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Centex Homes Reviews

What Homeowners Have to Say About Centex Homes.

Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3243 homeowner reviews to learn why they are the right team to build your new home.

Centex Homes

has 4.2 out of 5 stars overall

3243 Reviews

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Responsiveness 4.1

Customer Reviews

All the issues

  • Jim D.
  • Verified HomeBuyer
  • July 05, 2021
  • Murfreesboro, TN

This was our first new home buying experience. And it was totally ruined from day one. We got the wrong set of keys and couldn’t get into the house. Then there are many issues with workmanship and quality. Been here a month and still not fixed !

Centex Homes responded:
We are so disappointed to hear that you did not have a good experience working with us to build your new home and are still waiting on concerns to be resolved. We would like to help and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of the unresolved concerns along with your address and contact information. Thank you. ^AH ...

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Horrible craftsmanship

  • Christopher B.
  • Verified HomeBuyer
  • July 03, 2021
  • Johns Island, SC

Don’t build with pulte, they care about your money and that’s it

Centex Homes responded:
We are so sorry that you did not feel valued during your new home build. We would like to learn more about your experience so we can address it accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your experience along with your address and contact information we would greatly appreciate it. ^AH ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Price and quality

  • Marcus D.
  • Verified HomeBuyer
  • July 01, 2021
  • Parrish, FL

Kept us informed through the whole building process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - -The cabinet company used is horrible.

  • Anonymous
  • Verified HomeBuyer
  • July 01, 2021
  • Columbia, TN

-The cabinet company used is horrible. -The vinyl floors are of poor quality. -The project manager was great to work with. -

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Carpet stained, paint spray on everything

  • Anonymous
  • Verified HomeBuyer
  • June 30, 2021
  • Columbia, TN

No quality or pride in workmanship. Carpet covered in paint and drywall dust. Treated like damaged floors, switches, appliances, counters etc are normal for a new house. No processes whatsoever. Every attempt to fix just made worse because they hire the cheapest most inexperienced labor they can find.

Centex Homes responded:
We are so disappointed to hear that you are unhappy with your new home and are experiencing poor quality. We would like to help get your issues addressed and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of the unresolved concerns along with your address and contact information. Thank you. ^AH ...

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 2

Centex Homes - The home buying process was a breeze with Centex.

  • Christian T.
  • Verified HomeBuyer
  • June 30, 2021
  • San Antonio, TX

The home buying process was a breeze with Centex. Throughout the building process they maintained communication and kept me updated with everything. Upon completion some details seemed rushed and even had a few issues after moving in. However our manager Carlos was amazing and has worked with us to get everything figured out and fixed.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Centex Homes - My experience was lengthy, sure it was due to COVID.

  • Shelley L.
  • Verified HomeBuyer
  • June 30, 2021
  • Conroe, TX

My experience was lengthy, sure it was due to COVID. Overall everyone was very professional and helpful.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Centex Homes - Very good experience with Centex Homes!

  • Sophie H.
  • Verified HomeBuyer
  • June 30, 2021
  • Aubrey, TX

Very good experience with Centex Homes!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - As first time homebuyers, we expected a much more cumbersome

  • Selene C.
  • Verified HomeBuyer
  • June 30, 2021
  • Buda, TX

As first time homebuyers, we expected a much more cumbersome home buying process but w centex/pulte homes it was really smooth. We got lucky in getting the floorplan that we wanted on the lot and area we were looking at so we are extremely grateful to the pulte team in making this possible for us!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent communication and resolution of issues

  • Mac J.
  • Verified HomeBuyer
  • June 30, 2021
  • Maricopa, AZ

Every time we have had a question throughout the buying process we have received a fast response. When doing our walkthrough, no "issue" we pointed out was too small, and fixes were done promptly.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

Good response first, then nothing

  • Ruchik S.
  • Verified HomeBuyer
  • June 30, 2021
  • La Grange, KY

Everyone was very responsive BEFORE closing. But after closing it was like talking in the dark. The house has several small issues and I have noted with the building manager, but no response has been received. The quality of sod for front lawn is sub-par. The finish in many places is just done half-heartedly. I will not recommend Centex to anyone for new home building.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 1

Centex Homes - So far, so good with my experience in purchasing my Centex home.

