Skip main navigation

Centex Homes Reviews

What Homeowners Have to Say About Centex Homes.

Centex Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Centex Homes 3243 homeowner reviews to learn why they are the right team to build your new home.

Centex Homes

has 4.2 out of 5 stars overall

3243 Reviews

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Responsiveness 4.1

Customer Reviews

Centex Homes - The experience with Centex was amazing from start to finish.

  • Miguel B.
  • Verified HomeBuyer
  • June 29, 2021
  • Forney, TX

The experience with Centex was amazing from start to finish. Everyone was always ready to help and answer any questions. 10/10 recommend!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - The whole experience was amazing!

  • Rebecca T.
  • Verified HomeBuyer
  • June 29, 2021
  • Lakeland, FL

The whole experience was amazing!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

They were very responsive

  • Shanay H.
  • Verified HomeBuyer
  • June 29, 2021
  • Houston, TX

Great Builder! The process was very easy and they kept me informed at all stages of the process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fast build

  • Javier H.
  • Verified HomeBuyer
  • June 29, 2021
  • Buda, TX

Great house. Built fast. Did hope for a bit better materials. Overall not bad.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Completion time

  • SEAN R.
  • Verified HomeBuyer
  • June 29, 2021
  • Hockley, TX

Overall our experience with Centex was really smooth and effortless but I think it had a lot to do with our build manager, Kolby. We haven’t had any problems since but others haven’t been so fortunate. Through the build process some of my neighbors and friends really had some problems that they had to jump through hoops to get fixed or the warranty department has been a nightmare to work with. Like I mentioned before we haven’t had any problems yet and hopefully don’t but hopefully they can step up and do better all around for the community.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 3

Centex Homes - Everyone involved and all aspects from start to finish, exceeded

  • Bonita A.
  • Verified HomeBuyer
  • June 29, 2021
  • Maricopa, AZ

Everyone involved and all aspects from start to finish, exceeded my expectations!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Our First Home

  • Jacob C.
  • Verified HomeBuyer
  • June 29, 2021
  • Leander, TX

Centex built a beautiful house. My wife and I are very pleased.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Fun and friendly experience!

  • William D.
  • Verified HomeBuyer
  • June 29, 2021
  • Buda, TX

We love our new home! The whole experience from beginning to end was simple and straight forward. We had an amazing construction and sales team. It’s a beautiful community, it’s simply everything we could want!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great customer service

  • Cesar M.
  • Verified HomeBuyer
  • June 29, 2021
  • Aubrey, TX

The process was painless, there were some bumps at the beginning of the process but centex-pulte were always willing to work something out. The field manager I was assigned (Daniel carpenter) goes above and beyond in terms of making sure every homeowner is taken care of. Overall it was a great experience and I’m really enjoying my house

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Great customer service and follow up

  • Zoser M.
  • Verified HomeBuyer
  • June 29, 2021
  • Myrtle Beach, SC

Great customer service and follow up

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Horrible first time home buying experience.

  • Laura C.
  • Verified HomeBuyer
  • June 29, 2021
  • San Antonio, TX

Horrible first time home buying experience. I still have issues that have not been resolved, and have to wait days until someone is willing to fix it. Absolutely not happy.

Centex Homes responded:
We are disappointed to hear that you did not have a pleasant experience building your home and are dealing with unresolved concerns. We would like to help and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH ...

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Centex Homes - Absolutely love our home!

  • Samantha W.
  • Verified HomeBuyer
  • June 29, 2021
  • Fuquay Varina, NC

Absolutely love our home! They did a great job

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Centex Homes - Lovely Place!

  • Janerald M.
  • Verified HomeBuyer
  • June 29, 2021
  • Missouri City, TX

Lovely Place! Lovely Neighborhood

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

The keeping us updated and friendly treatment.

  • Monica A.
  • Verified HomeBuyer
  • June 29, 2021
  • San Antonio, TX

Abraham did an amazing job keeping us updated about our house. He did his best to have everything ready on our closing date cause it rained a lot during that time. We’re very grateful, he did an amazing job!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overpriced

  • Anonymous
  • Verified HomeBuyer
  • June 29, 2021
  • Murfreesboro, TN

I wish I could say I got my money’s worth, but I don’t feel that way. There is no team here, just one person trying to get the various workers to do their jobs. There was no opportunity to upgrade anything. The materials used seem cheap, the workmanship is shoddy. Someone came to fix a problem and made another problem that someone else had to come back and fix. There are gouges in the walls that should have been plastered and painted before move in. Fixtures are plastic. Entry level appliances, flooring, etc. I’m disappointed and resigned.

