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Centex Homes Reviews

What Homeowners Have to Say About Centex Homes.

Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3245 homeowner reviews to learn why they are the right team to build your new home.

Centex Homes

has 4.2 out of 5 stars overall

3245 Reviews

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Responsiveness 4.1

Customer Reviews

Centex Homes - Come enjoy with Centex.

  • Na P.
  • Verified HomeBuyer
  • July 28, 2021
  • Houston, TX

Come enjoy with Centex.It is not a luxury house. What I love is that the inside of the house is very bright and airy. thank you centex for giving me such a warm feeling in my new house.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - House flooded and had water damage after a worker nailed a water

  • Josephual S.
  • Verified HomeBuyer
  • July 28, 2021
  • San Antonio, TX

House flooded and had water damage after a worker nailed a water line. Nobody told me. If I hadn't went to the house and saw it, I never would have known. I had to demand a mold test be done. Of course, they found mold and didn't tell me that either. I found out when I saw a moldy baseboard laying on the kitchen countertop under a vent. I wouldn't recommend centex to my worst enemy. They hire horrible contactors and they cheap out on any and everything they can. I moved into a brand new house that has paint all over the floors throughout the house, paint and mud stains on the carpet, holes in ...

Centex Homes responded:
We are so disappointed to hear that you have had this experience and are dealing with so many concerns in your new home. We would like to take the time to review this situation and see what we can do to remedy it. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you. ^AH ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Centex Homes - Great experience.

  • Andrew C.
  • Verified HomeBuyer
  • July 28, 2021
  • Wesley Chapel, FL

Great experience. Night and day from our last home building experience. We would definitely use Centex again.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

The Field Manager very Responsive!

  • Rhonda F.
  • Verified HomeBuyer
  • July 28, 2021
  • La Grange, KY

Jon the field manager cares a lot about his communities and is responsive on any issues you raise to him.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Centex Homes - I found my Sales Representative Lauri from day one responding

  • Nayyar B.
  • Verified HomeBuyer
  • July 28, 2021
  • Tomball, TX

I found my Sales Representative Lauri from day one responding my all queries in a minute and resolved my all issues very quickly. I am really happy to buy house from Centex and recommending my friends and relatives to go with Centex.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Great builder and I would recommend to my family and friends

  • Nhan T.
  • Verified HomeBuyer
  • July 28, 2021
  • Myrtle Beach, SC

Great builder and I would recommend to my family and friends

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Even though Centex is budget Homes i am very much pleased with

  • Aishwarya K.
  • Verified HomeBuyer
  • July 28, 2021
  • Forney, TX

Even though Centex is budget Homes i am very much pleased with the Quality and the delivery even though delivery was pushed few months due to the shortage in the material supply. Very professional and the response is very good .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Disappointed

  • LUIS T.
  • Verified HomeBuyer
  • July 17, 2021
  • Hockley, TX

Houses are built with hurry and because of this there are things left behind. Finishes left behind like doors not closing correctly or having gaps. Almost two months and I can hardly use my backyard because it does not drain correctly. They came to fix it and now is worse. The stairs handrail still waiting to be fixed. Low quality paint. Not happy with this purchase.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Centex Homes - I feel like once i signed for the home, responsiveness is nothing.

  • Muhsen A.
  • Verified HomeBuyer
  • July 11, 2021
  • Buckeye, AZ

I feel like once i signed for the home, responsiveness is nothing. All you wanted is money

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 1

Amazing Customer Service and seamless process

  • Alan S.
  • Verified HomeBuyer
  • July 08, 2021
  • Royse City, TX

Don was our sales agent. He is awesome. Helped us find the perfect home for our family and was so nice. Gave us his personal cell in case we had any questions. The closing was a hybrid so most of the signing was online and when we got to the office it took about 10 minutes. Once we moved in, there were a few things the painters and plumber had missed. But Kenny, our service coordinator, was very kind and professional. He called me about every issue and made sure they were all fixed, no cost to us because it was all under warranty. Took no time at all to have the issues fixed. He even made ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

They are trustworthy and reliable

  • Chioma O.
  • Verified HomeBuyer
  • July 08, 2021
  • Aubrey, TX

I'm enjoying my new home. I love it.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Centex Homes - Centex was great!

