Centex Homes Reviews

Well the actual process went of the house being built went ok I guess. My construction managers assured me that all the issues I was seeing would be fixed before closing. This is where my issue started. I was forced to close or have a daily penalty of $200/day until I did. All the while my sheetrock joints and many other things were not fixed as I was promised. I’ve been in my home for over a month and here’s a list of most of my biggest things that need fixed still. They seem to only want to fix one thing at the time and it takes weeks to get that one done. Sheetrock seems all over the house, many places in the trim work,from door doesn’t close properly, painter steps in paint and walked all over my back porch and garage,electrical issues, rust on my cement patio from nails being left on it in the rain, shower heads not directly above/in-line with the water knob. Cheapest paint you can buy was used. Many more I could continue with. As of right now I would not buy another home built by Centex ... More

The layout of the floor plan was great. The sub contractors were sub par, had many issues unresolved at final walkthrough that were promised to be completed prior to closing, which were not. The materials used were very basic, many were of poor quality. Basic washer/dryer and refrigerator purchased by contractor for walk in ready package, which would not have been my choice of appliances. Lots of corners were cut, and are not very trustworthy.

House was not ready when we moved in due to a building supervisor issue and have a horrible time getting responses to issues ( door not licking properly, closet doors not attached, fire alarms going off, no water pressure)

Its a nice house but definitely could have been done better. Lots of details that could have been done better. I have had to call several times already for repairs and work and I have just been here less than 2 months.

The workmanship on my roof was horrible, leaving me with a lumpy, bumpy roof. I informed them immediately, but they waited until a few weeks before closing to send the roofing supervisor out. He refused to fix my roof and admitted the plywood probably got wet during construction. I had to hire a private inspector with my own money to document the damage. Finally they agreed to repair it, but it is still very noticeably bumpy, and now shingles have popped up. Also, my oven drawer is crooked, and that was noted before closing, but no one has come to fix it. The HOA company is still under Centex, and we are having lots of issues with their not doing their job. Our mail station has no place to park, and that is very hazardous as cars park on the road on the main road in, causing congestion AND violating the signs that say NO PARKING ON ROAD. I had a good Realtor Emma, with Centex and a good building supervisor, Kyle, but overall I am unhappy with my roof and over. I had to get a plumber out because the drains were clogged with building debris, but Centex handled that. It should never have happened,, but the workers don't seem to care during the building process.. There is construction on either side of me, and they get debris in my yard that I have to pick up nearly every day. This should not happen. ... More

If you decide to build with this company, be extremely observant during your final walkthrough and take extra time to look at everything. We have crooked corners, bumps in the drywall, bad paint job, chipped mirrors and counters, damaged drawers...they even completely drywalled over a window and didn’t fix it until we realized it after we moved in. Some things have been fixed, a lot has not. I’m quite disappointed in this builder.

While buying process everyone were so nice, acting like they are your best friends. But after closing, Edward, the guy who does walk through, not even picking up phone now. I regret that I signed paperwork. A/C unit is not capable to keep the house cold. House it self gas a lot of deficiencies, materials used are cheapest and build quality is absolutely terrible. Even brand new Water heater is not working. Centex is a huge disappointment!!!

Called the office and spoke with Jennifer regarding the AC Unit area there was concrete dug up and left there and that was supposed to be cleaned up before I moved in, they took 3 to 4 weeks to do it, also they still didn’t do the job the area around the AC Unit is not paved done like my neighbors to the left or right of me, also there were deep holes in my backyard that I didn’t even see they came and put down old grass that looks like a haystack and it’s going back to the deep holes. I hope that you can send somebody out to see the terrible work that has been done like they don’t care about a brand new property that they are being paid by the hour to do. Very unhappy any questions please give me a call. ... More

We really regret purchasing this home. It was a “quick built “ and once we moved in, we started seeing more and more issues with the home. We had issues from the very start. We even decided to not go forward with the purchase and started looking for other homes. Our sales guy was great and he changed our minds and made sure all the issues with our home would be taken care of. We closed on 10/19/2022 and we still have items that have not been fixed. The subcontractors did a crappy job on almost everything. Our ceiling is starting to crack at the seams, our stone work has not been resolved. Our driveway is starting to show areas where there was obviously “air bubbles “ and now there’s opens areas on the driveway. It will get worse with time. Even the landscaping is crap. My lawn is very uneven and when I pulled the sod over, there were giant rocks, lots of them, underneath. How is the grass supposed to root? Most of the grass is dead because we had no water pressure for about 10 days and after the plumber came over twice, they found the issue, replaced the entire piece and we finally were able to water out grass. Most of it was dead by then. A note was made by the person in charge of our home and we were supposed to get the dried sod replaced and nothing has been done. After complaining several times and wanting to speak to a manager, no one has reached out to me. I asked to for a change in person dealing with all the issues and he has finally given me a date of January 7 for most of the repairs. We plan to sell as soon as our son graduates. The quality of this home is so cheap. You can hear EVERYTHING that goes on outside. There are no pull out drawers in the bathroom vanities or even a small linen closet. At least out some shelves for towels. We made an appointment to have custom cabinets placed in the laundry room, bathrooms and master closet. We have decided to just do the laundry room because we do not plan on making this our forever home. I will never purchase a Centex/Pulte home again!!! ... More

The buying experience was good but everything went down hill once I closed on the home. No cable box on my street due to which I have not been able to get an internet connection since I closed in the end of December. The drains in all the toilets started clogging and bubbling up. Right from the contractor to the customer service no one has been of any help even after several phone calls or texts. Please do not buy a Centex home

Our builder Roy was great, very responsive to questions.