Centex Homes responded:
We are very sorry to hear that you have experienced issues with your new home and we would like to help address these unresolved concerns. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would be happy to escalate this situation. Thank you. ^AH ...

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 2

Centex Homes - The home is what the price

  • Richard C.
  • Verified HomeBuyer
  • June 29, 2021
  • Forney, TX

The home is what the price

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

The house had and still has lots of issues

  • Ramsey B.
  • Verified HomeBuyer
  • June 29, 2021
  • Westerville, OH

They don’t care about you!!! Just your money!!!!!

Centex Homes responded:
We are so very sorry to hear that you did not feel valued while building your new home. We are concerned and would like to learn more about your experience. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you. ^AH ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Centex Homes - Excellent overall experience.

  • Maria C.
  • Verified HomeBuyer
  • June 29, 2021
  • Buda, TX

Excellent overall experience. Would buy Centex again.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Communication is not good.

  • Matthew L.
  • Verified HomeBuyer
  • June 08, 2021
  • La Grange, KY

The lack of communication is almost enough to make you wish we bought somewhere else. We have had issues with our closing date, our driveway, the HVAC and the landscaping in the backyard. All other issues are to be expected and are small. It has been a frustrating experience. The communication is horrible. Driveway was in disrepair since the day we moved in (nobody told us about this until we went to do the final walk through the day of closing). We were told over and over the drive way would be torn out and replaced. Dates have come and gone and I still have no idea when it’s going to be ...

Centex Homes responded:
We are so disappointed to hear that you have had so many issues with your new home and are still waiting for some items to be repaired. We would like to help escalate this situation and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of the unresolved concerns along with your address and contact information. Thank you. ^AH ...

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

The variety of style and prices

  • Tracy G.
  • Verified HomeBuyer
  • June 04, 2021
  • Conway, SC

The only thing I am disappointed with is the fact that before we closed I felt that I would be supported and taken care of with any issues. That made me feel more comfortable. But after the closing I didn't feel the same way. We only had a few issues but the people they sent were not experienced. Did a hack job and my husband will need to fix. Didn't address the front door. Rain poured in the bottom. So I am assuming it is not sealed properly. The lawn is a big issue due to the fact it when on dormant and not watered. It did not root. We had been watering everyday but I think it is ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Centex Homes - Pulte team did great job.

  • Surendra R.
  • Verified HomeBuyer
  • June 03, 2021
  • Fuquay Varina, NC

Pulte team did great job...I bought homes with other builders ....but I cannot compare them with quality of service pulte provides....they deliver house on ti.e..very professional...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent customer service

  • Rodolpho W.
  • Verified HomeBuyer
  • June 02, 2021
  • Georgetown, TX

The customer services that was provided by the construction team was wonderful. All the concerns that I had in regards to the home being completed were addressed and fixed. The team worked overtime to make sure I was extremely happy with the product as well as had awesome communication skills

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Our builder cared about our needs

  • James H.
  • Verified HomeBuyer
  • June 02, 2021
  • Summerville, SC

Our builder Race was responsive to our concerns and tried his best to accomodate.

Total Score 4


Quality 1

Trustworthiness 3

Responsiveness 3

Centex Homes - I have good experience to with centx

  • Sarfrazuddin S.
  • Verified HomeBuyer
  • June 02, 2021
  • Houston, TX

I have good experience to with centx

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Pros and consCentex homes

  • Umbil R.
  • Verified HomeBuyer
  • June 02, 2021
  • Fuquay Varina, NC

There were a few positives like the beautiful community and professional, friendly staff. The builder was quick to respond to our concerns. However, make sure you hire your own home inspector. Thankfully I did and he found broken roof truss (truss- part of a roof structure), roof tiles loose and other things. I found the back splash tiles popping out, and the bathroom tiles were broken or missing grout. The shower head was broken. The windows, carpet, and shower were not cleaned by the day of closing. It was full of grout dust and the team who came back to clean it did a poor job. The ...

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 5