  • Tashana L.
  • Verified HomeBuyer
  • July 07, 2021
  • Davenport, FL

Centex was great! They made every thing clear and the process simple. They have responded to our concerns and issues with no hesitation. My new home is perfect for my growing family!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Experience was pretty streamlined and “painless”.

  • Craig P.
  • Verified HomeBuyer
  • July 06, 2021
  • Lakeland, FL

Experience was pretty streamlined and “painless”. Would recommend and biggest bang for your buck!

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

The dedication of the Field Manager.

  • Levon W.
  • Verified HomeBuyer
  • July 06, 2021
  • Leander, TX

Our Field Manager Ray, was personally invested in our home being perfect for us. He probably spent too much time making everything just right, but we really appreciated it. He full filled every items Centex claimed with our new home. Extremely satisfied buyers.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - The thought of having a home built can seem overwhelming.

  • Anne T.
  • Verified HomeBuyer
  • July 06, 2021
  • Ashville, OH

The thought of having a home built can seem overwhelming. This group made it easy. From the first visit with our salesperson to the walk throughs with the contractor, it was a great experience. Thank you for our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Tons of trash left in backyard, nails on steps/ bleeding feet

  • Ulises M.
  • Verified HomeBuyer
  • July 06, 2021
  • Houston, TX

Tons of trash left in backyard, nails on steps/ bleeding feet toddler. Ceiling had to be repainted. More issues

Total Score 3


Quality 2

Trustworthiness 1

Responsiveness 2

Very personable experience

  • Vincent S.
  • Verified HomeBuyer
  • July 06, 2021
  • Ruskin, FL

Great experience all around! Just wished we had our fridge by now but understand the delays :)

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Great experience!

  • James M.
  • Verified HomeBuyer
  • July 06, 2021
  • San Antonio, TX

Great experience! Worth the price

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 2

mediocre

  • Maria P.
  • Verified HomeBuyer
  • July 06, 2021
  • Houston, TX

It wasn't the best experience because of how fast they were in getting it done.... great except you dont trust them and they don't always treat you right... best service came from them at the end as we neared closing.

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 3

Centex Homes - Home warranty center is not good at getting things fixed.

  • Seabrey K.
  • Verified HomeBuyer
  • July 06, 2021
  • NEW BRAUNFELS, TX

Home warranty center is not good at getting things fixed. Of my list of MANY items that need repair, I don't think a single one has been completed...we've been there 2 months!!

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

What stood out most was that when you have a major issue, it won't get resolved any time soon.

  • Josh G.
  • Verified HomeBuyer
  • July 06, 2021
  • La Grange, KY

I will never buy another Centex Home. A month without air conditioning is completely unacceptable. 90+ degree days. I have a baby. A MONTH. Do you have any idea how many times I heard, "we'll be back out tomorrow." I had chipped granite countertops that I had to keep bringing up. After cutting into my walls, they patched the drywall and STILL haven't finished painting. One might be inclined to think I'm just an outlier or just a complainer, however, if one were to come talk to people in the neighborhood, they would find them all in agreement. All of my neighbors say that they will NEVER buy ...

Centex Homes responded:
We are incredibly disappointed that our team has not been excellent at addressing your concerns and that your neighbors are having similar situations. We would like to escalate these concerns and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of the unresolved issues along with your address and contact information. Thank you. ^AH ...

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 1

Centex Homes - good build and delivered the home on time

  • Arulnathan S.
  • Verified HomeBuyer
  • July 06, 2021
  • Hebron, OH

good build and delivered the home on time

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - It was a good experience overall but i could be better !

  • Edwin G.
  • Verified HomeBuyer
  • July 06, 2021
  • Davenport, FL

It was a good experience overall but i could be better !

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 5

Josh G. is the GOAT

  • Israel S.
  • Verified HomeBuyer
  • July 06, 2021
  • Buda, TX

Entire process was smooth and thorough. Everyone was patient and willing to guide and explain the nuances of home-buying with a friendly attitude

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Our contractor Race

  • Pamela B.
  • Verified HomeBuyer
  • July 06, 2021
  • Summerville, SC

Race was unbelievable!! He consistently sent us pictures on the progress of our hone (we lived out of state). Honored all the little items that were remiss and jumped on fixing them immediately! He truly is a great asset to this development.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5