Overall a good experience except for the closing attorney was awful. I have bought several properties, this group had the worst communication ever.

It was a journey but Robin kept me informed at all times and was ready to answer questions

I love my house but there have been some minor things and major thing that have been disappointing. The major thing is my house is full of roaches, I’ve never had roaches before and now I am finding them all over. It’s making my living experience nearly unbearable.

Cori W. Fantastic person, thanks

So, I purchased a home with Centex. The Centex Sales Staff and Builders were excellent. Unfortunately, the Pulte Lending staff were not very knowledgeable and dragged their feet for 30 days, literally asking for documents that I would have to obtain from a California court at the 11th hour, in which would cause me to miss my closing date. Also, I suggested a 45 day escrow but Pulte lending insisted on 30 days. After observing Pulte lending mishaps, too many to name in this revuew, I finally decided that the $10k towards closing on my Centex home purchase was not worth it and went with another lender who got me approved in 2 weeks, only missing my closing date by 2 weeks. ... More

Aaron is a great manager and good leader but the minor fixes, cleanup, vinyl floor application from his team members needs improvement.. saw a lot of wood dust in a lot of corners, paint on carpet, etc. For this big investment there shouldn’t be anything spotted.. I am quite picky but everyone isn’t so overall it is okay experience with builder team.

Decent quality. Not the best due to today’s market

If it weren’t for the Project Manager Blaine we would’ve walked away from this home. The sales office are bullies and rude but after speaking with the builder and him making himself available to the community has helped.

Purchasing the home through Pulte/Centex has been a rollercoaster. This is our second home and we’ve had a slew of problems (still unfixed since 2019). We purchased this home in January 2023 and while the quality and workmanship is not something I’m proud of, I have to give credit to the Construction managers Andrew and Steve and Warranty manager Brittany. For the first 20-30 days we had several electrical issues and lost power, which was fixed. Other items are still being worked on. If it wasn’t for the listed associates above, we would not have purchased.

I love my new home. This is the first home I have had the pleasure of picking the colors and the floor plan and am happy with the finished product.

If this entire process was in the hands of Todd D alone, then I would have given a 5-star rating for all fields and for the entire process. Alas, such is not the case. He is only one man. Workmanship is OK; I guess. The home inspector stated he was impressed compared to other builders. Hence, let's say workmanship is good. The quality of materials: again, what do I know? Again, my inspector did not raise any significant concerns re: quality of materials. So, once again, what can I say? What I can say is the enough of the materials are "cheap". 1. The rods used in the bathrooms leave a lot to be desired. They are as light as a cotton candy stick. And, the tension pressure feature fails. 2. Many of the bathroom sink stoppers are just loose, flimsy; it's as if you scrub too hard, they'll fall apart in the sink. 3. When I first saw the model house, I wanted the tub/shower combo in the master bathroom. I was told they were no longer offering that feature; all that was available was the walk-in shower. Several months later, just as the ground was broken on my home, with the opening of the next phase, the shower/tub combo feature was made available. I submitted an email to be considered for this option, as this was the one thing that I had always wanted in my home. It took 4 days, if not longer, before a response was provided. And the reason given that I could not have this feature was because the frames were up. When I submitted my request 3-4 days prior, only concrete had been poured; no frames had gone up. Maybe, just maybe, if my email had been read 2-3 days earlier, some consideration could have been made. ...MAYBE. 4. As I lay in my bed one or 2 nights before my closing, it occurred to me, this home has no sensible or adequate storage. Many, if not all except this one, new constructions use the space under the stairs in a 2-storey building for storage. Not here! There is no closet to house items such as mops, brooms, upright vacuum cleaners. The pantry is only shelves. What this means is one has to consider using either the garage, or placing a shed in the backyard, for storage. Neither of which I am pleased at having to consider. A garage is meant for cars. And the backyard space is made for one's enjoyment without the eyesore of a shed. 5. The overall sense of pride in one's work is lost as a general rule. There are so many instances of trash, empty plastic bottles and cans being the top offenders, strewn along the construction sites. There were several instances of isolated socks on the grounds of a few homes. I can't tell you how many times things such as turning around a door knob, and missing door hinges had to be addressed. I have 30 years to adjust. ... More

2 months in and have had more problems than anticipated with a new build. Cabinet doors, outside stonework pieces broken off, etc. You can see where they took easier routes (cheaper).

Builders Pete and Clint were absolutely amazing would want them to build my next home God willing. They are very professional and explained all I needed to do for my home for the upcoming months and in the future to get the best longevity of the home

First time home buyer and I expected more. Some things in the house from workmanship and materials point of view only were my main complaints.