  • Everardo L.
  • Verified HomeBuyer
  • June 29, 2021
  • Jarrell, TX

So far, so good with my experience in purchasing my Centex home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Centex Homes - Overall a good experience!

  • Anonymous
  • Verified HomeBuyer
  • June 29, 2021
  • Katy, TX

Overall a good experience! Thank you

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

How smoothly everything went.

  • Christine A.
  • Verified HomeBuyer
  • June 29, 2021
  • Maricopa, AZ

How smoothly everything went. My experience with Centex Homes was excellent I love the layout of my home and the superintendent in the community is excellent. No complaints

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Builder was able to address issues after closing

  • Anonymous
  • Verified HomeBuyer
  • June 29, 2021
  • Houston, TX

Cheap materials were used in this home and did close with some issues but builder did address all of them after closing. This helped improve the score from 3 to 4 stars

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 4

Centex Homes - Great simple experience!

  • Daniel H.
  • Verified HomeBuyer
  • June 29, 2021
  • Maricopa, AZ

Great simple experience! We are very happy with our first home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The lack of willingness not change anything on the house before it was built and the ridiculous questions that were asked during the purchase

  • Cory E.
  • Verified HomeBuyer
  • June 29, 2021
  • Columbia, TN

The home itself is nice, no complaint there. However I’ve been in for 4 weeks, the cabinets are atrocious and not well built. The drawers hang or won’t close. Or they’re so close to another cabinet or drawer you can’t open them because they don’t have handles. The spare bathroom developed a leak in the shower diverter and it’s been 5 days and no one from warranty has been here to fix it after they assured me they would. The paint the builders uses is horrible. If you remotely tough the paint, it’s leaving a very distinct mark. The more you look the more you see where the drywall and mud ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Centex Homes - On point Good locations On time

  • Homeowner F.
  • Verified HomeBuyer
  • June 29, 2021
  • SAN ANTONIO, TX

On point Good locations On time

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Consistency of construction managers

  • Anonymous
  • Verified HomeBuyer
  • June 29, 2021
  • San Antonio, TX

I received outstanding service at a great price and timely manner!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everyone has been very helpful. Each time I had a question, I received a prompt answer.

  • Isabelle N.
  • Verified HomeBuyer
  • June 29, 2021
  • Hockley, TX

The process of buying is made easy and affordable. The team is available for help 27/7. They are amazing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - This is beautiful community and my Builder was a nice one

  • Justus N.
  • Verified HomeBuyer
  • June 29, 2021
  • Conroe, TX

This is beautiful community and my Builder was a nice one

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very bad workmanship, rushed to closed without finishing the house

  • Duong N.
  • Verified HomeBuyer
  • June 29, 2021
  • Houston, TX

The house was rushed to closed by the builder even it was not completed. The third-party inspector told me not to buy this house as he was so worried about the build quality. When we move in the house so many incomplete items need to be fixed, we have to take time off work to stay and wait for their independent contractor schedule to fix those that should have been finished before hand.

Centex Homes responded:
We are so sorry to hear that there are so many issues with your new home. We would like to escalate your concerns accordingly. If you could please email customersupport@pultegroup.com with a brief summary of the unresolved concerns along with your address and contact information we would greatly appreciate it. Thank you. ^AH ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Centex Homes - The people who helped me were the best.

  • Toni N.
  • Verified HomeBuyer
  • June 29, 2021
  • Aubrey, TX

The people who helped me were the best. Jennifer and Daniel went above and beyond to help with anything and everything.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - This was my fourth new construction home with four different

  • Jesus C.
  • Verified HomeBuyer
  • June 29, 2021
  • NEW BRAUNFELS, TX

This was my fourth new construction home with four different builders and by far the worst experience ever. All complaints are for the construction part of things. Title and sales were great!

Centex Homes responded:
We are so sorry to hear that you had a negative experience building with us. We would like to learn more so we can address your concerns accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you. ^AH ...

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Centex Homes - Overall I am happy with the home.

  • Cristina S.
  • Verified HomeBuyer
  • June 29, 2021
  • Ruskin, FL

Overall I am happy with the home. It does have its minor things but nothing major. Definitely will recommend this builder. Thank you Centex!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4