved the bathroom design, had no interest in quality. The cheapest paint is throughout the house. And around the tub. It can get wet or washes off of the wall. ?? Who approved this as a family home. White walls that you can not whipe clean? The finish work is terrible, chunks of debris painted into floor boards. Floor is rubber and thinner then card stock. Very disappointed in the quality of work. The lack of care or attention to detail is appalling. It would be nice if issues got addressed properly. Or done correctly the first time.

The garage door was installed Improperly and we are still waiting on a replacement and cannot secure it. The A/C unit was wired wrong when we moved in and it did not work.

It’s very hard after closing to have workers return to finish all little items that were not complete before closing date. We are 6 weeks post closing and there are still several outstanding issues that should have been complete before closing.

Home building experience was good but there are significant delays due to improper planning. There is last minute rush to complete things which impqcted quality in few places. Field manager is not at all responsive for the items identified as pending in the closing. Still have few items that need to be fixed.

They rushed to get the homes done so certain items weren't finished prior to closing and some items were broken or not installed correctly. It's been 2 months since I moved in and they are still fixing things in my home.

One you move in you find all the things you wished you’d noticed before closing. Creaky floors, leaks, corners cut. The lack of pride in the work shows. Getting to closing is easy and they have nice people on the staff.

The appliances, even the upgraded appliances are terrible. We have had problems with all but the dishwasher. In the most simplest terms the appliances are crap.

The whole process was very methodical... I liked it!

Still no sod, living around mud, apart continually being promised it will happen, "next week", for 2 months now. Not responsive to other small issues, got attitude instead of results.

Centex Homes makes it easy to get into a house. Our Saleswoman was extremely knowledgeable and helpful. The construction manager was less helpful and we had an overall sour experience towards the end of the process. We love our home - still has open issues waiting to be addressed but overall we were glad to have the home.

I’ve lived in this house less than a month and have already had siding literally fall off, doors don’t shut properly , paint job was horrendous , caulking was horrendous , toilets are loose, garbage disposal needed serviced, nail pops and cracks everywhere !

I think the experience was good overall.

Mediocre experience, small let downs throughout process Builder non responsive

Very disconnected all departments involved in home buying process, lack of a deal management as a whole. Terrible communication between Pulte different areas.