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Centex Homes Reviews

What Homeowners Have to Say About Centex Homes.

Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3055 homeowner reviews to learn why they are the right team to build your new home.

Centex Homes

has 4.2 out of 5 stars in All Areas

3055 Reviews in All Areas

Ratings by Category

Overall 4.2

Quality 3.9

Trustworthiness 4.1

Value 4.2

Responsiveness 4

Customer Reviews

Unfortunately not as optimistic once moved in and seeing all the issues

  • Sharon S.
  • Verified HomeBuyer
  • November 28, 2023
  • Covington, GA

Issues submitted are not addressed timely Example: Emergency call on Saturday November 18, 2023 Major water leak damage to kitchen floor, flex room carpet and molding. Plumber came out Sunday morning, 11/19/23 and says water leak is from dish washer; still waiting for anyone to come out to address.

Total Score 4


Quality 3

Trustworthiness 2

Value 4

Responsiveness 2

Nice but could be better

  • Tia T.
  • Verified HomeBuyer
  • April 05, 2023
  • Van Alstyne, TX

Centex provides great size family homes, however building materials quality lacked. Very little lighting in dining area and great room. Many more recess lights should have been used. No decorative chandelier for over dining table area. Biggest issue was super large kitchen but no backsplash at all. Jist white on white. Also only one ceiling fan in the entire home. I now have to buy and install 4 more ceiling fans and put in a backsplash

Total Score 4


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Very happy with the home but so many warranties!

  • Juan T.
  • Verified HomeBuyer
  • March 21, 2023
  • Kissimmee, FL

Hi, I requested more than 15 warranties in less than two months living in the property. The answer has not been as quick as desired.

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

It was an easy process

  • Stephen W.
  • Verified HomeBuyer
  • March 03, 2023
  • Columbia, TN

The buying experience was good. Pretty easy overall. I'm disappointed with the quality of finish and the quality of the products used in the house.

Total Score 4


Quality 2

Trustworthiness 4

Value 2

Responsiveness 3

Unhappy.

  • Mona T.
  • Verified HomeBuyer
  • February 11, 2023
  • Maricopa, AZ

Very poor response to problems. I recommend that anyone purchasing a home, even brand new ones, hire their own inspector before signing any papers. Example foul odors.

Total Score 4


Quality 4

Trustworthiness 3

Value 3

Responsiveness 1

Centex Homes - We have had water leaking in our ceiling initially they sent

  • Jill A.
  • Verified HomeBuyer
  • July 05, 2022
  • Maricopa, AZ

We have had water leaking in our ceiling initially they sent someone out right away but now can’t reach them to fix the drywall damage. We have barely been in our new home for a month and have already had a few issues. Not very happy with them not getting back to us in a timely manner.

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 1

Centex Homes - Builders team was great with updates.

  • Cassandra G.
  • Verified HomeBuyer
  • November 24, 2021
  • San Antonio, TX

Builders team was great with updates.

Total Score 4


Quality 3

Trustworthiness 3

Value 2

Responsiveness 3

The missing garage

  • Tatianna H.
  • Verified HomeBuyer
  • September 08, 2021
  • Hebron, OH

The garage was unfinished and I was unhappy, now i like it

Total Score 4


Quality 3

Trustworthiness 2

Value 1

Responsiveness 5

Get an inspector for final walk through

  • Anonymous
  • Verified HomeBuyer
  • August 04, 2021
  • Maricopa, AZ

Leaks and pipe issues and its only been weeks. Cheap paint try to paint as soon as possible.

Total Score 4


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Centex Homes - Nice Community to live in!

  • Marco B.
  • Verified HomeBuyer
  • July 28, 2021
  • San Antonio, TX

Nice Community to live in!

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Centex Homes - Construction was adequate paint jobs can be improved.

  • Odessa M.
  • Verified HomeBuyer
  • December 01, 2020
  • Davenport, FL

Construction was adequate paint jobs can be improved.

Total Score 4


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Centex Homes - Its hard to get in touch with them specially on small issues

  • Anonymous
  • Verified HomeBuyer
  • November 10, 2020
  • Fort Worth, TX

Its hard to get in touch with them specially on small issues

Total Score 4


Quality 4

Trustworthiness 3

Value 3

Responsiveness 1

Centex Homes - Buying a home with Centex was a rocky experience.

  • Freyja E.
  • Verified HomeBuyer
  • November 04, 2020
  • NEW BRAUNFELS, TX

Buying a home with Centex was a rocky experience. We had some chaos with the closing date, but the construction supervisor was not ready for the final walk through. After closing there was still deficiencies with our home that had not been corrected. We tried to work with the construction supervisor to get the outstanding deficiencies addressed, but after two weeks we gave up since it was clearly apparent we couldnt trust him to do his job. Additionally, the sod that was used on our lawn was infested with army worm eggs which we didnt find out till two weeks after we moved in. We had to pay ...

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 1

Closed in June and still trying to get items corrected or repaired

  • Ann W.
  • Verified HomeBuyer
  • September 10, 2020
  • Leland, NC

Paid almost 300kfor my home for shotty workmanship, from wood trim to painting, no pride work was taken by your contractors, just rushing to get job done

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Quality of workmanship and Gray

  • Vanessa S.
  • Verified HomeBuyer
  • June 04, 2025
  • Denton, TX

The quality of the products. When it comes to the trims. Painting and etc it was not worth it. Gray was not easy to work with. If it were issues when I came to him to let him know what was incorrect. He acted as if he was offended when I question him. I closed on the home and shouldn’t have until everything was done correctly. After closing I see things more and more are incorrect. Gray made my experience worse.

Centex Homes responded:
Thank you for taking the time to share your experience. We’re genuinely sorry to hear that the quality of finishes and your interactions during the process didn’t meet your expectations. We especially want to apologize for how you felt during your conversations with our team. No homeowner should ever feel dismissed or uncomfortable when raising valid concerns. We would like to make leadership aware of your experience and help address your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...

Total Score 4


Quality 1

Trustworthiness 3

Value 3

Responsiveness 3

Great experience with the buying part, lacking in quality

  • Gregory R.
  • Verified HomeBuyer
  • December 07, 2024
  • Myrtle Beach, SC

I will keep it short and sweet. I had a fantastic buying experience a+. From the moment we fell in love with the house to the closing process went as smooth as it should. After closing we found a lot of issues that should have never been issues, just poor workmanship. From building materials down my drain and clogging up our whole house to the dryer vent being shoved into place and closed for no air to escape, and a gas leak that could not be detected by the plumbers or appliance technician. Trusses in the attic broken and not attached to anything, no electric to the doorbell. These mistakes ...

Total Score 4


Quality 2

Trustworthiness 2

Value 3

Responsiveness 3

Attention to Detail Matters: A Review of Our House Builder's Work

  • Anonymous
  • Verified HomeBuyer
  • September 05, 2023
  • Hebron, OH

Pros: Initially, they impressed us with their professionalism, timely communication, and a comprehensive project plan. The sales team did an excellent job of presenting their portfolio, and their reputation in the industry was a significant factor in our decision to choose them. Structural Integrity: The overall structure of our home appears solid. We haven't encountered any issues with the foundation, walls, or roof, which is crucial for the long-term durability of a house. Cons: Finishing Touches: The most significant issue we encountered was the lack of attention to detail in the ...

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 1

Getting no response

  • Ramon V.
  • Verified HomeBuyer
  • June 17, 2023
  • Conway, SC

Moved in 6 weeks ago, did not have an opportunity to a final inspection. Upon move we spoke to site manager and was told he would have these items taken care of. Sent several text to him to schedule, minimal response. I also put in a request two time on the web site for resolve and still have not heard from anyone. I have a sink faucet that is extremely loose, a hinge that is improperly installed, nail and wood chips in the stairwell, paint and spackle on the rugs, area of painting that were missed and a few other items. Some of these items were addressed in January at the first home ...

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 1

Recommend getting home inspection for all stages of the build.

  • Richard M.
  • Verified HomeBuyer
  • January 15, 2023
  • CONVERSE, TX

Disappointed in the quality and workmanship for the price. Fit and finish is very poor.

Total Score 4


Quality 2

Trustworthiness 2

Value 2

Responsiveness 4

Centex Homes - Finish the house first 100% before you CLOSE, They will not prioritize

  • Anonymous
  • Verified HomeBuyer
  • August 03, 2022
  • San Antonio, TX

Finish the house first 100% before you CLOSE, They will not prioritize you.

Total Score 4


Quality 3

Trustworthiness 2

Value 3

Responsiveness 2

Centex Homes - Overall it was a good experience and happy with my new home.

  • Alexei P.
  • Verified HomeBuyer
  • October 28, 2021
  • Wesley Chapel, FL

Overall it was a good experience and happy with my new home. I wish builder would use better quality materials and would pay attention more to details. My honest opinion is that if in the future I will purchase new construction again probably not going to do it with Centex again.

Total Score 4


Quality 2

Trustworthiness 2

Value 2

Responsiveness 4

Good response first, then nothing

  • Ruchik S.
  • Verified HomeBuyer
  • June 30, 2021
  • La Grange, KY

Everyone was very responsive BEFORE closing. But after closing it was like talking in the dark. The house has several small issues and I have noted with the building manager, but no response has been received. The quality of sod for front lawn is sub-par. The finish in many places is just done half-heartedly. I will not recommend Centex to anyone for new home building.

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 1

Built to a "Good-enough"Standard

  • Phillip R.
  • Verified HomeBuyer
  • May 12, 2021
  • Johns Island, SC

Our salesperson and field manager were excellent. But the craftsmanship leaves a lot to be desired. Even after two walkthrus the contractors only accomplished approximately 60% of what was pointed out. The painters have no idea what a straight line looks like and the sheetrock crews use their fingers to smooth caulk.

Total Score 4


Quality 1

Trustworthiness 2

Value 4

Responsiveness 3

Great value But difficult Deal with the building process

  • Andrew A.
  • Verified HomeBuyer
  • May 15, 2019
  • Louisville, KY

Home took a year to build. Contractors made mistakes during the building process. Most of the issues are fixed. Still have a few more things to be done. Building a home is always Stressful. The amount of square footage you get for the price is well worth The amount of square footage you get for the price is well worth it a

Total Score 4


Quality 2

Trustworthiness 2

Value 5

Responsiveness 1

Disappointed

  • Sai G.
  • Verified HomeBuyer
  • November 03, 2022
  • Aubrey, TX

Overall a cheap quality home. Everything in the home is basic and nothing is of great quality. Centex employees over promise and under deliver. I would never go for Centex again

Total Score 4


Quality 2

Trustworthiness 3

Value 2

Responsiveness 2